WE DISCOVERED A CRACK IN OUR SUBARU OUTBACK WINDSHIELD. THERE IS NO SIGN OF A CHIP FROM A ROCK HITTING THE WINDSHIELD, JUST A CRACK. THE VEHICLE HAD LESS THAN 4,00 MILES ON IT. THE OUTBACK WAS IN THE GARAGE WHEN DISCOVERED. WE HAD IT REPAIRED ON OCTOBER 28 2020. WHILE GATHERING INFORMATION ABOUT THE CRACKED WINDSHIELD I CAME AC…
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WE DISCOVERED A CRACK IN OUR SUBARU OUTBACK WINDSHIELD. THERE IS NO SIGN OF A CHIP FROM A ROCK HITTING THE WINDSHIELD, JUST A CRACK. THE VEHICLE HAD LESS THAN 4,00 MILES ON IT. THE OUTBACK WAS IN THE GARAGE WHEN DISCOVERED. WE HAD IT REPAIRED ON OCTOBER 28 2020. WHILE GATHERING INFORMATION ABOUT THE CRACKED WINDSHIELD I CAME ACROSS SEVERAL SITES DISCUSSING SUBARU CRACKED WINDSHIELDS AND A CLASS ACTION SUIT AGAINST SUBARU FOR THIS PARTICULAR PROBLEM.
NHTSA ODI #11372693
9,700 miles · Nov 2, 2020
Visibility/wiper
MY WINDSHIELD RECEIVED TWO VERY MINOR CHIPS AT THE TOP OF DRIVER'S SIDE WINDSHIELD. WITHIN HOURS A CRACK APPEARED FROM ABOVE AND BELOW THE CHIPS, WHICH MEASURES AT LEAST 17' ACROSS THE WINDSHIELD FROM TOP TO MIDDLE. THE CRACK APPEARED WHILE DRIVING ON I 25 IN NM IN LIGHT TRAFFIC.
NHTSA ODI #11372660
11,400 miles · Nov 1, 2020
Visibility/wiper
DRIVING ON THE HIGHWAY AND MY WINDSHIELD SPONTANEOUSLY CRACKED ABOUT 10 INCHES ON THE DRIVERS SIDE. NOTHING HIT THE WINDSHIELD WHEN IT HAPPENED.
NHTSA ODI #11372565
11,500 miles · Oct 29, 2020
Visibility/wiper
I WENT OUT TO MY GARAGE AND FOUND A 8 INCH CRACK IN MY WINDSHIELD. THERE IS NO APPARENT IMPACT POINT TO THE CRACK. THE DAY BEFORE, I WENT GROCERY SHOPPING AND PARKED IT IN THE GARAGE WHEN I GOT HOME. THERE WAS NO CRACK. THE CAR IS 5 MONTHS OLD. I CONTACTED MY LOCAL DEALER FOR HELP, AND THEY SAID THEY HAVE NO KNOWLEDGE OF…
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I WENT OUT TO MY GARAGE AND FOUND A 8 INCH CRACK IN MY WINDSHIELD. THERE IS NO APPARENT IMPACT POINT TO THE CRACK. THE DAY BEFORE, I WENT GROCERY SHOPPING AND PARKED IT IN THE GARAGE WHEN I GOT HOME. THERE WAS NO CRACK. THE CAR IS 5 MONTHS OLD. I CONTACTED MY LOCAL DEALER FOR HELP, AND THEY SAID THEY HAVE NO KNOWLEDGE OF A WINDSHIELD PROBLEM.
NHTSA ODI #11372297
10,000 miles · Oct 26, 2020
Visibility/wiper
WHILE DRIVING ON ROUTE 76 IN AKRON OHIO, THE FRONT WINDSHIELD SPONTANEOUSLY CRACKED.WE HEARD A LOUD SOUND--LIKE A GUN SHOT--BUT NO EVIDENCE OF THE WINDOW BEING HIT BY A PROJECTILE. THE CRACK RUNS FROM BELOW THE WIPER BLADE ON THE PASSENGER SIDE FOR APPROXIMATELY 19 INCHES TOWARD THE CENTER OF THE WINDSHIELD. THE VEHICLE WA…
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WHILE DRIVING ON ROUTE 76 IN AKRON OHIO, THE FRONT WINDSHIELD SPONTANEOUSLY CRACKED.WE HEARD A LOUD SOUND--LIKE A GUN SHOT--BUT NO EVIDENCE OF THE WINDOW BEING HIT BY A PROJECTILE. THE CRACK RUNS FROM BELOW THE WIPER BLADE ON THE PASSENGER SIDE FOR APPROXIMATELY 19 INCHES TOWARD THE CENTER OF THE WINDSHIELD. THE VEHICLE WAS TRAVELING THROUGH A CONSTRUCTION ZONE AT APPROXIMATELY 45 MILES PER HOUR. I HAVE PHOTOS OF THE DAMAGE BUT WAS NOT ABLE TO DOWNLOAD TO THE SITE.
NHTSA ODI #11366492
8,000 miles · Oct 26, 2020
Visibility/wiper
I PURCHASED 2020 SUBARU OUTBACK LAST YEAR DECEMBER. IT IS JUST LESS THAN A YEAR. RECENTLY, WINDSHIELD CRACKED WHILE I WAS DRIVING FREEWAY TO WORK. I TRIED TO FIND WHY IT WAS HAPPENED BUT I COULD NOT FIND APPARENT REASON. SUBARU DEALERSHIP REFUSED TO FIX IT UNDER WARRANTY.
NHTSA ODI #11366472
16,000 miles · Oct 26, 2020
Visibility/wiper
FOR THE THIRD TIME, THE OEM AND OEM REPLACEMENT WINDSHIELDS CRACKED STARTING FROM THE EDGE AND QUICKLY PROPAGATED. NO FOREIGN OBJECT DEBRIS WAS NOTED HITTING THE WINDSHIELD TO CAUSE A CRACK.
NHTSA ODI #11366366
2,000 miles · Oct 25, 2020
Visibility/wiper
THE WINDSHIELD CRACKED WHILE IN MOTION - IT SEEMS LIKE SOMETHING TINY MIGHT'VE HIT THE CAR BUT I WAS GOING SLOWLY AT LESS THAN 40MPH AND IT WAS NOT ANYTHING LARGE. THERE WAS A TINY SPOT BUT THIS QUICKLY CRACKED INTO A LARGE LINE ONLY A FEW MINUTES LATER.
NHTSA ODI #11366335
5,000 miles · Oct 13, 2020
Visibility/wiper
SUBARU WINDSHIELD CONTINUES TO CRACK UNDER SUSPECT CONDITIONS. I AM NOW ON MY THIRD WINDSHIELD IN THE FIRST 5,000 MILES OF OWNERSHIP. THE FIRST WINDSHIELD CRACKED SPONTANEOUSLY WHILE DRIVING WITH NO OTHER CARS AROUND. THE SECOND WINDSHIELD CRACKED WHEN A MINISCULE ROCK HIT IT WHILE DRIVING. IT IS DANGEROUS TO HAVE SUCH WEAK GLAS…
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SUBARU WINDSHIELD CONTINUES TO CRACK UNDER SUSPECT CONDITIONS. I AM NOW ON MY THIRD WINDSHIELD IN THE FIRST 5,000 MILES OF OWNERSHIP. THE FIRST WINDSHIELD CRACKED SPONTANEOUSLY WHILE DRIVING WITH NO OTHER CARS AROUND. THE SECOND WINDSHIELD CRACKED WHEN A MINISCULE ROCK HIT IT WHILE DRIVING. IT IS DANGEROUS TO HAVE SUCH WEAK GLASS IN A MODERN CAR. THERE IS NO REASON THAT WINDSHIELDS SHOULD BE CRACKING THIS FREQUENTLY.
NHTSA ODI #11364185
4,000 miles · Oct 13, 2020
Visibility/wiper
WINDSHIELD CRACKED FOR NO APPARENT REASON WHILE DRIVING
Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
Consequence & remedy
Consequence: An air bag that does not deploy during a crash can increase the risk of injury.
Remedy: Dealers will replace the ODS sensors on the front passenger seat, free of charge. Owner notifications were mailed February 3, 2025. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRA-24.
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence & remedy
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.
Additional source detail variants (2)
Power Train:driveline:chain/belt
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence & remedy
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Additional source detail variants (2)
Power Train:driveline:chain/belt
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.
Remedy: Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.
Subaru of America, Inc. (Subaru) is recalling certain 2020 Outback and Legacy vehicles. The brake pedal mounting bracket may have a missing or insufficiently tightened bolt.
Consequence & remedy
Consequence: A missing or loose bolt may cause the brake pedal mounting area to deform over time, which can reduce braking performance and increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will inspect the brake pedal mounting bracket hardware and replace the hardware or brake pedal assembly, as necessary, free of charge. The recall began October 1, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUL-97.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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