Have had to replace front windshield 4 times in less than two (2) years due to windshield being cracked by small debris from other vehicles passing by. These have been very minor rocks that have hit the windshield with three of the times it occurred at less than 40 mph. One occurred when I was driving in a residential area at 20…
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Have had to replace front windshield 4 times in less than two (2) years due to windshield being cracked by small debris from other vehicles passing by. These have been very minor rocks that have hit the windshield with three of the times it occurred at less than 40 mph. One occurred when I was driving in a residential area at 20 mph. One event occurred spontaneously overnight with the car sitting inside an enclosed garage. Took a picture of the latest event. Concerned that if the window cracks that easy, what would happen if I am in an accident. Subaru is aware of the problem. Windshields have not been inspected by others. No warning lamps, messages, et cetera are related to these events. Review of web comments reveal that it is not an isolated event. Seems to be a design issue and how their Eyesight system affects the windshield design.
NHTSA ODI #11584559
Mileage unknown · Feb 21, 2024
Visibility/wiper
On 2/20, a crack appeared across the drivers side of my windshield while my car was parked. The crack is approximately 15" long extending from the lower side of the windshield, curving up toward the middle of the windshield. The crack is significant enough that it will require replacement.
NHTSA ODI #11573138
Mileage unknown · Feb 16, 2024
Visibility/wiper
Heated windshield area where the windshield wipers are shorted out and caused the windshield to crack
NHTSA ODI #11572321
Mileage unknown · Dec 26, 2023
Visibility/wiper
The windshield is ridiculously susceptible to cracks. I’m on my third windshield in 4 years. I had the windshield last replaced in October and had a new crack within a month. I didn’t even notice anything hitting the windshield with this last crack.
NHTSA ODI #11561970
Mileage unknown · Aug 11, 2023
Visibility/wiper
When in reverse, the view behind the vehicle when using the rear camera display is poor when there is a shadow behind the vehicle making it difficult to see a person, especially a child. The rear view camera in my 2016 subaru Outback did not have this problem with shadows.
NHTSA ODI #11537928
Mileage unknown · Aug 9, 2023
Unknown Or OtherVisibility/wiper
Windshield developed a crack for no apparent reason on the lower passenger side. Car was parked. Only unusual circumstance is that was a hot day.
NHTSA ODI #11537365
Mileage unknown · Jul 24, 2023
Unknown Or OtherVisibility/wiper
The windshield in my 2020 Subaru Outback has cracked spontaneously twice. I had 75K Bumper to Bumper Warranty, which the dealer would not honor the first time the window broke. He said that it was warranted for repair, not replacement. I argued until he gave me a 50% discount. My windshield broke again today. I had just pulled o…
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The windshield in my 2020 Subaru Outback has cracked spontaneously twice. I had 75K Bumper to Bumper Warranty, which the dealer would not honor the first time the window broke. He said that it was warranted for repair, not replacement. I argued until he gave me a 50% discount. My windshield broke again today. I had just pulled out onto the street and was traveling about 10MPH. No rocks or stone touched the windshield. The sound of the crack startled me. I thought that there had to be an issue. Consequently as I looked online, I have discovered this is a design flaw or something as the problem is widespread. Two cracks in year is not right and it is expensive.
NHTSA ODI #11534230
Mileage unknown · Jun 12, 2023
Visibility/wiper
I am replacing 3rd windshield since September 2022. This was definitely caused by a rock chip but had been resin repaired. With defroster blowing on a cool morning the windshield cracked across the lower portion. The replacement windshield cracked for no reason other than it was cold during a December night and was replaced in …
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I am replacing 3rd windshield since September 2022. This was definitely caused by a rock chip but had been resin repaired. With defroster blowing on a cool morning the windshield cracked across the lower portion. The replacement windshield cracked for no reason other than it was cold during a December night and was replaced in April. That windshield cracked spontaneously while driving in the rain one month after install. A Subaru dealer took photos or I have sent photos to them of all incidents for submission to my Subaru insurance. I have now met the maximum allowed for windshield replacement. All windshields were replaced at an authorized Subaru dealer.
NHTSA ODI #11526652
Mileage unknown · May 24, 2023
Unknown Or OtherVisibility/wiper
Over the course of the nearly three years I have owned my vehicle, the windshield has either spontaneously cracked or cracked from a very very small chip three times. Two of these occurred while I was driving, with no debris impact with the vehicle windshield. There have been several suits filed against Subaru for similar cases…
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Over the course of the nearly three years I have owned my vehicle, the windshield has either spontaneously cracked or cracked from a very very small chip three times. Two of these occurred while I was driving, with no debris impact with the vehicle windshield. There have been several suits filed against Subaru for similar cases, including for the 2020 Outback model. This has been three times in about two and a half years, quadruple the amount for my previous vehicle. Not only is this a vision impairment while driving and a financial burden to fix, I also worry about more catastrophic failure should anything significant impact the windshield while driving. I have had the glass repaired twice, and both times the repair technicians could not understand how such a significant crack had occurred.
NHTSA ODI #11523719
Mileage unknown · May 23, 2023
Unknown Or OtherVisibility/wiper
While driving on I-26, a small rock made an initially small crack in the windshield. Over time, while still driving, we watched the crack expand larger and larger, spreading with multiple new arms across the entire passenger side of the windshield. After parking at home in the garage and scheduling windshield replacement for t…
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While driving on I-26, a small rock made an initially small crack in the windshield. Over time, while still driving, we watched the crack expand larger and larger, spreading with multiple new arms across the entire passenger side of the windshield. After parking at home in the garage and scheduling windshield replacement for the next day, we continued to notice the crack continuing to propagate further into the driver side. The incident happened on 5/21/23 and the windshield was replaced on 5/23/23.
Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
Consequence & remedy
Consequence: An air bag that does not deploy during a crash can increase the risk of injury.
Remedy: Dealers will replace the ODS sensors on the front passenger seat, free of charge. Owner notifications were mailed February 3, 2025. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRA-24.
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence & remedy
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.
Additional source detail variants (2)
Power Train:driveline:chain/belt
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence & remedy
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Additional source detail variants (2)
Power Train:driveline:chain/belt
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.
Remedy: Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.
Subaru of America, Inc. (Subaru) is recalling certain 2020 Outback and Legacy vehicles. The brake pedal mounting bracket may have a missing or insufficiently tightened bolt.
Consequence & remedy
Consequence: A missing or loose bolt may cause the brake pedal mounting area to deform over time, which can reduce braking performance and increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will inspect the brake pedal mounting bracket hardware and replace the hardware or brake pedal assembly, as necessary, free of charge. The recall began October 1, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUL-97.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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