BOUGHT THE VEHICLE BRAND NEW AND WOKE UP THE NEXT DAY TO IT NOT STARTING. THE CAR WAS SOLD TO US WITH A BAD BATTERY AND MISSING PARTS ACCORDING TO THE DEALERSHIP. ALMOST EXACTLY A YEAR LATER OUR TRANSMISSION BLEW FOR NO APPARENT REASON WHILE GETTING OFF THE HIGHWAY AND COMPLETELY STOPPED RUNNING. NOW THE VEHICLE HAS A CRACKED WI…
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BOUGHT THE VEHICLE BRAND NEW AND WOKE UP THE NEXT DAY TO IT NOT STARTING. THE CAR WAS SOLD TO US WITH A BAD BATTERY AND MISSING PARTS ACCORDING TO THE DEALERSHIP. ALMOST EXACTLY A YEAR LATER OUR TRANSMISSION BLEW FOR NO APPARENT REASON WHILE GETTING OFF THE HIGHWAY AND COMPLETELY STOPPED RUNNING. NOW THE VEHICLE HAS A CRACKED WINDSHIELD WHEN NO ROCKS OR ANYTHING HAS HIT IT.
NHTSA ODI #11407442
11,800 miles · Mar 19, 2021
Unknown Or Other
WHILE DRIVING ON THE HIGHWAY THE SUNROOF SPONTANEOUSLY SHATTERED. THE NEAREST CAR IN FRONT OF ME WAS APPEARED TO BE A FOOTBALL FIELD AWAY, IN FRONT OF ME. I NEVER SAW ANYTHING BOUNCING IN FRONT OF ME/TOWARDS ME. IT LITERALLY SOUNDED LIKE SOMEONE SHOT AT THE CAR. THE INTERIOR SHADE WAS CLOSED. TEMPERATURE WAS APPROX. 75 DEGREES. …
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WHILE DRIVING ON THE HIGHWAY THE SUNROOF SPONTANEOUSLY SHATTERED. THE NEAREST CAR IN FRONT OF ME WAS APPEARED TO BE A FOOTBALL FIELD AWAY, IN FRONT OF ME. I NEVER SAW ANYTHING BOUNCING IN FRONT OF ME/TOWARDS ME. IT LITERALLY SOUNDED LIKE SOMEONE SHOT AT THE CAR. THE INTERIOR SHADE WAS CLOSED. TEMPERATURE WAS APPROX. 75 DEGREES. OCCURRED AT 7:17PM. THERE WAS NO SOUND OF ANYTHING HITTING THE GLASS, IT JUST SHATTERED.
NHTSA ODI #11403973
Mileage unknown · Mar 14, 2021
Unknown Or OtherVisibility/wiper
WINDSHIELD CRACKED FROM THE BOTTOM OF WINDSHIELD. I HAD COMPLAINED TO THE THE DEALER. THEY WON'T HELP ME AND SAID IT IS ROCK CHIP. IT WAS IN THE PARKING MODE WHEN IT START TO CRACK ITSELF.
NHTSA ODI #11402937
5,400 miles · Feb 18, 2021
Unknown Or Other
MY WINDSHIELD SPONTANEOUSLY CRACKED OVERNIGHT WHILE IT WAS PARKED IN THE DRIVEWAY. ONE MORNING AS I WAS GETTING IN THE VEHICLE AND I NOTICED A CRACK HAD APPEARED IN THE WINDSHIELD ORIGINATING FROM THE BOTTOM OF THE GLASS ON THE PASSENGER SIDE AND EXTENDING UP AND TO THE CENTER ABOUT A FOOT.
NHTSA ODI #11396748
15,500 miles · Feb 14, 2021
Unknown Or OtherVisibility/wiper
WINDSHIELD HAD A CRACK, THAT I THOUGHT WAS WEIRD AS I DIDN'T HEAR A ROCK, BUT A CRACK. I SAW THAT 2020 SUBARU OUTBACKS HAD A LAWSUIT FOR DEFECT. I FOUND OUT WEEKS AFTER I MADE AN INSURANCE CLAIM TO HAVE MY WINDSHIELD FIXED. I WAS DRIVING ON A HIGHWAY WHEN THIS HAPPENED.
NHTSA ODI #11396212
5,700 miles · Jan 30, 2021
Unknown Or OtherVisibility/wiper
WINDSHIELD CRACKED FOR NO REASON AS IT WAS SITTING IN THE GARAGE
NHTSA ODI #11390812
2,994 miles · Jan 28, 2021
Unknown Or Other
WINDSHIELD SPONTANEOUSLY CRACKED IN A SAFE LOCATION (DRIVEWAY).
NHTSA ODI #11390578
9,000 miles · Jan 27, 2021
StructureUnknown Or Other
THE WINDSHIELD CRACKED IN THE GARAGE WHILE IT WAS STATIONARY. NOTHING PHYSICALLY DAMAGED THE WINDSHIELD AND IT CRACKED ON ITS OWN. THIS HAPPENED TWICE ON MY 2017 SUBARU OUTBACK AS WELL. I SEE THAT THERE IS A CLASS ACTION LAWSUIT IN PLACE AND I WOULD LIKE TO GET ADDED AS THIS IS THE THIRD TIME THIS HAS HAPPENED.
NHTSA ODI #11390331
Mileage unknown · Jan 21, 2021
Unknown Or Other
SUBARU SHOWS A RECALL, YOU DON'T. FROM SUBARU SITE: HTTPS://WWW.SUBARU.COM/VEHICLE-RECALLS.HTML/VIN=[XXX] ----- YEAR: 2020 VEHICLE: OUTBACK MODEL: LIMITED XT TYPE: CUSTOMER SATISFACTION| SERVICE CAMPAIGN: WRI20| NHTSA CAMPAIGN: N/A CP1 SOFTWARE UPGRADE OPEN INCOMPLETE …
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SUBARU SHOWS A RECALL, YOU DON'T. FROM SUBARU SITE: HTTPS://WWW.SUBARU.COM/VEHICLE-RECALLS.HTML/VIN=[XXX] ----- YEAR: 2020 VEHICLE: OUTBACK MODEL: LIMITED XT TYPE: CUSTOMER SATISFACTION| SERVICE CAMPAIGN: WRI20| NHTSA CAMPAIGN: N/A CP1 SOFTWARE UPGRADE OPEN INCOMPLETE DECEMBER 11, 2020 SCHEDULE SERVICES DESCRIPTION IN THE INTEREST OF CUSTOMER SATISFACTION, SUBARU OF AMERICA, INC. (SUBARU) IS INITIATING A SERVICE CAMPAIGN FOR CERTAIN 2020-2021 MODEL YEAR LEGACY AND OUTBACK VEHICLES TO UPDATE THE COCKPIT CONTROL MODULE (CCM) SOFTWARE TO THE LATEST VERSION. SAFETY RISK THIS CONDITION IS NOT SAFETY RELATED. REMEDY SUBARU RETAILERS WILL REPROGRAM THE CCM SOFTWARE ON THE AFFECTED VEHICLES AT NO CHARGE TO THE CUSTOMER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #11389195
11,200 miles · Jan 4, 2021
Unknown Or Other
I/WE WERE DRIVING WEST ON RIVER DRIVE, IN DAVENPORT IOWA, AND THE WINDSHIELD CRACKED ON THE DRIVERS SIDE. LATER IN THE TRIP IT CRACKED ON THE PASSENGER'S SIDE. NOTHING HAS EVER HIT THE WINDSHIELD TO CAUSE IT TO CRACK. I BELIEVE THIS IS DUE TO A DEFECTIVE WINDSHIELD.
Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
Consequence & remedy
Consequence: An air bag that does not deploy during a crash can increase the risk of injury.
Remedy: Dealers will replace the ODS sensors on the front passenger seat, free of charge. Owner notifications were mailed February 3, 2025. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRA-24.
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence & remedy
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.
Additional source detail variants (2)
Power Train:driveline:chain/belt
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence & remedy
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Additional source detail variants (2)
Power Train:driveline:chain/belt
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.
Remedy: Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.
Subaru of America, Inc. (Subaru) is recalling certain 2020 Outback and Legacy vehicles. The brake pedal mounting bracket may have a missing or insufficiently tightened bolt.
Consequence & remedy
Consequence: A missing or loose bolt may cause the brake pedal mounting area to deform over time, which can reduce braking performance and increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will inspect the brake pedal mounting bracket hardware and replace the hardware or brake pedal assembly, as necessary, free of charge. The recall began October 1, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUL-97.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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