NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,033 reports7,500 miles · Feb 1, 2021
Electrical System
VEHICLE HAS BEEN DEAD ON 4+ OCCASIONS. STATIONARY, IN GARAGE. VEHICLE IS DRIVEN AS LITTLE AS ONCE PER WEEK AT TIMES BUT THE BATTERY OR ELECTRIC DRAW HAS CAUSED THE CAR TO FAIL IN AS LITTLE AS A COUPLE DAYS OR EVEN TRUNK BEING OPEN FOR 15-20MIN. I'VE HAD TO TOW THIS VEHICLE 3TIMES FOR SERVICE. DEALER IS BRUSHING THIS OFF WITHOUT …
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VEHICLE HAS BEEN DEAD ON 4+ OCCASIONS. STATIONARY, IN GARAGE. VEHICLE IS DRIVEN AS LITTLE AS ONCE PER WEEK AT TIMES BUT THE BATTERY OR ELECTRIC DRAW HAS CAUSED THE CAR TO FAIL IN AS LITTLE AS A COUPLE DAYS OR EVEN TRUNK BEING OPEN FOR 15-20MIN. I'VE HAD TO TOW THIS VEHICLE 3TIMES FOR SERVICE. DEALER IS BRUSHING THIS OFF WITHOUT RESPONSIBILITY. SAYING THE CAR HAS TO BE DRIVEN FOR MORE THAN 20MINUTES TO RECEIVE FULL CHARGE. ALSO, THE VEHICLE HAS A NUMBER OF ELECTRONICS THAT REQUIRE THE VEHICLE TO BE DRIVEN MORE. THEY REFUSE TO REPLACE THE BATTERY UNLESS IT CHECKS BAD. THE ISSUE IS AN ELECTRICAL DRAW. MOST LIKELY SEEMS RELATED TO THE REAR HATCH. BATTERY SHOULD BE REPLACED WITH A LARGER CAPACITY AND THESE VEHICLES SHOULD BE RECALLED AND DIAGNOSED FOR ELECTRICAL DRAW FAILURES.
NHTSA ODI #11390958
32,000 miles · Jan 25, 2021
Electrical System
BATTERY DEAD WITH NO EXPLANATION. COLD OUTSIDE (17 DEG F), CAR NOT DRIVEN FOR 2 DAYS BEFORE ATTEMPTING TO START. CAR WAS DRIVEN FOR ABOUT 4 HOURS ON FRIDAY, WOULD NOT START ON MONDAY.
NHTSA ODI #11389846
12,000 miles · Jan 25, 2021
Service BrakesVehicle Speed ControlCrash
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED WHILE PARALLEL PARKING, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO A POWER POLE. THE CONTACT PLACED THE VEHICLE IN DRIVE AND THE VEHICLE LURGED FORWARD WHILE THE BRAKE PEDAL WAS DEPRESSED. A POLICE REPORT WAS FILED. THERE WAS NO REPORTED INJURIES, FIRE,…
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TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED WHILE PARALLEL PARKING, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO A POWER POLE. THE CONTACT PLACED THE VEHICLE IN DRIVE AND THE VEHICLE LURGED FORWARD WHILE THE BRAKE PEDAL WAS DEPRESSED. A POLICE REPORT WAS FILED. THERE WAS NO REPORTED INJURIES, FIRE, OR AIR BAG DEPLOYMENT. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE. THE CONTACT MENTIONED THE SIDE PANEL, BUMPER AND LIGHTS WERE DAMAGED. THE INSURANCE COMPANY WAS INFORMED ABOUT THE FAILURE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 12,000.
NHTSA ODI #11389738
13,000 miles · Jan 22, 2021
Forward Collision AvoidanceVisibility/wiper
I WAS DRIVING DOWN THE FREEWAY AND MY WINDSHIELD SPONTANEOUSLY CRACKED AT THE TOP MIDDLE EDGE AND SHOT DOWN ALMOST HALFWAY ACROSS THE WINDSHIELD. A ROCK ON ANY OTHER OBJECT DID NOT HIT MY WINDSHIELD. IT JUST SIMPLY BROKE SPONTANEOUSLY. DUE TO THIS BREAK THE FORWARD COLLISION SENSOR IS NOW FAILING AND WARNING ME TO GET MY CAR …
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I WAS DRIVING DOWN THE FREEWAY AND MY WINDSHIELD SPONTANEOUSLY CRACKED AT THE TOP MIDDLE EDGE AND SHOT DOWN ALMOST HALFWAY ACROSS THE WINDSHIELD. A ROCK ON ANY OTHER OBJECT DID NOT HIT MY WINDSHIELD. IT JUST SIMPLY BROKE SPONTANEOUSLY. DUE TO THIS BREAK THE FORWARD COLLISION SENSOR IS NOW FAILING AND WARNING ME TO GET MY CAR SERVICE. THIS PROBLEM IS WELL DOCUMENTED THROUGH OTHER COMPLAINS AND EXISTING LAWSUITS.
NHTSA ODI #11389417
3 miles · Jan 22, 2021
Lane Departure
TL* THE CONTACT LEASED A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE LANE DEPARTURE ASSIST SWITCHED THE VEHICLE FROM ONE LANE TO ANOTHER LANE INDEPENDENTLY AND IN AN AGGRESSIVE MANNER WITHOUT DRIVER INPUT. THE VEHICLE WAS TAKEN TO BRANDON TOMES SUBARU (1100 S. CENTRAL EXPY, MCKINNEY, TX 75070) TO BE DIAGNOSED. THE DIAGNOSTI…
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TL* THE CONTACT LEASED A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE LANE DEPARTURE ASSIST SWITCHED THE VEHICLE FROM ONE LANE TO ANOTHER LANE INDEPENDENTLY AND IN AN AGGRESSIVE MANNER WITHOUT DRIVER INPUT. THE VEHICLE WAS TAKEN TO BRANDON TOMES SUBARU (1100 S. CENTRAL EXPY, MCKINNEY, TX 75070) TO BE DIAGNOSED. THE DIAGNOSTIC RESULT WAS NOT DISCLOSED. THE CONTACT WAS INFORMED THAT THE STEERING WHEEL WAS SPEED SENSITIVE AND THAT HE WAS DRIVING THE VEHICLE TOO FAST. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE SAME DEALER FOR THE SAME FAILURE NUMEROUS TIMES AND THAT THE DEALER WAS UNABLE TO FIND A SOLUTION FOR THE ISSUES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED SEVERAL CASES. THE FAILURE MILEAGE WAS APPROXIMATELY 3. *BF..
NHTSA ODI #11389369
9,000 miles · Jan 20, 2021
Air BagsEngineCrashInjury
TL* THE CONTACT OWNED A 2019 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING 55 MPH, WHEN ANOTHER VEHICLE REAR ENDED HIS VEHICLE AND THE ENGINE SEIZED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED HIS WIFE (SEATED AT THE FRONT PASSENGER SEAT) SUSTAINED 2 FRACTURED RIBS, 2…
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TL* THE CONTACT OWNED A 2019 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING 55 MPH, WHEN ANOTHER VEHICLE REAR ENDED HIS VEHICLE AND THE ENGINE SEIZED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED HIS WIFE (SEATED AT THE FRONT PASSENGER SEAT) SUSTAINED 2 FRACTURED RIBS, 2 FRACTURED VIBRATES AND HAD SURGERY ON HER BOTH LUNGS. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE INSURANCE DEEMED THE VEHICLE A TOTAL LOSS. THE VEHICLE WAS TOWED TO TOW LOT. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
NHTSA ODI #11388978
19,000 miles · Jan 19, 2021
Visibility/wiper
THE WINDSHIELD CRACKED FOR NO REASON WHILE DRIVING ON A HIGHWAY AND NEEDED A COMPLETE REPLACEMENT.
NHTSA ODI #11388848
26,313 miles · Jan 18, 2021
Electrical SystemEngine
WE HAD AN ONCOLOGY APPOINTMENT, PARKED AS NORMAL. AFTER THE VISIT ABOUT 90 MINUTES LATER, WE ATTEMPT TO DRIVE HOME AND THE CAR WOULDN'T START, HORN WON'T BLOW AND WE'RE PRESENTLY AWAITING A JUMP FROM AAA. THE CAR WAS UNDRIVEABLE AS NO SYSTEMS WORKED WITHOUT THE BATTERY.
NHTSA ODI #11388704
Mileage unknown · Jan 18, 2021
Forward Collision AvoidanceVisibility/wiper
FRONT WINDSHIELD CRACKED WHILE VEHICLE PARKED IN DRIVEWAY. CRACK IS IN PASSENGER SIDE EXTENDING FROM SIDE ACROSS AND CURVING UP. HAD SEVERAL WINDSHIELD REPAIRS NEAR CENTER OF GLASS BEFORE. MILEAGE IS JUST UNDER 34,000 MILES.
NHTSA ODI #11388644
8,000 miles · Jan 14, 2021
Electrical System
WE HAVE HAD SEVERAL BATTERY ISSUES. NOW SOMETHING IS CAUSING THE KEY FOB TO STOP WORKING, DOME LIGHTS WON'T TURN ON AND TIRE PRESSURE SENSORS DON'T WORK. IT'S BEEN FIXED ONCE BY SUBARU AND BROKE AGAIN WITHIN A WEEK. THEY SAID IT HAD TO DO WITH A FUSE IN THE COMPUTER BIU OR SOMETHING BUT THE CAR IS UNSAFE AND SUBARU WON'T DO ANY…
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WE HAVE HAD SEVERAL BATTERY ISSUES. NOW SOMETHING IS CAUSING THE KEY FOB TO STOP WORKING, DOME LIGHTS WON'T TURN ON AND TIRE PRESSURE SENSORS DON'T WORK. IT'S BEEN FIXED ONCE BY SUBARU AND BROKE AGAIN WITHIN A WEEK. THEY SAID IT HAD TO DO WITH A FUSE IN THE COMPUTER BIU OR SOMETHING BUT THE CAR IS UNSAFE AND SUBARU WON'T DO ANYTHING ABOUT IT. THE HAS HAD PROBLEMS SINCE WE BOUGHT IT BRAND NEW. CURRENTLY HAS 29K BUT STARTED HAVING PROBLEMS WITH THE BATTERY WITHIN WEEKS OF PURCHASE.
NHTSA ODI #11388181
Official recalls
3Jul 29, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Apr 16, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
Consequence & remedy
Consequence: If the low pressure fuel pump fails, the engine may stall without the ability to restart the vehicle, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will replace the low pressure fuel pump, free of charge. The recall began June 4, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-20.
Jun 26, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2019 Legacy and Outback vehicles. Spot welds located on the duct below the cowl panel may have been improperly applied, impacting the vehicle's body strength.
Consequence & remedy
Consequence: In the event of a crash, the reduced strength of the vehicle body may increase the risk of injury.
Remedy: Subaru will notify owners, and dealers will inspect the vehicles and repair or repurchase the vehicle, as necessary, free of charge. The recall began July 26, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUH-93.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗