NHTSA owner reports · September 18, 2026 snapshot.
Visibility complaints
63 reportsClear category filter22,000 miles · Jul 30, 2020
Visibility
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING 35 MPH, SHE NOTICED A CRACK ON THE LOWER PASSENGER'S SIDE OF THE WINDSHIELD. THE CONTACT STATED THAT THE WINDSHIELD CRACKED WITHOUT IMPACT. THE CONTACT STATED SHE CONTINUED TO DRIVE TO HER RESIDENCE. THE CONTACT STATED A GLASS REPAIR TECHNICIAN INSPECTE…
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TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING 35 MPH, SHE NOTICED A CRACK ON THE LOWER PASSENGER'S SIDE OF THE WINDSHIELD. THE CONTACT STATED THAT THE WINDSHIELD CRACKED WITHOUT IMPACT. THE CONTACT STATED SHE CONTINUED TO DRIVE TO HER RESIDENCE. THE CONTACT STATED A GLASS REPAIR TECHNICIAN INSPECTED THE VEHICLE AT HER RESIDENCE. THE CONTACT INFORMED SELLERS SUBARU LOCATED AT 23651 HALL RD, MACOMB, MI 48042, (586)276-7706, OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000.
NHTSA ODI #11342320
9,000 miles · Jul 14, 2020
Visibility
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT UPON TURNING ON HER WINDSHIELD WIPERS, THE CONTACT HEARD AN ABNORMAL CRACKING SOUND COMING FROM THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT A CRACK HAD FORMED ON THE DRIVER'S SIDE OF THE WINDSHIELD. THE CRACK INITIALLY STARTED AS A VERTICAL CRAC…
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TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT UPON TURNING ON HER WINDSHIELD WIPERS, THE CONTACT HEARD AN ABNORMAL CRACKING SOUND COMING FROM THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT A CRACK HAD FORMED ON THE DRIVER'S SIDE OF THE WINDSHIELD. THE CRACK INITIALLY STARTED AS A VERTICAL CRACK ALONG THE DRIVER'S SIDE WINDSHIELD AND OVER TIME SPREAD HORIZONTALLY ACROSS THE ENTIRE WINDSHIELD. THE CONTACT TOOK THE VEHICLE TO GROOVE SUBARU (5300 S BROADWAY, ENGLEWOOD, CO 80113) WHERE SHE WAS REFERRED TO A WINDSHIELD REPAIR SHOP. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THERE WAS A CLASS ACTION LAWSUIT IN PROGRESS DUE TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,000.
NHTSA ODI #11339405
8,300 miles · Jul 13, 2020
Visibility
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE FRONT WINDSHIELD CRACKED TWICE WITHOUT WARNING OR IMPACT. THE FRONT WINDOW ALSO CRACKED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAI…
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TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE FRONT WINDSHIELD CRACKED TWICE WITHOUT WARNING OR IMPACT. THE FRONT WINDOW ALSO CRACKED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,300. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #11339053
26,000 miles · Jul 6, 2020
Visibility
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE, IT WAS DISCOVERED THAT THE FRONT WINDSHIELD WAS CRACKED. THE CRACK WAS LOCATED ON THE DRIVER'S SIDE FRONT WINDSHIELD AND HAD EXTENDED APPROXIMATELY 30 INCHES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT INDICATED THAT NO…
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TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE, IT WAS DISCOVERED THAT THE FRONT WINDSHIELD WAS CRACKED. THE CRACK WAS LOCATED ON THE DRIVER'S SIDE FRONT WINDSHIELD AND HAD EXTENDED APPROXIMATELY 30 INCHES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT INDICATED THAT NO OBJECT HAD IMPACTED THE WINDSHIELD. LITHIA SUBARU OF FRESNO LOCATED AT 5200 NORTH BLACKSTONE AVE FRESNO, CA 93710 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.
NHTSA ODI #11337670
8,500 miles · Jun 24, 2020
Visibility
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 65-70 MPH, THE FRONT WINDSHIELD CRACKED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO SUBARU OF GEORGETOWN (7501 N INTERSTATE 35 FRONTAGE RD, GEORGETOWN, TX 78626 (512) 930-2111). THE CONTACT WAS INFORMED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE V…
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TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 65-70 MPH, THE FRONT WINDSHIELD CRACKED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO SUBARU OF GEORGETOWN (7501 N INTERSTATE 35 FRONTAGE RD, GEORGETOWN, TX 78626 (512) 930-2111). THE CONTACT WAS INFORMED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 8,500.
NHTSA ODI #11330605
100 miles · Jun 22, 2020
VisibilityVisibility/wiper
RECEIVED TWO CHIPS IN THE WINDSHIELD - ONE IN THE FIRST TWO DAYS OF OWNING THE CAR AND ANOTHER ONE TWO WEEKS AFTER. BOTH CHIPS OCCURRED AT MODERATE SPEEDS - ONE ON A FREEWAY ENTRANCE RAMP AND THE OTHER ON A FREEWAY EXIT RAMP. THE CHIPS SEEMED TO HAVE BEEN CAUSED QUITE EASILY WITH MINIMAL IMPACT. THERE HAVE BEEN NO FURTHER CHIPS …
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RECEIVED TWO CHIPS IN THE WINDSHIELD - ONE IN THE FIRST TWO DAYS OF OWNING THE CAR AND ANOTHER ONE TWO WEEKS AFTER. BOTH CHIPS OCCURRED AT MODERATE SPEEDS - ONE ON A FREEWAY ENTRANCE RAMP AND THE OTHER ON A FREEWAY EXIT RAMP. THE CHIPS SEEMED TO HAVE BEEN CAUSED QUITE EASILY WITH MINIMAL IMPACT. THERE HAVE BEEN NO FURTHER CHIPS SINCE NOR HAVE THE EXISTING CHIPS BEEN REPAIRED OR CRACKED YET. *TR
NHTSA ODI #11330187
Mileage unknown · Jun 22, 2020
Visibility
TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THERE WERE MULTIPLE CRACKS ON HIS WINDSHIELD. THE VEHICLE WAS TAKEN TO WEBSTER GROVES SUBARU (7982 BIG BEND BLVD, WEBSTER GROVES, MO 63119) ON TWO OCCASIONS TO HAVE THE WINDSHIELD REPAIRED FOR VARIOUS CRACKS. AFTER THE WINDSHIELD WAS REPAIRED, THE FAILURE RECURR…
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TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THERE WERE MULTIPLE CRACKS ON HIS WINDSHIELD. THE VEHICLE WAS TAKEN TO WEBSTER GROVES SUBARU (7982 BIG BEND BLVD, WEBSTER GROVES, MO 63119) ON TWO OCCASIONS TO HAVE THE WINDSHIELD REPAIRED FOR VARIOUS CRACKS. AFTER THE WINDSHIELD WAS REPAIRED, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
NHTSA ODI #11330120
14,000 miles · Jun 4, 2020
VisibilityVisibility/wiper
LARGE WINDSHIELD CRACK APPEARED SPONTANEOUSLY WHILE CAR WAS PARKED AND GREW LARGER WHEN CAR WAS PARKED. SUBARU DEALER INSISTED IT WAS FROM AN IMPACT, BUT NONE WERE VISIBLE. DEALER SAID NEW WINDSHIELDS WERE THINNER AND MORE PRONE TO CRACKING AND I MIGHT HAVE IT HAPPEN ON A REGULAR BASIS. *TR
NHTSA ODI #11327294
18,800 miles · Jun 2, 2020
Unknown Or OtherVisibility
WINDSHIELD SPONTANEOUSLY CRACKED. SUBARU REPLACED UNDER WARRANTY AND ABOUT 5 MONTHS LATER THE REPLACEMENT ALSO SPONTANEOUSLY CRACKED. SUBARU HAS CLAIMED "OUTSIDE INFLUENCE" CAUSED THE REPLACEMENT TO CRACK AND HAS DECLINE TO REPLACE AGAIN UNDER WARRANTY. BOTH TIMES THE CRACKING HAPPENED DURING A SNOWFALL WHILE PARKED IN THE DR…
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WINDSHIELD SPONTANEOUSLY CRACKED. SUBARU REPLACED UNDER WARRANTY AND ABOUT 5 MONTHS LATER THE REPLACEMENT ALSO SPONTANEOUSLY CRACKED. SUBARU HAS CLAIMED "OUTSIDE INFLUENCE" CAUSED THE REPLACEMENT TO CRACK AND HAS DECLINE TO REPLACE AGAIN UNDER WARRANTY. BOTH TIMES THE CRACKING HAPPENED DURING A SNOWFALL WHILE PARKED IN THE DRIVEWAY. *TR
NHTSA ODI #11326981
25,000 miles · Jun 1, 2020
Unknown Or OtherVisibility
THE WINDSHIELD IS CRACKED. I WENT OUT TO MY CAR ON MAY 16 AND ON THE FRONT WINDSHIELD THERE WAS A "Y" SHAPED CRACK GOING UP FROM THE BOTTOM MIDDLE OF THE WINDSHIELD. WHEN I WENT BACK OUTSIDE ON MAY 18, THE CRACK HAD SPREAD ABOUT 4 INCHES TOWARD EACH SIDE OF THE WINDSHIELD. ON MAY 21, THE CRACK HAD SPREAD MORE AND IS CURVING ARO…
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THE WINDSHIELD IS CRACKED. I WENT OUT TO MY CAR ON MAY 16 AND ON THE FRONT WINDSHIELD THERE WAS A "Y" SHAPED CRACK GOING UP FROM THE BOTTOM MIDDLE OF THE WINDSHIELD. WHEN I WENT BACK OUTSIDE ON MAY 18, THE CRACK HAD SPREAD ABOUT 4 INCHES TOWARD EACH SIDE OF THE WINDSHIELD. ON MAY 21, THE CRACK HAD SPREAD MORE AND IS CURVING AROUND. THE CAR WAS PARKED IN MY DRIVEWAY WHEN ALL OF THIS HAPPENED. *TR
NHTSA ODI #11326907
Official recalls
3Jul 29, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Apr 16, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
Consequence & remedy
Consequence: If the low pressure fuel pump fails, the engine may stall without the ability to restart the vehicle, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will replace the low pressure fuel pump, free of charge. The recall began June 4, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-20.
Jun 26, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2019 Legacy and Outback vehicles. Spot welds located on the duct below the cowl panel may have been improperly applied, impacting the vehicle's body strength.
Consequence & remedy
Consequence: In the event of a crash, the reduced strength of the vehicle body may increase the risk of injury.
Remedy: Subaru will notify owners, and dealers will inspect the vehicles and repair or repurchase the vehicle, as necessary, free of charge. The recall began July 26, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUH-93.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗