2019 Subaru Outback

My Subaru 2019 Outback has had 5 replacement windshields in 10 months. The windshield seems to crack for no reason and the cracks spread quickly impairing vision and causing worry that any impact of an object would come straight through the windshield and cause harm to driver, passengers and potentially other vehicles. I have talked with Subaru of America, just this last time on the 5th replacement and they had an engineer look at the windshield to determine cause. The report states: “Subaru field engineer determined caused by chip.” As the driver of the vehicle, NOTHING has hit the windshield while driving, nothing of note that is, normal things like rain, sunshine, and wind, which is what a windshield is meant to protect against.The other techs at the dealer could not make out a point of impact. I picked up my vehicle from the dealer at 6pm, drove it a few miles on the freeway, maintaining safe follow distances with my new windshield, and when I got back in the car 2 hours later there were 4 cracks stemmed from the bottom of the windshield that stretched up more than 6 inches. The windshield is currently cracked and I’m waiting for Subaru of America to get back to me on this issue. There is a problem with the windshields and someone needs to take responsibility for it. One or two cracked windshields can be explained, but now with the most recent one, that’s 6 cracks in 10 months. It seems there is a defect.

Within a year, my windshield has cracked 4 times with Subaru glass. These cracks are huge coming from either the top or bottom. With the crack, I feel like the eyesight feature is not accurate therefore causing weird serving. So I do not feel safe leaving my lane assist on. I have had 3 Subaru glass and one safelite glass, and this seems to be a reoccurring issue. what is the point of getting it fixed if it'll just keep cracking.

When defroster was turned on, a crack began on the windshield at the bottom, left of middle. As the days went on, the crack continued to spread when heat was on or sun heated up the windshield. In 3 months it went from a 4 inch to a 10 inch crack that obstructed view. We just had it replaced after paying a $500 deductible, with no guarantee it won’t recur.

We own a 2019 outback, and have had the windshield replaced twice prior this event. The first was a year ago with about 70K miles after the windshield suddenly cracked while going about 70MPH, this happen when no other cares where around. The second time was 2 weeks later when we came outside in the morning and the windshield was cracked while parked in a parking lot. Now for the 3rd time the windshield has cracked while parked in the garage, the windshield has cracked more each night, and has not grown is size while driving. Coincidental all the cracks have started in the same spot, lower portion of the windshield by the wiper, just to the right of the driver. We have been told every time by the dealer that it has been a rock chip, but its hard to get a rock chip when teh vehicle is in the garage and not moving.

My windshield cracked for the 6th time with nothing hitting on this occasion. It immediately shattered and even lost a piece of glass from where it cracked. I believe this to be a safety issue as it could immediately inter with my safety and radar equipment. I am worried if the glass cracks without contact what would happen if something significant hit it. Additionally since this is the 6th time I am concerned that something could be wrong with the design of the vehicle. I have contacted Subaru multiple times without resolve.

As of Today 1-31-24 I have to replace my windshield for the 3rd time. The first windshield was broken when a rock from a semi the rock stuck the windshield (7K miles). I paid for that one b/C that rock would have cracked any windshield. The 2nd windshield cracked for what seemed to me to be no apparent reason (36 K miles). And the fourth Windshield (48K miles) has now cracked in two places for no apparent reason. Subaru paid for the 3rd windshield but Subaru Customer Advocacy says they won't pay for another windshield b/c they paid for the 3rd windshield as a matter of "courtesy". My wife and I have owned 10-13 Subaru's and many other vehicles since the 1980's and have never had any windshield problems like this before. There has to be something wrong with the design or materials in these windshields.