2019 Subaru Outback

The contact owns a 2019 Subaru Outback. The contact stated that while driving approximately 45 MPH, the accelerator pedal was depressed, and the vehicle hesitated and almost stalled. The failure was intermittent but caused the vehicle to stall on several occasions. The check engine warning light and the low oil pressure warning lights recently illuminated. The vehicle was taken to a local dealer, and the contact was informed that oil was leaking from the upper and lower oil pan, the head gasket, and other engine seals. The contact was aware that the vehicle was included in NHTSA Campaign Number: 21V587000 (Fuel System, Gasoline). The contact researched and became aware that a failure of the fuel pump could lead to other failures with the engine oil seals. The contact stated that the fuel pump had been ordered; however, the vehicle was not yet repaired. The manufacturer was informed of the failure. The failure mileage was approximately 82,000.

The contact owns a 2019 Subaru Outback. The contact stated that the vehicle failed to start immediately as designed. The contact was able to start the vehicle after several attempts. There was no warning light illuminated. The vehicle was taken to the dealer, where the failure recurred. The dealer diagnosed that the fuel pump had failed and needed to be replaced. The vehicle was being repaired. The contact related the failure to NHTSA Campaign Numbers: 21V587000 (Fuel System, Gasoline) and 20V218000 (Fuel System, Gasoline); however, the VIN was not included in the recalls. The manufacturer was not notified of the failure. The failure mileage was approximately 24,000.

The contact owns a 2019 Subaru Outback. The contact received notification of NHTSA Campaign Number: 21V587000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Subaru Outback. The contact stated that the vehicle failed to start. The contact was able to start the vehicle after several attempts; however, the vehicle was sluggish and was running rough while driving. Several unknown warning lights were illuminated. The contact stated that the failure had been reoccurring increasingly. An independent mechanic diagnosed that the vehicle was experiencing low fuel pressure, and the fuel pump needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was undrivable. The contact stated that the fuel pump was previously replaced under NHTSA Campaign Number: 21V587000 (Fuel system, Gasoline) in 2021. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 26,500.

The contact owns a 2019 Subaru Outback. The contact stated while driving approximately 60 MPH, the vehicle inadvertently decelerated while the accelerator pedal remained depressed. The engine misfired and the vehicle stalled. The check engine warning light illuminated, then several other unknown warning lights illuminated. The contact was able to maneuver the vehicle off the roadway. The vehicle failed to restart. The contact stated that she purchased an OBD reader and diagnosed the vehicle and retrieved codes: P0177, P0174, P0102 and P0113. The vehicle was then towed to the dealer where it was diagnosed that the fuel pump and mass airflow sensor failed and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was previously repaired under the NHTSA Campaign Number: 20V218000 (Fuel System, Gasoline). The manufacturer was not notified of the failure and the contact was informed that she would be notified however, the contact had not received a response. The failure mileage was approximately 39,000.

The contact owns a 2019 Subaru Outback. The contact had received a recall notice for NHTSA Campaign Number: 21V578000 (Fuel System, Gasoline). The dealer was contacted, and an appointment was scheduled for the recall repair. The contact then received a call from the dealer that the appointment was canceled due to parts not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Subaru Outback. The contact stated while driving 35 mph, the vehicle failed to perform as designed. The contact was able to move the vehicle onto the road shoulder. The contact stated that there was no warning light illuminated. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the fuel pump failed and needed to be replaced. The vehicle was repaired. The manufacturer was contacted. The contact was informed that the Vin was not included in NHTSA campaign number: 20V218000 (Fuel System, Gasoline). The failure mileage was 9,800.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V218000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE BREWSTER SUBARU LOCATED AT (1021 NY-22, BREWSTER, NY 10509) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*DT*JB*DT*JB

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING WITH THE ACCELERATOR PEDAL DEPRESSED. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO SERRA SUBARU OF TRAVERS CITY LOCATED AT 1747 S. GARFIELD AVE, TRAVERSE CITY, MI 49686. THE CAUSE OF THE FAILURE WAS FAULTY FUEL PUMP COMPONENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,925.*DT*DT*JB