NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
811 reports34,000 miles · Feb 1, 2019
EngineFuel/propulsion SystemPower Train
I WAS DRIVING THROUGH AN INTERSECTION WHEN THE ENGINE STALLED WITH 1/8TH OF A TANK OF GAS REMAINING. GAS LIGHT CAME ON ONLY A FEW MILES PRIOR. LUCKILY I WAS ABLE TO COAST INTO A GAS STATION. CAR STARTED AFTER TURNING OFF AND BACK ON. ONLY TOOK 16.9 GALLONS TO TOP OFF. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE PREVIOUS TI…
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I WAS DRIVING THROUGH AN INTERSECTION WHEN THE ENGINE STALLED WITH 1/8TH OF A TANK OF GAS REMAINING. GAS LIGHT CAME ON ONLY A FEW MILES PRIOR. LUCKILY I WAS ABLE TO COAST INTO A GAS STATION. CAR STARTED AFTER TURNING OFF AND BACK ON. ONLY TOOK 16.9 GALLONS TO TOP OFF. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE PREVIOUS TIME THE MILES TO EMPTY WAS SHOWING 50 WHEN IT STALLED. I WAS TOLD BY THE DEALERSHIP THAT THERE IS NO FIX FOR THE CURRENT RECALL.
NHTSA ODI #11173593
2,000 miles · Jan 24, 2019
Electrical SystemUnknown Or Other
BLUETOOTH WILL RANDOMLY DISCONNECT. SOMETIMES IT LASTS A FEW MINUTES, SOMETIMES A COUPLE HOURS. UNABLE TO RE-CONNECT ONCE IT DOES, SO WE HAVE TO MESS WITH SETTINGS WHILE DRIVING TO SWITCH TO AUX CABLE, RADIO, ETC OR PULL OVER AND RESTART THE CAR COMPLETELY. WE HAVE VERIFIED THE ISSUE WITH 6 DIFFERENT DEVICES. NONE OF THE DEV…
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BLUETOOTH WILL RANDOMLY DISCONNECT. SOMETIMES IT LASTS A FEW MINUTES, SOMETIMES A COUPLE HOURS. UNABLE TO RE-CONNECT ONCE IT DOES, SO WE HAVE TO MESS WITH SETTINGS WHILE DRIVING TO SWITCH TO AUX CABLE, RADIO, ETC OR PULL OVER AND RESTART THE CAR COMPLETELY. WE HAVE VERIFIED THE ISSUE WITH 6 DIFFERENT DEVICES. NONE OF THE DEVICES DEMONSTRATE THE SAME ISSUE WITH ANY OTHER BLUETOOTH DEVICES (WE USE A SPEAKER FOR HOURS ON END IN THE HOUSE WITH NO ISSUES). COMBINE THAT WITH THE INFOTAINMENT SCREEN BEING INCREDIBLY SLOW, THIS IS A FRUSTRATING ISSUE.
NHTSA ODI #11171897
15,000 miles · Jan 22, 2019
Electrical SystemUnknown Or Other
THE SCREEN HAS GONE BLACK AND SIDE LIGHTS BLINK, UNABLE TO USE ANY ITEM CONTROLLED BY THE SCREEN. APPEARS THE WARNING SYSTEM FOR A VEHICLE STOPPING TOO CLOSELY IS NOT WORKING AS WELL.
NHTSA ODI #11171364
7,200 miles · Jan 20, 2019
Unknown Or Other
SUNROOF EXPLODED AND SHATTERED SPONTANEOUSLY WHILE WE WERE DRIVING AT HIGHWAY SPEED
NHTSA ODI #11171046
250 miles · Jan 18, 2019
Steering
TENSION AND CONTROL DISAPPEARS IN THE STEERING, SO LOOSE IT FEELS LIKE YOU COULD SPIN THE WHEEL LIKE A TOP. LASTS A SECOND OR SO THEN CONTROL RETURNS. HAPPENS IN MULTIPLE DRIVING CONDITIONS. NOTICED IT FIRST DAY WE HAD THE CAR, DEALER SAID HE NOTICED IT TOO, AND WE JUST NEEDED TO BREAK THE CAR IN. WHEN DRIVING ON THE HIGHWAY…
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TENSION AND CONTROL DISAPPEARS IN THE STEERING, SO LOOSE IT FEELS LIKE YOU COULD SPIN THE WHEEL LIKE A TOP. LASTS A SECOND OR SO THEN CONTROL RETURNS. HAPPENS IN MULTIPLE DRIVING CONDITIONS. NOTICED IT FIRST DAY WE HAD THE CAR, DEALER SAID HE NOTICED IT TOO, AND WE JUST NEEDED TO BREAK THE CAR IN. WHEN DRIVING ON THE HIGHWAY IN HIGH WINDS, CAR FEELS OUT OF CONTROL, LIKE DRIVING ON SLICK ICE. NEVER HAD TO GET OFF A HIGHWAY BEFORE OUT OF FEAR AND I'VE BEEN DRIVING 40 YEARS. DEALER COULD NOT REPLICATE, TOLD ME TO CALL SUBARU CORPORATE, WHO SENT ME BACK TO DEALER. CAR IS BACK IN THE SHOP. I AM SO AFRAID TO DRIVE THIS CAR IT ONLY HAS 2700 MILES ON IT AFTER 18 MONTHS.
NHTSA ODI #11170824
8,300 miles · Jan 17, 2019
Visibility/wiper
A TINY PEBBLE STRUCK THE WINDSHIELD ON THE INTERSTATE, BUT IT SUDDENLY GREW TO A CRACK APPROXIMATELY 6 INCHES LONG. NEVER HAD THIS PROBLEM BEFORE, AND MY CAR IS FAIRLY NEW ON THE ROAD (LESS THAN 8,000 MILES, BOUGHT IN JULY, 2018). DEEPLY CONCERNED THAT SUBARU STILL HAS NOT FIGURED OUT ITS NOTORIOUS WINDSHIELD-RELIABILITY PROBLEM…
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A TINY PEBBLE STRUCK THE WINDSHIELD ON THE INTERSTATE, BUT IT SUDDENLY GREW TO A CRACK APPROXIMATELY 6 INCHES LONG. NEVER HAD THIS PROBLEM BEFORE, AND MY CAR IS FAIRLY NEW ON THE ROAD (LESS THAN 8,000 MILES, BOUGHT IN JULY, 2018). DEEPLY CONCERNED THAT SUBARU STILL HAS NOT FIGURED OUT ITS NOTORIOUS WINDSHIELD-RELIABILITY PROBLEM THAT HAS FRUSTRATED SO MANY DRIVERS THROUGHOUT THE PAST 5 YEARS.
NHTSA ODI #11170685
3,000 miles · Jan 16, 2019
Electrical SystemSteering
OUR OUTBACK STARTED TO PULL TO THE RIGHT AT AROUND 3000 MILES. CURRENTLY (AT 9000 MILES) THE CAR STILL DOES THAT. IT FEELS AS IF THERE IS STRONG SIDE WIND PUSHING THE CAR. THE CAR ALSO STARTED MAKING KNOCKING SOUNDS WHEN TURNING THE WHEEL IN BOTH DIRECTIONS WHILE AT STOP OR MOVING SLOWLY. WE ARE CURRENTLY SCHEDULED FOR AN INSPEC…
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OUR OUTBACK STARTED TO PULL TO THE RIGHT AT AROUND 3000 MILES. CURRENTLY (AT 9000 MILES) THE CAR STILL DOES THAT. IT FEELS AS IF THERE IS STRONG SIDE WIND PUSHING THE CAR. THE CAR ALSO STARTED MAKING KNOCKING SOUNDS WHEN TURNING THE WHEEL IN BOTH DIRECTIONS WHILE AT STOP OR MOVING SLOWLY. WE ARE CURRENTLY SCHEDULED FOR AN INSPECTION AT THE DEALERSHIP. THE SECOND MAJOR ISSUE IS THE TIRE PRESSURE MONITOR. THE TIRE PRESSURE THAT IT DISPLAYS DOES NOT MATCH THE ACTUAL ONE MEASURED WITH SEVERAL EXTERNAL INSTRUMENTS (CONSTANTLY 2 PSI LOWER ON ALL FOUR WHEELS). ADDITIONALLY, THE MONITOR SOMETIMES SWITCHES THE FRONT TIRE PRESSURE WITH THE REAR ONES, I.E. THE MONITOR DISPLAYS THE FRONT TIRE PRESSURE AS IF IT IS THE REAR TIRE PRESSURE. VERY CONFUSING!
NHTSA ODI #11170464
30,000 miles · Jan 16, 2019
Service BrakesCrashInjury
I WENT TO TO STOP AT A TRAFFIC LIGHT AND MY BRAKES FAILED. I SWERVED TO MISS THE CAR DIRECTLY IN FRONT OF ME. I HIT 5 OTHER CARS AND THE CAR FLIPPED. THE FIRE DEPARTMENT HAD TO CUT US OUT OF THE CAR.THIS WAS A BUSY STREET.
NHTSA ODI #11170354
70 miles · Jan 14, 2019
Electrical SystemFuel/propulsion System
I WAS DRIVING AND THE FUEL INDICATOR INDICATED 70 MILES TO GO LAST TIME I SAW IT. I ONLY HAD TO DRIVE 10 MILES HOME AND THE CAR SUDDENLY STOPPED, THANKFULLY ON A LOCAL ROAD. SOME WARNING LIGHTS STARTED APPEARING AND I COULDNT MAKE WHAT THE PROBLEM WAS. I TRIED TO RESTART A FEW TIMES UNTIL I DECIDED IT HAD TO BE FUEL. WE PUSHED C…
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I WAS DRIVING AND THE FUEL INDICATOR INDICATED 70 MILES TO GO LAST TIME I SAW IT. I ONLY HAD TO DRIVE 10 MILES HOME AND THE CAR SUDDENLY STOPPED, THANKFULLY ON A LOCAL ROAD. SOME WARNING LIGHTS STARTED APPEARING AND I COULDNT MAKE WHAT THE PROBLEM WAS. I TRIED TO RESTART A FEW TIMES UNTIL I DECIDED IT HAD TO BE FUEL. WE PUSHED CAR TO SIDE OF ROAD AND WENT TO GAS STATION TO GET GAS. CAME BACK WITH GAS, REFILLED AND CAR STARTED AND WENT HOME. I THOUGHT IT WAS MY FAULT, ALTHOUGHT I COULDNT EXPLAIN WHY THE LAST TIME A SAW THE FUEL GAUGE SAID 70 MILES AND I WAS JUST GOING HOME, NOT EVEN 10 MILES TO GET THERE.
NHTSA ODI #11169972
9,000 miles · Jan 12, 2019
Electrical SystemUnknown Or Other
INFOTAINMENT SCREEN WENT BLACK ON DECEMBER 17, 2018. RADIO, NAVIGATION SYSTEM, BLUETOOTH AND REAR CAMERA ARE ALL INOPERABLE.
NHTSA ODI #11166632
Official recalls
3Jul 29, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Dec 31, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2018 Legacy, Outback, and BRZ vehicles. In the affected vehicles, a software issue may cause the audio display system to not initialize, resulting in the camera display remaining blank. If this occurs, the rearview image will not display while backing up the vehicle. As a result, the vehicles fail to comply with requirements of Federal Motor Vehicle Safety (FMVSS) number 111, "Rearview Mirrors."
Consequence & remedy
Consequence: Failure to display the rearview image while backing up increases the risk of crash.
Remedy: Subaru has notified owners, and dealers will reprogram the audio system display software, free of charge. The recall began on February 5, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTZ-85.
Nov 1, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Legacy and Outback vehicles. Due to a software error, the low fuel warning light may not illuminate at the intended remaining fuel level and the miles-to-empty display may incorrectly indicate a positive number despite the tank being empty.
Consequence & remedy
Consequence: The inaccurate fuel display may cause a driver to unexpectedly run out of fuel and the vehicle to stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will reprogram the combination meter software, free of charge. The recall began February 20, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTW-82.
Additional source detail variants (2)
Electrical System:software
Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Legacy and Outback vehicles. Due to a software error, the low fuel warning light may not illuminate at the intended remaining fuel level and the miles-to-empty display may incorrectly indicate a positive number despite the tank being empty.
Consequence: The inaccurate fuel display may cause a driver to unexpectedly run out of fuel and the vehicle to stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will reprogram the combination meter software, free of charge. The recall began February 20, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTW-82.
Fuel System, Gasoline
Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Legacy and Outback vehicles. Due to a software error, the low fuel warning light may not illuminate at the intended remaining fuel level and the miles-to-empty display may incorrectly indicate a positive number despite the tank being empty.
Consequence: The inaccurate fuel display may cause a driver to unexpectedly run out of fuel and the vehicle to stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will reprogram the combination meter software, free of charge. The recall began February 20, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTW-82.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗