2018 Subaru Outback

WINDSHIELD HAS CRACKED AND REQUIRED REPLACEMENT 3 TIMES IN THE LAST 1.5 YEARS. I REPLACED THE WINDSHIELD A WEEK AGO AND NOW HAVE ANOTHER CRACK!! THESE CRACKS WERE OBTAINED WHILE DRIVING ON THE INTERSTATE. 2 WERE DUE TO ROCKS. THE OTHERS ARE UNKNOWN. I OWNED MY FORD ESCAPE FOR 10 YEARS AND HAD THE WINDSHIELD REPLACED MAYBE 2 TIMES.

WHILE IN MY DRIVEWAY UPON STARTING MY 2018 OUTBACK I SMELLED STRONG ODOR OF GASOLINE. POPPED THE HOOD AND SAW THE FUEL SUPPLY LINE SPRAYING THE ENTIRE ENGINE COMPARTMENT WITH GAS MIST/DROPLETS IN A FULL BLOWN SHOWER. I TURNED THE CAR OFF,VISUALLY INSPECTED THE FUEL SUPPLY LINE AND SAW THAT IT HAD RUPTURED NEAR THE ENGINE PLENUM INTAKE, APPROXIMATE SIZE 1/8"1/4" (PHOTO ATTACHED). CAR HAS LESS THAN 2900 MILES ON IT. POTENTIALLY VIBRATION FROM BRACKET MOUNT/INAPPROPRIATE MATERIALS USED FOR FUEL SUPPLY LINE. FUEL SUPPLY LINE APPEARS TO BE POLYETHYLENE PLASTIC INSIDE NON-REINFORCED RUBBER OUTER SHELL. HOSE USES FRICTION CLAMPS TO ATTACH TO FIREWALL AND ENGINE PLENUM.

THE STEERING WHEEL OF THIS CAR RANDOMLY TAKES OVER, FOR NO OBVIOUS REASON, AT HIGH SPEEDS (OVER 45 MPH). I HAVE NO CONTROL OVER THE STEERING WHEEL WHEN THIS HAPPENS. DRIVING THIS CAR HAS BEEN TERRIFYING! WHILE PASSING A TRACTOR TRAILER, THE STEERING WHEEL PULLED ME TOWARDS THE TRUCK 3 TIMES!!! I THOUGHT I WOULD BE KILLED! THIS IS A LOANER CAR FROM THE DEALERSHIP. I CALLED THE DEALERSHIP, COLONIAL SUBARU, IN COLONIAL HEIGHTS, VA, TO TELL THEM THERE IS SOMETHING WRONG WITH THIS CAR. I WAS INSTRUCTED TO TAKE IT OUT OF LANE ASSIST MODE. THIS, HOWEVER, DID NOT SOLVE THE ISSUE. THE CAR RANDOMLY PULLS TO THE RIGHT OR TO THE LEFT, WHEN LANE DRIFTING ISN'T AN ISSUE. WHY ISN'T SOMETHING BEING DONE ABOUT THIS? I SEE THERE ARE ALREADY DOCUMENTED CASES OF THIS WITH THE 2019 VEHICLE MODEL.

WHILE PARKED IN THE SUN AND WITH A SUNSHADE INSTALLED INSIDE, WE RETURNED TO OUR CAR AND REMOVED THE SUNSHIELD AND NOTICED A NEW WINDSHIELD CRACK IN THE WINDSHIELD. SITTING STILL. THIS CAR HAS THE EYESIGHT SYSTEM AND WAS TOLD THE WINDSHIELD IS VERY EXPENSIVE AND INSURANCE AND SUBARU SAY NOT COVERED. CAR HAS JUST TURNED 12,000 MILES AND IS ALWAYS GARAGED AT HOME. SUBARU HAS DEFECTIVE WINDSHIELDS AND MY DEALERSHIP SAYS SO.

THE STEERING WITH LANE DEPARTURE WARNING WILL SOMETIMES JERK THE CAR FROM SIDE TO SIDE, AS IF SELF CORRECTING, EVEN THOUGH THE CAR IS WELL WITHIN THE LANE. AT TIMES THE CAR ALSO FEELS LIKE IT IS HYDROPLANING ON DRY GROUND WITH LITTLE STEERING FEEDBACK. PURCHASED USED WITH A CARFAX REPORT INDICATING NO PROBLEMS. IT IS A VERY SCARY FEELING ON DRY SURFACES TO GET NO STEERING FEEDBACK OR HAVE THE CAR SELF CORRECT THE EVEN WHILE IN THE MIDDLE OF THE LANE. AT 20,000 MILES HAD AN ALIGNMENT PERFORMED, DID NOT CORRECT THE PROBLEM. ONLINE THERE ARE NUMEROUS REPORTS FOR THIS OCCURRENCE WITH NO VIABLE SOLUTIONS. OUR FAMILY ALWAYS WANTED A SUBARU FOR SAFETY, BUT THIS FEELS VERY DANGEROUS. WHEN THE LANE DEPARTURE SELF CORRECTS THERE IS LITTLE STEERING FEEDBACK AND THE VEHICLE SEEMS TO BE GUIDING ITSELF AND STEERING DURING THESE TIMES SEEMS VERY LOOSE.