Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
3130–25K
13625–50K
2850–75K
875–100K
2100–150K
1150K+
488 reports with mileage · 323 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 265 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Visibility/wiper. Review the 233 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Fuel/propulsion System. Review the 43 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
27 crash reports4 fire reports10 injury reports
What owners actually said
811 reports
8,000 miles · Sep 2, 2019
Electrical SystemUnknown Or Other
THE HEAD UNIT IN THE SOUND SYSTEM/ELECTRICAL SYSTEM KEEPS FAILING RESULTING IN A LOSS OF ALL SOUND FUNCTIONS. I DON'T GET ANY WARNINGS OF PROBLEMS AS THE SOUND SYSTEM SIMPLY DOES NOT WORK. THIS IS UNSAFE. TO DATE, THE DEALER HAS REPLACED WHAT HE CALLS AN AMPLIFIER TWICE. THE NEW UNIT WORKS FOR A FEW DAYS OR WEEKS AND THEN FA…
Read full complaint
THE HEAD UNIT IN THE SOUND SYSTEM/ELECTRICAL SYSTEM KEEPS FAILING RESULTING IN A LOSS OF ALL SOUND FUNCTIONS. I DON'T GET ANY WARNINGS OF PROBLEMS AS THE SOUND SYSTEM SIMPLY DOES NOT WORK. THIS IS UNSAFE. TO DATE, THE DEALER HAS REPLACED WHAT HE CALLS AN AMPLIFIER TWICE. THE NEW UNIT WORKS FOR A FEW DAYS OR WEEKS AND THEN FAILS AGAIN. SO FAR, THE OTHER COMPONENTS CONNECTED TO THIS SYSTEM -- BACK UP CAMERA, FOR INSTANCE, STILL WORK. I DON'T KNOW IF THIS IS RELATED, BUT THE REAR HATCH HAS OPENED BY ITSELF THREE TIMES, EACH TIME WHEN THE CAR WAS PARKED. ONCE, THIS CAUSED THE BATTERY TO DRAIN BECAUSE WE DID NOT DISCOVER IT FOR MORE THAN 12 HOURS. ONCE, THERE WAS DAMAGE TO THE REAR HATCH BECAUSE WE DID NOT KNOW IT WAS OPEN AND IT WAS DAMAGED BY THE GARAGE DOOR WHEN WE OPENED IT REMOTELY FROM OUTSIDE.
NHTSA ODI #11252776
26,000 miles · Sep 2, 2019
Visibility/wiper
I PURCHASED THE VEHICLE ON 6/21/19. ON 7/1/19 A SMALL STARBURST CRACK APPEARED ON PASSENGER SIDE OF WINDSHIELD. I FIRST NOTICED THIS WHILE DRIVE ON HIGHWAY. WITHIN 2 DAYS, THE CRACK HAD SPREAD ACROSS 3/4 OF THE ENTIRE WINDSHIELD. (THERE WAS NO APPARENT IMPACT FROM ANY OBJECT). THE WINDSHIELD WAS TOTALLY REPLACED AND R…
Read full complaint
I PURCHASED THE VEHICLE ON 6/21/19. ON 7/1/19 A SMALL STARBURST CRACK APPEARED ON PASSENGER SIDE OF WINDSHIELD. I FIRST NOTICED THIS WHILE DRIVE ON HIGHWAY. WITHIN 2 DAYS, THE CRACK HAD SPREAD ACROSS 3/4 OF THE ENTIRE WINDSHIELD. (THERE WAS NO APPARENT IMPACT FROM ANY OBJECT). THE WINDSHIELD WAS TOTALLY REPLACED AND RECALIBRATED ON 7/15/19. ON 8/30/19 THE SAME THING OCCURRED. A SMALL STARBURST APPEARED ON THE DRIVERS SIDE OF WINDSHIELD , WHICH SOON SPREAD ACROSS THE DRIVERS VIEW. I NOTICED THE CRACK WHEN THE CAR WAS STATIONARY IN THE GARAGE. I AM AWAITING SERVICE FROM SAFELITE NOW. SUBARU SAYS IT IS NOT RESPONSIBLE. HOWEVER, THERE ARE MULTIPLE COMPLAINTS REGARDING THIS EXACT ISSUE...WINDSHIELD CRACKS WITHOUT ANY OBJECT IMPACTING IT! I CANNOT BE REPLACING MY WINDSHIELD EVERY COUPLE OF WEEKS.
NHTSA ODI #11252729
7,092 miles · Aug 30, 2019
Service Brakes
TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT ATTEMPTED TO STOP AT A RED LIGHT AND THE BRAKE PEDAL TRAVELED ALL THE WAY DOWN TO THE FLOORBOARD. THE CONTACT BEGAN TO PUMP THE BRAKE PEDAL UNTIL THE VEHICLE STOPPED. THE VEHICLE WAS DRIVEN TO KUPPER SUBARU (805 E MAIN ST, MANDAN, ND 5855…
Read full complaint
TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT ATTEMPTED TO STOP AT A RED LIGHT AND THE BRAKE PEDAL TRAVELED ALL THE WAY DOWN TO THE FLOORBOARD. THE CONTACT BEGAN TO PUMP THE BRAKE PEDAL UNTIL THE VEHICLE STOPPED. THE VEHICLE WAS DRIVEN TO KUPPER SUBARU (805 E MAIN ST, MANDAN, ND 58554) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS PERFORMING ACCORDING TO DESIGN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 7,092.
NHTSA ODI #11252371
13,432 miles · Aug 29, 2019
Electrical System
HEADUNIT, INCLUDING BACKUP CAMERA, HAS BEEN UNRESPONSIVE FOR OVER SIX WEEKS. A REPLACEMENT HAS BEEN ON ORDER WITH THE LOCAL SUBARU DEALER FOR FIVE WEEKS.
NHTSA ODI #11252334
3,500 miles · Aug 21, 2019
Unknown Or Other
THE WINDSHIELD BREAKS FROM EITHER NOTHING AT ALL OR EVEN THE SLIGHTEST ROCK DING. WE'VE REPLACED THE WINDSHIELD TWICE IN UNDER ONE YEAR
NHTSA ODI #11245555
14,400 miles · Aug 15, 2019
Visibility/wiper
CAR WAS IN MOTION AND A LOUD POP IN THE WINDSHIELD AREA WAS HEARD. AFTER ARRIVING HOME THERE IS A CRACK IN THE WINDSHIELD BY THE WIPER BLADES THAT HAS EXTENDED ABOUT 6INCHES UP. THERE DID NOT APPEAR TO BE ROCK OR FOREIGN OBJECT THAT HIT THE WINDSHIELD. THERE SEEMS TO BE A LOT OF ISSUES WITH SUBARU WINDSHIELDS FROM WHAT I KEEP RE…
Read full complaint
CAR WAS IN MOTION AND A LOUD POP IN THE WINDSHIELD AREA WAS HEARD. AFTER ARRIVING HOME THERE IS A CRACK IN THE WINDSHIELD BY THE WIPER BLADES THAT HAS EXTENDED ABOUT 6INCHES UP. THERE DID NOT APPEAR TO BE ROCK OR FOREIGN OBJECT THAT HIT THE WINDSHIELD. THERE SEEMS TO BE A LOT OF ISSUES WITH SUBARU WINDSHIELDS FROM WHAT I KEEP READING.
NHTSA ODI #11244173
21,200 miles · Aug 12, 2019
Visibility/wiper
WHILE DRIVING ON THE HIGHWAY 8/10/19 A VERY SMALL STONE HIT THE WINDSHIELD IN THE LOWER LEFT CORNER. WITHIN 10 MINUTES A LARGE CRACK HAD FORMED FROM THE EXTREME LEFT EDGE TO THE MIDDLE OF THE DRIVER VISION SECTION OF THE WINDSHIELD. BY THE NEXT MORNING THE CRACK HAD EXTENDED TO THE MIDDLE OF THE WINDSHIELD. THERE WAS A VERY SMAL…
Read full complaint
WHILE DRIVING ON THE HIGHWAY 8/10/19 A VERY SMALL STONE HIT THE WINDSHIELD IN THE LOWER LEFT CORNER. WITHIN 10 MINUTES A LARGE CRACK HAD FORMED FROM THE EXTREME LEFT EDGE TO THE MIDDLE OF THE DRIVER VISION SECTION OF THE WINDSHIELD. BY THE NEXT MORNING THE CRACK HAD EXTENDED TO THE MIDDLE OF THE WINDSHIELD. THERE WAS A VERY SMALL CHIPPED AREA WHERE THE STONE HIT, BARELY VISIBLE. I EVEN HAD ZURICHSHIELD GLASS PROTECTION APPLIED TO PROTECT THE WINDSHIELD, WHICH WAS USELESS. ABOUT 21,200 MILES ON THE CAR. I PREVIOUSLY HAD A HONDA PILOT THAT WOULD HAVE PITS, EVEN A CRATER FROM STONES, BUT NEVER A CRACK. I'VE OWNED MANY CARS AND HAVE NEVER HAD A CRACK UNTIL NOW. VERY DISAPPOINTED A SMALL PELLET HITTING THE WINDSHIELD RESULTED IN A CRACK THAT WAS SO BIG THAT I HAD TO ENTIRELY REPLACE THE WINDSHIELD. MY CAR IS ONLY 1 YEAR OLD, AND A SMALL STONE COST ME OVER $500, PLUS THE COST OF A PROTECTANT PROGRAM THAT FAILED AS WELL. DEALER (WILLIAMS SUBARU) SAID IT WAS AN AUTO INSURANCE ISSUE, NOT COVERED UNDER WARRANTY, OR UNDER THE ZURICHSHIELD (FIXES UP TO 6 INCH CRACK- MINE NEVER QUIT GROWING), THEY WOULDN'T DO ANYTHING. I'M CHECKING INTO GETTING A REFUND ON THE ZURICHSHIELD POLICY...
NHTSA ODI #11243260
30,000 miles · Aug 10, 2019
Unknown Or Other
SUNROOF SPONTANEOUSLY SHATTERED/EXPLODED WHILE DRIVING WITHOUT IMPACT OR OTHER VEHICLES AROUND. OUTSIDE TEMPERATURE WAS 86 DEGREES AT THE TIME. WAS AT HIGHWAY SPEED ON AN INTERSTATE. NOTHING WAS OVERHEAD. GLASS EXPLODED UP AND OUT.
NHTSA ODI #11242971
16,927 miles · Aug 6, 2019
Tires
TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK EQUIPPED WITH FOUR BRIDGESTONE DUELER HP SPORT AS TIRES, SIZE: 225/60/R18 (NA). WHILE DRIVING 70 MPH, THE VEHICLE VIBRATED AND THERE WAS AN ABNORMAL POPPING NOISE. THE CONTACT DISCOVERED THAT THE FRONT DRIVER'S SIDE TIRE BLEW OUT. ADDITIONALLY, THERE WERE LINES FROM THE BEAD TO THE THRE…
Read full complaint
TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK EQUIPPED WITH FOUR BRIDGESTONE DUELER HP SPORT AS TIRES, SIZE: 225/60/R18 (NA). WHILE DRIVING 70 MPH, THE VEHICLE VIBRATED AND THERE WAS AN ABNORMAL POPPING NOISE. THE CONTACT DISCOVERED THAT THE FRONT DRIVER'S SIDE TIRE BLEW OUT. ADDITIONALLY, THERE WERE LINES FROM THE BEAD TO THE THREAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE POLICE ARRIVED ON THE SCENE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIRE NEEDED TO BE REPLACED. THE TIRE WAS REPLACED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 16,927 AND THE TIRE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #11242086
3,000 miles · Aug 5, 2019
Visibility/wiper
WINDSHIELD WAS CRACKED WHILE DRIVING. THERE WAS NO IMPACT ON THE WINDSHIELD WHEN THIS HAPPENED. THERE WAS A POP AND A CRACK APPEARED AT THE BOTTOM ON THE DRIVER SIDE, THE CRACK HAS EVER SINCE GROWN ACROSS AND NOW REACHED THE PASSENGER SIDE.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Subaru of America, Inc. (Subaru) is recalling certain 2018 Legacy, Outback, and BRZ vehicles. In the affected vehicles, a software issue may cause the audio display system to not initialize, resulting in the camera display remaining blank. If this occurs, the rearview image will not display while backing up the vehicle. As a result, the vehicles fail to comply with requirements of Federal Motor Vehicle Safety (FMVSS) number 111, "Rearview Mirrors."
Consequence & remedy
Consequence: Failure to display the rearview image while backing up increases the risk of crash.
Remedy: Subaru has notified owners, and dealers will reprogram the audio system display software, free of charge. The recall began on February 5, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTZ-85.
Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Legacy and Outback vehicles. Due to a software error, the low fuel warning light may not illuminate at the intended remaining fuel level and the miles-to-empty display may incorrectly indicate a positive number despite the tank being empty.
Consequence & remedy
Consequence: The inaccurate fuel display may cause a driver to unexpectedly run out of fuel and the vehicle to stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will reprogram the combination meter software, free of charge. The recall began February 20, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTW-82.
Additional source detail variants (2)
Electrical System:software
Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Legacy and Outback vehicles. Due to a software error, the low fuel warning light may not illuminate at the intended remaining fuel level and the miles-to-empty display may incorrectly indicate a positive number despite the tank being empty.
Consequence: The inaccurate fuel display may cause a driver to unexpectedly run out of fuel and the vehicle to stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will reprogram the combination meter software, free of charge. The recall began February 20, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTW-82.
Fuel System, Gasoline
Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Legacy and Outback vehicles. Due to a software error, the low fuel warning light may not illuminate at the intended remaining fuel level and the miles-to-empty display may incorrectly indicate a positive number despite the tank being empty.
Consequence: The inaccurate fuel display may cause a driver to unexpectedly run out of fuel and the vehicle to stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will reprogram the combination meter software, free of charge. The recall began February 20, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTW-82.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗