2018 Subaru Outback

The contact owns a 2018 Subaru Outback. The contact stated that while their wife was pulling into a parking space, uphill, when the vehicle suddenly accelerated. The vehicle jumped the curb and crashed into a sign. The vehicle continued accelerating approximately a car length of distance causing it to jump another curb onto grass and eventually come to a stop. The air bags did not deploy. The vehicle had damage to the front end and bumper of the vehicle. The contact had no injuries and medical attention was not needed. A police report was not filed. The vehicle was able to be driven away from the scene. The vehicle was taken to the dealer who had not diagnosed the vehicle and it had not been repaired. The contact stated they found an article regarding the year/make/model experiencing the same failure due to a failure of the low-pressure fuel pump. The manufacturer was not made aware of the failure. The approximate failure mileage was 41,000.

The STARLINK multimedia touchscreen system screen started delaminating July-2022; April-2023 it developed a ghost glitch & changes all settings/info on its own - it doesn’t recognize any true touch on the screen & after multiple hard resets (holding down sound/tuner/cd buttons all at once), it rarely ever actually resets the touchscreen; however, it may pause the glitching for 5-10mins.

My vehicle just dies and leaves me stranded after turning off the car and leaving it overnight. This has happened many times, and I worry everytime I go camping or to some remote place where I may not have cell signal to get a tow truck to jump me. If I don't carry water and food, medicine, at all times, I fear what will happen to me if I am stranded and cannot get help on time. My car is 5 years old, I am on my 3rd battery. In every case, the battery should have been very well charged because it happens after highway driving for several hours. Suburu and the dealers try to deny that anything is wrong; but one of the rescue mechanics told me that the alternator seems to overcharge. Yes , I took the vehicle in for all inspection while it was under warranty. I reported these events to no avail. NO WARNING LIGHTS COME ON. I need to be able to get this fixed. How do I do that?

Driver experienced an unexpected uncommanded sudden acceleration upon application of the braking system in the driveway, which caused a collision with the garage/house. The safety of the driver and other were put at risk. Significant damage to the house/garage occurred. This is a first time occurrence. Owner has not yet had the opportunity to have the vehicle inspected by dealer, independent service center, manufacturer, police or insurance rep due to timing of the accident. No warning lights message were displayed. Driver slowed the vehicle in anticipation of putting the vehicle in park when uncommanded brake release occurred, vehicle accelerated and struck the house. Reason for incident is unknown. Vehicle remains parked pending further inspection.

I was driving at 40 MPH in the left lane approaching the left hand turn lane. Once I tturned into the turn lane my car started to accelerate very hard. I hit the brake and the car kept acelerating, I pushed the gear shift into neutral and with both feet hard on the brake I was able to stop completely without cutting into oncoming traffic. I have been driving over 50 years and never had an incident like this happen. I do not drive carelessly. However, now I am affraid to drive this Subaru Outback and I will not let my wife or family even ride in it.

Vehical infotainment system constantly beeps and changes formats, including randomly dialing phone numbers while driving. turning volume down does not control the distraction and system cannot be turned off. beeping is so load, it can be heard from 20 feet away from the car (outside of vehicle). the distraction is a safety problem for the driver. problem is in effect over 6 monthes and unit cannot be replaced due to product unavailability.

The contact owns a 2018 Subaru Outback. The contact stated that while the vehicle was parked on an uncovered driveway, a crack was observed extending from the bottom of the windshield to midway up the windshield. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 78,400.