NHTSA owner reports · September 18, 2026 snapshot.
Visibility/wiper complaints
233 reportsClear category filter42,500 miles · Jun 23, 2020
Visibility/wiper
WINDSHIELD CRACKED DRIVERS SIDE VERY LOW. IT DOES NOT IMPEDE VISION DRIVING AND I HAVE NOT HAD IT REPLACED. I DON'T KNOW WHEN IT HAPPENED. I WAS DRIVING MY OUTBACK. I STOPPED FOR AN ERRAND AND CAME OUT AND NOTICED THE WINDSHIELD WAS CRACKED. I HAD USED MY DEFROST ON THE TRIP AS THE WINDSHIELD WAS FOGGING. PLEASE NOTE THAT I HAD …
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WINDSHIELD CRACKED DRIVERS SIDE VERY LOW. IT DOES NOT IMPEDE VISION DRIVING AND I HAVE NOT HAD IT REPLACED. I DON'T KNOW WHEN IT HAPPENED. I WAS DRIVING MY OUTBACK. I STOPPED FOR AN ERRAND AND CAME OUT AND NOTICED THE WINDSHIELD WAS CRACKED. I HAD USED MY DEFROST ON THE TRIP AS THE WINDSHIELD WAS FOGGING. PLEASE NOTE THAT I HAD THE SAME THING HAPPEN ON MY 2015 OUTBACK TOO. *TR
NHTSA ODI #11330264
1,500 miles · Jun 20, 2020
Visibility/wiper
I BELIEVE A DEFECT IN THE MATERIAL OR ASSEMBLY CAUSED MY FRONT WINDSHIELD TO CRACK. THIS CRACK WAS INITIALLY NOTED AS I PREPARED TO DRIVE MY CAR OUT OF MY GARAGE AND ON TO WORK, WITH A NEARLY IMPERCEPTIBLE CRACK IN THE VERY LOWER LEFT CORNER. THE WINDSHIELD CRACKED WITHIN MONTHS OF PURCHASE. THE CRACK STARTED IN THE LOWER…
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I BELIEVE A DEFECT IN THE MATERIAL OR ASSEMBLY CAUSED MY FRONT WINDSHIELD TO CRACK. THIS CRACK WAS INITIALLY NOTED AS I PREPARED TO DRIVE MY CAR OUT OF MY GARAGE AND ON TO WORK, WITH A NEARLY IMPERCEPTIBLE CRACK IN THE VERY LOWER LEFT CORNER. THE WINDSHIELD CRACKED WITHIN MONTHS OF PURCHASE. THE CRACK STARTED IN THE LOWER LEFT CORNER OF THE WINDSHIELD, UP AGAINST THE VERY BOTTOM OF THE A PILLAR. THERE WAS NO PITTING ANYWHERE NEAR THE CRACK. IT APPEARED TO BE CAUSED BY THE METAL FRAME FOR THE WINDSHIELD. THE LOCAL SUBARU DEALER REFUSED TO EVEN LOOK AT IT. I PAID THE TOTAL COST FOR REPAIR, $867.06, OUT-OF-POCKET. *TR
NHTSA ODI #11329829
10,000 miles · Jun 20, 2020
Visibility/wiper
THE WINDSHIELD CRACKED AFTER STARTING DEFROSTER WHILE STILL PARKED IN THE UNHEATED GARAGE. THE VEHICLE WAS NOT IN MOTION AND THERE WAS NO CRACK PRIOR TO STARTING THE DEFROSTER. *TR
NHTSA ODI #11329812
10,000 miles · Jun 6, 2020
Electrical SystemStructureVisibility/wiper
1. DEFECT IN WINDSHIELDS OR FRAMING AREA. I'VE HAD 4 WINDSHIELD CRACK IN THE BOTTOM RIGHT AND HAVE REPLACED 3 SO FAR SINCE I BOUGHT IT. ADDING MY NAME AND CAR TO THE COMPLAINTS SAYING THE WINDSHIELDS IN THEIR SUBARU VEHICLES ARE DEFECTIVE AND ARE SPONTANEOUSLY CRACKING, AND BREAKING, SOMETIMES 'WITHIN WEEKS OR A FEW MONTHS OF P…
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1. DEFECT IN WINDSHIELDS OR FRAMING AREA. I'VE HAD 4 WINDSHIELD CRACK IN THE BOTTOM RIGHT AND HAVE REPLACED 3 SO FAR SINCE I BOUGHT IT. ADDING MY NAME AND CAR TO THE COMPLAINTS SAYING THE WINDSHIELDS IN THEIR SUBARU VEHICLES ARE DEFECTIVE AND ARE SPONTANEOUSLY CRACKING, AND BREAKING, SOMETIMES 'WITHIN WEEKS OR A FEW MONTHS OF PURCHASE.' I USUALLY NOTICE UPON RETURNING TO MY CAR IN THE MORNING TO LEAVE FOR WORK OR RETURNING FROM BEING AWAY FROM IT ALL DAY. MY CAR INSURANCE HAS COVERED ALL BUT $100 OF THE BILLS OVER THE SPAN OF 2 YEARS, LUCKILY. BUT MY TIME IS VALUABLE. 2. RADIO/MULTIMEDIA SCREEN SOMETIMES DOESN'T COME ON WHEN I START THE CAR AND WON'T WORK UNTIL I TURN THE CAR OFF AND BACK ON LATER. 3. CHINCY MATERIAL, SEEMS TO DENT VEEEERY EASILY, DOES NOT LIVE UP TO HIGH STANDARDS AND DURABILITY THEY RAVE ABOUT. I'M NOT SURE WHAT ALL HAS DINGED MY CAR BUT IT IS WAY MORE FREQUENT THAN ANY OTHER CAR I'VE OWNED. I USUALLY NOTICE WALKING UP TO IT FROM BEING PARKED. COULD BE FROM DRIVING DOWN ROAD THOUGH. 4. BATTERY LIFE IS SHORT. CAR WAS NOT RUN FOR 5 DAYS AND BATTERY WAS DEAD. CLAIMS TO BE AN OUTDOORSY CAR SO WHY WOULD IT BE SET UP TO KILL THE BATTERY SO QUICKLY? MY DEALERSHIP UPDATED THE SOFTWARE AND GAVE ME A BIGGER BATTERY TO HELP "FIX" THAT ISSUE. *TR
NHTSA ODI #11327574
27,053 miles · Jun 3, 2020
VisibilityVisibility/wiper
MY SUBARU OUTBACK 2018 WINDSHIELD CRACKED AGAIN AFTER JUST A FEW WEEKS INTO GETTING IT PREVIOUSLY REPLACED. THE SAME THING HAPPEN AS THE PREVIOUS TIME, A VERY SMALL ROCK CAUSED A HUGE CRACK TO THE WINDSHIELD GOING AT MODERATELY SLOW SPEED ENTERING THE FREE WAY. SUBARU REPLACED THE FIRST ONE FREE OF CHARGE BECAUSE THEY KNEW AN …
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MY SUBARU OUTBACK 2018 WINDSHIELD CRACKED AGAIN AFTER JUST A FEW WEEKS INTO GETTING IT PREVIOUSLY REPLACED. THE SAME THING HAPPEN AS THE PREVIOUS TIME, A VERY SMALL ROCK CAUSED A HUGE CRACK TO THE WINDSHIELD GOING AT MODERATELY SLOW SPEED ENTERING THE FREE WAY. SUBARU REPLACED THE FIRST ONE FREE OF CHARGE BECAUSE THEY KNEW AN ONGOING CLASS ACTION LAWSUIT WAS IN PLACE, BUT STATES THAT ANY FURTHER ISSUES WILL BE OUT OF MY POCKET. THE WINDSHIELDS THAT ARE BEING PROVIDED AS REPLACEMENTS ALL HAVE THE SAME ISSUES OF CRACKING VERY EASILY. *TR
NHTSA ODI #11327104
30,750 miles · May 31, 2020
Visibility/wiper
THE CAR WAS PARKED IN AN END SPACE PARKING. WHEN I RETURNED THE WINDSHIELD WAS CRACKED ON THE PASSENGER SIDE. NO MARKS, DINGS OR DENTS ARE NEAR OR AROUND THE CRACKED WINDSHIELD.
NHTSA ODI #11326691
17,222 miles · May 24, 2020
Visibility/wiper
OVER THE LAST 6 MONTHS I HAVE GOTTEN 6 ROCK CHIPS THAT HAVE COME FROM DRIVING ON GROUND ROADS AT SPEED OF NO MORE THAN 40 MPH SOME WERE FROM BUGS OR DIRT CLODS. ONE CHIP HAS RESULTED IN A BREAK GOING UP THE MIDDLE OF THE WINDOW AND WILL SOON BE IN THE EYESIGHT SYSTEM. THE CRACK HAPPENED WHILE SITTING IN A SHELTERED PARKING LOT D…
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OVER THE LAST 6 MONTHS I HAVE GOTTEN 6 ROCK CHIPS THAT HAVE COME FROM DRIVING ON GROUND ROADS AT SPEED OF NO MORE THAN 40 MPH SOME WERE FROM BUGS OR DIRT CLODS. ONE CHIP HAS RESULTED IN A BREAK GOING UP THE MIDDLE OF THE WINDOW AND WILL SOON BE IN THE EYESIGHT SYSTEM. THE CRACK HAPPENED WHILE SITTING IN A SHELTERED PARKING LOT DURING A WARM 75 DEGREE DAY. *TR
NHTSA ODI #11325701
12,000 miles · May 18, 2020
Visibility/wiper
CAR WAS SITTING IN DRIVEWAY FOR ONE WEEK. DROVE MY CAR,CITY STREET, TURNED ON AIR CONDITIONER, WINDSHIELD STARTED CRACKING OUT OF NOWHERE, FROM MIDDLE OF PASSENGER SIDE, THE CRACK TURNED UP HALFWAY AND STOPPED HALFWAY THROUGH WINDSHIELD. NOTHING HIT THE WINDOW. TOOK IT TO THE DEALERSHIP AND THEY SAID THERE WAS A POINT OF IMPACT.…
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CAR WAS SITTING IN DRIVEWAY FOR ONE WEEK. DROVE MY CAR,CITY STREET, TURNED ON AIR CONDITIONER, WINDSHIELD STARTED CRACKING OUT OF NOWHERE, FROM MIDDLE OF PASSENGER SIDE, THE CRACK TURNED UP HALFWAY AND STOPPED HALFWAY THROUGH WINDSHIELD. NOTHING HIT THE WINDOW. TOOK IT TO THE DEALERSHIP AND THEY SAID THERE WAS A POINT OF IMPACT. THE DEALER TOOK A PUSHPIN AND PUSHED IT INTO THE WINDSHIELD TO SHOW ME. I ARGUED THAT SEVERAL PEOPLE HAVE HAD THIS SAME PROBLEM WITH THIS MODEL AND DEALER SAID THAT IT IS NOT COVERED UNDER MY WARRANTY. I ARGUED THAT NOTHING HIT MY WINDSHIELD AND THEY SAID THAT SOMETHING DID. *TR
NHTSA ODI #11324994
9,000 miles · May 1, 2020
Visibility/wiper
WINDSHIELD CRACKS EXCEPTIONALLY EASILY AND SEEMINGLY WITHOUT ANY CAUSE.
NHTSA ODI #11322967
26,660 miles · Apr 29, 2020
Visibility/wiper
SUBARU OUTBACK 2018, WAS PARKED IN A GARAGE, RARELY DRIVEN FOR LAST TWO MONTHS. CAME TO THE GARAGE IN THE MORNING AND FOUND A LONG SINGLE-LINE CURVY CRACK STARTING AT THE DRIVE EDGE OF THE WINDSHIELD AND GOING HORIZONTALLY FOR ABOUT HALF OF THE WINDSHIELD.
NHTSA ODI #11322748
Official recalls
3Jul 29, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Dec 31, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2018 Legacy, Outback, and BRZ vehicles. In the affected vehicles, a software issue may cause the audio display system to not initialize, resulting in the camera display remaining blank. If this occurs, the rearview image will not display while backing up the vehicle. As a result, the vehicles fail to comply with requirements of Federal Motor Vehicle Safety (FMVSS) number 111, "Rearview Mirrors."
Consequence & remedy
Consequence: Failure to display the rearview image while backing up increases the risk of crash.
Remedy: Subaru has notified owners, and dealers will reprogram the audio system display software, free of charge. The recall began on February 5, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTZ-85.
Nov 1, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Legacy and Outback vehicles. Due to a software error, the low fuel warning light may not illuminate at the intended remaining fuel level and the miles-to-empty display may incorrectly indicate a positive number despite the tank being empty.
Consequence & remedy
Consequence: The inaccurate fuel display may cause a driver to unexpectedly run out of fuel and the vehicle to stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will reprogram the combination meter software, free of charge. The recall began February 20, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTW-82.
Additional source detail variants (2)
Electrical System:software
Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Legacy and Outback vehicles. Due to a software error, the low fuel warning light may not illuminate at the intended remaining fuel level and the miles-to-empty display may incorrectly indicate a positive number despite the tank being empty.
Consequence: The inaccurate fuel display may cause a driver to unexpectedly run out of fuel and the vehicle to stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will reprogram the combination meter software, free of charge. The recall began February 20, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTW-82.
Fuel System, Gasoline
Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Legacy and Outback vehicles. Due to a software error, the low fuel warning light may not illuminate at the intended remaining fuel level and the miles-to-empty display may incorrectly indicate a positive number despite the tank being empty.
Consequence: The inaccurate fuel display may cause a driver to unexpectedly run out of fuel and the vehicle to stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will reprogram the combination meter software, free of charge. The recall began February 20, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTW-82.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗