2018 Subaru Outback

ON START UP OF VEHICLE THE RADIO AUTOMATICALLY COMES ON AT A LOUD VOLUME AND CANNOT BE ADJUSTED OR TURNED OFF FOR A COUPLE OF MINUTES. THIS IS VERY DANGEROUS WHEN TRYING TO BACKUP OR MOVE OUT OF A PARKING SITUATION. I HAVE BEEN INFORMED BY SUBARU MECHANICS THAT THERE IS NO WAY TO KEEP THE RADIO FROM AUTOMATICALLY COMING ON WHEN I START THE CAR. OTHER OWNERS HAVE ALSO COMPLAINED ABOUT THIS FEATURE. THIS HAS BEEN A PROBLEM SINCE I PURCHASED THE CAR 7/4/18

BLUETOOTH WILL RANDOMLY DISCONNECT. SOMETIMES IT LASTS A FEW MINUTES, SOMETIMES A COUPLE HOURS. UNABLE TO RE-CONNECT ONCE IT DOES, SO WE HAVE TO MESS WITH SETTINGS WHILE DRIVING TO SWITCH TO AUX CABLE, RADIO, ETC OR PULL OVER AND RESTART THE CAR COMPLETELY. WE HAVE VERIFIED THE ISSUE WITH 6 DIFFERENT DEVICES. NONE OF THE DEVICES DEMONSTRATE THE SAME ISSUE WITH ANY OTHER BLUETOOTH DEVICES (WE USE A SPEAKER FOR HOURS ON END IN THE HOUSE WITH NO ISSUES). COMBINE THAT WITH THE INFOTAINMENT SCREEN BEING INCREDIBLY SLOW, THIS IS A FRUSTRATING ISSUE.

WTZ85 - SUBARU OF AMERICA, INC. (SUBARU) IS RECALLING 2018 MODEL YEAR LEGACY, OUTBACK, AND BRZ VEHICLES EQUIPPED WITH A CERTAIN COMBINATION OF HEAD UNIT HARDWARE AND SOFTWARE, DUE TO THE POSSIBILITY OF NONCOMPLIANCE WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD TYPE: RECALL | SERVICE CAMPAIGN: WTZ85 | NHTSA CAMPAIGN: 18V-000000 OPEN RECALL DATE: JANUARY 02, 2019 DESCRIPTION 18 LEG/OUT/BRZ V3 HEAD UNIT REPROGRAM SAFETY RISK DUE TO A SOFTWARE ISSUE, THE HEAD UNIT MEMORY RETRIEVAL AND ASSEMBLY TIME MAY EXCEED THE DESIGNED TIME TO BEGIN THE BOOT-UP CYCLE. IF THIS OCCURS, THE HEAD UNIT DISPLAY WILL NOT BOOT, CAUSING THE SCREEN TO REMAIN BLANK. IN THIS CONDITION, WHILE BACKING THE VEHICLE, THE REARVIEW IMAGE MAY NOT BE DISPLAYED. THE FAILURE TO DISPLAY THE REARVIEW IMAGE CREATES A NON-COMPLIANCE WITH THE REQUIREMENTS OF FMVSS 111 ' 'REAR VISIBILITY,' INCREASING THE RISK OF A CRASH. THERE ARE 1000'S OF THESE ON BACKORDER CAUSING US TO DRIVE AROUND IN UNSAFE VEHICLES BECAUSE THEY DO NOT KNOW WHEN REPLACMENT UNITS WILL BE AVAILABLE AND THEY ARE NOT PROVIDING A LOANER CAR IN THE MEANTIME. THIS IS UNACCEPTABLE FOR A COMPANY THAT PRIDES THEMSELVES ON THEIR SAFETY!!!!!

ENTIRE CENTER RADIO CLUSTER HAS FAILED. CAR WAS PARKED IN A GARAGE AND GOT INTO THE CAR AND STARTED CAR AND ENTIRE UNIT WAS BLACK. THIS IMPACTS RADIO, HANDS FREE CELLULAR PHONE USE, NAVIGATION, BACK UP CAMERA AND WARNING SYSTEM, VEHICLE NOTIFICATIONS, STAR LINK PROGRAM. THIS MAY SOUND JUST LIKE A MINOR THING BUT THIS HAS SIGNIFICANT SAFE OPERATION IMPACTS IN REGARDS TO TRAFFIC AND DRIVING, CELL PHONE USE AND NAVIGATION OF THE VEHICLE.