2018 Subaru Outback

WINDSHIELD SEVERELY STRESS CRACKED AND HAD TO BE REPLACED WITHIN 10 MONTHS OF OWNERSHIP. THIS WAS NOT COVERED BY DEALER WARRANTY AND I HAD TO PAY TO HAVE REPLACED. WINDSHIELD CONTRACTOR TOLD ME THAT SUBARU IS USING THINNER GLASS NOW THAT STRESSES VERY EASILY. HE HAD JUST REPLACED THE SAME THE DAY BEFORE MINE. I'VE NEVER HAD TO REPLACE A WINDSHIELD FROM STRESS BEFORE. I DON'T KNOW IF THIS HAPPENED WHILE IN MOTION OR STATIONARY, BUT I DID NOTICE A SMALL CRACK AND THEN IT WENT SIDEWAYS ACROSS FROM DRIVER TO PASSENGER SIDE OF WINDOW.

WHILE PARKED IN THE SUN AND WITH A SUNSHADE INSTALLED INSIDE, WE RETURNED TO OUR CAR AND REMOVED THE SUNSHIELD AND NOTICED A NEW WINDSHIELD CRACK IN THE WINDSHIELD. SITTING STILL. THIS CAR HAS THE EYESIGHT SYSTEM AND WAS TOLD THE WINDSHIELD IS VERY EXPENSIVE AND INSURANCE AND SUBARU SAY NOT COVERED. CAR HAS JUST TURNED 12,000 MILES AND IS ALWAYS GARAGED AT HOME. SUBARU HAS DEFECTIVE WINDSHIELDS AND MY DEALERSHIP SAYS SO.

THE STEERING WITH LANE DEPARTURE WARNING WILL SOMETIMES JERK THE CAR FROM SIDE TO SIDE, AS IF SELF CORRECTING, EVEN THOUGH THE CAR IS WELL WITHIN THE LANE. AT TIMES THE CAR ALSO FEELS LIKE IT IS HYDROPLANING ON DRY GROUND WITH LITTLE STEERING FEEDBACK. PURCHASED USED WITH A CARFAX REPORT INDICATING NO PROBLEMS. IT IS A VERY SCARY FEELING ON DRY SURFACES TO GET NO STEERING FEEDBACK OR HAVE THE CAR SELF CORRECT THE EVEN WHILE IN THE MIDDLE OF THE LANE. AT 20,000 MILES HAD AN ALIGNMENT PERFORMED, DID NOT CORRECT THE PROBLEM. ONLINE THERE ARE NUMEROUS REPORTS FOR THIS OCCURRENCE WITH NO VIABLE SOLUTIONS. OUR FAMILY ALWAYS WANTED A SUBARU FOR SAFETY, BUT THIS FEELS VERY DANGEROUS. WHEN THE LANE DEPARTURE SELF CORRECTS THERE IS LITTLE STEERING FEEDBACK AND THE VEHICLE SEEMS TO BE GUIDING ITSELF AND STEERING DURING THESE TIMES SEEMS VERY LOOSE.

WINDSHIELD CRACKS. I HAVE HAD THE CAR SINCE MARCH 2018 AND THE WINDSHIELD HAS CRACKED THREE TIMES. THE FIRST TWO WERE THE RESULT OF ROCKS HITTING THE WINDSHIELD - THE THIRD WAS JUST A SMALL CRACK ON THE PASSENGER SIDE RIGHT ABOVE THE WINDSHIELD. .I HAVE BEEN DRIVING FOR 45 YEARS AND HAVE NEVER HAD A WINDSHIELD CRACK - THIS WINDHIELD CRACKS CONSTANTLY. - THE PRODUCT SHOULD BE RECALLED

NAVIGATION SYSTEM SUCKS!!!!!!!!! THIS IS VERY FRUSTRATING AND CAUSES ROAD RAGE !!!!! WHILE DRIVING THE SYSTEM USUALLY WILL NOT ACCEPT VOICE COMMANDS. SYSTEM SAYS "I'M SORRY I DIDN'T UNDERSTAND. LET'S TRY AGAIN." I TRY AGAIN; SAME RESPONSE. I AM USING THE SYSTEM RECOMMENDED COMMANDS SUCH AS "FIND NEAREST" OR "NAVIGATE TO : " ALSO WHEN TRYING TO ENTER A STREET NUMBER,STREET ,CITY, STATE; I GET THE SAME "I'M SORRY I DIDN'T UNDERSTAND. LET'S TRY AGAIN." WHEN I TRY AGAIN SYSTEM REPEATS "I'M SORRY I DIDN'T UNDERSTAND. LET'S TRY AGAIN." OR INTERRUPTS ME BEFORE I CAN TRY AGAIN. MY WIFE HAS THE SAME PROBLEM WITH THE SYSTEM. A LOT OF TIMES WHEN I SET A DESTINATION WITH THE KEYBOARD (NOT AVAILABLE WHEN MOVING); THE DIRECTIONS ARE WRONG WHEN YOU ARE NEAR THE DESTINATION, SUCH AS THE TURN DIRECTION OR LOCATION BEING TO THE RIGHT OR LEFT.THIS IS VERY FRUSTRATING AND CAUSES ROAD RAGE !!!!! DEALER SAYS THE SYSTEM IS WORKING AS DESIGNED AND IS DIFFICULT TO USE. NO [XXX]! WE CONTACTED SUBARU. NO RESPONSE. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

ON FEBRUARY 22, 2019, THE PLASTIC COVER ON THE DASH BELOW THE STEERING WHEEL ON THE DRIVER'S SIDE CAME LOOSE WHILE I WAS DRIVING. IT WAS HANGING DOWN ATTACHED BY WIRES AND DANGLED OVER THE ACCELERATOR AND BRAKE PEDALS, INTERFERING WITH THEIR SAFE OPERATION. I WAS ON A HIGHWAY ABOUT A MILE FROM MY HOME WHEN THIS HAPPENED. I CAREFULLY DROVE HOME. SUBARU ROADSIDE ASSISTANCE FIXED THE PROBLEM. THE DEALER CONFIRMED THE NEXT DAY THAT THE PANEL HAD BEEN PROPERLY REATTACHED.