2018 Subaru Outback

THE TOUCH SCREEN ON MY RADIO/HEAD UNIT INTERMITTENTLY FREEZES. WAS TOLD BY DEALERSHIP SERVICE IT IS LIKELY DUE TO BLUETOOTH, AND TETHERING INTERFERENCE BECAUSE THEY BOTH TRY TO CONNECT. DEALER RESET THE RADIO, AND I HAVE NOT CONNECTED THE BLUETOOTH AT ALL AFTER THE RESET. YET AGAIN SAME PROBLEM. THIS HAS BEEN REPLACED ONCE DUE TO THE RECALL AND CLASS ACTION LAWSUIT. IT STILL HAS ISSUES. THERE ISN'T ANY REAL TIME FRAME WHEN IT DOES THIS JUST RANDOMLY TURNS NON-RESPONSIVE ON THE MAIN TOUCH SCREEN. THERE HAVE BEEN MULTIPLE TIME THIS HAS OCCURRED, AND HAVE BEEN TO THE DEALER 2 OR 3 TIMES NOW.

WHEN I PARK MY CAR IN THE GARAGE ON THURSDAY JULY 2ND AND CLOSE THE GARAGE WITH NO PROBLEM. ON JULY 4TH MY WIFE OPEN THE GARAGE AND GOT A CHAIR FROM HER CAR ACURA RDX AND WATCH THE FIREWORKS ON THE DRIVE WAY. LATER ON PUT THE CHAIR BACK IN HER ACURA AND CLOSE THE GARAGE. SUNDAY AFTERNOON I HAD TO GO TO THE GARAGE AND GET TOOLS TO FIX THE BATHROOM SINK AND SAW THE SUBARU OUTBACK HATCHBACK OPEN. I THEN FOUND THE SUBRARU OUTBACK BATTERY DEAD AND THE HATCHBACK ALL SCRATCHES. MY WIFE ONLY HAS HER ACURA CAR FOB, THE OTHER SUBRARU HANGING ON A CLOSET DOOR. MY SUBRARU KEY FOB IS IN MY WORK COMPUTER BRIEFCASE. DEFINITELY NOBODY TOUCH THE SUBRARU FOBS. HOWEVER, I ONLY DRIVE THE SUBRARU OUTBACK TO WORK ( VANPOOL MEETING LOCATION) ABOUT 4 MILES FROM MY HOUSE AND USUALLY ABOUT 5 MINUTES ONE WAY. THE CAR UNABLE TO STARTUP AFTER THE INCIDENT.

MY 2018 SUBARU OUTBACK HAS BEEN HAVING ISSUES WITH THE BATTERY AND THE CAR NOT STARTING. IT SEEMED TO HAVE STEMMED FROM THE LIFTGATE WORKING IMPROPERLY AND DRAINING THE BATTERY. IT HAPPENED ABOUT A YEAR AGO, BUT SELF-RESOLVED AFTER RESETTING LIFTGATE AND JUMP STARTING CAR. RECENTLY, ABOUT TWO WEEKS AGO, IT STARTED HAVING ISSUES WITH THE LIFTGATE AND BATTERY AGAIN AND WAS LEFT STUCK AT A SHOPPING CENTER PARKING LOT UNTIL I WAS ABLE TO GET ROADSIDE ASSISTANCE WITH A JUMPSTART. I BROUGHT IT TO SUBARU IN FAIRFIELD, CA, WHERE THEY DIAGNOSED IT AS A LIFTGATE ISSUE THAT WAS DRAINING THE BATTERY. THEY RESET THE LIFTGATE AND THEN CHARGED THE BATTERY AND SENT ME ON MY WAY. TODAY 6/6/2020, MY CAR HAD DIFFICULTY STARTING AGAIN, TOOK A FEW TRIES TO START, THOUGH THERE WERE NO ISSUES WITH THE LIFTGATE. I BROUGHT IT TO SUBARU FAIRFIELD, CA AGAIN, WHERE THEY SAID THERE WAS A BATTERY FAILURE, I WAS OUT OF WARRANTY FOR A REPLACEMENT, AND WOULD BE CHARGED FOR A NEW BATTERY EVEN THOUGH THEY SAID THAT THEY KNOW THAT THERE IS AN ISSUE WITH A NUMBER OF RECENT SUBARU OWNERS WITH BATTERY ISSUES. DOING RESEARCH ONLINE, IT SEEMS LIKE IT IS A VERY COMMON ISSUE, LEAVING OWNERS STRANDED RANDOMLY AND NEEDING A JUMP START, AND THAT BATTERY REPLACEMENTS ARE NOT FIXING THE PROBLEM, AS THE ELECTRICAL DRAINING ISSUE IS STILL THERE.

CAR WOULD NOT START, CLICKING NOISES CAME FROM THE FUSE PANEL LOCATED INSIDE VEHICLE TO THE LEFT OF THE STEERING WHEEL WHICH WE NEVER HAD HEARD BEFORE, NO PRIOR INDICATION OF LOW VOLTAGE OR BATTERY DISCHARGE. EVENTUALLY RED BATTERY ICON DISPLAYED BRIEFLY ON INSTRUMENT PANEL. UNABLE TO START, HAD TO GET A TOW, JUMP UNSUCCESSFUL.FORTUNATELY CAR WASPARKED AT HOME IN THE GARAGE. LIGHTS WERE NOT LEFT ON NOR WERE DOORS OR LIFTGATE AJAR.

PARASITIC BATTERY DRAIN - PREMATURE BATTERY FAILURE RENDERING VEHICLE INOPERABLE. VEHICLE CAN NOT SIT OR IDLE FOR LESS THAN DAY WITHOUT BATTERY FULLY DISCHARGING, REQUIRING JUMP START OR ROADSIDE ASSIST. BATTERY HAS BEEN REPLACED TWICE IN LESS THAN 3 YEARS AND LESS THAN 10K MILES ON 2018 VEHICLE PURCHASED NEW (THROUGH DEALER-- UNDER WARRANTY) . BATTERY REPLACEMENT HAS NOT CURED DEFECT, AND VEHICLE CONTINUES TO FAIL. VEHICLE HAS NOT BEEN IN ACCIDENT, AND IS USED CUSTOMARILY. *TR