NHTSA owner reports · September 18, 2026 snapshot.
Visibility/wiper complaints
205 reportsClear category filter36,547 miles · Jan 14, 2020
Visibility/wiper
WITHIN THE FIRST 100 MILES OF OWNING OUR BRAND NEW 2017 SUBARU OUTBACK A SMALL ROCK HIT THE WINDSHIELD GOING UNDER 10MPH AND A CRACK PROPAGATED ACROSS THE ENTIRE WINDSHIELD. WHEN WE TOOK THE CAR INTO SUBARU THEY REJECTED FIXING THE ISSUE BECAUSE THEY SAID A ROCK HIT THE WINDSHIELD. RECENTLY WE TURNED ON OUR FRONT WINDOW DEFROS…
Read full complaint
WITHIN THE FIRST 100 MILES OF OWNING OUR BRAND NEW 2017 SUBARU OUTBACK A SMALL ROCK HIT THE WINDSHIELD GOING UNDER 10MPH AND A CRACK PROPAGATED ACROSS THE ENTIRE WINDSHIELD. WHEN WE TOOK THE CAR INTO SUBARU THEY REJECTED FIXING THE ISSUE BECAUSE THEY SAID A ROCK HIT THE WINDSHIELD. RECENTLY WE TURNED ON OUR FRONT WINDOW DEFROSTER AND THE WINDSHIELD CRACKED AGAIN AND PROPAGATED ACROSS THE ENTIRE WINDSHIELD AGAIN. WE REQUESTED SUBARU FIX THE ISSUE AGAIN BECAUSE IT WAS A NON IMPACT FAILURE OF THE WINDSHIELD AND THEY REJECTED TO FIX THE WINDSHIELD BECAUSE THEY SAID OTHER SECTIONS HAD ROCK CHIPS (THE SECTION WHERE THE CRACK OCCURRED DID NOT HAVE A ROCK CHIP). THIS IS A SIGNIFICANT SAFETY ISSUE THAT THE WINDSHIELD WILL BREAK WITH LITTLE TO NO EXTERNAL FORCE BEING APPLIED TO IT WHICH WILL CAUSE THE WINDSHIELD TO FAIL AND SUBARU WILL NOT RESOLVE THE ISSUE.
NHTSA ODI #11299260
Mileage unknown · Jan 7, 2020
Visibility/wiper
WINDSHIELD HAD A CRACK FOR NO REASON. CAR WAS STATIONARY AND IN THE COVERED GARAGE. WE NOTICED THE CRACK ORIGINATE FROM THE BOTTOM CENTER OF THE GLASS AND WAS SPREADING UPWARDS TOWARDS THE MIDDLE. WE HAD TO GET THE ENTIRE THING REPLACED.
NHTSA ODI #11297544
22,350 miles · Jan 6, 2020
Visibility/wiper
WHEN LEAVING MY GARAGE ON 1/2/2020, A 9" VERTICAL CRACK WAS FIRST NOTICED IN THE TOP MIDDLE PORTION OF THE WINDSHIELD, JUST BELOW THE RIGHT EYESIGHT CAMERA OF MY 2017 OUTBACK. TWO DAYS LATER, WHEN ENTERING MY PARKED VEHICLE, I NOTICED A 10" HORIZONTAL CRACK TO THE LEFT (TOWARDS THE DRIVER'S SIDE) AND AN 4" HORIZONTAL CRACK HAD …
Read full complaint
WHEN LEAVING MY GARAGE ON 1/2/2020, A 9" VERTICAL CRACK WAS FIRST NOTICED IN THE TOP MIDDLE PORTION OF THE WINDSHIELD, JUST BELOW THE RIGHT EYESIGHT CAMERA OF MY 2017 OUTBACK. TWO DAYS LATER, WHEN ENTERING MY PARKED VEHICLE, I NOTICED A 10" HORIZONTAL CRACK TO THE LEFT (TOWARDS THE DRIVER'S SIDE) AND AN 4" HORIZONTAL CRACK HAD DEVELOPED TO THE RIGHT FROM THE BOTTOM END OF THE VERTICAL CRACK. THE WINDSHIELD DOES NOT APPEAR TO HAVE ANY DEEP CHIPS THAT WOULD HAVE INITIATED THE CRACKS. THE CRACKS ARE PROPAGATING INTO THE DRIVER'S VIEW WHICH IS A SAFETY ISSUE.
NHTSA ODI #11297463
40,000 miles · Jan 3, 2020
Visibility/wiper
WHILE DRIVING ON THE HIGHWAY MY HUSBAND TURNED THE DEFROST ON AND WE HEARD A 'POP' SOUND. THEN MY HUSBAND SAID YOUR WINDSHIELD IS CRACKING AND NOTHING HIT THE WINDSHIELD. THE CRACK STARTED IN THE BOTTOM CENTER OF THE WINDSHIELD IN THE BLACK PART OF THE WINDSHIELD AND THE CRACK CURVES UP AND TOWARDS THE PASSENGER SIDE OF THE WIND…
Read full complaint
WHILE DRIVING ON THE HIGHWAY MY HUSBAND TURNED THE DEFROST ON AND WE HEARD A 'POP' SOUND. THEN MY HUSBAND SAID YOUR WINDSHIELD IS CRACKING AND NOTHING HIT THE WINDSHIELD. THE CRACK STARTED IN THE BOTTOM CENTER OF THE WINDSHIELD IN THE BLACK PART OF THE WINDSHIELD AND THE CRACK CURVES UP AND TOWARDS THE PASSENGER SIDE OF THE WINDSHIELD.
NHTSA ODI #11296903
36,500 miles · Dec 27, 2019
Visibility/wiper
2017 OUTBACK SECOND TIME WINDSHIELD HAS CRACKED. FIRST TIME (11/2018)SOMETHING VERY TINY HIT THE BOTTOM OF THE WINDSHIELD AND IT CRACKED. THE CAR WAS ON AN INTERSTATE. THE EMPHASIS IS ON TINY, NO WAY IT SHOULD HAVE CRACKED. THIS TIME, 12/25/2019, I WAS IN THE PASSENGER SEAT, ON AN INTERSTATE, LOOKING STRAIGHT AHEAD AND ALL OF A…
Read full complaint
2017 OUTBACK SECOND TIME WINDSHIELD HAS CRACKED. FIRST TIME (11/2018)SOMETHING VERY TINY HIT THE BOTTOM OF THE WINDSHIELD AND IT CRACKED. THE CAR WAS ON AN INTERSTATE. THE EMPHASIS IS ON TINY, NO WAY IT SHOULD HAVE CRACKED. THIS TIME, 12/25/2019, I WAS IN THE PASSENGER SEAT, ON AN INTERSTATE, LOOKING STRAIGHT AHEAD AND ALL OF A SUDDEN A CRACK APPEARED ON THE TOP OF THE WINDSHIELD. I EXCLAIMED TO MY HUSBAND "THE WINDSHIELD JUST CRACKED!". NOTHING HIT IT, IT JUST CRACKED AND IT CONTINUES TO GROW. THIS WAS AND CONTINUES TO BE A KNOWN PROBLEM BASED ON READING I HAVE DONE. I HOPED THE FIRST TIME AROUND SUBARU HAD CORRECTED THE PROBLEM WITH THE WINDSHIELD, I HAD A CORRECTED WINDSHIELD AND NO LONGER HAD TO WORRY. WHY ISN'T THIS OBVIOUS PROBLEM BEING ADDRESSED? MY INSURANCE RATE WENT UP AS A RESULT OF THE FIRST "INCIDENT". AND, WITH THE FIRST ONE IT TOOK AROUND 30 DAYS TO GET IT RESOLVED PRIMARILY BECAUSE OF A DIFFICULTY LOCATING A SUBARU REPLACEMENT WINDSHIELD.
NHTSA ODI #11291482
25,000 miles · Dec 23, 2019
Visibility/wiper
SPONTANEOUS CRACKS IN WINDSHIELD WITHOUT ANY VISIBLE EVIDENCE OF A CHIP OR EXPERIENCING ANY "HITS" TO THE WINDSHIELD WHILE DRIVING - GO OUT TO MY GARAGE PARKED SUBARU OUTBACK (TOURING) AND NOTICE A LINEAR CRACK ACROSS WINDSHIELD ON THREE (3) SEPARATE INCIDENCES WITHIN 369 DAYS - FEB 2018, MAY 2018 & FEB 2019
NHTSA ODI #11290940
18,484 miles · Dec 23, 2019
Visibility/wiper
SPONTANEOUS CRACKS IN WINDSHIELD WITHOUT ANY VISIBLE EVIDENCE OF A CHIP OR EXPERIENCING ANY "HITS" TO THE WINDSHIELD WHILE DRIVING - GO OUT TO START MY GARAGE PARKED SUBARU OUTBACK (TOURING) AND NOTICE A LINEAR CRACK ACROSS WINDSHIELD ON THREE (3) SEPARATE INCIDENCES WITHIN 369 DAYS FEB 2018, MAY 2018, & FEB 2019.
NHTSA ODI #11290936
25,000 miles · Dec 23, 2019
Visibility/wiper
WE NOTICED A CHIP IN THE WINDSHIELD WHEN WE DOING A CAR CLEANING AND REPORTED IT TO OUR CAR INSURANCE COMPANY; OTHERWISE, WE WEREN'T AWARE OF IT HAPPENING, IT STILL EXISTS AND I NEED TO GET THE CAR INSPECTED IN JANUARY, AND I DON'T KNOW IF IT WILL PASS.
NHTSA ODI #11290935
14,766 miles · Dec 23, 2019
Visibility/wiper
SPONTANEOUS CRACKS IN WINDSHIELD WITHOUT ANY VISIBLE EVIDENCE OF A CHIP OR EXPERIENCING ANY "HITS" TO THE WINDSHIELD WHILE DRIVING - GO OUT TO START MY GARAGE PARKED SUBARU OUTBACK (TOURING) AND NOTICE A LINEAR CRACK ACROSS WINDSHIELD ON THREE (3) SEPARATE INCIDENCES WITHIN 369 DAYS FEB 2018, MAY 2018, & FEB 2019.
NHTSA ODI #11290934
30,000 miles · Dec 22, 2019
Visibility/wiper
MY WINDSHIELD HAS CRACKED MULTIPLE TIMES. I HAD TO REPLACE IT OUT OF POCKET WHEN I BELIEVE THE WINDSHIELD WAS DEFECTIVE.
NHTSA ODI #11290726
Official recalls
4Dec 19, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2016-2017 Outback vehicles. A replacement air bag control module may have been installed that is not compatible with the passenger air bag module, possibly affecting air bag deployment.
Consequence & remedy
Consequence: In the event of a crash necessitating passenger frontal air bag deployment, the air bag may not deploy properly, increasing the risk of injury.
Remedy: Subaru will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began February 3, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUX-09.
Oct 6, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Legacy and Outback vehicles manufactured September 21, 2016, to September 23, 2016. In the affected vehicles, the knee guard bracket may not be properly attached to the steering beam assembly.
Consequence & remedy
Consequence: If the knee guard is not properly attached and the driver is not wearing a seatbelt, the knee guard may not be able to properly restrain the driver's lower body in the event of a crash, increasing the risk of injury.
Remedy: Subaru will notify owners, and dealers will inspect the knee guard welding on each vehicle's steering beam, replacing the beam as necessary, free of charge. The recall began November 14, 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTL-72.
Additional source detail variants (2)
Air Bags:knee Bolster
Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Legacy and Outback vehicles manufactured September 21, 2016, to September 23, 2016. In the affected vehicles, the knee guard bracket may not be properly attached to the steering beam assembly.
Consequence: If the knee guard is not properly attached and the driver is not wearing a seatbelt, the knee guard may not be able to properly restrain the driver's lower body in the event of a crash, increasing the risk of injury.
Remedy: Subaru will notify owners, and dealers will inspect the knee guard welding on each vehicle's steering beam, replacing the beam as necessary, free of charge. The recall began November 14, 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTL-72.
Steering:column
Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Legacy and Outback vehicles manufactured September 21, 2016, to September 23, 2016. In the affected vehicles, the knee guard bracket may not be properly attached to the steering beam assembly.
Consequence: If the knee guard is not properly attached and the driver is not wearing a seatbelt, the knee guard may not be able to properly restrain the driver's lower body in the event of a crash, increasing the risk of injury.
Remedy: Subaru will notify owners, and dealers will inspect the knee guard welding on each vehicle's steering beam, replacing the beam as necessary, free of charge. The recall began November 14, 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTL-72.
Aug 3, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Outback vehicles manufactured June 20, 2016, to June 23, 2016. The affected vehicles may have improperly tightened attaching bolts for the front left and right brake calipers, wheel hubs, and the right stabilizer clamp.
Consequence & remedy
Consequence: If any of the front brake caliper, wheel hub or stabilizer clamp attaching bolts loosen or detach, the related components would also become loose and may detach possibly making the vehicle unstable and reducing the braking capability. These conditions would increase the risk of a crash.
Remedy: Subaru has notified owners, and dealers will inspect the bolts for proper torque, and replace any loose bolts, free of charge. The recall began on August 8, 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTE-66.
Additional source detail variants (2)
Service Brakes, Hydraulic:foundation Components:disc:caliper
Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Outback vehicles manufactured June 20, 2016, to June 23, 2016. The affected vehicles may have improperly tightened attaching bolts for the front left and right brake calipers, wheel hubs, and the right stabilizer clamp.
Consequence: If any of the front brake caliper, wheel hub or stabilizer clamp attaching bolts loosen or detach, the related components would also become loose and may detach possibly making the vehicle unstable and reducing the braking capability. These conditions would increase the risk of a crash.
Remedy: Subaru has notified owners, and dealers will inspect the bolts for proper torque, and replace any loose bolts, free of charge. The recall began on August 8, 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTE-66.
Suspension
Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Outback vehicles manufactured June 20, 2016, to June 23, 2016. The affected vehicles may have improperly tightened attaching bolts for the front left and right brake calipers, wheel hubs, and the right stabilizer clamp.
Consequence: If any of the front brake caliper, wheel hub or stabilizer clamp attaching bolts loosen or detach, the related components would also become loose and may detach possibly making the vehicle unstable and reducing the braking capability. These conditions would increase the risk of a crash.
Remedy: Subaru has notified owners, and dealers will inspect the bolts for proper torque, and replace any loose bolts, free of charge. The recall began on August 8, 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTE-66.
May 11, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
Consequence & remedy
Consequence: The loss of steering ability would increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will inspect the lot number on the steering column, replacing the steering column, as necessary, free of charge. The recall began May 13, 2016. Owners may contact Subaru customer service at 1-800-782-2783 or by visiting http://www.wtd65.service-campaign.com. Subaru's number for this recall is WTD-65. Note: Until the vehicles have been inspected, owners are advised not to drive their vehicles.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.