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2017 Subaru Outback

Owner reports · Recalls · Investigations

More warning signs than most Outback years

Owner complaints for the 2017 Subaru Outback are substantially higher than the model-year median of 207.5.

About this comparison →

When problems were reported

Mileage at the reported incident

516 reports with mileage · 401 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 391 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 205 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

32 crash reports3 fire reports17 injury reports

Unknown Or Other complaints

177 reports
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27,500 miles · Dec 25, 2018
SteeringUnknown Or Other

WHEN LANE KEEP ASSIST IS ON AT NIGHT (USES EYESIGHT TO KEEP YOU IN YOUR LANE) THE CAR STEERING WHEEL HAS ON TWO SEPARATE OCCASIONS SUDDENLY JERKED TO THE RIGHT. THE FIRST TIME THERE HAD BEEN SOME ROAD REPAIRS WITH SOME PARTS OF THE ROAD HAVING NEW ASPHALT AT SOME NOT, AND THE ROAD WAS STILL WET FROM A PREVIOUS RAINSTORM. THE MO…

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WHEN LANE KEEP ASSIST IS ON AT NIGHT (USES EYESIGHT TO KEEP YOU IN YOUR LANE) THE CAR STEERING WHEEL HAS ON TWO SEPARATE OCCASIONS SUDDENLY JERKED TO THE RIGHT. THE FIRST TIME THERE HAD BEEN SOME ROAD REPAIRS WITH SOME PARTS OF THE ROAD HAVING NEW ASPHALT AT SOME NOT, AND THE ROAD WAS STILL WET FROM A PREVIOUS RAINSTORM. THE MOST RECENT TIME THE ROAD WAS DRY AND THIS HAPPENED WHEN THE CAR REACHED AND EXIT WHERE THE PAINTED STRIPE ON THE RIGHT SIDE OPENED AT THE ANGLE FOR CARS TO DEPART THE INTERSTATE TO ALLOW FOR THE EXIT. THE FIRST TIME THERE WERE TWO IMMEDIATE JERKS TO THE RIGHT. THE LAST TIME A SINGLE JERK. EACH TIME I HAD TO FORCIBLY JERK BACK THE CAR BACK TO THE MIDDLE OF THE LANE I WAS IN, OR WE WOULD HAVE LEFT THE ROAD AT 65 MPH. I HAVE STOPPED USING LANE KEEP ASSIST - THIS WAS VERY DANGEROUS. THE FIRST TIME I ASKED THE SALESMAN AT SUBARU OF CHAMPAIGN ABOUT THIS, AND HE DIDN'T KNOW ABOUT IT. AFTER THE SECOND OCCURRENCE I DECIDED IT WAS A DANGEROUS DEFECT AND HAD TO REPORT IT. THANK YOU.

NHTSA ODI #11163362

5,500 miles · Nov 27, 2018
Unknown Or Other

ON NUMEROUS OCCASIONS IN PAST 6 WEEKS, I HAVE BEEN UNABLE TO TURN KEY TO LOCK SO CAR IS TURNED OFF AND I CANNOT WITHDRAW THE KEY. ONLY BY EXCESSIVE "PLAYING AROUND" WITH GEAR SHIFT ETC. CAN I FINALLY GET KEY OUT. THIS COULD PRESENT SERIOUS PROBLEMS TO ANYONE. MY DEALER NOT PARTICULARLY HELPFUL-SAID IF NOT DOING IT WHEN BRING C…

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ON NUMEROUS OCCASIONS IN PAST 6 WEEKS, I HAVE BEEN UNABLE TO TURN KEY TO LOCK SO CAR IS TURNED OFF AND I CANNOT WITHDRAW THE KEY. ONLY BY EXCESSIVE "PLAYING AROUND" WITH GEAR SHIFT ETC. CAN I FINALLY GET KEY OUT. THIS COULD PRESENT SERIOUS PROBLEMS TO ANYONE. MY DEALER NOT PARTICULARLY HELPFUL-SAID IF NOT DOING IT WHEN BRING CAR IN-THEY CAN'T FIX. IF YOU GO ON INTERNET YOUR CAN SEE THAT HAS BEEN A RECURRING PROBLEM FOR SUBARU OWNERS OF VARIOUS MODELS. I CAN'T BELIEVE THERE HASN'T BEEN A RECALL. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

NHTSA ODI #11154286

12,000 miles · Nov 2, 2018
Unknown Or Other

BATTERY HAS FAILED THREE TIMES WITH NO REASON FOUND. CHARGED THEN DEAD NEXT MORN WITH NOTHING LEFT ON ETC. COLD TEMP WAS NOT A FACTOR. ONCE WAS POSSIBILITY CONNECTED TO THE REAR GATE MOTOR WHICH I COULD HEAR AT ONE POINT,BUT THEY FOUND NOTHING...THE CAR WAS IN THE GARAGE TWICE , AND IN DRIVEWAY OTHER TIMES.BELOW DATE IS THE LATE…

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BATTERY HAS FAILED THREE TIMES WITH NO REASON FOUND. CHARGED THEN DEAD NEXT MORN WITH NOTHING LEFT ON ETC. COLD TEMP WAS NOT A FACTOR. ONCE WAS POSSIBILITY CONNECTED TO THE REAR GATE MOTOR WHICH I COULD HEAR AT ONE POINT,BUT THEY FOUND NOTHING...THE CAR WAS IN THE GARAGE TWICE , AND IN DRIVEWAY OTHER TIMES.BELOW DATE IS THE LATEST, THE FIRST TIME BEING 12/17;MILAGE IS AT 11/1 ENCOUNTER

NHTSA ODI #11144965

18,000 miles · Sep 30, 2018
Unknown Or Other

WE WERE TRAVELING WITH OUR MOON ROOF CLOSED BUT THE MOON ROOF COVER OPEN. WE HEAR AN EXPLOSION AND I THOUGHT SOMEONE HIT ME FROM BEHIND. NEXT THINK I KNOW GLASS IS FALLING ON MY HEAD AND ON MY WIFE AND DOG'S HEAD. ONE OF THE SCARIEST MOMENTS OF DRIVING I HAVE EVER EXPERIENCED. WEATHER WAS CLOUDY NO RAIN, NO ROCKS NO OVERHEAD BRI…

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WE WERE TRAVELING WITH OUR MOON ROOF CLOSED BUT THE MOON ROOF COVER OPEN. WE HEAR AN EXPLOSION AND I THOUGHT SOMEONE HIT ME FROM BEHIND. NEXT THINK I KNOW GLASS IS FALLING ON MY HEAD AND ON MY WIFE AND DOG'S HEAD. ONE OF THE SCARIEST MOMENTS OF DRIVING I HAVE EVER EXPERIENCED. WEATHER WAS CLOUDY NO RAIN, NO ROCKS NO OVERHEAD BRIDGES. THIS WAS TRULY A DEFECT IN THE MOON ROOF GLASS.

NHTSA ODI #11132395

14,241 miles · Sep 24, 2018
EngineUnknown Or OtherVehicle Speed Control

SIMILAR TO COMPLAIN DATED 12/09/2016 BY SOMEONE ELSE. ABOUT A YEAR AGO I WAS AT A LIGHT WAITING TO TURN LEFT, MY FOOT WAS ON THE BRAKE WHEN SUDDENLY THE ENGINE REVVED UP AND I HAD TO SWITCH TO NEUTRAL TO RETURN TO IDLE SPEED. I NOTIFIED A SUBARU REPRESENTATIVE ON THE INTERNET. THIS MONTH I HAD 4 OCCASIONS THAT I HAD SIMILAR EXPE…

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SIMILAR TO COMPLAIN DATED 12/09/2016 BY SOMEONE ELSE. ABOUT A YEAR AGO I WAS AT A LIGHT WAITING TO TURN LEFT, MY FOOT WAS ON THE BRAKE WHEN SUDDENLY THE ENGINE REVVED UP AND I HAD TO SWITCH TO NEUTRAL TO RETURN TO IDLE SPEED. I NOTIFIED A SUBARU REPRESENTATIVE ON THE INTERNET. THIS MONTH I HAD 4 OCCASIONS THAT I HAD SIMILAR EXPERIENCE IN A SHOPPING MALL TRYING TO TURN RIGHT INTO A PARKING SPACE. THIS FRIDAY I TRIED TO PARK IN MY GARAGE AFTER 5 MILES DRIVE, AND MY WIFE WAS A PASSENGER, I TURNED THE WHEEL SLIGHTLY TO THE LEFT WHEN THE ENGINE REVVED UP FROM IDLE OF 600 TO 2000 RPM AND THEN WENT TO 4000 RPM. I WAS USING THE BRAKE AND I FELT A SKID OF A TIRE. SWITCHED TO NEUTRAL AND PARK AND TURNED OFF THE ENGINE. MY WIFE WAS SCARED AND WOULD NOT RIDE IN MY CAR. I HAVE AN APPOINTMENT WITH MY WAKEFIELD SUBARU DEALER ON 09/25/18, I DID NOT DRIVE MY CAR SINCE THE LAST EPISODE. MY ODOMETER IS 14241 MILES. I AM POSITIVE I DID NOT STEP ON THE GAS, ONLY THE BRAKE.

NHTSA ODI #11131022

22,000 miles · May 31, 2018
Unknown Or OtherInjury

PARKING GEAR DISENGAGES INTO REVERSE, ENGINE RUNNING AND POWERED BACKWARDS. TWO INCIDENCES IN THE PAST 4 MONTHS, BOTH ON LEVEL SURFACE WITH ENGINE RUNNING. REQUIRED GETTING CONTROL OF THE VEHICLE UNEXPECTLY MOVING IN REVERSE. THE FIRST INCIDENT WAS ON A LEVEL PARKING STRIP AND CAUSED INJURY TO THE PASSENGER. THE SECOND INCID…

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PARKING GEAR DISENGAGES INTO REVERSE, ENGINE RUNNING AND POWERED BACKWARDS. TWO INCIDENCES IN THE PAST 4 MONTHS, BOTH ON LEVEL SURFACE WITH ENGINE RUNNING. REQUIRED GETTING CONTROL OF THE VEHICLE UNEXPECTLY MOVING IN REVERSE. THE FIRST INCIDENT WAS ON A LEVEL PARKING STRIP AND CAUSED INJURY TO THE PASSENGER. THE SECOND INCIDENT WAS IN OUR GARAGE ON A LEVEL SURFACE, AND WE NARROWLY AVOIDED PROPERTY BY QUICKLY GAINING CONTROL OF THE CAR. A DIFFERENT DRIVER FOR EACH INCIDENT. WE ARE VERY CONCERNED ABOUT THIS PROBLEM AND THE SAFETY ISSUES WITH THE PARKING GEAR DISENGAGING INTO POWERED REVERSE GEAR. OUR DEALER WAS VERY RESPONSIVE BUT WERE UNABLE TO DUPLICATE THE PROBLEM AND OFFER A SOLUTION.

NHTSA ODI #11098910

9,280 miles · May 10, 2018
Unknown Or Other

BOUGHT A 2017 SUBARU OUTBACK WAGON 2.5I PREMIUM WITH OPT PACKAGE 14 LAST FEB, 2017. THE OPTION PACKAGE WAS THE EYESIGHT DRIVER-ASSIST SYSTEM. TWICE SO FAR, WHILE DRIVING IN GOOD WEATHER, THE BRAKES HAVE SLAMMED ON FOR NO APPARENT REASON - LEAVING RUBBER ON THE ROAD AND THROWING MY WIFE AND I FORWARD. THEY APPLY FOR APPROX 2-3 SE…

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BOUGHT A 2017 SUBARU OUTBACK WAGON 2.5I PREMIUM WITH OPT PACKAGE 14 LAST FEB, 2017. THE OPTION PACKAGE WAS THE EYESIGHT DRIVER-ASSIST SYSTEM. TWICE SO FAR, WHILE DRIVING IN GOOD WEATHER, THE BRAKES HAVE SLAMMED ON FOR NO APPARENT REASON - LEAVING RUBBER ON THE ROAD AND THROWING MY WIFE AND I FORWARD. THEY APPLY FOR APPROX 2-3 SECONDS AND THEN - THE CAR CONTINUES. FORTUNATELY, THIS HAS HAPPENED ON ROADS THAT HAVE NOT BEEN BUSY AND NO ONE BEHIND US. I IMMEDIATELY TOOK THE CAR TO THE DEALER WHEN THIS HAPPENED ON 3/8/2018 AND WAS INFORMED THEY WERE NOT AWARE OF ANY ISSUE THAT WOULD CAUSE THIS. THIS CONTRADICTED WHAT THE SERVICE REP TOLD ME ON 1/8/2018 WHEN I TOOK IT IN FOR THE 6,000 MILE SERVICE. HE TOLD ME A COMPUTER UPDATE HAD BEEN RUN TO CORRECT THIS. I REQUESTED THAT THEY DOWNLOAD THE ONBOARD COMPUTER AFTER THIS SECOND INCIDENT WHICH SHOULD SHOW SPEED, BRAKING, TURNING, ETC... WHEN I DROPPED IT OFF. ON PICK UP, WE WERE TOLD THAT THE CAR COMPUTER DOES NOT RECORD THIS INFORMATION, THEY TEST DROVE THE CAR AND COULD NOT DUPLICATE THE ISSUE AND NO DEFECT FOUND. I CONTACTED SUBARU OF AMERICA AND PROVIDED ALL OF THE INFORMATION TO THEM. THEY ADVISED THEY WOULD CONTACT THE DEALER AND GET ALL OF THE DETAILS. THEY LATER FOLLOWED UP WITH ME AND ADVISED THERE WERE NO STORED FAILED CODES AND NO ISSUES FOUND WITH THE EYESIGHT SYSTEM AND NO INFORMATION STORED ON THIS INCIDENT IN THE CAR. THEREFORE, NO ISSUE OR DEFECT WITH THE EYESIGHT SYSTEM AND THEY COULD NOT RECOMMEND ANY REPAIRS. THIS LACK OF COMPUTER STORED INFORMATION CONTRADICTS WHAT THEIR OWN MANUAL SAYS. IT STATES 'EYESIGHT RECORDS AND STORES THE FOLLOWING DATA WHEN THE PRE-COLLISION BRAKING SYSTEM IS OPERATED.' IT THEN LISTS - STEREO CAMERA IMAGE; DISTANCE FROM VEHICLE IN FRONT; VEHICLE SPEED; STEERING WHEEL TURNING; BRAKE PEDAL OPERATION'ETC. I NOW TURN EYESIGHT OFF WHEN DRIVING AS I HAVE NO TRUST/FAITH IN IT.

NHTSA ODI #11092857

9,100 miles · Mar 13, 2018
Unknown Or Other

WAS TURNING LEFT INTO A DRIVEWAY AT RESURRECTION CEMETERY IN MONTEREY PARK CA WHEN I HEARD A LOUD POPPING SOUND AND THEN NOTICED THE FRONT WINDSHIELD WAS CRACKED. IT APPEARED NOTHING HAD HIT IT. THE CRACK IS LOCATED IN THE CENTER LOWER BOTTOM STARTING FROM THE EDGE AND CREATING AN "L" PATTERN. IT IS A SUBARU 2017 OUTBACK WITH 9,…

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WAS TURNING LEFT INTO A DRIVEWAY AT RESURRECTION CEMETERY IN MONTEREY PARK CA WHEN I HEARD A LOUD POPPING SOUND AND THEN NOTICED THE FRONT WINDSHIELD WAS CRACKED. IT APPEARED NOTHING HAD HIT IT. THE CRACK IS LOCATED IN THE CENTER LOWER BOTTOM STARTING FROM THE EDGE AND CREATING AN "L" PATTERN. IT IS A SUBARU 2017 OUTBACK WITH 9,100 MILES.

NHTSA ODI #11078832

9,000 miles · Feb 21, 2018
Unknown Or Other

THE SUBARU OUTBACK, 2017, 9000 MIS. SEEMED TO BE LOSING BATTERY POWER ON EACH START AND THEN NOTHING. BATTERY IS DEAD. JUMP STARTED IT..NO START EXCEPT EVERY DASH LIGHT CAME ON. HAD TO SHIFT GEAR WHILE NOT STARTED, PUT IN PARK AND HIT SHIFTER TO START. WHY IS THE BATTERY DEAD AND WILL NOT START ON A JUMP START? THANKFULLY,…

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THE SUBARU OUTBACK, 2017, 9000 MIS. SEEMED TO BE LOSING BATTERY POWER ON EACH START AND THEN NOTHING. BATTERY IS DEAD. JUMP STARTED IT..NO START EXCEPT EVERY DASH LIGHT CAME ON. HAD TO SHIFT GEAR WHILE NOT STARTED, PUT IN PARK AND HIT SHIFTER TO START. WHY IS THE BATTERY DEAD AND WILL NOT START ON A JUMP START? THANKFULLY, VEHICLE WAS PARKED AT HOME WHEN IT WOULD NOT START. SUBARU DEALER TOLD ME TO BRING IT IN TO SEE IF THEY CAN FIGURE THE PROBLEM. I BELIEVE IT MAY HAVE A FAULTY RELAY. THEY ARE THINKING IT IS THE SHIFTING LEVER. IF SO, WHY IS THE BATTERY TOTALLY DEAD?

NHTSA ODI #11074154

12,000 miles · Nov 14, 2017
Electrical SystemUnknown Or Other

ON THE HIGHWAY CRUISING AT 10:19AM IN OCT 13 2017, A NUMBER OF ELECTRICAL COMPONENTS ON MY SUBARU OUTBACK FROZE ABRUPTLY. SPECIFICALLY, MY ON-BOARD GPS NAVIGATION SCREEN FROZE, THE DIGITAL CLOCK FROZE (ON 10:19AM), AND THE HEADS UP DISPLAY OF NAVIGATION DIRECTIONS ON THE DRIVER'S HUB FROZE. WHO KNOWS WHAT OTHER SYSTEMS ALSO LOCK…

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ON THE HIGHWAY CRUISING AT 10:19AM IN OCT 13 2017, A NUMBER OF ELECTRICAL COMPONENTS ON MY SUBARU OUTBACK FROZE ABRUPTLY. SPECIFICALLY, MY ON-BOARD GPS NAVIGATION SCREEN FROZE, THE DIGITAL CLOCK FROZE (ON 10:19AM), AND THE HEADS UP DISPLAY OF NAVIGATION DIRECTIONS ON THE DRIVER'S HUB FROZE. WHO KNOWS WHAT OTHER SYSTEMS ALSO LOCKED UP, WHICH I COULDN'T OBSERVE. AFTER I STOPPED AND RESTARTED THE CAR, THOSE THINGS UNFROZE.

NHTSA ODI #11046028

Official recalls

4

19V910000 · Air Bags: Air Bag/restraint Control Module

Dec 19, 2019

Subaru of America, Inc. (Subaru) is recalling certain 2016-2017 Outback vehicles. A replacement air bag control module may have been installed that is not compatible with the passenger air bag module, possibly affecting air bag deployment.

Consequence & remedy

Consequence: In the event of a crash necessitating passenger frontal air bag deployment, the air bag may not deploy properly, increasing the risk of injury.

Remedy: Subaru will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began February 3, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUX-09.

16V716000 · Air Bags:knee Bolster; Steering:column

Oct 6, 2016

Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Legacy and Outback vehicles manufactured September 21, 2016, to September 23, 2016. In the affected vehicles, the knee guard bracket may not be properly attached to the steering beam assembly.

Consequence & remedy

Consequence: If the knee guard is not properly attached and the driver is not wearing a seatbelt, the knee guard may not be able to properly restrain the driver's lower body in the event of a crash, increasing the risk of injury.

Remedy: Subaru will notify owners, and dealers will inspect the knee guard welding on each vehicle's steering beam, replacing the beam as necessary, free of charge. The recall began November 14, 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTL-72.

Additional source detail variants (2)

Air Bags:knee Bolster

Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Legacy and Outback vehicles manufactured September 21, 2016, to September 23, 2016. In the affected vehicles, the knee guard bracket may not be properly attached to the steering beam assembly.

Consequence: If the knee guard is not properly attached and the driver is not wearing a seatbelt, the knee guard may not be able to properly restrain the driver's lower body in the event of a crash, increasing the risk of injury.

Remedy: Subaru will notify owners, and dealers will inspect the knee guard welding on each vehicle's steering beam, replacing the beam as necessary, free of charge. The recall began November 14, 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTL-72.

Steering:column

Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Legacy and Outback vehicles manufactured September 21, 2016, to September 23, 2016. In the affected vehicles, the knee guard bracket may not be properly attached to the steering beam assembly.

Consequence: If the knee guard is not properly attached and the driver is not wearing a seatbelt, the knee guard may not be able to properly restrain the driver's lower body in the event of a crash, increasing the risk of injury.

Remedy: Subaru will notify owners, and dealers will inspect the knee guard welding on each vehicle's steering beam, replacing the beam as necessary, free of charge. The recall began November 14, 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTL-72.

16V576000 · Service Brakes, Hydraulic:foundation Components:disc:caliper; Suspension

Aug 3, 2016

Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Outback vehicles manufactured June 20, 2016, to June 23, 2016. The affected vehicles may have improperly tightened attaching bolts for the front left and right brake calipers, wheel hubs, and the right stabilizer clamp.

Consequence & remedy

Consequence: If any of the front brake caliper, wheel hub or stabilizer clamp attaching bolts loosen or detach, the related components would also become loose and may detach possibly making the vehicle unstable and reducing the braking capability. These conditions would increase the risk of a crash.

Remedy: Subaru has notified owners, and dealers will inspect the bolts for proper torque, and replace any loose bolts, free of charge. The recall began on August 8, 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTE-66.

Additional source detail variants (2)

Service Brakes, Hydraulic:foundation Components:disc:caliper

Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Outback vehicles manufactured June 20, 2016, to June 23, 2016. The affected vehicles may have improperly tightened attaching bolts for the front left and right brake calipers, wheel hubs, and the right stabilizer clamp.

Consequence: If any of the front brake caliper, wheel hub or stabilizer clamp attaching bolts loosen or detach, the related components would also become loose and may detach possibly making the vehicle unstable and reducing the braking capability. These conditions would increase the risk of a crash.

Remedy: Subaru has notified owners, and dealers will inspect the bolts for proper torque, and replace any loose bolts, free of charge. The recall began on August 8, 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTE-66.

Suspension

Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Outback vehicles manufactured June 20, 2016, to June 23, 2016. The affected vehicles may have improperly tightened attaching bolts for the front left and right brake calipers, wheel hubs, and the right stabilizer clamp.

Consequence: If any of the front brake caliper, wheel hub or stabilizer clamp attaching bolts loosen or detach, the related components would also become loose and may detach possibly making the vehicle unstable and reducing the braking capability. These conditions would increase the risk of a crash.

Remedy: Subaru has notified owners, and dealers will inspect the bolts for proper torque, and replace any loose bolts, free of charge. The recall began on August 8, 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTE-66.

16V292000 · Steering:column

May 11, 2016

Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.

Consequence & remedy

Consequence: The loss of steering ability would increase the risk of a crash.

Remedy: Subaru will notify owners, and dealers will inspect the lot number on the steering column, replacing the steering column, as necessary, free of charge. The recall began May 13, 2016. Owners may contact Subaru customer service at 1-800-782-2783 or by visiting http://www.wtd65.service-campaign.com. Subaru's number for this recall is WTD-65. Note: Until the vehicles have been inspected, owners are advised not to drive their vehicles.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

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