THE STARLINK INFOTAINMENT SYSTEM IN THE OUTBACK AFFECTS IPHONE MAPPING WHEN CONNECTED TO THE CAR'S USB SLOTS. THE MAPS GO HAYWIRE, ALWAYS POINTING THE WRONG DIRECCION, REROUTING CONSISTENTLY, RESULTING IN VERY DANGEROUS ROUTING. THIS ISSUE HAS BEEN PRESENT SINCE DAY ONE. I HAD TO STOP CONNECTING THE IPHONE TO THE USB SLOTS WHEN …
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THE STARLINK INFOTAINMENT SYSTEM IN THE OUTBACK AFFECTS IPHONE MAPPING WHEN CONNECTED TO THE CAR'S USB SLOTS. THE MAPS GO HAYWIRE, ALWAYS POINTING THE WRONG DIRECCION, REROUTING CONSISTENTLY, RESULTING IN VERY DANGEROUS ROUTING. THIS ISSUE HAS BEEN PRESENT SINCE DAY ONE. I HAD TO STOP CONNECTING THE IPHONE TO THE USB SLOTS WHEN DRIVING SO I CAN USE APPS LIKE GOOGLE MAPS AND APPLE MAPS. THIS IS A KNOW ISSUE WITH THE FIRST GENERATION OF STARLINK INFOTAINMENT. IT ONLY HAPPENS WHEN I CONNECT THE IPHONE TO THE OUTBACK AND NOT TO ANY OTHER MODEL. *TR
NHTSA ODI #11323475
33,500 miles · Apr 29, 2020
Electrical SystemUnknown Or Other
THE BATTERY ON OUR 2016 SUBARU OUTBACK KEEPS DISCHARGING AND CAR WON'T START. IT IS IN THE GARAGE. DROVE IT TO THE STORE YESTERDAY. BOUGHT A NEW BATTERY 4 MONTHS AGO, HAS HAPPENED 5 TIMES IN 6 MONTHS.
NHTSA ODI #11322766
50,000 miles · Apr 16, 2020
Electrical SystemUnknown Or Other
BATTERY RUNS DOWN OFTEN. I'VE HAD THE BATTERY CHECKED MULTIPLE TIMES AND NO PROBLEM WITH THE ALTERNATOR EITHER. I KNOW IT WILL RUN DOWN DURING LOADING OR UNLOADING THAT LASTS MORE THAN 30 MINUTES, SO I MANAGE THAT SITUATION. BUT IT IS STARTING TO RUN DOWN MORE OFTEN WHILE PARKED. THIS HAS LEFT ME STRANDED MULTIPLE TIMES OVER THE…
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BATTERY RUNS DOWN OFTEN. I'VE HAD THE BATTERY CHECKED MULTIPLE TIMES AND NO PROBLEM WITH THE ALTERNATOR EITHER. I KNOW IT WILL RUN DOWN DURING LOADING OR UNLOADING THAT LASTS MORE THAN 30 MINUTES, SO I MANAGE THAT SITUATION. BUT IT IS STARTING TO RUN DOWN MORE OFTEN WHILE PARKED. THIS HAS LEFT ME STRANDED MULTIPLE TIMES OVER THE LAST 6 MONTHS.
NHTSA ODI #11321323
15,830 miles · Dec 27, 2019
Unknown Or Other
CAN NOT REMOVE KEY WHEN IN PARK!! LEAVES ME STRANDED..HAVE TO KEEP TRYING VARIOUS METHODS TO TURN CAR OFF AND REMOVE KEY!! THIS SHOULD BE A RECALL.. HAVE SEEN MANY COMPLAINTS AS WELL ON LINE.
NHTSA ODI #11291650
58,000 miles · Dec 23, 2019
Unknown Or Other
CRACKED WINDSHIELD. STARTING @ BOTTOM CENTER UP 8" THEN 6" TO RIGHT.
NHTSA ODI #11290983
50,000 miles · Dec 7, 2019
Unknown Or Other
WHEN PUTTING AUTO INTO PARK, KEY WILL NOT TURN FAR ENOUGH TO ALLOW KEY TO COME OUT. HAVE TO RESTART CAR , SHIFT INTO OTHER GEARS AND RETURN TO PARK UNTIL THE KEY WILL COME OUT. I HAVE ANOTHER EXACT YEAR AND MODEL VEHICLE WHICH HAD THE SAME ISSUE AND IT WAS REPAIRED ABOUT 1 1/2 YEARS AGO. VEHICLE STATIONARY.
NHTSA ODI #11287603
5,000 miles · Dec 5, 2019
Unknown Or Other
MY 2016 OUTBACK WILL HAVE A "GHOST SLIDE" WHEN ON ICE. IT SEEMS TO BE WORSE WHEN THE ROADS ARE ONLY PARTIALLY ICY. THE BACK END FEELS LIKE IT WILL SLIP OUT AND THE CAR WILL FEEL LIKE IT IS LOSING CONTROL. THIS IS MY 3RD SUBARU AND THE ONLY ONE WE HAVE HAD ISSUES WITH. I HAVE HAD IT INTO A SHOP (NOT A SUBARU DEALER) AND THEY …
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MY 2016 OUTBACK WILL HAVE A "GHOST SLIDE" WHEN ON ICE. IT SEEMS TO BE WORSE WHEN THE ROADS ARE ONLY PARTIALLY ICY. THE BACK END FEELS LIKE IT WILL SLIP OUT AND THE CAR WILL FEEL LIKE IT IS LOSING CONTROL. THIS IS MY 3RD SUBARU AND THE ONLY ONE WE HAVE HAD ISSUES WITH. I HAVE HAD IT INTO A SHOP (NOT A SUBARU DEALER) AND THEY CANNOT FIND ANYTHING WRONG WITH IT. I CALLED SUBARU AND THEY TOLD ME I HAVE ICE BUILD UP! THAT IS NOT IT! I CALLED THEM AGAIN THIS WEEK AND THEY SAID THEY DON'T HAVE A RECALL NOTICE FOR MY ISSUE. THIS CAR IS GREAT FOR SAFETY AND DRIVING 95% OF THE TIME SO IT IS DANGEROUS TO HIT A PATCH OF ICE AND HAVE IT SLIDE. IT IS REALLY BAD WHEN THEY ROADS HAVE STARTED TO MELT AND YOU HAVE PARTIAL PAVEMENT AND PARTIAL ICE. I PUT THE DATE DOWN OF THE LAST OCCURRENCE BUT IT HAS BEEN HAPPENING FOR 4 WINTERS.
NHTSA ODI #11287140
55,000 miles · Nov 24, 2019
Unknown Or Other
MY CAR HAS 55,000 MILES. RECENTLY, I AM NOT ABLE TO REMOVE MY KEY FROM THE IGNITION. I AM ABLE TO STOP THE ENGINE BUT I AM NOT ABLE TO TURN OFF ALL THE ELECTRONICS. I HAVE TO STOP AND START, BACK UP OR PULL FORWARD (WHICH I AM NOT ALWAYS ABLE TO DO) THE CAR A NUMBER OF TIMES TO GET THE KEY TO COME OUT. MY DAUGHTER ALSO HAS A…
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MY CAR HAS 55,000 MILES. RECENTLY, I AM NOT ABLE TO REMOVE MY KEY FROM THE IGNITION. I AM ABLE TO STOP THE ENGINE BUT I AM NOT ABLE TO TURN OFF ALL THE ELECTRONICS. I HAVE TO STOP AND START, BACK UP OR PULL FORWARD (WHICH I AM NOT ALWAYS ABLE TO DO) THE CAR A NUMBER OF TIMES TO GET THE KEY TO COME OUT. MY DAUGHTER ALSO HAS A 2016 SUBARU OUTBACK. SHE HAD THE SAME PROBLEM AT ABOUT THE SAME MILEAGE, HAD THE IGNITION SWITCH REPLACED FOR $600.00 AND IS NOW HAVING THE SAME PROBLEM AGAIN 1 YEAR LATER. THIS PROBLEM IS COMMON ENOUGH THAT SUBARU PUT A TECHNICAL REPAIR BULLETIN OUT ON IT TSB #16-12-18R BUT HAS NOT DONE A RECALL.
NHTSA ODI #11282039
Mileage unknown · Nov 14, 2019
Unknown Or Other
I CAN'T REMOVE THE KEY FROM THE IGNITION AFTER PUTTING THE CAR IN PARK AND TURNING IT OFF (IT WON'T TURN ALL THE WAY TO THE OFF POSITION). RESTARTING THE CAR AND TURNING IT OFF AGAIN FREQUENTLY DOESN'T HELP.
NHTSA ODI #11279962
45,000 miles · Oct 27, 2019
Unknown Or OtherVisibility/wiper
DRIVING TO WORK ON THE HIGHWAY AND THE WINDSHIELD JUST POPPED AND CRACKED. LITTLE SHARDS OF GLASS FLEW ONTO THE DASHBOARD. HAPPENED UNDER THE DRIVERS SIDE WIPER.
Subaru of America, Inc. (Subaru) is recalling certain 2016-2017 Outback vehicles. A replacement air bag control module may have been installed that is not compatible with the passenger air bag module, possibly affecting air bag deployment.
Consequence & remedy
Consequence: In the event of a crash necessitating passenger frontal air bag deployment, the air bag may not deploy properly, increasing the risk of injury.
Remedy: Subaru will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began February 3, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUX-09.
Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
Consequence & remedy
Consequence: The loss of steering ability would increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will inspect the lot number on the steering column, replacing the steering column, as necessary, free of charge. The recall began May 13, 2016. Owners may contact Subaru customer service at 1-800-782-2783 or by visiting http://www.wtd65.service-campaign.com. Subaru's number for this recall is WTD-65. Note: Until the vehicles have been inspected, owners are advised not to drive their vehicles.
Subaru of America, Inc. (Subaru) is recalling certain model year 2016 Legacy vehicles manufactured October 24, 2015, to November 16, 2015, and Outback vehicles manufactured October 24, 2015, to November 17, 2015. Due to the improper tightening of the securing nuts, the drive shaft may separate from the rear differential.
Consequence & remedy
Consequence: If the drive shaft detaches from the rear differential, it may strike the fuel tank and result in a fuel leak, increasing the risk of a fire.
Remedy: Subaru has notified owners, and dealers will inspect the fastening nuts, and tighten or replace them, as necessary, free of charge. The recall began on December 10, 2015. Owners may contact Subaru customer service at 1-856-488-8500. Subaru's number for this recall is WQV-57.
Additional source detail variants (2)
Power Train:driveline:differential Unit
Subaru of America, Inc. (Subaru) is recalling certain model year 2016 Legacy vehicles manufactured October 24, 2015, to November 16, 2015, and Outback vehicles manufactured October 24, 2015, to November 17, 2015. Due to the improper tightening of the securing nuts, the drive shaft may separate from the rear differential.
Consequence: If the drive shaft detaches from the rear differential, it may strike the fuel tank and result in a fuel leak, increasing the risk of a fire.
Remedy: Subaru has notified owners, and dealers will inspect the fastening nuts, and tighten or replace them, as necessary, free of charge. The recall began on December 10, 2015. Owners may contact Subaru customer service at 1-856-488-8500. Subaru's number for this recall is WQV-57.
Power Train:driveline:driveshaft
Subaru of America, Inc. (Subaru) is recalling certain model year 2016 Legacy vehicles manufactured October 24, 2015, to November 16, 2015, and Outback vehicles manufactured October 24, 2015, to November 17, 2015. Due to the improper tightening of the securing nuts, the drive shaft may separate from the rear differential.
Consequence: If the drive shaft detaches from the rear differential, it may strike the fuel tank and result in a fuel leak, increasing the risk of a fire.
Remedy: Subaru has notified owners, and dealers will inspect the fastening nuts, and tighten or replace them, as necessary, free of charge. The recall began on December 10, 2015. Owners may contact Subaru customer service at 1-856-488-8500. Subaru's number for this recall is WQV-57.
Subaru of America, Inc. (Subaru) is recalling certain 2015 and 2016 model year Subaru Legacy 4-Door and Outback vehicles manufactured July 3, 2015, to July 27, 2015. Transmission oil may leak from a deformed seal cap on the propeller shaft yoke.
Consequence & remedy
Consequence: If the transmission oil leaks onto the exhaust pipe, there is a possible risk of fire.
Remedy: Subaru will notify owners, and dealers will replace the propeller shaft, free of charge. The recall began on August 28, 2015. Owners may contact 1-800-782-2783. Subaru's number for this recall is WQU-56.
Additional source detail variants (2)
Power Train:automatic Transmission
Subaru of America, Inc. (Subaru) is recalling certain 2015 and 2016 model year Subaru Legacy 4-Door and Outback vehicles manufactured July 3, 2015, to July 27, 2015. Transmission oil may leak from a deformed seal cap on the propeller shaft yoke.
Consequence: If the transmission oil leaks onto the exhaust pipe, there is a possible risk of fire.
Remedy: Subaru will notify owners, and dealers will replace the propeller shaft, free of charge. The recall began on August 28, 2015. Owners may contact 1-800-782-2783. Subaru's number for this recall is WQU-56.
Power Train:driveline:driveshaft
Subaru of America, Inc. (Subaru) is recalling certain 2015 and 2016 model year Subaru Legacy 4-Door and Outback vehicles manufactured July 3, 2015, to July 27, 2015. Transmission oil may leak from a deformed seal cap on the propeller shaft yoke.
Consequence: If the transmission oil leaks onto the exhaust pipe, there is a possible risk of fire.
Remedy: Subaru will notify owners, and dealers will replace the propeller shaft, free of charge. The recall began on August 28, 2015. Owners may contact 1-800-782-2783. Subaru's number for this recall is WQU-56.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
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