WITH 39000+ MILES ON WE ARE ON 3RD BATTERY. WAITING FOR RELATIVE TO HELP..HUSBAND DISABLED AND HAD TO CANCEL DR APPT TODAY AS IT WOULD NOT START...SCARED TO GO ANYWHERE FOR FEAR IT WILL NOT START. NOT GOOD.FORTUNATELY MOST TIMES IT HAS BEEN IN THE GARAGE. ALWAYS GARAGED.
2016 Subaru Outback
Owner reports · Recalls · Investigations
More warning signs than most Outback years
Owner complaints for the 2016 Subaru Outback are substantially higher than the model-year median of 207.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Outback years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
351 reports with mileage · 292 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 309 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility/wiper. Review the 83 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 53 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
309 reportsSUBARU SERVICE DEPARTMENT BERTERA SUBARU OF HARTFORD STATING IGNITION SWITCH PLATE NEEDS REPLACEMENT $650 JOB MULTIPLE OCCURRENCES WITH OTHER VEHICLES OF SAME MODEL YEAR
I HAVE HAD 3 BATTERIES REPLACED IN THE PAST FOUR YEARS. PERIODICALLY THE BATTERY JUST DRAINS UNEXPECTEDLY AND I AM STUCK WHEREVER THE VEHICLE HAPPENS TO BE PARKED. THIS IS NOT A RESULT OF LIGHTS BEING LEFT ON, DOORS OPEN, RADIO ON, ETC. SUBARU REPLACES THE BATTERIES UNDER WARRANTY, BUT WILL NOT ACKNOWLEDGE THAT THERE IS AN EL…
Read full complaint
I HAVE HAD 3 BATTERIES REPLACED IN THE PAST FOUR YEARS. PERIODICALLY THE BATTERY JUST DRAINS UNEXPECTEDLY AND I AM STUCK WHEREVER THE VEHICLE HAPPENS TO BE PARKED. THIS IS NOT A RESULT OF LIGHTS BEING LEFT ON, DOORS OPEN, RADIO ON, ETC. SUBARU REPLACES THE BATTERIES UNDER WARRANTY, BUT WILL NOT ACKNOWLEDGE THAT THERE IS AN ELECTRICAL PROBLEM AND I NEVER KNOW WHEN THE CAR WILL GET STUCK BECAUSE OF A DRAINED BATTERY.
WE HAVE HAD 2 MAJOR ISSUES WITH THIS CAR: 1- MULTIPLE EPISODES OF BATTERY FAILURE REQUIRING A JUMP START OVER THE LAST YEAR. THIS HAS HAPPENED WHEN THE CAR WAS NOT USED FOR A WEEK, BUT ALSO RANDOMLY AFTER A DRIVE. JUST HAPPENED 4 DAYS AGO AFTER A 30 MINUTE HIGHWAY DRIVE- WHEN WE CAME BACK OUT TO THE CAR AFTER 15 MINUTES, IT WOUL…
Read full complaint
WE HAVE HAD 2 MAJOR ISSUES WITH THIS CAR: 1- MULTIPLE EPISODES OF BATTERY FAILURE REQUIRING A JUMP START OVER THE LAST YEAR. THIS HAS HAPPENED WHEN THE CAR WAS NOT USED FOR A WEEK, BUT ALSO RANDOMLY AFTER A DRIVE. JUST HAPPENED 4 DAYS AGO AFTER A 30 MINUTE HIGHWAY DRIVE- WHEN WE CAME BACK OUT TO THE CAR AFTER 15 MINUTES, IT WOULDN'T START. WE JUMP STARTED IT, AND IT WAS FINE FOR A FEW DAYS, BUT NOW DEAD AGAIN IN MY DRIVEWAY. THE CAR OFTEN HAS A SHUDDERING AND OCCASIONAL STALL WHEN STARTING IT. MOST WORRISOME, I WAS RECENTLY DRIVING WITH MY DAUGHTER AND AFTER WE EXITED THE HIGHWAY, AND SLOWED DOWN FOR A TOLL, THE CAR LOST IT'S ACCELERATION, DESPITE RPMS REVVING. WE PULLED TO THE SIDE OF THE ROAD, TURNED THE CAR OFF AND RE-STARTED, AND IT RAN REGULARLY HOME, BUT THIS WAS FRIGHTENING.
WHEN THE LIFTGATE IS CLOSING A "CLICKING" NOISE IS MADE DUE TO STRESS ON THE LIFTGATE MOTOR. THIS IS CAUSED BECAUSE OF THE SIGNIFICANT AMOUNT OF STRAIN ON THE MOTOR TO OPEN THE LIFTGATE. THIS IS A SIGNIFICANT SAFETY ISSUE BECAUSE THE MOTOR WAS DESIGNED TO BE UNDER SIGNIFICANT STRESS AND WHEN IT FAILS, WILL CAUSE THE LIFTGATE TO …
Read full complaint
WHEN THE LIFTGATE IS CLOSING A "CLICKING" NOISE IS MADE DUE TO STRESS ON THE LIFTGATE MOTOR. THIS IS CAUSED BECAUSE OF THE SIGNIFICANT AMOUNT OF STRAIN ON THE MOTOR TO OPEN THE LIFTGATE. THIS IS A SIGNIFICANT SAFETY ISSUE BECAUSE THE MOTOR WAS DESIGNED TO BE UNDER SIGNIFICANT STRESS AND WHEN IT FAILS, WILL CAUSE THE LIFTGATE TO FALL POTENTIALLY INJURING MY CHILDREN UNLOADING THE TRUNK. THE SUBARU DEALERSHIP AGREED THIS IS AN ISSUE THAT NEEDS TO BE RESOLVED BUT DOES NOT COVER THE COST OF REPAIRING THIS SAFETY ISSUE.
UNABLE TO REMOVE KEY FROM IGNITION WHEN TURNED OFF. INTERMITTENT ISSUE, APPEARS MANY PEOPLE HAVE THE PROBLEM. APPEARS THAT DEALERS WANT TO CHARGE BIG $$ TO FIX, SUBARU NEEDS TO STEP UP, THERE IS A TSP ON THIS ISSUE
ABOUT 4 WEEKS AGO WE STARTED HAVING TROUBLE REMOVING OUR KEY FROM THE IGNITION AFTER DRIVING AND PUTTING THE SHIFTER IN PARK. OUR 2015 OUTBACK HAS JUST OVER 58,000 MILES. THE KEY WON'T TURN TO THE FINAL "CLICK" FOR REMOVAL. THAT LEAVES THE CAR IN A MODE WHERE THE BATTERY IS STILL ENGAGED AS THE RADIO IS STILL ON. THE STEERING WH…
Read full complaint
ABOUT 4 WEEKS AGO WE STARTED HAVING TROUBLE REMOVING OUR KEY FROM THE IGNITION AFTER DRIVING AND PUTTING THE SHIFTER IN PARK. OUR 2015 OUTBACK HAS JUST OVER 58,000 MILES. THE KEY WON'T TURN TO THE FINAL "CLICK" FOR REMOVAL. THAT LEAVES THE CAR IN A MODE WHERE THE BATTERY IS STILL ENGAGED AS THE RADIO IS STILL ON. THE STEERING WHEEL DOES NOT GO INTO A LOCKED POSITION, IT CAN BE TURNED EITHER DIRECTION WITHOUT RESISTANCE. I HAVE TO START THE CAR AGAIN AND SHIFT IT INTO DRIVE AND TRY TURNING THE CAR OFF AGAIN. SOMETIMES I ONLY HAVE TO DO THAT ONCE BUT THERE HAVE BEEN MANY TIMES WHEN IT TAKES 20-30 ATTEMPTS TO BE ABLE TO REMOVE THE KEY. I'M USUALLY ON A FAIRLY FLAT SURFACE. IT DOESN'T MATTER IF I WAS DRIVING FORWARD OR REVERSE BEFORE STOPPING. SUBARU RELEASED A SERVICE BULLETIN # 16-112-18R ISSUED 03/15/18 AND REVISED 11/06/18 THAT DESCRIBES THE PROBLEM AND THE SOLUTION BUT SUBARU SAYS IT IS NOT A RECALL ISSUE. THEY ADMIT IT'S A FAULTY PARTS PROBLEM BUT WON'T FIX IT IN A RECALL. ACCORDING TO THE SERVICE BULLETIN I SHOULD REPLACE "SHIFT LEVER COMPLETE". SOME OWNERS WHO HAD THIS DONE SAID IT'S OVER $500 TO REPAIR, DEPENDING ON THE DEALERSHIP.
BATTERY DIES UNEXPECTEDLY WITHIN A FEW MINUTES OF THE VEHICLE OFF AND IN ACCESSORY MODE ONLY (I.E. CAR OFF, RADIO OR LIGHTS ON). VEHICLE WILL NOT START WITHOUT JUMP FROM BATTERY PACK OR ANOTHER VEHICLE. CAR WILL NOT EVEN CRANK BUT WILL ONLY MAKE A CLICKING NOISE. OCCASIONALLY, ENGINE TIMING WILL BE AFFECTED AFTER JUMP AND MISFIR…
Read full complaint
BATTERY DIES UNEXPECTEDLY WITHIN A FEW MINUTES OF THE VEHICLE OFF AND IN ACCESSORY MODE ONLY (I.E. CAR OFF, RADIO OR LIGHTS ON). VEHICLE WILL NOT START WITHOUT JUMP FROM BATTERY PACK OR ANOTHER VEHICLE. CAR WILL NOT EVEN CRANK BUT WILL ONLY MAKE A CLICKING NOISE. OCCASIONALLY, ENGINE TIMING WILL BE AFFECTED AFTER JUMP AND MISFIRES WILL OCCUR CAUSING VEHICLE TO RUN VERY ROUGH UNTIL RESTARTED, AT WHICH POINT ELECTRICAL SYSTEM SEEMS TO RESET ITSELF. TO DATE, DEALER HAS FOUND NO DIRECT CAUSE FOR THE PROBLEM (I.E. NO PARASITIC DRAWS) BUT HAS REPLACED THE BATTERY (WHICH ARE UNDER WARRANTY) MULTIPLE TIMES. PROBLEM HAS OCCURRED NUMEROUS TIMES SINCE IT WAS PURCHASED IN LATE 2015.
SINCE PURCHASING VEHICLE ON 6/16/2016 WE HAVE HAD A RECURRING PROBLEM WITH DRIVERS SIDE WINDOW ENGAGING THE AUTO-REVERSING (ANTI-ENTRAPMENT) FEATURE CAUSING AN INABILITY TO CLOSE WINDOW. WE HAVE MENTIONED THIS ISSUE TO DEALERSHIP NUMEROUS TIMES SOMETIMES DOCUMENTED, SOMETIMES NOT. THEY RESET SWITCH, ONLY FOR THE PROBLEM TO RETUR…
Read full complaint
SINCE PURCHASING VEHICLE ON 6/16/2016 WE HAVE HAD A RECURRING PROBLEM WITH DRIVERS SIDE WINDOW ENGAGING THE AUTO-REVERSING (ANTI-ENTRAPMENT) FEATURE CAUSING AN INABILITY TO CLOSE WINDOW. WE HAVE MENTIONED THIS ISSUE TO DEALERSHIP NUMEROUS TIMES SOMETIMES DOCUMENTED, SOMETIMES NOT. THEY RESET SWITCH, ONLY FOR THE PROBLEM TO RETURN. ON OUR LAST VISIT6/31/2020 WE WERE TOLD THERE WAS A TSB (12-272-19R) BUT WE WOULD BE CHARGED $276.22 FOR THE REPAIR. THIS IS A SAFETY ISSUE AND SHOULD BE COVERED. WE ALSO PURCHASED AN EXTENDED WARRANTY FOR $2547.00 GOOD UNTIL 6/16/2026 OR 126000 MILES AND WERE TURNED DOWN ON COVERAGE FROM THEM AS WELL.
THE BATTERY PREMATURELY DIES, TYPICALLY AFTER USING THE RADIO OR OTHER ACCESSORIES FOR ONLY A SHORT WHILE (10 MINUTES) WITHOUT THE ENGINE RUNNING. THIS HAS HAPPENED TO MY VEHICLE 2 TIMES IN THE LAST 4 MONTHS. IN BOTH CASES, THE BATTERY HAS BEEN TESTED AND SHOWN TO BE FINE.
Official recalls
419V910000 · Air Bags: Air Bag/restraint Control Module
Dec 19, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2016-2017 Outback vehicles. A replacement air bag control module may have been installed that is not compatible with the passenger air bag module, possibly affecting air bag deployment.
Consequence & remedy
Consequence: In the event of a crash necessitating passenger frontal air bag deployment, the air bag may not deploy properly, increasing the risk of injury.
Remedy: Subaru will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began February 3, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUX-09.
16V292000 · Steering:column
May 11, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
Consequence & remedy
Consequence: The loss of steering ability would increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will inspect the lot number on the steering column, replacing the steering column, as necessary, free of charge. The recall began May 13, 2016. Owners may contact Subaru customer service at 1-800-782-2783 or by visiting http://www.wtd65.service-campaign.com. Subaru's number for this recall is WTD-65. Note: Until the vehicles have been inspected, owners are advised not to drive their vehicles.
15V794000 · Power Train:driveline:differential Unit; Power Train:driveline:driveshaft
Nov 24, 2015
Subaru of America, Inc. (Subaru) is recalling certain model year 2016 Legacy vehicles manufactured October 24, 2015, to November 16, 2015, and Outback vehicles manufactured October 24, 2015, to November 17, 2015. Due to the improper tightening of the securing nuts, the drive shaft may separate from the rear differential.
Consequence & remedy
Consequence: If the drive shaft detaches from the rear differential, it may strike the fuel tank and result in a fuel leak, increasing the risk of a fire.
Remedy: Subaru has notified owners, and dealers will inspect the fastening nuts, and tighten or replace them, as necessary, free of charge. The recall began on December 10, 2015. Owners may contact Subaru customer service at 1-856-488-8500. Subaru's number for this recall is WQV-57.
Additional source detail variants (2)
Power Train:driveline:differential Unit
Subaru of America, Inc. (Subaru) is recalling certain model year 2016 Legacy vehicles manufactured October 24, 2015, to November 16, 2015, and Outback vehicles manufactured October 24, 2015, to November 17, 2015. Due to the improper tightening of the securing nuts, the drive shaft may separate from the rear differential.
Consequence: If the drive shaft detaches from the rear differential, it may strike the fuel tank and result in a fuel leak, increasing the risk of a fire.
Remedy: Subaru has notified owners, and dealers will inspect the fastening nuts, and tighten or replace them, as necessary, free of charge. The recall began on December 10, 2015. Owners may contact Subaru customer service at 1-856-488-8500. Subaru's number for this recall is WQV-57.
Power Train:driveline:driveshaft
Subaru of America, Inc. (Subaru) is recalling certain model year 2016 Legacy vehicles manufactured October 24, 2015, to November 16, 2015, and Outback vehicles manufactured October 24, 2015, to November 17, 2015. Due to the improper tightening of the securing nuts, the drive shaft may separate from the rear differential.
Consequence: If the drive shaft detaches from the rear differential, it may strike the fuel tank and result in a fuel leak, increasing the risk of a fire.
Remedy: Subaru has notified owners, and dealers will inspect the fastening nuts, and tighten or replace them, as necessary, free of charge. The recall began on December 10, 2015. Owners may contact Subaru customer service at 1-856-488-8500. Subaru's number for this recall is WQV-57.
15V502000 · Power Train:automatic Transmission; Power Train:driveline:driveshaft
Aug 10, 2015
Subaru of America, Inc. (Subaru) is recalling certain 2015 and 2016 model year Subaru Legacy 4-Door and Outback vehicles manufactured July 3, 2015, to July 27, 2015. Transmission oil may leak from a deformed seal cap on the propeller shaft yoke.
Consequence & remedy
Consequence: If the transmission oil leaks onto the exhaust pipe, there is a possible risk of fire.
Remedy: Subaru will notify owners, and dealers will replace the propeller shaft, free of charge. The recall began on August 28, 2015. Owners may contact 1-800-782-2783. Subaru's number for this recall is WQU-56.
Additional source detail variants (2)
Power Train:automatic Transmission
Subaru of America, Inc. (Subaru) is recalling certain 2015 and 2016 model year Subaru Legacy 4-Door and Outback vehicles manufactured July 3, 2015, to July 27, 2015. Transmission oil may leak from a deformed seal cap on the propeller shaft yoke.
Consequence: If the transmission oil leaks onto the exhaust pipe, there is a possible risk of fire.
Remedy: Subaru will notify owners, and dealers will replace the propeller shaft, free of charge. The recall began on August 28, 2015. Owners may contact 1-800-782-2783. Subaru's number for this recall is WQU-56.
Power Train:driveline:driveshaft
Subaru of America, Inc. (Subaru) is recalling certain 2015 and 2016 model year Subaru Legacy 4-Door and Outback vehicles manufactured July 3, 2015, to July 27, 2015. Transmission oil may leak from a deformed seal cap on the propeller shaft yoke.
Consequence: If the transmission oil leaks onto the exhaust pipe, there is a possible risk of fire.
Remedy: Subaru will notify owners, and dealers will replace the propeller shaft, free of charge. The recall began on August 28, 2015. Owners may contact 1-800-782-2783. Subaru's number for this recall is WQU-56.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Illustration