NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
510 reports80,000 miles · Feb 4, 2021
Engine
I HAVE THIS ISSUE WITH MY MUFFLER. TSB 09-66-16 REAR MUFFLER SHELL RIGIDITY ENHANCEMENT THIS BULLETIN ANNOUNCES A CHANGE IN THE PRODUCTION PROCEDURE FOR THE REAR MUFFLER ASSEMBLY. SPOT-WELD LOCATIONS SECURING THE OUTER SHELL PORTION HAVE BEEN CHANGED TO IMPROVE OVERALL RIGIDITY. A GAP MAY DEVELOP AT THE SPOT WELDED SEAM…
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I HAVE THIS ISSUE WITH MY MUFFLER. TSB 09-66-16 REAR MUFFLER SHELL RIGIDITY ENHANCEMENT THIS BULLETIN ANNOUNCES A CHANGE IN THE PRODUCTION PROCEDURE FOR THE REAR MUFFLER ASSEMBLY. SPOT-WELD LOCATIONS SECURING THE OUTER SHELL PORTION HAVE BEEN CHANGED TO IMPROVE OVERALL RIGIDITY. A GAP MAY DEVELOP AT THE SPOT WELDED SEAM AS A RESULT OF REPEATED THERMAL SHOCK (HEATING / COOLING) WHICH OCCURS DURING NORMAL USE. THE GAP DOES NOT CREATE AN EXHAUST LEAK. IN SOME CASES, A RATTLING SOUND FROM THE MUFFLER MAY DEVELOP.
NHTSA ODI #11394727
60,000 miles · Jan 27, 2021
Visibility
TL* THE CONTACTS OWNS A 2015 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CONTACT WAS UNSURE IF AN OBJECT MAY HAVE IMPACTED THE WINDSHIELD CAUSING A CRACK. THE CONTACT WAS UNABLE TO CONFIRM THAT THE WINDSHIELD WAS IMPACTED BY ANY OBJECTS. THE CRACK STARTED OFF AS A LITTLE LINE HOWEVER, WITHI…
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TL* THE CONTACTS OWNS A 2015 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CONTACT WAS UNSURE IF AN OBJECT MAY HAVE IMPACTED THE WINDSHIELD CAUSING A CRACK. THE CONTACT WAS UNABLE TO CONFIRM THAT THE WINDSHIELD WAS IMPACTED BY ANY OBJECTS. THE CRACK STARTED OFF AS A LITTLE LINE HOWEVER, WITHIN MINUTES, THE SMALL LINE WENT HORIZONTAL ACROSS THE WINDSHIELD FROM THE PASSENGER'S TO THE DRIVER'S SIDE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. DON MILLER SUBARU WEST (5822 ODANA RD, MADISON, WI 53719, (608) 442-3200) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
NHTSA ODI #11390208
55,000 miles · Jan 25, 2021
SteeringCrashInjury
DRIVING DOWN STRAIGHT STRETCH OF FREEWAY ON THE INSIDE LANE AT 65-70MPH IN WET BUT SATISFACTORY CONDITION, MY VEHICLE SUDDENLY VEERED VIOLENTLY TO THE LEFT RESULTING IN COLLISION WITH CENTRAL ISLAND. NO PRIOR WARNING. VEHICLE IS VERY GOOD CONDITION AND MECHANICALLY SOUND. ALTHOUGH THE LEFT FRONT TIRE WAS DAMAGED AND DEFLATED, IT…
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DRIVING DOWN STRAIGHT STRETCH OF FREEWAY ON THE INSIDE LANE AT 65-70MPH IN WET BUT SATISFACTORY CONDITION, MY VEHICLE SUDDENLY VEERED VIOLENTLY TO THE LEFT RESULTING IN COLLISION WITH CENTRAL ISLAND. NO PRIOR WARNING. VEHICLE IS VERY GOOD CONDITION AND MECHANICALLY SOUND. ALTHOUGH THE LEFT FRONT TIRE WAS DAMAGED AND DEFLATED, IT DIDN'T DISINTEGRATE AS I WOULD HAVE EXPECTED IF IT HAD BURST AT HIGH SPEED. I HAVE EXPERIENCED BLOWOUT TIRE PUNCTURES IN THE PAST AND IT DIDN'T FEEL LIKE THAT. THERE WAS A STEERING COLUMN RECALL FOR 2016/17 OUTBACKS WHICH MY VEHICLE WAS NOT A PART OF. COULD THIS BE AN UNDERLYING STEERING ISSUE?
NHTSA ODI #11389828
Mileage unknown · Jan 13, 2021
Exterior LightingLane DepartureStructureCrash
TAPPED THE ACCELERATOR. THE CAR SUDDENLY LURCHED BACKWARD. I PUT IT IN NEUTRAL AND HIT THE BRAKES. NOTHING HAPPENED.I DIDNT WANT TO HIT THERE GARAGE OR MY SON IN LAWS CAR SO I SWERVED TO THE RIGHT. I HIT THE BRAKES AND AGAIN NOTHING HAPPENED. THE CAR HIT THE NEIGHBOR BUSH AND EVENTUALLY CAME TO REST WHEN IT HIT THE NEIGHBORS HON…
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TAPPED THE ACCELERATOR. THE CAR SUDDENLY LURCHED BACKWARD. I PUT IT IN NEUTRAL AND HIT THE BRAKES. NOTHING HAPPENED.I DIDNT WANT TO HIT THERE GARAGE OR MY SON IN LAWS CAR SO I SWERVED TO THE RIGHT. I HIT THE BRAKES AND AGAIN NOTHING HAPPENED. THE CAR HIT THE NEIGHBOR BUSH AND EVENTUALLY CAME TO REST WHEN IT HIT THE NEIGHBORS HONDA RIGHT DOOR. I THEN PUT IT DRIVE AND PULLED BACK ONTO MY DAUGHTERS DRIVEWAYS AND HAD A DIFFICULT TIME STOPPING THE VEHICLE. IT DID APPROX. $2200 DAMAGE TO MY SUBARU OUTBACK SENDING IT TO THE COLLISION SHOP FOR TWO WEEKS.
NHTSA ODI #11387902
Mileage unknown · Jan 13, 2021
Electrical System
BATTERY DISCHARGING/NOT PROPERLY CHARGING. REPLACED WITH NEW BATTERY IN 2017 AT DEALER'S RECOMMENDATION. NEW BATTERY CONTINUES TO NOT STORE CHARGE/DISCHARGE, INCLUDING WHEN THE CAR IS PARKED AT A STORE OR A PARKING FOR BRIEF PERIODS OF TIME. THIS POSES SERIOUS SAFETY CONCERNS, AS I HAVE NO IDEA WHEN AND WHERE MY CAR WOULD NOT ST…
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BATTERY DISCHARGING/NOT PROPERLY CHARGING. REPLACED WITH NEW BATTERY IN 2017 AT DEALER'S RECOMMENDATION. NEW BATTERY CONTINUES TO NOT STORE CHARGE/DISCHARGE, INCLUDING WHEN THE CAR IS PARKED AT A STORE OR A PARKING FOR BRIEF PERIODS OF TIME. THIS POSES SERIOUS SAFETY CONCERNS, AS I HAVE NO IDEA WHEN AND WHERE MY CAR WOULD NOT START. THIS HAS OCCURRED IN EXCESS OF 20 TIMES IN THE LAST 3 YEARS, AND I AM FORCED TO FREQUENTLY REPLACE THE BATTERY AND TO ALWAYS HAVE A JUMP STARTER IN THE CAR.
NHTSA ODI #11387884
Mileage unknown · Jan 4, 2021
Electrical System
MULTIPLE DEAD BATTERY ISSUES (APPROX 10 OVER 3 YEAR PERIOD); NO PROVOKING EPISODES (NO LEFT IN COLD FOR PROLONGED TIME; NO LIGHTS ON
NHTSA ODI #11386368
75,000 miles · Nov 27, 2020
Lane DepartureUnknown Or Other
WINDSHIELD CRACKED IN THE LOWER DRIVERS SIDE CORNER. THE WINDSHIELD CRACKED DUE TO UNKNOWN REASONS AND BLIND SPOT WARNING STOPPED WORKING FOR NO REASON
NHTSA ODI #11376537
150,450 miles · Oct 28, 2020
Power Train
I TOOK THE CAR INTO PAUL MOAK SUBARU ON 10/14. THE CAR WAS BUCKING UNDER LIGHT ACCELERATION. WHEN PULLING THRU A STOP LIGHT, OR MOVING FROM A STOPPED POSITION, THE CAR KICKS BACK AND FORTH AND I DON'T KNOW IF ITS GOING TO KEEP GOING OR STALL. NO CHECK ENGINE LIGHT. PAUL MOAK SUBARU SAYS " THIS IS DUE TO AN INTERNAL FAILURE OF…
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I TOOK THE CAR INTO PAUL MOAK SUBARU ON 10/14. THE CAR WAS BUCKING UNDER LIGHT ACCELERATION. WHEN PULLING THRU A STOP LIGHT, OR MOVING FROM A STOPPED POSITION, THE CAR KICKS BACK AND FORTH AND I DON'T KNOW IF ITS GOING TO KEEP GOING OR STALL. NO CHECK ENGINE LIGHT. PAUL MOAK SUBARU SAYS " THIS IS DUE TO AN INTERNAL FAILURE OF THE CVT TRANSMISSION AND THE REPAIR ESTIMATE IS $9,319.59." THIS IS ALMOST THE SAME AS WHAT I OWE ON THE CAR. I KNEW OF THE EXTENDED WARRANTY SUBARU PROVIDED FOR THE TRANSMISSION BUT I'M OUTSIDE THE MILEAGE PORTION. I REACHED OUT TO SUBARU NORTH AMERICA ON 10/27/20 BUT THEY SAY THEY CAN NOT HELP ME DUE TO THE MILEAGE. I DRIVE APPROX 750 MILES A WEEK ON A SALES ROUTE THUS THE HIGH MILEAGE. 90 % OF THE MILES ARE HIGHWAY AND ARE DOCUMENTED FOR TAX PURPOSES. I LOVE MY SUBARU BUT CANT BELIEVE I'M GOING TO HAVE TO SPEND SO MUCH MONEY ON A 5 YEAR OLD CAR. I HAVE A FAMILY OF 4 AND AM SCARED TO TAKE THEM IN THE CAR IN THIS CONDITION. I HAVE TO DRIVE IT IN THIS CONDITION UNTIL I CAN SAVE THE MONEY IT'S GOING TO COST TO REPAIR THE TRANSMISSION. SUBARU SHOULD ISSUE A RECALL ON THIS TRANSMISSION.
NHTSA ODI #11366919
88,000 miles · Oct 27, 2020
Unknown Or OtherCrashInjury
I WAS DRIVING ON THE FREEWAY AND THE VEHICLE STOPPED, ROLLED TO A STOP, AND WOULDN'T START UP AGAIN. THIS RESULTED IN A SERIOUS ACCIDENT. I PUSHED THE HAZARD BUTTON BUT THE OTHER DRIVERS ACCOUNT OF THE ACCIDENT WAS THAT THE LIGHTS WERE OFF. THE CAR HAD ITS EPB REPROGRAMMED AND SUB RELAY REPLACEMENT DONE ACCORDING TO THE DEALERSH…
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I WAS DRIVING ON THE FREEWAY AND THE VEHICLE STOPPED, ROLLED TO A STOP, AND WOULDN'T START UP AGAIN. THIS RESULTED IN A SERIOUS ACCIDENT. I PUSHED THE HAZARD BUTTON BUT THE OTHER DRIVERS ACCOUNT OF THE ACCIDENT WAS THAT THE LIGHTS WERE OFF. THE CAR HAD ITS EPB REPROGRAMMED AND SUB RELAY REPLACEMENT DONE ACCORDING TO THE DEALERSHIP. I HAD NO PRIOR PROBLEM WITH THE CAR STOPPING UNEXPECTEDLY. I WAS KNOCKED OUT BY THE ACCIDENT, SO I DIDN'T HAVE MUCH TIME TO SURMISE WHAT THE PROBLEM MAY HAVE BEEN. IT MUST HAVE BEEN LIKE 30 SECONDS FROM THE TIME IT STOPPED UNTIL WE WERE HIT BY 3 CARS AT FREEWAY SPEEDS.
NHTSA ODI #11366591
75,000 miles · Oct 22, 2020
Visibility/wiper
DROVE CAR TO MONTANA, PARKED IN HOTEL. THE TEMPERATURE DROPPED INTO THE UPPER 20'S. WHEN WOKE UP THE NEXT MORNING, BEFORE TOUCHING THE CAR, WE SAW THAT THERE WAS A 6 INCH CRACK STARTING AT BOTTOM OF WINDSHIELD ON DRIVERS SIDE. CRACK GREW AS TEMP WARMED DURING THE DAY WITH ONLY DRIVING ABOUT 5 MILES. THE NEXT MORNING THERE WAS A …
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DROVE CAR TO MONTANA, PARKED IN HOTEL. THE TEMPERATURE DROPPED INTO THE UPPER 20'S. WHEN WOKE UP THE NEXT MORNING, BEFORE TOUCHING THE CAR, WE SAW THAT THERE WAS A 6 INCH CRACK STARTING AT BOTTOM OF WINDSHIELD ON DRIVERS SIDE. CRACK GREW AS TEMP WARMED DURING THE DAY WITH ONLY DRIVING ABOUT 5 MILES. THE NEXT MORNING THERE WAS A CRACK ON THE PASSENGER SIDE WHICH PROGRESSIVELY GREW THROUGH THE DRIVE BACK TO CA. I HAVE DRIVEN MANY CARS IN COLD TEMPERATURE AND NEVER HAD THIS HAPPEN. THIS IS A SIGN OF A FAULTY WINDSHIELD. I HAVE READ THAT THERE ARE THOUSANDS OF SUBARU OWNERS WITH SAME COMPLAINT, AND THAT REPLACEMENT WINDSHIELDS HAVE ALSO CRACKED.
NHTSA ODI #11365830
Official recalls
5May 11, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
Consequence & remedy
Consequence: The loss of steering ability would increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will inspect the lot number on the steering column, replacing the steering column, as necessary, free of charge. The recall began May 13, 2016. Owners may contact Subaru customer service at 1-800-782-2783 or by visiting http://www.wtd65.service-campaign.com. Subaru's number for this recall is WTD-65. Note: Until the vehicles have been inspected, owners are advised not to drive their vehicles.
Apr 27, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2015 Legacy and Outback vehicles manufactured on July 20, 2015. The brake fluid used in these vehicles may contain excess moisture which may adversely affect the performance of the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
Consequence & remedy
Consequence: Poor performance of the electronic stability control system when it is activated may result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will perform an ABS activation, then flush and replace the brake fluid, free of charge. The recall began on May 20, 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTC-64.
Aug 10, 2015
Subaru of America, Inc. (Subaru) is recalling certain 2015 and 2016 model year Subaru Legacy 4-Door and Outback vehicles manufactured July 3, 2015, to July 27, 2015. Transmission oil may leak from a deformed seal cap on the propeller shaft yoke.
Consequence & remedy
Consequence: If the transmission oil leaks onto the exhaust pipe, there is a possible risk of fire.
Remedy: Subaru will notify owners, and dealers will replace the propeller shaft, free of charge. The recall began on August 28, 2015. Owners may contact 1-800-782-2783. Subaru's number for this recall is WQU-56.
Additional source detail variants (2)
Power Train:driveline:driveshaft
Subaru of America, Inc. (Subaru) is recalling certain 2015 and 2016 model year Subaru Legacy 4-Door and Outback vehicles manufactured July 3, 2015, to July 27, 2015. Transmission oil may leak from a deformed seal cap on the propeller shaft yoke.
Consequence: If the transmission oil leaks onto the exhaust pipe, there is a possible risk of fire.
Remedy: Subaru will notify owners, and dealers will replace the propeller shaft, free of charge. The recall began on August 28, 2015. Owners may contact 1-800-782-2783. Subaru's number for this recall is WQU-56.
Power Train:automatic Transmission
Subaru of America, Inc. (Subaru) is recalling certain 2015 and 2016 model year Subaru Legacy 4-Door and Outback vehicles manufactured July 3, 2015, to July 27, 2015. Transmission oil may leak from a deformed seal cap on the propeller shaft yoke.
Consequence: If the transmission oil leaks onto the exhaust pipe, there is a possible risk of fire.
Remedy: Subaru will notify owners, and dealers will replace the propeller shaft, free of charge. The recall began on August 28, 2015. Owners may contact 1-800-782-2783. Subaru's number for this recall is WQU-56.
Jun 12, 2015
Subaru of America, Inc. (Subaru) is recalling certain model year 2015 Legacy vehicles manufactured March 10, 2014, to April 16, 2015, Outback vehicles manufactured February 24, 2014, to April 16, 2015, Impreza vehicles manufactured September 9, 2014, to April 14, 2015, XV Crosstrek vehicles manufactured October 16, 2014, to April 15, 2015, and 2016 WRX vehicles manufactured March 23, 2015, and equipped with the Eyesight Driver Assist System. If the switch that activates the brake lights fails, the automatic pre-collision braking component of the driver assist system will not function.
Consequence & remedy
Consequence: If the automatic pre-collision braking system does not function as intended, the vehicle will not react to an obstacle in its path, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will reprogram the driver assist system, free of charge. The recall began on July 20, 2015. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WQS-54.
Additional source detail variants (2)
Forward Collision Avoidance: Crash Imminent Braking
Subaru of America, Inc. (Subaru) is recalling certain model year 2015 Legacy vehicles manufactured March 10, 2014, to April 16, 2015, Outback vehicles manufactured February 24, 2014, to April 16, 2015, Impreza vehicles manufactured September 9, 2014, to April 14, 2015, XV Crosstrek vehicles manufactured October 16, 2014, to April 15, 2015, and 2016 WRX vehicles manufactured March 23, 2015, and equipped with the Eyesight Driver Assist System. If the switch that activates the brake lights fails, the automatic pre-collision braking component of the driver assist system will not function.
Consequence: If the automatic pre-collision braking system does not function as intended, the vehicle will not react to an obstacle in its path, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will reprogram the driver assist system, free of charge. The recall began on July 20, 2015. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WQS-54.
Exterior Lighting:brake Lights:switch
Subaru of America, Inc. (Subaru) is recalling certain model year 2015 Legacy vehicles manufactured March 10, 2014, to April 16, 2015, Outback vehicles manufactured February 24, 2014, to April 16, 2015, Impreza vehicles manufactured September 9, 2014, to April 14, 2015, XV Crosstrek vehicles manufactured October 16, 2014, to April 15, 2015, and 2016 WRX vehicles manufactured March 23, 2015, and equipped with the Eyesight Driver Assist System. If the switch that activates the brake lights fails, the automatic pre-collision braking component of the driver assist system will not function.
Consequence: If the automatic pre-collision braking system does not function as intended, the vehicle will not react to an obstacle in its path, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will reprogram the driver assist system, free of charge. The recall began on July 20, 2015. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WQS-54.
Sep 19, 2014
Subaru of America, Inc. (Subaru) is recalling certain model year 2015 Outback vehicles manufactured January 22, 2014, to August 18, 2014, and equipped with a Subaru accessory trailer hitch assembly. During installation, the trailer hitch mounting nuts may have been overtightened, potentially resulting in failure of the trailer hitch mounting studs.
Consequence & remedy
Consequence: The mounting nut(s) may not provide sufficient force to remain attached to the studs or the studs themselves might break. If this were to happen while a trailer is being towed, the driver might not be able to operate the vehicle as desired or the trailer may detach from the vehicle. Either situation could increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will replace all eight mounting nuts for the trailer hitch assembly, and will inspect all eight mounting studs for damage, free of charge. The recall began on October 7, 2014. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WQN-50.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.