2008 Subaru Outback

Lost use of my brakes. Could have been killed. Recall WQK-47 was improperly addressed by using rust inhibitor as band-aid. My opinion and that of a 25+ year ASE certified mechanic. I originally wanted the lines replaced and subaru refused, cheaped out and used the inhibitor. It obviously was an ineffective solution since the whole reason for the recall is now an issue with my car. The lines should have been replaced and really sealed, not cheaply coated with an aerosol spray. The car might be older but is far from rusted out. The other brake lines are just fine. I was expecting something from subaru, cover the parts or labor at least but nothing.. Their fix was only "preventative" not actually fixing the problem.

Brakes failed suddenly while on the highway. Virtually no braking available. This could have easily resulted in death or serious injury. Took car to Subaru dealership in Appleton WI. Found split brake line. This is a know issue and recall. Subaru had performed recall by putting anticorrosion on brake lines. All this did was possibly delay the inevitable. The recall stated they could have replaced them at the time of recall. Essentially there are a lot of Subarus driving around now that are ticking time bombs. If they would have replaced the brake

Four Subaru dealership licensed service centers in Maine and New Hampshire have had for some 8 weeks my Outback to evaluate, diagnose, and -upon my approval- service. Every one of the four Subaru locations was been unable to resolve a single one of these chronic problems of the Outback's erratic 1) start/no-start, 2) triggered security light and activated alarm, 3) dashboard battery and brake icons lighting/pulsing, 4) error code 55 (or SS) and 5) car headlights pulsing. The above problems compound with the issues Subaru's service teams have failed to resolve since early days of new car ownership (despite repeated repair) for 1) brakes regularly making noise, 2) radio randomly changing volume or shutting off, and 3) back tail light not working. Note: During the first two years of ownership, Subaru's service stated it "could not replicate" the problem with the brakes I'd reported within weeks of purchasing the new car. But a few weeks out of warranty, the same Subaru service location stated "I need whole new brakes" and quoted some $1,800 in repairs. A few months later, Subaru issued its first admission to the defective brake system. These four Subaru dealership licensed service centers in part or full 1) held my car at least 2x - 4x longer than quoted, while upselling me on the loaner model, then missing several by which they'd a written diagnostic report , 2) refused diagnostic report and when sought provided scant or impractical information, 3) demanded under threat of rental fees if loaner was not retuned within a couple of hours .... during a business day (including at distant locations too far to reach by deadline), and 5) sought many hundreds of dollars in payment for undisclosed and unapproved work without ever diagnosing issue, which they demanded in conjunction with the rental fees ginned up by dragging out and then failing to do the diagnostic work. Subaru USA added years of delay and refuses to honor manufacturer's or licensee-issued warranties.

The contact owns a 2008 Subaru Outback. The contact stated while driving at an undisclosed speed and attempting to depress the brake pedal, the brakes failed to function. The contact took the vehicle to the dealer who diagnosed the failure and replaced the brakes. The contact stated that while attempting to start the vehicle, the vehicle would not start. The contact had the vehicle towed to a dealer and the battery was replaced. Soon after the battery replacement, the front headlights began strobing and the taillight wiring caused the lights to fail. Additionally, there was moisture behind the A-pillar applique trim. The vehicle was taken to a dealer, and the contact was informed that the alternator needed to be replaced. Additionally, the wiring and bulbs in the taillights needed to be replaced. The manufacturer was made aware of the failure and advised the contact to reach out to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 100,000.

When I braked downhill the main brake line, from front to rear, ruptured underneath in the middle of the Subaru. This car came from Wisconsin and apparently had a lot of rust, caused by salt, affecting the steel brake lines. Subaru calls Wisconsin the Salt Belt. I could avoid an accident, using the parking brake. I looked up recalls recently and learned that 2 recalls have been offered by Subaru. Only the first one was carried out: In 2014, after "6 years of rusting", they applied wax on the already rusted brake lines, to no avail. The second recall (there is a 40 pages document issued by Subaru) would require replacement of all 4 main brake lines, "in any cases of rupture". I contacted Subaru of Gwinnett (Georgia) and then SOA Subaru of America, case number 2210041700431 in order to get the second recall carried out, which was denied. I was told "Subaru has no further obligation, because the first recall was successfully (!) done" - in spite of the rupture! Now the vehicle, which has gotten a makeshift repair in the meantime, must be considered unsafe and a danger in public traffic. There is a reason why Subaru requires replacement of all 4 main brake lines in case of rupture: It can happen again; all 4 are equally affected by rust. I want to keep this car, it's our daily driver, and I want the second recall performed. (Repair invoice of makeshift repair available, can be sent separately, $550.)

Brake pedal became less firm, and less effective, and Brake warning light came on. I was able to park my Outback, and saw evidence of brake fluid leaking from under the right rear passenger seat. After pulling the lower rear seat cushion off, and pulling the brake line grommet out of the body, I saw, through the hole the brake lines go through, a fitting that had bare rusty brake lines attached to it, covered in brake fluid, with plastic sheathing that started about an inch from the fitting. After I discovered that there have been a lot of outbacks with the same problem, I found out that there was a recall years ago, so I called a local dealership. The person I spoke with said that the previous owner of my vehicle had neglected to have the brake lines serviced during the recall and that the recall expired years ago, so I would have to pay for replacing the defective line myself.

The contact owns a 2008 Subaru Outback. The contact stated while driving at 40 MPH and attempting to make a turn downhill, the brake pedal was depressed but failed to respond, causing the vehicle to crash into a ditch. There were no warning lights illuminated. The contact stated he did not sustain any injuries. The contact was unsure whether a police report was filed. The vehicle was towed to a tow lot, then it was towed to the contact's residence. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated he repaired the vehicle himself. The contact referenced NHTSA Campaign Number: 14V311000 (SERVICE BRAKES, HYDRAULIC). The dealer and the manufacturer were not made aware of the failure. The approximate failure mileage was 160,000.

Brake line ruptured suddenly. Thankfully it happened at slow speed. Had just enough braking power to make it to the shop. If it would have happened on the highway, it could have been catastrophic. There is a known recall on brake lines. Unfortunately Subaru merely sprayed brake lines with wax-like substance. This only delays problem, it does not fix it. Confounding factor is the brake line is hidden under the undercarriage substructure, so it can not be inspected. I did have it fixed and it was pricey, as expected as they had to remove substructure.

VEHICLE HAD RECALL IN 2014 DUE TO CORRODED BRAKE LINES. THEY COULD EITHER SPRAY IT WITH ANTI CORROSIVE SPRAY OR REPLACE THE LINES. THEY OPTED TO JUST SPRAY THEM. TWO WEEKS AGO CAR WAS BEING DRIVEN AND LOST BRAKE PRESSURE. THANKFULLY NO ACCIDENT OCCURRED. CONTACTED SUBARUS RECALL NUMBER. THEY TOLD ME THIS IS A WEAR ITEM SIMILAR TO TIRES. THIS IS NOT A VALID ARGUMENT. THE LINES ARE UNDERNEATH AND ARE PARTIALLY OBSTRUCTED BY GAS TANK. NO WAY THESE CAN BE INSPECTED BY AVERAGE DRIVER. THIS IS A KNOWN PROBLEM AND IS REFERENCED IN RECALL WQK-47. THEY SIMPLY PUT A BANDAID ON A SERIOUS ISSUE. BRAKE LINES ARE SUPPOSED TO BE MADE WITH METALLURGY THAT DOES NOT FALL APART IN SALTY CONDITIONS. THE FIX IS ABOUT 3,000 DOLLARS AS THEY NEED TO DROP GAS TANK AND SUBSTRUCTURE ON REAR OF CAR TO REPLACE THE BRAKE LINES. AS YOU CAN SEE THIS IS BOTH RISK TO DRIVERS AND THEIR WALLETS. ALL THIS BECAUSE THEY ENGINEERED SOME BAD BRAKE LINES WITH POOR METALLURGY AND/OR POOR PLACEMENT IN THE CAR. IF WHAT I AM SAYING IS NOT TRUE, THEN THE FRONT BRAKE LINES SHOULD HAVE SAME ISSUE. ANY HELP IS APPRECIATED