2001 Subaru Outback

SINCE NEW, THE CLUTCH IN THIS CAR HAS HAD A BAD SHUDDER WHEN COLD OUTSIDE -- BAD ENOUGH TO SHAKE THE ENTIRE CAR AS THE CLUTCH ENGAGES. IT ONLY HAPPENS WHEN IT'S COLD, BUT NOT ALL THE TIME WHEN IT'S COLD, MAKING IT NIGH IMPOSSIBLE FOR THE DEALER TO DO ANYTHING ABOUT IT. 20K MILES LATER, THE PROBLEM STILL EXISTS FOR ME AND APPARENTLY MANY, MANY OTHER OUTBACK DRIVERS. INTERNET POSTS CONFIRM THAT THIS IS A "COMMON" SUBARU PROBLEM, ALTHOUGH A FIX IS NOT READILY AVAILABLE. THE DEALER ACKNOWLEDGES THAT THERE ARE KNOWN PROBLEMS WITH SOME LEGACY/OUTBACK CLUTCHES, BUT UNTIL THE CLUTCH WILL RELIABLY FAIL WHILE THEY HAVE IT, THEY CANNOT DO ANYTHING ABOUT IT. MOST PEOPLE, LIKE ME, JUST DEAL WITH THE HORRIBLE SHAKING, BUT I CAN CERTAINLY SEE HOW THIS COULD LEAD TO A HAZARDOUS SITUATION WHEN SOMEONE TRIES TO PULL INTO TRAFFIC AND BECOMES STARTLED BY THE SHUDDERING CAR, BACKING OFF THE GAS AND POSSIBLY GETTING HIT.

THE CLUTCH OR FLYWHEEL APPEARS DEFECTIVE. THE CLUTCH SHUDDERS OR CHATTERS WHEN ENGAGED WHICH CAUSES THE CAR TO HESITATE UPON ACCELERATION. THIS PROBLEM STARTED AROUND 9,000 MILES AND HAS CONTINUED INTERMITTENTLY TILL NOW AT 18,000 MILES. SUBARU HAS AGREED TO REPLACE MY CLUTCH AND FLYWHEEL, BUT I AM CONCERNED REGARDING THIS PROBLEM. THIS PROBLEM IS WIDESPREAD AMONG OTHER SUBARU DRIVERS AND THE SERVICE TECHS REPORT THAT THIS PROBLEM IS COMMEN AND NORMAL FOR SUABRUS. I BELIEVE THIS IS A SAFETY ISSUE AND DEFECT IN THE DESIGN OR MANUFACTORING OF THE CLUTCH AND FLYWHEEL ASSEMBLY. PLEASE LOOK INTO THIS PROBLEM. I WOULD BE HAPPY TO SPEAK TO ANYONE REGARDING THIS ISSUE. WHEN YOU ENGAGE THE CLUTCH UPON ACCELERATION THE CAR JERKS AND TREMBLES, CHATTERS, SHUDDERS BEFORE ENGAGING. THIS SHOULD NOT BE ACCEPTED AS NORMAL OPERATION. THANK YOU.*AK

ON SIX OCCASIONS WHILE DRIVING, THE DRIVER'S FOOT SLIPPED FROM THE BRAKE PEDAL TO ACCELERATOR PEDAL UNEXPECTEDLY. THE CONSUMER BELIEVED THERE WAS A DESIGN PROBLEM DUE TO INSUFFICIENT SPACE BETWEEN THE BRAKE PEDAL AND THE ACCELERATOR PEDAL. THE BRAKE PEDAL AND ACCELERATOR PEDAL ARE TOO CLOSE. *AK ON TWO OTHER OCCASIONS, WHILE MOVING SLOWLY AHEAD, THE VEHICLE HAD GONE OUT OF CONTROL. SCC

AT 30 MPH IN A CURVE ON CR73 FROM CONIFER TO EVERGREEN, CO. IN 3RD GEAR, STEERING RACK AND PINION BROKE, AND CAR DID A 360 DEGREE SPIN ON DRY PAVEMENT AND SLID INTO A DIRT MOUND. ONLY BY THE GRACE OF GOD, HAPPENING WITH NO TRAFFIC, AND IN THIS LOCATION, WAS MY WIFE'S LIFE SPARED.POLICE REPORT WITH COLORADO STATE PATROL ON FILE.*AK

NO FAILURE HAS OCCURRED. SUBARU HAS ACKNOWLEDGED IN PRINT, 'DRIVE' MAGAZINE THAT THEIR EXPENSIVE VDC SYSTEM IS A LIBILITY IN CERTAIN COMMON WINTER DRIVING CONDITIONS AND HAVE INCLUDED ON ALL NEW MODELS AN 'OFF' SWITCH AS STANDARD EQUIPMENT. WINTER IS COMING, AND WE HAVE A VEHICLE WHICH COULD ACTUALLY BE RENDERED IMMOBILE BY ITS TRACTION CONTROL SYSTEM. WE HAVE REQUESTED TWICE THAT A SWITCH BE ADDED AND HAVE BEEN REFUSED WITH SUBARU ONLY SAYING THAT THE MATTER IS BEING REFERRED TO MARKETING AND ENGINEERING. WE HAVE THE ARTICLE AND INFORMATION FROM THE NEW MODELS CONCERNING THIS AND WOULD BE PLEASED TO FORWARD THEM TO YOU. REGARDS, BETSY KUC. *AK