2000 Subaru Outback

WE EXPERIENCED PROBLEMS WITH OUR 2000 SUBARU LEGACY OUTBACK AS SIMILARLY REPORTED IN COMPLAINT # 766462 (TRANSMISSION LEAKING FLUID, SMOKING, FAILURE). SUBARU DEALER REFUSED TO PROVIDE WARRANTY SERVICE FOR THE TRANSMISSION WORK (2 INCIDENTS BETWEEN AUG 2002 AND MAY 2003), AND ONLY A LETTER BY US IN JUNE 2003 (NOTING PREVIOUS REPORTS IN NHTSA WEBSITE & ELSEWHERE) FINALLY CONVINCED SUBARU USA HEADQUARTERS TO INVESTIGATE THE PROBLEM FURTHER. THE FIX SUBARU PERFORMED WAS REPLACEMENT OF A SEAL BETWEEN THE TRANSMISSION AND DIFFERENTIAL HOUSING, WHICH SEEMS TO LARGELY RESOLVE THE PROBLEM (ALTHOUGH A SLIGHT SMOKE ODOR STILL OCCURS WHEN DRIVING AT HIGH SPEEDS). SUBARU USA ALSO REFUNDED ALL OUR PREVIOUS CHARGES BY THE DEALER FOR PRIOR UNSUCCESSFUL REPAIRS (WHICH SHOULD HAVE BEEN FREE UNDER THE WARRANTY). THERE APPEARS TO BE AN INHERENT DEFECT IN THIS TRANSMISSION (4EAT MODEL) UNDER HIGH HEAT CONDITIONS, WHICH HAS A LONG HISTORICAL TRACK RECORD IN THIS REGARD. IN ONE INCIDENCE, WE ALMOST INCURRED A SEVERE FIRE ON THE ROAD AND THIS COULD BE A POTENTIALLY FATAL HAZARD. NHTSA SHOULD EXAMINE THIS PROBLEM CLOSELY WITH SUBARU.*JB

CLUTCH AND FLYWHEEL CAUGHT FIRE WHILE DRIVING ON THE FREEWAY. CAR HAS 36000 MILES ON IT AND IS SERVICED BY THE DEALER REGULARLY. DEALER CHARGED ME $1200 TO REPLACE THE CLUTCH AND SAID THAT IT WAS MY FAULT, THAT I MUST "RIFE THE CLUTCH" OR HABITUALLY OVERLOAD THE VEHICLE, NEITHER OF WHICH IS TRUE. I SUSPECT THE CLUTCH WAS FLAWED TO BEGIN WITH. *JB

SEVERAL WEEKS AGO THE DEALER REPLACED THE FIRST GEAR OF THE MANUAL TRANSMISSION BECAUSE IT REPEATEDLY CAME OUT OF GEAR WHEN GOING DOWN STEEP INCLINES, SUCH AS IN A PARKING GARAGE. AFTER THE WORK WAS COMPLETED, THE CAR EMITTED A VERY STRONG SMELL. I HAVE TAKEN THE CAR BACK TO THE DEALER FOUR TIMES. THE LAST TIME THE DEALER SAID THE SEALS ON THE TRANSMISSION WERE LEAKING AND REPLACED. IT IS APPARENT THAT A PETROLEUM PRODUCT IS LEAKING ONTO THE EXHAUST SYSTEM AND BURNING AND THE SMELL ENTERS THE VENTILATION SYSTEM WHILE THE CAR IS STATIONARY. DEALER SAYS I NEED TO KEEP A/C ON AND THE RECYCLE AIR BUTTON PUSHED. ISSUES UNRESOLVED.*AK

THERE IS SLIPPAGE IN TRANSMISSION. WHEN DRIVING, IT CAN HAPPEN AT ANY SPEED, AND WILL HAPPEN MORE OFTEN IN STOP AND GO TRAFFIC. CONTACTED DEALER. *AK CONSUMER STATES THAT OIL LIGHT AND CHECK ENGINE LIGHT COME ON TOGETHER AND THEN THE POWER GOES OUT, THIS HAS OCCURRED WHEN STOPPING AND MOVING , THE PROBLEM IS STILL ON GOING. DEALER CLAIMS THAT THE ONBOARD COMPUTER SHOWS THAT A PROBLEM EXISTS BUT THEY CAN?T IDENTIFY THE CAUSE UNLESS IT HAPPENS IN THEIR PRESENCE. *YD

THE CLUTCH SYSTEM APPEARS TO BE UNABLE TO HANDLE SAN FRANCISCO (EXTREME) DRIVING CONDITIONS. I KNOW OF 4 OTHER PEOPLE WHOSE CLUTCHES HAVE ALL FAILED AT 13,500 MILES OR LESS. WE ARE ALL EXPERIENCED CLUTCH DRIVERS IN SAN FRANCISCO. OTHER CARS DON'T HAVE THIS PROBLEM. WHILE I WAS TOLD BY THE DEALER MECHANIC THAT THERE WAS NOTHING WRONG OTHER THAN THAT I BURNED OUT THE CLUTCH, MY FRIEND WAS TOLD A MONTH LATER THAT THE CLUTCH NEEDS TO BE READJUSTED MORE FREQUENTLY IN S.F. - EVERY 7.5 MONTHS. THIS IMPLIES TO ME THAT SOMEONE HAS LOOKED INTO THIS AND DETERMINED THAT THE CLUTCH SYSTEM IS PROBLEMATIC. MY CLUTCH NEEDED TO BE FIXED AN ADDITIONAL 3 TIMES BEFORE IT WAS WORKING CORRECTLY. HOWEVER, I DO NOT WANT A CAR THAT WILL NEED A NEW CLUTCH EVERY 2 YEARS, OR THAT NEEDS TO BE BROUGHT IN FOR A CLUTCH ADJUSTMENT EVERY 7.5 MONTHS. I THINK THIS VEHICLE SHOULD BE RECALLED FOR DRIVERS IN S.F. OR SIMILAR EXTREME ENVIRONMENTS AND REPLACED WITH A CAR THAT CAN HANDLE NORMAL DRIVING.*AK