Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
350–25K
525–50K
250–75K
175–100K
0100–150K
0150K+
43 reports with mileage · 80 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Visibility/wiper. Review the 49 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 35 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports1 fire reports0 injury reports
What owners actually said
123 reports
9,300 miles · Mar 2, 2020
Electronic Stability Control (esc)
EVER SINCE THE BEGINNING OF THIS YEAR, ALL WARNING LIGHTS AND EYE SIGHT HAVE COME UP ON THE DISPLAY SCREEN EVERY 2-3 WEEKS. TWICE IT'S GIVEN THE CODE THAT SOMETHING IS BLOCKING THE SHUTTERS. TRIED CLEARING SHUTTERS, BUT NO SUCCESS. TRIED REPLACING ASSEMBLY; STILL DIDN'T WORK. FIRST TIME IT HAPPENED, CAR WAS STATIONARY. NEXT 3 TI…
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EVER SINCE THE BEGINNING OF THIS YEAR, ALL WARNING LIGHTS AND EYE SIGHT HAVE COME UP ON THE DISPLAY SCREEN EVERY 2-3 WEEKS. TWICE IT'S GIVEN THE CODE THAT SOMETHING IS BLOCKING THE SHUTTERS. TRIED CLEARING SHUTTERS, BUT NO SUCCESS. TRIED REPLACING ASSEMBLY; STILL DIDN'T WORK. FIRST TIME IT HAPPENED, CAR WAS STATIONARY. NEXT 3 TIMES, CAR WAS IN MOTION. ALSO TRIED RE-SETTING COMPUTER SYSTEM, BUT WARNING LIGHTS AND EYE SIGHT WOULD COME ON AGAIN IN 2-3 WEEKS. MUST BE A DESIGN FLAW SOMEWHERE TO HAVE THIS HAPPEN FOUR TIMES, EVEN AFTER REPLACING ASSEMBLY! MOST RECENT OCCURRENCE WAS ON 1 MARCH 2020. THIS SHOULD NOT BE HAPPENING IN A NEW VEHICLE!
NHTSA ODI #11315676
6,532 miles · Feb 26, 2020
Visibility/wiper
WHILE DRIVING MY WINDSHIELD CRACK. NOTHING HIT IT. IT JUST BROKE WHEN I DROVE OVER A BUMP IN THE ROAD. ON A COUNTRY HIGHWAY.
NHTSA ODI #11311726
6,125 miles · Feb 23, 2020
Visibility/wiper
DEFECTIVE WINDSHILED - REPLACED BY SAFELITE -555 N MCLEAN BLVD ELGIN,IL ON AUGUST 16TH.2019 CAR WAS LEASED ON APRIL 16TH.2019 AS BRAND NEW. COST TO REPLACE WAS $539.04. CAR WAS STATIONARY WHEN I SPOTTED DEFECTIVE WINDSHIELD.
NHTSA ODI #11310888
Mileage unknown · Feb 22, 2020
Visibility/wiper
CRACKED WIDSHEILD A PEEBLE HIT IT AND WITHIN A COUPLE OF DAYS I HAD TO GET A WINDSHIELD
NHTSA ODI #11310765
12,663 miles · Feb 20, 2020
Visibility/wiper
TL* THE CONTACT OWNS A 2019 SUBARU LEGACY. THE CONTACT STATED THAT WHILE PARKED IN THE DRIVEWAY OF THE RESIDENCE, THE WINDSHIELD CRACKED WITHOUT BEING STRUCK BY A FOREIGN OBJECT. THE CONTACT STATED THAT THE WINDSHIELD CRACKED IN THREE SEPARATE PLACES WHILE PARKED AT THE RESIDENCE. THE VEHICLE WAS TAKEN TO (ST J AUTO BUICK GMC 50…
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TL* THE CONTACT OWNS A 2019 SUBARU LEGACY. THE CONTACT STATED THAT WHILE PARKED IN THE DRIVEWAY OF THE RESIDENCE, THE WINDSHIELD CRACKED WITHOUT BEING STRUCK BY A FOREIGN OBJECT. THE CONTACT STATED THAT THE WINDSHIELD CRACKED IN THREE SEPARATE PLACES WHILE PARKED AT THE RESIDENCE. THE VEHICLE WAS TAKEN TO (ST J AUTO BUICK GMC 500 MEMORIAL DR, ST JOHNSBURY, VT 05819 (802) 748-1355) WHERE IT WAS INSPECTED AND REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER (WHITE RIVER TOYOTA 303 SYKES MOUNTAIN AVE, WHITE RIVER JUNCTION, VT 05001 (802) 299-2800) WHO ALSO REPAIRED THE WINDSHIELD. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE THE FAILURE MILEAGE WAS APPROXIMATELY 12,663.
NHTSA ODI #11310327
15,000 miles · Jan 20, 2020
Visibility/wiper
I'LL BE REPLACING MY WINDSHIELD FOR THE SECOND TIME WITHIN A YEAR TOMORROW AND HAVING IT REPAIRED OVERALL FOR THE THIRD TIME WITHIN A YEAR. THE FIRST REPLACEMENT WAS DUE TO A SMALL PEBBLE KICKING UP FROM THE HIGHWAY CAUSING A SMALL STAR CRACK IN MY LINE OF SIGHT FORCING A REPLACEMENT BECAUSE THE PATCH STILL CAUSED LINE OF SIGHT …
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I'LL BE REPLACING MY WINDSHIELD FOR THE SECOND TIME WITHIN A YEAR TOMORROW AND HAVING IT REPAIRED OVERALL FOR THE THIRD TIME WITHIN A YEAR. THE FIRST REPLACEMENT WAS DUE TO A SMALL PEBBLE KICKING UP FROM THE HIGHWAY CAUSING A SMALL STAR CRACK IN MY LINE OF SIGHT FORCING A REPLACEMENT BECAUSE THE PATCH STILL CAUSED LINE OF SIGHT ISSUES. LESS THAN A MONTH LATER ANOTHER SMALL PEBBLE CAUSED A SECOND CRACK. THIS TIME A PATCH WAS FINE AND LUCKILY WAS FREE. THIS MORNING I CAME OUT TO MY CAR, WHICH HAD BEEN PARKED ALL WEEKEND, AND WHEN I GOT IN SAW THAT THERE IS A LONG J SHAPED CRACK STARTING FROM THE TOP OF THE WINDSHIELD NEAR THE PASSENGER SIDE EYESIGHT CAMERA GOING ALL THE WAY DOWN AND AROUND THE DOT MATRIX PATTERN THAT COMES DOWN THE WINDSHIELD NEAR THE REAR VIEW MIRROR. THESE WINDSHIELDS ARE TERRIBLE AND I'VE NEVER HAD AN ISSUE WITH A WINDSHIELD BEFORE OWNING A SUBARU. IT'S UNFORTUNATE BECAUSE THE REST OF THE CAR IS GREAT. IF YOU'RE GOING TO BUY A SUBARU PROBABLY PREPARE FOR AN ANNUAL WINDSHIELD REPLACEMENT AND GET READY FOR THAT DEDUCTIBLE.
NHTSA ODI #11300397
7,500 miles · Jan 11, 2020
Visibility/wiper
WHILE COMMUTING FROM PUEBLO COLORADO TO COLORADO SPRINGS ONE MORNING MY WINDSHIELD SLOWLY STARTED TO CRACK. I DROVE HOME TO PUEBLO ABOUT 12 HOURS LATER AND BY THEN THE SMALL CRACK SPREAD ACROSS THE ENTIRE WINDSHIELD. I ASSUMED THE COLD AIR IS WHY IT CRACKED.
NHTSA ODI #11298569
2,500 miles · Jan 3, 2020
Structure
WE PURCHASED THE CAR IN SEPTEMBER 2018 AND IN COLD WEATHER WE ARE UNABLE TO OPEN THE GAS TANK . WE , AND OTHER PEOPLE, HAVE TAKEN THE CAR TO THE DEALER, NOTHING HAS BEEN DONE . THE DEALERSHIP CALLED THIS A"DESIGN FLAW".
NHTSA ODI #11296888
Mileage unknown · Dec 24, 2019
Visibility/wiper
THE WINDSHIELD ON OUR 2019 SUBARU LEGACY CRACKED ON SATURDAY 12/21/2019. THERE WASN'T ANY CRACK IN THE MORNING WHEN I DROVE TO THE OFFICE. THE CAR WAS PARKED AT A COVERED PARKING SPOT THE WHOLE DAY. IN THE EVENING, I NOTICED A CRACK ON THE DRIVER'S SIDE WHILE I WAS DRIVING BACK. THERE WAS NO IMPACT ON THE WINDSHIELD WITH PEBBLE …
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THE WINDSHIELD ON OUR 2019 SUBARU LEGACY CRACKED ON SATURDAY 12/21/2019. THERE WASN'T ANY CRACK IN THE MORNING WHEN I DROVE TO THE OFFICE. THE CAR WAS PARKED AT A COVERED PARKING SPOT THE WHOLE DAY. IN THE EVENING, I NOTICED A CRACK ON THE DRIVER'S SIDE WHILE I WAS DRIVING BACK. THERE WAS NO IMPACT ON THE WINDSHIELD WITH PEBBLE ETC WHILE DRIVING DURING THE DAY. WHEN I RESEARCHED ONLINE, I FOUND OUT THAT MANY PEOPLE ARE NOTICING THEIR 2017-2019 SUBARU CAR WINDSHIELDS ARE CRACKING LIKE MINE. SO I AM BRINGING THIS TO YOUR ATTENTION. I HAVE TO PAY $500 DEDUCTIBLE TO MY INSURANCE THIS WEEK AND GET IT REPLACED.
NHTSA ODI #11291048
250 miles · Dec 23, 2019
Visibility/wiper
I HAD THE CAR LESS THAN A MONTH AND GOT HOME FROM WORK, PARKED THE CAR IN THE GARAGE AND EVERYTHING WAS FINE, THE VERY NEXT MORNING WHEN I WENT OUT TO GET IN MY CAR THE WINDSHIELD HAD A HUGE CRACK IN IT. I GOT THE WINDSHIELD REPLACED AND IN LESS THAN A MONTH THE WINDSHIELD CRACKED AGAIN.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
Consequence & remedy
Consequence: If the low pressure fuel pump fails, the engine may stall without the ability to restart the vehicle, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will replace the low pressure fuel pump, free of charge. The recall began June 4, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-20.
Subaru of America, Inc. (Subaru) is recalling certain 2019 Legacy and Outback vehicles. Spot welds located on the duct below the cowl panel may have been improperly applied, impacting the vehicle's body strength.
Consequence & remedy
Consequence: In the event of a crash, the reduced strength of the vehicle body may increase the risk of injury.
Remedy: Subaru will notify owners, and dealers will inspect the vehicles and repair or repurchase the vehicle, as necessary, free of charge. The recall began July 26, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUH-93.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2019 Subaru Legacy Problems, Complaints & Recalls | Skip That Year