2018 Subaru Legacy

The infotainment head unit system and screen with the backup camera is completely malfunctioning. There have been instances where the screen glitches out while backing up and I have almost been in a collision. The head unit makes constant random noises, and screen pop ups that cannot be turned off. This makes for highly distracted and unsafe driving as it makes it quite difficult for the car user to maintain sole focus and attention to the roadways and driving. The extreme glitchiness and phantom touches/noises are just as a distraction and safety concern as driving while using a cellphone which is against the law. The infotainment unit should be fully recalled, not just have a warranty extension. The Subaru dealership has inspected the head unit and declared the failure that was part of a now expired warranty extension. The failures came without warning; however the glitches have gotten more frequent and worse over time.

Aug 2025: 2018 Subaru Legacy, 55,500 miles. ISSUE: Rearview camera froze with high-pitch sound for about 10-seconds, then shut off, while in Reverse. I was not aware immediately of this. Did not hit the cars behind me but definitely could have. Unknown if reverse lights affected. Based on online searches, rearview cameras not working is criteria for a recall. BACKGROUND: My main screen is affected by Subaru Screen Delamination (can't use touch at all). My exact model got an extended warranty, but I was not aware of this extension until after it passed. Subaru of America and dealers refused to service it unless I paid full price out-of-pocket. Fast-forward to now, reverse camera being affected. I also see mention online of emergency broadcast radio being blocked, since it does not stay on one channel, due to screen issues. I do not recommend Subaru (not the only issue I've had on a once new vehicle).