Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
220–25K
2525–50K
950–75K
175–100K
3100–150K
0150K+
60 reports with mileage · 59 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Visibility/wiper. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
10 crash reports1 fire reports6 injury reports
What owners actually said
119 reports
Mileage unknown · Feb 1, 2023
Electrical System
Vehicle's batter discharges to the point where the vehicle has to be jumped or battery charged up. The vehilce had two batteries replaced in a span of 6 months and after the last repalcement I checked the batter about one month later and found the battery dead, 11.7 volts, I recharged the battery and made an appointment with th…
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Vehicle's batter discharges to the point where the vehicle has to be jumped or battery charged up. The vehilce had two batteries replaced in a span of 6 months and after the last repalcement I checked the batter about one month later and found the battery dead, 11.7 volts, I recharged the battery and made an appointment with the Subaru dealer in Santa Fe, NM. They checked the battery, which I could have done, said I needed to drive the vehicle once or twice a week for an hour to maintain the battery. This is not consistant with other Subaru's and other vehicle I have owned and I remind you that this is a brand new battery. In looking online I did notice there have been some complaints about the battery and charging systems drawdown above the normal levels. Subaru would not check the drawdown level of the vehicle.
NHTSA ODI #11504971
Mileage unknown · Jan 27, 2023
Power Train
Driving to work in the morning I began slowing down for a red light. When the vehicle get to ten miles an hour there was a loud bang and felt like the car downshifting. I stopped and checked nothing was abnormal , no warning lights or and signs of damage or failure and the vehicle continued to function normally. So I proceeded …
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Driving to work in the morning I began slowing down for a red light. When the vehicle get to ten miles an hour there was a loud bang and felt like the car downshifting. I stopped and checked nothing was abnormal , no warning lights or and signs of damage or failure and the vehicle continued to function normally. So I proceeded to work roughly 20 miles. About 30 minutes later as I was on the off ramp and at about the same speed of 10 miles per hour the vehicle had multiple loud bangs followed but screaching and metal grinding. I was at my job so I pulled into the parking lot as to not get stuck in the road. The vehicle made one more louder bang and all the warning light illuminated and the vehicle lost all ability to drive. Underneath was a puddle off oil. This vehicle has 89,000 miles and to have thus happen to the transmission for no apparent reason was a shock and disappointment. I felt my heart drop as this morning could have ended alot worse while I was on the road and express way surrounded by other motorist. Transmission should not disintegrate or complete fail at this mileage unless they are defective. This was not what was expected in safety and durability from this manufacturer.
NHTSA ODI #11504018
Mileage unknown · Jan 10, 2023
Electrical System
I have a problem of the car not starting several times now. If I do not drive it for several days the battery has to be jumped. I have purchased a jump starter to have in my car to make sure I am not stranded. If I do not have this I would be stuck. I noticed this after I bought the car and the dealer replaced the battery since …
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I have a problem of the car not starting several times now. If I do not drive it for several days the battery has to be jumped. I have purchased a jump starter to have in my car to make sure I am not stranded. If I do not have this I would be stuck. I noticed this after I bought the car and the dealer replaced the battery since it was under warranty in 2020. Now I have no warranty and the issue continues. I got a oil service last month at my dealership and my paperwork said everything is ok with my battery and connectors. I did not have the issue then since I was driving more. I noticed the other models have had the issue and got recalled for the part I think is called the (CAN ) that keeps the battery charged when it is parked. I believe the car has a problem I need to be checked. I told the dealership several years ago that I do not drive the car too much now and they told me to purchase a jump starter, but did not seem to take me seriously when I told them the car is still not starting when it sits for several days. I hope this is reported to the company too.
NHTSA ODI #11500994
Mileage unknown · Jan 9, 2023
Electrical System
The car's battery does not recharge the battery adequately, or retain a charge for a reasonable amount of time. I have a jumpstarting device that I keep in the car because the battery dies so frequently. There are no after market parts in the car, or modifications apart from maintenance performed by Subaru.
NHTSA ODI #11500912
Mileage unknown · Nov 9, 2022
Electrical System
Complete Battery drainage started when the car had about 30k miles. Batery was replaced around December 2020 at owners expense. Within a year the baterry drainage started happening again, randomly, after parking. Subaru dealer suggested to keep replacing baterry. Issue has not been reproduced by service department; it randomly h…
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Complete Battery drainage started when the car had about 30k miles. Batery was replaced around December 2020 at owners expense. Within a year the baterry drainage started happening again, randomly, after parking. Subaru dealer suggested to keep replacing baterry. Issue has not been reproduced by service department; it randomly happens. It has not been inspected by others.
NHTSA ODI #11492906
Mileage unknown · Nov 4, 2022
Electrical System
Left town for 3 weeks and upon return the battery was dead. This happened the last time the car was not driven for several weeks, in Spring of 2020. A new battery was purchased at that time, even though the original battery was only ~3.5 years old. The current battery is only 2.5 years old and should be able to hold a charge for…
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Left town for 3 weeks and upon return the battery was dead. This happened the last time the car was not driven for several weeks, in Spring of 2020. A new battery was purchased at that time, even though the original battery was only ~3.5 years old. The current battery is only 2.5 years old and should be able to hold a charge for 3 weeks. Every time the car goes for an extended time without being driven, something in the electrical system drains the battery. Its very frustrating and time consuming to deal with.
NHTSA ODI #11492239
Mileage unknown · Oct 19, 2022
Electrical System
Battery went dead had it charged - went dead shortly after. Replaced battery and within a year of replacing with a brand new battery it is dead again. Car was on side of the road where I parked it. There is a Class action suit on the battery life but if we need to keep doing this every year or so that is a problem. Called th…
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Battery went dead had it charged - went dead shortly after. Replaced battery and within a year of replacing with a brand new battery it is dead again. Car was on side of the road where I parked it. There is a Class action suit on the battery life but if we need to keep doing this every year or so that is a problem. Called the dealer to see if there is anything they can do to alleviate the problem and they really have no answer. First battery lasted about 2-3 years Second battery lasted about a year and will probably go two with several jump starts along the way as was the case with the first.
NHTSA ODI #11489989
Mileage unknown · Oct 2, 2022
Unknown Or Other
Feb 2020 dead battery April 2020 dead battery April bought new battery 2020 April 2022 dead battery Oct 2022 dead battery
NHTSA ODI #11487474
Mileage unknown · Sep 27, 2022
Electrical System
Unexplained battery drain on my 2017 Subaru Legacy. Had to jump the vehicle on two different occasions. Brought the vehicle to the dealer and was told I needed a new battery. Cost to me was $235.78. I now hear that there has been an issue with Subaru batteries and a class action lawsuit has been filed. How do I join the lawsuit …
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Unexplained battery drain on my 2017 Subaru Legacy. Had to jump the vehicle on two different occasions. Brought the vehicle to the dealer and was told I needed a new battery. Cost to me was $235.78. I now hear that there has been an issue with Subaru batteries and a class action lawsuit has been filed. How do I join the lawsuit or file for a reimbursement for the battery I had to buy?
NHTSA ODI #11486686
Mileage unknown · Sep 25, 2022
Electrical System
Battery drains resulting in no start condition. Taken to dealer and they say all is fine but problem happens over again. On second battery and need to purchase a third now because of this issue.
Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Legacy and Outback vehicles manufactured September 21, 2016, to September 23, 2016. In the affected vehicles, the knee guard bracket may not be properly attached to the steering beam assembly.
Consequence & remedy
Consequence: If the knee guard is not properly attached and the driver is not wearing a seatbelt, the knee guard may not be able to properly restrain the driver's lower body in the event of a crash, increasing the risk of injury.
Remedy: Subaru will notify owners, and dealers will inspect the knee guard welding on each vehicle's steering beam, replacing the beam as necessary, free of charge. The recall began November 14, 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTL-72.
Additional source detail variants (2)
Air Bags:knee Bolster
Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Legacy and Outback vehicles manufactured September 21, 2016, to September 23, 2016. In the affected vehicles, the knee guard bracket may not be properly attached to the steering beam assembly.
Consequence: If the knee guard is not properly attached and the driver is not wearing a seatbelt, the knee guard may not be able to properly restrain the driver's lower body in the event of a crash, increasing the risk of injury.
Remedy: Subaru will notify owners, and dealers will inspect the knee guard welding on each vehicle's steering beam, replacing the beam as necessary, free of charge. The recall began November 14, 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTL-72.
Steering:column
Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Legacy and Outback vehicles manufactured September 21, 2016, to September 23, 2016. In the affected vehicles, the knee guard bracket may not be properly attached to the steering beam assembly.
Consequence: If the knee guard is not properly attached and the driver is not wearing a seatbelt, the knee guard may not be able to properly restrain the driver's lower body in the event of a crash, increasing the risk of injury.
Remedy: Subaru will notify owners, and dealers will inspect the knee guard welding on each vehicle's steering beam, replacing the beam as necessary, free of charge. The recall began November 14, 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTL-72.
Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
Consequence & remedy
Consequence: The loss of steering ability would increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will inspect the lot number on the steering column, replacing the steering column, as necessary, free of charge. The recall began May 13, 2016. Owners may contact Subaru customer service at 1-800-782-2783 or by visiting http://www.wtd65.service-campaign.com. Subaru's number for this recall is WTD-65. Note: Until the vehicles have been inspected, owners are advised not to drive their vehicles.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
2017 Subaru Legacy Problems, Complaints & Recalls | Skip That Year