1994 Subaru Legacy

DT: 1994 SUBARU LEGACY L ALL WHEEL DRIVE, THE MOTORIZED SEAT BELT BROKE. THE SEAT BELT IS CONNECTED TO THE DOOR, AND WHEN CLOSING THE DOOR THE MOTORIZED SEAT BELT WILL NOT RUN THE TRACK TO BE IN THE PROPER POSITION FOR SAFETY. THIS IS ON THE SHOULDER PORTION OF THE SEAT BELT. THE CONSUMER WAS TOLD THAT THE LAP BELT ALONE IS NOT SAFE USE. HAVE CONTACTED THE DEALER AND MANUFACTURER, AND THEY TOLD THE CONSUMER THERE IS NO RECALL ON THE SEAT BELT, AND THE MOTORIZED SEAT BELT WAS ONLY UNDER WARRANTY FOR 3 YEARS. THE COST TO REPLACE THE MOTOR OF THE SEAT BELT IS AT LEAST $400. THERE HAVE BEEN OTHERS WITH THIS SEAT BELT MOTOR PROBLEM. BASED ON WHAT THE MANUFACTURER TOLD THE CONSUMER THERE WAS NO PRIOR WARNING TO THE MOTOR GOING OUT, NO NOISES, AND NO INDICATOR LIGHTS, IT JUST STOPPED WORKING. *AK

WE HAVE A 1994 SUBARU LEGACY. WHEN THE CAR WAS OUT OR WARRANTY, THE DRIVER SIDE RETRACTABLE SHOULDER HARNESS BROKE. WE COMPLAINED TO SUBARU AND THEY FIXED IT AT NO COST TO US IN 1999. IT WASN'T WORKING AGIAN AND WE PAID TO HAVE IT FIXED IN 2000.ABOUT ONE YEAR AGO IT BROKE AGAIN. THE SHOULDER HARNESS WOULD NOT RETRACT. WE WERE TOLD BY SUBARU THEY WOULD NOT HELP US. NOW WE FIND OUT THAT IT IS A TICKETABLE OFFENSE NOT TO HAVE A SHOULDER HARNESS. THERE IS A LAP BLET AND AN AIR BAG. SO WE CALLED SABARU AND THEY TOLD US THEY WOULD BE REPONSIBLE FOR 50% OF THE BILL. WE WENT TO THE SUBARU DEALER YESTERDAY AND WAS TOLD THAT IT WOULD BE $1140 TO FIX IT. WE FEEL THAT IS AN EXCESSIVE AMOUNT FOR A SAFETY ITEM. I CALLED THEM BACK AND THEY WILL NOT HELP ME OUT. THIS SAFETY BELT IS POORLY DESIGNED AND THEY HAVE ADMITTED AND REDESIGNED IT IN FUTURE MODELS. OUR BELT AUTOMATICALLY RETRACTS WHEN YOU TURN ON THE CAR AND HAS A CABLE AND A MOTOR. THERE IS ALSO A FEDERAL LAW THAT SAFTEY BELTS ARE GUARENTEED FOR LIFE. EVEN THE LAP BELT ON THIS VEHICLE NEEDS REPLACEMENT AS THE STICHING IS COMING OUT. *AK WE WOULD LIKE SOME HELP IN MALKING SUBARU RESPONSIBLE FOR OUR SAFETY WHILE WE ARE DRIVING THIS VEHICLE. ELLEN GOLDBERG

CONSUMER WAS TRAVELING ABOUT 35MPH ON A TWO LANE HIGHWAY AND THERE WAS CONSTRUCTION ON THE ROAD. THERE WAS A SUDDEN STOP IN FRONT OF THE LANE. CONSUMER'S VEHICLE WAS THIRD IN A THREE CAR ACCIDENT. SHE WENT TO APPLY BRAKES, AND AUTOMATIC SEAT BELT DIDN'T HOLD . SHE HIT STEERING WHEEL. DEALERSHIP WAS AWARE OF PROBLEM. ALSO, AIRBAGS DIDN'T DEPLOY.*AK

SHOULDER BELT FOR THE DRIVER'S RESTRAINT BELT SYSTEM IS STUCK IN AN UNUSABLE POSITION AND WILL NOT MOVE ALONG THE TRACK. DEALERSHIP INFORMED CONSUMER HOW MUCH REPAIRS WOULD RUN, AND THE PROBLEM HAS NOT BEEN CORRECTED.*AK CONSUMER STATES THAT THE WIRE WHICH PULLS THE MOVABLE PART IS OFF THE TRACK AND HANGING, IT FAILED COMPLETELY SOMETIME IN JUNE OF 2001. *SLC