IllustrationI WAS SITTING IN MY CAR IN THE DRIVEWAY, HEARD A LOUD NOISE, AND A MOMENT LATER NOTICED THERE WAS A CRACK GOING FROM THE BOTTOM OF THE WINDSHIELD TO ABOUT HALF WAY UP. THERE WAS NO CAUSE AND THIS WAS JUST A CLEAN CRACK.
2020 Subaru Impreza
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2020 Subaru Impreza do not stand out strongly from the model-year median of 56.
About this comparison →How this year compares
Owner complaints by model year
Compare all Impreza years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
390–25K
125–50K
050–75K
275–100K
0100–150K
0150K+
42 reports with mileage · 43 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Visibility/wiper. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports2 fire reports2 injury reports
What owners actually said
85 reportsTHE VEHICLE WAS PURCHASED IN JANUARY 2020 NEW FROM DEALER STOCK. IT HAS APPROXIMATELY 2000 MILES ON IT AND EXPERIENCED SPONTANEOUS WINDSHIELD CRACKS WITH NO INDICATION IT IS FROM SOMETHING STRIKING THE WINDSHIELD. CRACKS WERE DISCOVERED IN THE MORNING AFTER THE CAR WAS SITTING ALL NIGHT. THE DAY AFTER NOTICING THE FIRST CRACK, A…
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THE VEHICLE WAS PURCHASED IN JANUARY 2020 NEW FROM DEALER STOCK. IT HAS APPROXIMATELY 2000 MILES ON IT AND EXPERIENCED SPONTANEOUS WINDSHIELD CRACKS WITH NO INDICATION IT IS FROM SOMETHING STRIKING THE WINDSHIELD. CRACKS WERE DISCOVERED IN THE MORNING AFTER THE CAR WAS SITTING ALL NIGHT. THE DAY AFTER NOTICING THE FIRST CRACK, A SECOND CRACK DEVELOPED IN THE SAME MANNER AS THE FIRST, THE CAR WAS STATIONARY ALL NIGHT AND CRACK WAS DISCOVERED FIRST THING IN THE MORNING.
BOUGHT THE CAR 12/21 FIRST WINDSHIELD CRACKED 1/28 WHILE SITTING IN MY DRIVEWAY OVER THE WEEKEND. DEALER CLAIMS THERE WAS A CHIP CAUSED BY A ROCK BUT I THINK THE "CHIP" WAS CAUSED BY THE CRACKING OF THE WINDSHIELD DROPPED OFF AT DEALER 2/4 THE FIRST REPLACEMENT IS BROKEN TAKES A WEEK TO GET ANOTHER PICKED UP 2/11 $500…
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BOUGHT THE CAR 12/21 FIRST WINDSHIELD CRACKED 1/28 WHILE SITTING IN MY DRIVEWAY OVER THE WEEKEND. DEALER CLAIMS THERE WAS A CHIP CAUSED BY A ROCK BUT I THINK THE "CHIP" WAS CAUSED BY THE CRACKING OF THE WINDSHIELD DROPPED OFF AT DEALER 2/4 THE FIRST REPLACEMENT IS BROKEN TAKES A WEEK TO GET ANOTHER PICKED UP 2/11 $500 REPLACEMENT WINDSHIELD CRACKED 2/20 - WHILE DRIVING. I DID NOT SEE OR HEAR ANYTHING IMPACT THE WINDSHIELD BUT I DID HERE THE GLASS CRACK. I FEEL THAT THESE WINDSHIELDS ARE UNREASONABLY FRAGILE AND SHOULD LAST LONGER THAN 9 DAYS UNDER NORMAL USAGE.
WINDSHIELD CRACKED SPONTANEOUSLY WHILE PARKED ON THE DRIVEWAY OUTSIDE MY HOUSE.
THE VEHICLE IS ABOUT A MONTH OLD, I WAS DRIVING ON THE FREEWAY WHEN A TINY PIECE OF GRAVEL HIT MY WINDSHIELD RESULTING IN A CRACK ABOUT 10 INCHES IN LENGTH LOCATED IN THE MIDDLE OF THE PASSENGER AND DRIVER SEAT SECTION. I DIDN'T HAVE ANY HEATING ON AND IT WAS A SUNNY DAY
Official recalls
121V587000 · Fuel System, Gasoline:delivery:fuel Pump
Jul 29, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.