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2020 Subaru Impreza

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Subaru Impreza do not stand out strongly from the model-year median of 56.

About this comparison →

How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

42 reports with mileage · 43 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Visibility/wiper. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

2 crash reports2 fire reports2 injury reports

What owners actually said

85 reports
Mileage unknown · Jun 21, 2024
Visibility/wiper

Windshield breaks (cracks) very easily. I have owned/driven cars for 45 years, during the first 41 years I have only had to replace one (1) windshield. Since I have owned this vehicle (Subaru), I am now onto windshield number five (5). Are they making these windows with inferior materials or thinner? I hate to think that an …

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Windshield breaks (cracks) very easily. I have owned/driven cars for 45 years, during the first 41 years I have only had to replace one (1) windshield. Since I have owned this vehicle (Subaru), I am now onto windshield number five (5). Are they making these windows with inferior materials or thinner? I hate to think that an inferior window will not hold up or perform as designed in a major accident, possibly causing greater injury or death.

NHTSA ODI #11595823

Mileage unknown · Apr 26, 2024
Air BagsFireInjury

Passenger Air-bag igniter's wiring shorted out releasing gas into car. The windows were up and the car was not running. I was sitting in passenger side went to light my cigarette and with no warning at all KABOOM!!! Car exploded catching my hair on fire as well as 2nd and 3rd degree burns on hands and 1st and 2nd degree burns on…

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Passenger Air-bag igniter's wiring shorted out releasing gas into car. The windows were up and the car was not running. I was sitting in passenger side went to light my cigarette and with no warning at all KABOOM!!! Car exploded catching my hair on fire as well as 2nd and 3rd degree burns on hands and 1st and 2nd degree burns on face. The explosion carried so much force that the doors and back hatch were dented outward making it impossible to shut and lock doors properly. Explosion was so loud the people inside the bar thought a bomb had gone off. This incident was not reproduced or confirmed by a dealer or insurance company due to the fact the car was stolen directly after incident due to the fact that the doors could not shut properly. Prior to this incident no warning lights had gone off to indicate a malfunction in the passenger airbag or the wiring. I guess I was at the wrong place at the wrong time.

NHTSA ODI #11585384

Mileage unknown · Feb 29, 2024
Electrical SystemEngine

On 3 separate occasions since I've had my car, it has powered off completely without warning while driving. This is very dangerous could cause a severe accident or death. I called a tow truck on 3 separate occasions (1/27/23; 2/26/24; 2/28/24) to take it to the dealer or car repair business. Then after 20 - 30 minutes, it start…

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On 3 separate occasions since I've had my car, it has powered off completely without warning while driving. This is very dangerous could cause a severe accident or death. I called a tow truck on 3 separate occasions (1/27/23; 2/26/24; 2/28/24) to take it to the dealer or car repair business. Then after 20 - 30 minutes, it starts up again like normal. This make of cars made in 2020 have recalls for this same problem except for the model I have. The maker of these cars are not responding to keep their customers safe and continue to lie about the problems these cars are having. They are poorly made and extremely unsafe.

NHTSA ODI #11574727

Mileage unknown · Oct 26, 2023
Visibility/wiper

Over the course of 3 days, my vehicle has sustained 4 chips in the windshield from standard city street driving. The windshield now needs to be replaced from excessive cracks.

NHTSA ODI #11552065

94,000 miles · Oct 17, 2023
Visibility

The contact owns a 2020 Subaru Impreza. The contact stated while driving 30 MPH, the contact heard an abnormal sound and became aware that the windshield had cracked. The vehicle was taken to a dealer and the windshield was replaced. The failure had reoccurred, and a crack appeared on the windshield in the same area. The vehicle…

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The contact owns a 2020 Subaru Impreza. The contact stated while driving 30 MPH, the contact heard an abnormal sound and became aware that the windshield had cracked. The vehicle was taken to a dealer and the windshield was replaced. The failure had reoccurred, and a crack appeared on the windshield in the same area. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and stated that the VIN was not included in a recall for the failure. The failure mileage was approximately 94,000.

NHTSA ODI #11550500

Mileage unknown · Aug 7, 2023
Service Brakes

A loud rumbling noise and vibration occurs while braking at high speed. Braking force seems unaffected but the noise in concerning. Upon inspection and a test drive, Subaru confirmed the issued and noticed uneven brake pad wear on the front brakes and leakage in the front caliper. Subaru recommended replacement of front calip…

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A loud rumbling noise and vibration occurs while braking at high speed. Braking force seems unaffected but the noise in concerning. Upon inspection and a test drive, Subaru confirmed the issued and noticed uneven brake pad wear on the front brakes and leakage in the front caliper. Subaru recommended replacement of front calipers, pads, and rotors. Subaru replaced pads and rotors. The noise continues to occur occassionally. Subaru is recommending replacement of front brake calipers but is unable to replace them due to a shortage. I am concerned the brakes or other components may fail due to unusual wear. No inspection by police or insurance has been completed. No warning lights occurred, only the noise and vibration during braking.

NHTSA ODI #11536986

Mileage unknown · Apr 27, 2023
Visibility/wiper

Was sitting in car preparing to leave. Car was in park and turned on. Heard a loud popping/creaking noise. Looked up and the front windshield cracked in several places.

NHTSA ODI #11519211

Mileage unknown · Apr 26, 2023
Unknown Or Other

My car spontanously developed a crack in the windshield. It has slowly grown double in size. The crack has no clear cause, chipping, or impact.

NHTSA ODI #11519163

46,000 miles · Apr 11, 2023
Air Bags

The contact owns a 2020 Subaru Impreza. The contact stated while starting the vehicle, the air bag warning light was not illuminating. The vehicle was taken to an independent mechanic and the mechanic stated that the air bag warning light needed to be replaced. The manufacturer was contacted and stated that the vehicle was invol…

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The contact owns a 2020 Subaru Impreza. The contact stated while starting the vehicle, the air bag warning light was not illuminating. The vehicle was taken to an independent mechanic and the mechanic stated that the air bag warning light needed to be replaced. The manufacturer was contacted and stated that the vehicle was involved in an accident that caused the air bag warning light to malfunction. The vehicle was not repaired. The failure mileage was 46,000.

NHTSA ODI #11516514

15,000 miles · Mar 20, 2023
Visibility

The contact owns a 2020 Subaru Impreza. The contact stated that after parking the vehicle, it was later discovered that a crack had developed on the front windshield. The crack measured approximately 10-inches and extended from the bottom of the windshield. The contact indicated that no rock or object had impacted the windshield…

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The contact owns a 2020 Subaru Impreza. The contact stated that after parking the vehicle, it was later discovered that a crack had developed on the front windshield. The crack measured approximately 10-inches and extended from the bottom of the windshield. The contact indicated that no rock or object had impacted the windshield to cause the crack. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 15,000.

NHTSA ODI #11512839

Official recalls

1

21V587000 · Fuel System, Gasoline:delivery:fuel Pump

Jul 29, 2021

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence & remedy

Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.