2022 Subaru Forester

I am filing this complaint regarding repeated premature strut failure on my 2022 Subaru Forester. The original set of struts failed at approximately 36,000 miles. The issue was not covered under warranty and required replacement. At approximately 60,000 miles, the replacement struts are again failing. This means two full sets of struts have failed before 100,000 miles, which is highly abnormal for a vehicle of this age and mileage. Premature strut failure affects vehicle stability, ride control, and braking performance. This raises safety concerns, particularly at highway speeds and during emergency maneuvers. Suspension components such as struts should not require replacement this frequently under normal driving conditions. Given the repeated nature of this issue, I believe this may represent a broader defect rather than normal wear and tear. I have seen many other 2022 Subaru Foresters have this same issue but have not heard of a recall to date. I am requesting that this matter be investigated for potential recall or technical service action.

My Subaru Forrester Eyesight system cuts out and is disabled while driving, including while the cruise control was engaged causing me to brake hard while driving to avoid a collision and a message announcing it is disabled is displayed on the screen. I took the car to my dealership who confirmed that there is a software problem but because I was out of the initial warranty I would have to pay to have the fix installed on my car. They charged me for an hour of service ($288.60) to install a software update to the "EyeSight® Driver Assist Technology[ ] the culmination of everything Subaru engineers know about safety". Obviously they know there is a problem with their safety system and have created a fix but are charging the customers to correct it.

My 2022 Subaru Forester Sport, <24,640 miles, suffers from persistent, life-threatening safety failures. Thick white exhaust is present in every temperature, and a heavy burning smell fills the cabin during acceleration regardless of outside temperature. I have been dealing with these failures since March/April of 2023. My car was in a rear-end collision in May 2023 and was repaired at an authorized Subaru body shop. Despite these authorized repairs, the mechanical and electronic failures have continued to deteriorate. My car has required 4 emergency tows and was out of service for around 90 days in 2025 alone. It has been to several independent mechanics and they tell me that since everything happens intermittently, I must take it back to Subaru as it should be covered under warranty due to the low mileage. However, four different authorized dealerships consistently claim "nothing is wrong". My car sits at these dealerships for weeks at a time without a significant change in the odometer. I had 2 claims with Subaru of America this year, including a claim for the vehicle randomly unlocking itself (not via remote), but they closed both claims and nothing was done. Ongoing failures in steering, suspension and braking systems make the vehicle unstable and dangerous to drive. I have a 2-inch thick file documenting repeated service visits for these specific issues yet Subaru refuses to acknowledge or repair them. The primary computer system, media system, and Eyesight (ADAS) safety suite fail daily. The dashboard lights up constantly when these safety features fail. The system frequently freezes and resets while driving, which disables all safety and navigation features without warning. The remote start fails to warm the car after 10 minutes in cold weather; once the heat functions, the car is filled with chemical fumes. All of these issues continue to get worse as time goes on.

The exterior B-pillar trim on my 2022 Subaru Forester (passenger side) has warped, bubbled, and lifted away from the vehicle. At approximately 24,700 miles, the trim began deforming significantly, with visible bubbling and separation at the top edge. The dealer inspected it and recommended replacing the entire window panel assembly, stating it is not covered under warranty. I am concerned that the loose and distorted trim could detach while driving, especially at highway speeds, creating a hazard for me and other drivers. The damage also affects visibility around the door frame and may compromise the door and window sealing. Subaru of America declined to cover the repair, and I believe this may be a material or manufacturing defect that could impact other owners.

I was steering my car into my own garage as I do daily. Suddenly, as the car was making the turn, the car accelerated abruptly on its own. I was somehow able to steer into the garage, but the rapid acceleration continued. I braked and stopped the car just before it went into the wall that adjoins the interior of my home. There was an inch to spare. There were no warnings or messages or sympoms prior to this event.

I am writing to report a serious safety concern involving my '22 Subaru Forester, which is equipped with the Auto Start/Stop feature. This issue created a dangerous driving situation that could have resulted in severe injury or death to myself, my family, or other drivers on the road. While driving on the highway, our Forester's Auto Start/Stop system malfunctioned causing the engine to shut off completely while the vehicle. Specifically, the vehicle shut down in the left lane of traffic and failed to restart immediately leaving us unexpectedly immobile. Fortunately, my husband remained calm and immediately placed his foot back on the brake, placed the vehicle in park and restarted the vehicle manually by pressing the ignition button. However, had he hesitated during the confusion by not placing his foot back on the brake we could have been rear-ended, possibly by a large semi-truck which would have propelled us into the vehicle in front of us. Our dealer said the Auto Start/Stop system failing to restart the vehicle due to a weakening battery—for which there is no warning. The fact that a non-critical feature like fuel-saving Start/Stop is allowed to override the engine's operability based on battery voltage is deeply concerning. Batteries degrade over time. But a degraded battery should not be allowed to disable a moving vehicle.Having spoken directly with Subaru of America about this issue, they acknowledged and documented my case however I was told that it would be used as data for potential future action if other similar cases arise. In the meantime, no corrective action is being taken by Subaru, with me as an owner or proactively with the feature design.I respectfully urge the NHTSA to investigate this matter as a potential safety defect. The Auto Start/Stop system, as implemented in certainSubaru models (specifically the 2022 Forester in my case) may compromise safe vehicle operation when battery voltage drops below a certain threshold which is a safety flaw.

Several months ago, the automatic front collision activated on the freeway doing about 65mph. There was nothing in front of us, but there was a car behind us that almost rear ended us. I thought this was a one-off thing but reading this site I am not the only one. Also, with in the last 2 weeks the Eye Site has turned off. This I see is also a known problem.