2022 Subaru Forester

On two occasions now, one on XXX and another in XXX our vehicle initiated a pre collision breaking sequence with no visible object in our path. On XXX this occurred while turning off of a main road into a shopping center located on route XXX in [XXX]. I was traveling at about 15-20mph with no cars in front of me. The vehicle displayed a pre- collision warning and the vehicles breaks locked up. No injuries but I had both my children with me in the car and we were all quite shaken up. The event in XXX happened while my husband was traveling on climax rd in [XXX]. On a sunny day with no one ahead of him traveling at about 45mph the same pre collision warning happened and the breaks locked up on him causing his tires to scratch and the car to come to a Hault. no injuries as a result. Additionally we have had multiple failures of the auto start/stop system while in active traffic. At this point it is about 5 times. Each failure resulted in the car having to be turned off and back on while in active traffic. The vehicle is scheduled to be brought into the suburu dealer of Purchase for inspection for these issues. An issues has also been filed with Suburu of America. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My Subaru Forrester Eyesight system cuts out and is disabled while driving, including while the cruise control was engaged causing me to brake hard while driving to avoid a collision and a message announcing it is disabled is displayed on the screen. I took the car to my dealership who confirmed that there is a software problem but because I was out of the initial warranty I would have to pay to have the fix installed on my car. They charged me for an hour of service ($288.60) to install a software update to the "EyeSight® Driver Assist Technology[ ] the culmination of everything Subaru engineers know about safety". Obviously they know there is a problem with their safety system and have created a fix but are charging the customers to correct it.

After two years, we had a rock hit our windshield and crack it. The car is not safe to drive and it is our only vehicle. We have learned that Subaru has used subpar glass on their windshields and they just had a class action lawsuit regarding that. Today, we were told that they have a National Backorder situation with our windshield OEM parts. Subaru is INSISTING that we only replace our windshield with OEM parts with a re-cllibration to follow for eyesight, etc. Our Insurance company has approved OEM parts, the calibration and the Repair company was ready to go today. After calling around all day with the help of multiple Subaru Dealerships, we found that we cannot get these parts for a long time (no actual date provided) and that many customers have been waiting for over a year (the vehicle is two years old). Subaru's corporate customer "advocacy" area would not assist us and treated us horribly. Subaru is threatening to not honor our warranties if we use OEM equivalent parts. There are laws against practices like this including The Magnuson-Moss Warranty Act. We need to get our car fixed immediately as we have no other mode of transportation right now. There is no reason for this situation as safety should be the number one priority! It seems that the entire Country is affected by this and Subaru just continues to not resolve the situation. In addition, a couple of Subaru employees mentioned that Subaru has totally stopped glass production for these vehicles. If that is the actual case, they have to announce a massive recall and provide new vehicles or settlement funds to the many who are affected by this situation. Nobody should be told to drive on the road with cracks or chips in their windshield. Nobody should be told that they are on their own. Nobody should be put in impossible situations like these ones. Shame on Subaru - hold them responsible and accountable!!!

Check Engine, Eyesight Off, [S] flashing, Check Owners Manual came on meanwhile driving at normal speeds, 55mph, last dealership check and oil change was June 20, 2024. Finding same error has occurred to other Subaru Forester drivers: NHTSA ID # 11490232 NHTSA ID # 12479843 NHTSA ID # 11511658 NHTSA ID # 11490977 NHTSA ID # 11479843 NHTSA ID # 11499756 NHTSA ID # 11480952 NHTSA ID # 11491752 NHTSA ID # 11474804 found on [XXX] . Will take car to Advanced Autoparts in the morning to get a code read. Previously found to be an issue with Thermo Control Valve. I am two hours away from a Subaru dealership. HELP!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle was started with the remote start to warm up. It was about -15F. It ran for 10 minutes and then shut off as it is supposed to. The driver got in the car, started the car, all the gauges went crazy and all the dash lights lit up. The driver heard a popping sound and then there was smoke under the hood. The vehicle became engulfed in flames. The vehicle was a total loss as was the car sitting next due to the heat from the fire. The house that the vehicle was parked near sustained minor damage (bubbling paint on porch). Two fire departments responded to the call. Prior to the incident, the vehicle had been running normally and no recent work had been done on the vehicle. The fire chief/inspector and the insurance company were both unable to determine the source, as all that was left was a burnt out frame. The dealership was called in inquire about any warranty coverage, but stated unless it could be proved to be a defect, then they were not liable. The vehicle was towed by the insurance carrier and currently sits on their lot.

I believe the glass used for the front windshield in my 2022 Subaru Forester is structurally defective. I have experienced 3 chips in different areas of the windshield while driving at different times over the past 2 months. The most recent was October 11,2023. There were no loud impact sounds or obvious rocks strikes that impacted my windshield for each occurrence. I did hear a very faint noise when the latest chip appeared. It is my concern that if an object were to hit the type of glass used for this windshield while on the freeway it could shatter and cause harm to me and impair by ability to operate my Forester. I have read online of many problems with Subaru windshield glass occurring over many years and models. I believe this problem needs to be corrected most likely by changing the type of glass used. I reported this to a Subaru dealer. There were no warnings or other symptoms of the problem prior to the failure.

My wife was driving our 2022 Subaru forester and I was following her in a second vehicle on the way to the airport for our honeymoon. The road we were on had a steep incline and then smoothed out to a plateau. At approximately 4:30am, 100 yrds from the top of the hill, a deer ran out in front of the Subaru. We both travelling at around 50mph. Before striking the deer my wife was able to slam on the brakes and attempt to swerve, but she still struck the deer with the front left portion of the Subaru. She immediately pulled off to the side of the road and I pulled in behind her. I ran to her car and saw that airbags had deployed and there was fire leaking out of the car in the center of the engine compartment. I helped my wife out of the car and back into my car and we reversed 100 feet back down the road. By the time I stopped reversing the entire engine block had erupted into flames. I determined it was not safe enough to approach the vehicle to recover our luggage or any belongings and called 911. Within 10 minutes the entire car was completely in flames. There were 5 separate explosions. This occurred in a rural area and it took fire and safety approximately 25 minutes to arrive on scene. It took them around 40 minutes to put out the fire completely and haul the car away. The deer that was struck was not killed by the impact and was not on the scene. The damage to the car when I first arrived, thirty second or so after my wife struck the deer, appeared to be mostly on the left side of the car and cosmetic in nature. The speed at which the car caught fire and was engulfed in flames was between five and ten minutes.