NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
207 reportsMileage unknown · Sep 8, 2023
Visibility/wiper
As I was getting into my vehicle with my family, we heard a loud noise come from the front of the vehicle ( windshield are). We immediately noticed the windshield had cracked and it had started right underneath the driver area and was going up the middle and turned to passenger side of the windshield. All of this occurred while …
Read full complaint
As I was getting into my vehicle with my family, we heard a loud noise come from the front of the vehicle ( windshield are). We immediately noticed the windshield had cracked and it had started right underneath the driver area and was going up the middle and turned to passenger side of the windshield. All of this occurred while vehicle was parked. Have been reading this has been an ongoing issue with Subaru.
NHTSA ODI #11543458
Mileage unknown · Sep 2, 2023
Chest Clip, Buckle, Harness
We’ve been using our Gold Revolve 360 car seat in rear facing for 14 months with our daughter who just turned two on August 19th. After normal wear, no car accidents and removing the carseat from the vehicle only a handful of times for sleepovers at grandparents and I’ve noticed a tear in the right strap, so bad that is nearly c…
Read full complaint
We’ve been using our Gold Revolve 360 car seat in rear facing for 14 months with our daughter who just turned two on August 19th. After normal wear, no car accidents and removing the carseat from the vehicle only a handful of times for sleepovers at grandparents and I’ve noticed a tear in the right strap, so bad that is nearly cut all the way through. This is toward the bottom where the strap meets the seat. From what I can see, there is nothing for it to rub up on to cause this, and my daughter is not allowed toys while in her car seat that could potentially do this. This is our only carseat at this time and it is extremely concerning every time she rides in it. We spent far too much money for this to happen, especially just over a year of use. I’ve tried reaching out to Evenflo via phone, website contact support and have emailed 8 times. Their chat services on the website are never available, even during hours of operation. I’ve called the number provided to me when I got the automatic response to the form I filled out on the contact tab,1 (800) 233-5921, and was told to email only by a automated message. Then there was a different number listed on the website that was a fraud number, 1 (800) 223-5921. And have yet to receive an email back after being asked to send a list of specific photos for their engineer team over a month ago. At this point I don’t feel safe putting my daughter in the car seat anymore. This should’ve been the last car seat I had to buy for her until a booster seat. And it barely made it a year and cost me $400+. I’m beyond frustrated by the lack of support I’ve received from Evenflo and the trust I had in this product.
NHTSA ODI #11542292
Mileage unknown · Aug 1, 2023
Unknown Or OtherVisibility/wiper
I have ~50,000 miles and have had an excessive amount of chips on my front windshield. Getting them filled doesn't matter, and the windshield will crack. I've replaced the windshield twice since owning this vehicle at $1200+ (high costs due to front camera recalibration). I've owned many vehicles over the years and have never ha…
Read full complaint
I have ~50,000 miles and have had an excessive amount of chips on my front windshield. Getting them filled doesn't matter, and the windshield will crack. I've replaced the windshield twice since owning this vehicle at $1200+ (high costs due to front camera recalibration). I've owned many vehicles over the years and have never had a windshield chip or crack this frequent. I've seen many other complaints online, did Subaru cheap out on glass or is the wind shield angle ineffective in shedding simple road debris from causing failures? I have concerns that the windshield would be unable to stop larger debris from entering the cabin and potentially injuring occupants.
NHTSA ODI #11535666
Mileage unknown · Jul 2, 2023
Unknown Or Other
I was driving my 2021 Subaru Forester on the highway and suddenly I saw with my own eyes a crack appear in the front window shield glass. A thin crack, about 2 feet long. curved shape. in the section in front of the steering wheel. It was out of nowhere; there was no warning lamps, messages or other symptoms of the problem pri…
Read full complaint
I was driving my 2021 Subaru Forester on the highway and suddenly I saw with my own eyes a crack appear in the front window shield glass. A thin crack, about 2 feet long. curved shape. in the section in front of the steering wheel. It was out of nowhere; there was no warning lamps, messages or other symptoms of the problem prior to the failure. I was terrified and shocked, as my car was just 2 years old. No one was hurt, and other cars were not affected as I continued to drive stably. But I was a bit shaken, as I was worried the crack might burst wider and thus I would lose control of the car. Thankfully, it stayed that way and I exited the highway and pulled over at a mall and called the dealership. The dealership was not very responsive: I was asked to call the next Monday again and schedule a time to bring the car there for inspection. It was definitively the poor quality of the glass/defect. I purchased extended warrant/Added Security from the dealership when I bought the car. It should cover this defect. I was hugely disappointed with the quality of Subaru car. Will never buy this brand again.
NHTSA ODI #11529998
Mileage unknown · Jun 20, 2023
Vehicle Speed ControlCrash
The contact owns a 2021 Subaru Forester. The contact stated while parking the vehicle in a parking lot, the vehicle accelerated independently and jumped the curb and into the bushes. The contact attempted to reverse the vehicle but continued to also accelerate independently in Reverse. The contact stated the gear shift was on Ne…
Read full complaint
The contact owns a 2021 Subaru Forester. The contact stated while parking the vehicle in a parking lot, the vehicle accelerated independently and jumped the curb and into the bushes. The contact attempted to reverse the vehicle but continued to also accelerate independently in Reverse. The contact stated the gear shift was on Neutral and continue to Rev loudly. The contact stated the vehicle stop on its own due to the tires deflating. The contact stated no one was injured nor sought medical attention. A police report was not filed. The vehicle was not drivable. The contact towed to the local dealer but was unable to duplicate nor diagnosed the failure. The manufacturer had been informed of the failure. The failure mileage was unknown.
NHTSA ODI #11527951
Mileage unknown · May 31, 2023
Visibility/wiper
When I was driving less than 40 MPH a small pebble hit the lower portion of my windshield and the glass instantly cracked across my line of sight. It made it so images were distorted.
NHTSA ODI #11524682
27,985 miles · May 18, 2023
Visibility
The contact owns a 2021 Subaru Forester. The contact stated that a small crack had developed on the front windshield. After parking the vehicle, the contact discovered that the crack had expanded. The contact stated that there was no impact to the windshield to have caused the windshield to crack. The windshield was not replaced…
Read full complaint
The contact owns a 2021 Subaru Forester. The contact stated that a small crack had developed on the front windshield. After parking the vehicle, the contact discovered that the crack had expanded. The contact stated that there was no impact to the windshield to have caused the windshield to crack. The windshield was not replaced. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 27,985.
NHTSA ODI #11522682
Mileage unknown · May 15, 2023
Forward Collision AvoidanceLane Departure
Braking system sometimes is activated by a sign on the side of the road, by a tree if we are turning, or nothing at all. Nearly in 2 rear end collisions when the system activated incorrectly. We cannot drive into our garage with the system activated...brakes keep slamming on. The only safe way to operate this subaru is to manual…
Read full complaint
Braking system sometimes is activated by a sign on the side of the road, by a tree if we are turning, or nothing at all. Nearly in 2 rear end collisions when the system activated incorrectly. We cannot drive into our garage with the system activated...brakes keep slamming on. The only safe way to operate this subaru is to manually turn it off every time we start the car. Subaru dealership states it cannot recalibrate the eyesight system as it does not have that ability. Dealership is in Corvallis oregon. Lane notification system also has issues in construction zones (it tries to steer the car into the water barriers marking the lane changes. At least the side warning system can be permanently disabled. We have filed many complaints with subaru to no avail. Promised return phone calls never happen, phone transfers to their technical department result in dropped calls. This system is dangergous!!!
NHTSA ODI #11522161
Mileage unknown · May 11, 2023
Visibility/wiper
Subaru's Windshield problems persist. Bought a 2021 forester in 2021, shortly after had a small chip turn into a giant crack in a matter of days. Dealership wouldn't repair under warranty, so $1000+ to have it replaced and Eyesight recalibrated. I understand now why they sell glass insurance. Less than 18 months later the re…
Read full complaint
Subaru's Windshield problems persist. Bought a 2021 forester in 2021, shortly after had a small chip turn into a giant crack in a matter of days. Dealership wouldn't repair under warranty, so $1000+ to have it replaced and Eyesight recalibrated. I understand now why they sell glass insurance. Less than 18 months later the replacement windshield spontaneously cracked from the bottom up, forming a 18" upside down L-shape, just as the previous class action lawsuit describes. No warning as this happened sitting in a garage overnight, no outside influence could have caused it. The crack is partially within sightline to the hood, but visibility to the road is impaired by the horizontal portion of the crack.
NHTSA ODI #11521522
Mileage unknown · Apr 7, 2023
Visibility/wiper
My Subaru Forester 2021 windshield cracked spontaneously with no contact of an object (rock, etc.) Previous known issues and class action suits related to Subaru model windshields cracking spontaneously with no contact.
NHTSA ODI #11516016