2021 Subaru Forester

The windshield cracked in the center while driving in a heavy rain storm. The temperature dropped from about 86 degrees to 73 degrees during the storm. I was operating my A/C at the time. The dealer inspected the windshield and found no external indication of damage. The repair was performed by the dealer under the new car warranty. Subaru America customer service was contacted and coordinated with the dealer for repair after inspection. Repair was listed as windshield install for stress crack.

March 2021: Windshield - cracked from a small stone on roadway (Rt 1). Crack is from top edge of windshield down and past the middle. Needed to be replaced. Paint chip needed to be repaired. Had to pay deductible of $500. Replaced with new OEM windshield. July 2021 weekend on highway(Turnpike). Stone caused a star shaped crack. Two days later the small damage radiated into 3 cracks covering more than half the windshield. Paying another $500 for replacement. Damage of two new OEM windshields in less than 5 months on a brand new car causes fear of driving freely in case the next pebble might come through. Police can ticket for driving with a cracked windshield. Loss of time and effort to replace. Causes anxiety driving even after the windshield is replaced since it is so prone to damage and costs $500 each time. Weakness in Subaru windshields known since 2015. I would expect such problems would have been resolved six years later. Have not experienced such a problem in 30 years of driving various model cars. Benefits of buying a new car is mostly lost both in expenses and peace of mind. Verified by insurance representatives.

Bought the Vehicle new. 2000 miles later I walk into my garage and notice a 6 inch crack at the top of my windshield. Completely out of nowhere. Neither my wife or I ever heard any impact that would have caused it. Immediately took it to dealership and had service rep inspect it. He seemed understanding and said he would try and get the go-ahead to replace from Subaru of America. Nothing for months. I finally followed up and now nothing again. I am at 7000 miles now and am driving with a 3 ft long C shaped crack because I am not paying for this absurdity. $30,000 and now I am to spend over $1000 more within 2 months of driving. The dealership has the original pictures from when it had just occurred.

The windshield was hit by a small stone on highway and show a minor chip mark a while ago. Nothing else happened and the chip mark remain as it happened on my other vehicles. I parked in my indoor garage as usual on the July 4 weekend. When I pull out the vehicle to work on Tuesday. I was terrible surprised by finding long cracks appeared on my windshield. One of them is more than a foot long.

This is the second cracked windshield on our new Subaru Forester in the past four months. We purchased the car new just over six months ago (12/29/2020). The first time, the windshield cracked, something hit the windshield while driving. The crack was extensive and we paid to replace the windshield on 3/22/2021. The second time something hit the windshield while driving (on 6/8/2021), it just chipped the windshield, and since the chip was a small star, less than the size of a quarter, we had the chip repaired to prevent further damage (on 6/10/2021). Today (7/4/2021), the windshield cracked while the car was parked in the driveway. The crack extends from the original chip. Since an intact windshield is critical to the safety of the vehicle, we will replace the windshield again. See attached photos and receipts. It is disappointing to have to replace the windshield twice within the first seven months we have owned the car. This seemed so unusual, I searched online to see if other Subaru owners have had similar problems. There is evidence that this has happened to others as well, so this may be a bigger issue. See https://www.subaruforester.org/threads/2021-3-days-new-and-my-windshield-is-crack-already-moan.821592/ and https://www.torquenews.com/1084/can-your-subaru-windshield-shatter-its-own-new-forester-and-outback-owners-say-yes