2020 Subaru Forester

The SUV developed the long crack across its windshield (see attachment) while parked in garage. There was no impact to cause the disintegration. There was a minor "star" damage at the bottom of the windshield, approx. 3/4 - 1 inch wide, no ding, that had occurred some two weeks prior, that I was about to get repaired. The concern here is quality of the glass that is easily damaged and disintegrates without impact.

My 3rd windshield needs to be replaced for cracking clear across. The first one shattered after a pine one fell from a tree and completely shattered the glass. Employer paid 1,000 (see pic)The next was hit by small pebbles and it instantly cracked one half of windshield. Insurance paid with 500 deductible. This time I heard a pop and a crack appeared from the bottom and continued to crack all the way across with several cracks starting from the original crack. An estimate of 1,000to fix it.

Subaru has a known issue with a Thermo Control Valve in Foresters. Apparently the part is failing all over the place and they redesigned the part and are replacing it. The problem is the part is backordered and the dealerships are telling people it is safe to drive the car. Our car completely shut off at highway speed. I have since learned this is happening to a number of other owners who were also told it was safe to drive it while the part is back ordered. This vehicle has a lot of advanced driver features and some or all of them are shut off when this happens. Very dangerous for them to tell people to keep driving it and the vehicle should be recalled to replace the defective part that is failing.

The contact owns a 2020 Subaru Forester. The contact stated that while attempting to park her vehicle, the vehicle independently accelerated without warning. The vehicle ran through both the parking lot fence and a fence located on private property. The contact made multiple attempts to stop the vehicle by depressing the brake pedal; however, the vehicle failed to stop. The vehicle continued accelerating down a driveway as she attempted to avoid hitting a house, a tree, and another parked vehicle. The contact was able to shift the vehicle into park which stopped the acceleration. The air bags did not deploy upon impact. The contact suffered a headache but did not seek any medical assistance. A police report was filed. Both the parking lot and private property fences were damaged. The contact was able to drive the vehicle back to the parking lot where she called the dealer and was instructed to leave the vehicle at the scene until the vehicle was inspected. The contact was informed that the dealer filed a claim with the manufacturer. The vehicle was not diagnosed or repaired. The failure mileage was 14,865.

There are various lights on on the dash of the vehicle when nothing is seemingly inherently wrong with the vehicle. I notified the dealership about this issue, the dealership claimed that special parts were ordered but I still have not been notifed of their arrival. This puts my safety at risk due to the fact that I am not sure wether the car actually has an issue, or if it is a mere malfunction. The vechicle is now shaking.