2019 Subaru Forester

The contact owns a 2019 Subaru Forester. The contact stated that the vehicle was parked in the garage and the following morning he noticed there was a crack on the windshield. The contact stated that he could not determine the cause of the failure. The vehicle was taken to an independent mechanic who diagnosed that the windshield needed to be replaced. The contact stated that the vehicle was repaired however, the failure recurred while the vehicle was parked in the garage. The dealer and the manufacturer were not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 8,000.

The windshield on my 2019 Subaru Forester is the worst windshield I have seen. In three years, of which I have worked from home half that time and thus limited driving, I had over 8 rock chips, four of which are star cracks. I owned a Hyundai for eight years and never had an issue with that windshield. This is the worst glass I have ever had in a vehicle. I wished there was an aftermarket glass that could be installed to replace this one instead of the manufacturer's glass, but I am told the eyesight feature may not work then. I am stuck having to replace this windshield with the same glass. So I am sure I will be returning for another replacement, again and again, and again. The latest rock chip caused the windshield to crack half -way across the windshield and the split causes any passenger to have light refracted directly into their eyes.

While washing my vehicle, I would notice small tiny little dips in the windshield. It appeared to be tiny chips as if they were hit with 1000 pebbles. I addressed the issue with the dealership in January 2021. They took pictures and submitted it to the Subaru corporate office. I knew that there were issues related to windshields cracking spontaneously which is why I addressed it with the dealership. They stated that my vehicle may not be related to that issue. Today, August 7, 2021, I went to lunch and park my vehicle. When I returned, I noticed a large crack which runs halfway through my windshield. It starts on the bottom right corner and goes all the way across underneath my rearview mirror.

Repeated SUDDEN BATTERY DRAIN when car sits overnight, car is disabled. Note that Key FOB is kept away from the car when not in use, no accessories are left on (i.e. lights, door ajar, etc.) and car is only sitting for one night. There were no warning lights or messages or other symptoms prior. No indication as to cause each time after car battery is jumped by road service. Incidents began on March 11, 2019 (car was purchased Nov. 15, 2018); repeatedly occurs approx. every 4-6 weeks without any noticeable time elapse patterns. Began recording occurances regularly since August of 2020 (more incidents prior), total of 21 times to date; and 12 times in 2021 alone. Problem was reported frequently (and once towed) to Hodges Subaru (Ferndale, MI) dealer service dept. Battery & electrical systems were inspected by them several times since 2020. Dealer service claimed there were no problems with electrical system at each check, however Battery was replaced 2 times: 10/20/20 (as a "courtesy") and 5/24/21 (claimed defective battery). The same sudden battery drain continued to occur 9 times after it was first replaced; and an additional 4 times to date since the latest replacement on 5/24/21. Latest incident on Aug. 1, 2021.

Date of incident: 16JUL2021; Mileage at time of incident: 23,202; Driving home from having a recall repair at the dealership, the front windshield cracked with no apparent outside impact. Crack originated in the area where the de-icer for the wipers is located vertically in the middle of the windshield. In an approximate 30 minute time frame the crack proceeded vertically up the middle of the windshield at which point it started to move in a horizontal direction toward the driver side directly at eye level.

The contact owns a 2019 Subaru Forester. The contact stated that since owning the vehicle in October 2019, five separate cracks had formed on the windshield due to various small debris hitting the windshield while driving at various speeds. On five separate occasions, the contact had taken the vehicle to the same independent mechanic who replaced the windshield each time. Despite each repair, the same failure would occur soon after replacement. Currently, the contact stated that there were two cracks on her windshield, one that had formed on the lower driver side of the windshield and another on the bottom side of the passenger’s side windshield. The contact stated that the cracks obstructed her view while driving. The contact stated that there were several dents on the hood. She had taken the vehicle to an independent mechanic who informed her that the dents were caused by acorns falling onto the hood. The contact was informed that the hood metal was very soft. She also mentioned that while driving at various speeds or even going through a car wash, the hood would wobble due to the wind and air would circulate through the hood. The dealer had been notified of the failure and informed her that they were unaware of the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was unknown.

Was at the cemetery unloading mulch bags for family gravesite, with rear gate up, for about 30 - 40 minutes total late May 2021. Battery was dead. Had to have someone come and jump start. No problems after that. Had a previous time before that in the cemetery the previous year (2020) where rear gate was up and battery was slow to turn over after 20 minutes.

The contact owned a 2019 Subaru Forester. The contact stated while her mother was driving at 25 mph, the engine revved and the vehicle independently accelerated to 50 mph. The contact attempted to stop the vehicle by depressing the brake pedal but the vehicle continued to the accelerator. As a result, the driver went off the road, through a field, crashed into a few tree stumps, and a playground fence. The air bags failed to deploy. A police report was filed. The contact sustained a sore neck and a couple of bruises but did not require medical attention. The vehicle was not drivable and was towed to a collision center. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 13,099.