NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
144 reportsClear category filter500 miles · Jun 25, 2020
EquipmentUnknown Or Other
THE GPS SYSTEM IS UNSAFE. IT SAYS "EXIT RIGHT AHEAD", WHICH WOULD IMPLY THAT YOU SHOULD EXIT AT THE NEXT EXIT. BUT IT SAYS THIS WHEN THE EXIT PROGRAMMED IS THE 2ND OR 3RD EXIT. MY WIFE TRIED TO EXIT AT THE NEXT EXIT, AND THEN AT THE LAST MINUTE, SHE REALIZED THAT IT WAS WRONG AND SHE SWERVED BACL ONTO THE HIGHWAY AND ALMOST HA…
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THE GPS SYSTEM IS UNSAFE. IT SAYS "EXIT RIGHT AHEAD", WHICH WOULD IMPLY THAT YOU SHOULD EXIT AT THE NEXT EXIT. BUT IT SAYS THIS WHEN THE EXIT PROGRAMMED IS THE 2ND OR 3RD EXIT. MY WIFE TRIED TO EXIT AT THE NEXT EXIT, AND THEN AT THE LAST MINUTE, SHE REALIZED THAT IT WAS WRONG AND SHE SWERVED BACL ONTO THE HIGHWAY AND ALMOST HAD AN ACCIDENT. SUBURU HAS TO REPROGRAM THE GPS SYSTEM SO THAT IT DOESN'T SAY "EXIT RIGHT AHEAD" WHEN IT ISN'T THE CORRECT EXIT. THEY SHOULD THEN ISSUE A RECALL AND REPROGRAM SUBURU OWNERS GPS SYSTEM FOR FREE. *TR
NHTSA ODI #11330839
22,000 miles · Jun 22, 2020
Unknown Or OtherVisibility
WINDSHIELD CRACKING. *TR
NHTSA ODI #11330103
2,000 miles · Jun 22, 2020
Unknown Or OtherVisibility
IN JUNE 2019, 2 MONTHS AFTER I PURCHASED MY 2019 SUBARU FORESTER, A VERY SMALL ROCK HIT THE BOTTOM OF MY WINDSHIELD AND IMMEDIATELY CRACKED THE WINDSHIELD 6 INCHES, WHICH IS ABOVE THE LEGAL ROCK CHIP REPAIR LENGTH. SO I WOULD HAVE TO REPAIR THE ENTIRE WINDSHIELD. I WAS ON THE I-15 FREEWAY DIVING 80 MILES PER HOUR, THE LEGAL SPEE…
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IN JUNE 2019, 2 MONTHS AFTER I PURCHASED MY 2019 SUBARU FORESTER, A VERY SMALL ROCK HIT THE BOTTOM OF MY WINDSHIELD AND IMMEDIATELY CRACKED THE WINDSHIELD 6 INCHES, WHICH IS ABOVE THE LEGAL ROCK CHIP REPAIR LENGTH. SO I WOULD HAVE TO REPAIR THE ENTIRE WINDSHIELD. I WAS ON THE I-15 FREEWAY DIVING 80 MILES PER HOUR, THE LEGAL SPEED LIMIT. *TR
NHTSA ODI #11330077
18,848 miles · Jun 14, 2020
Unknown Or Other
PURCHASED NEW JAN.9,1919.ON JUNE 13,2020 CAR WAS PARKED IN OUR DRIVEWAY, OFF WITH WINDOWS CLOSED.MY WIFE OPENED DRIVER'S SIDE DOOR TO REMOVE AN ITEM.WHEN CLOSING THE DOOR, THE HATCH BACK WINDOW SHATTERED SPONTANEOUSLY.WE WERE AND ARE SHOCKED.SPOKE WITH OUR SALESMEN WHO REJECTED OUR CLAIM FOR DAMAGE.
NHTSA ODI #11328738
19,000 miles · Jun 12, 2020
Unknown Or OtherVisibility
WINDSHIELD IS FRAGILE. THE WINDOW SHIELD HAD ROCK CHIP IN THE FIRST MONTH I GOT THE CAR. AFTER 1 YEAR, I GOT ANOTHER ROCK CHIP THAT CRACKED IT SO BAD, A HUG LINE RUNS ACROSS THE WINDSHIELD. I HAD MULTIPLE CARS BEFORE, THIS CAR IS PROBABLY THE MOST FRAGILE GLASS I EVER EXPERIENCE. *TR
NHTSA ODI #11328607
7,385 miles · Apr 26, 2020
Unknown Or Other
WHILE DRIVING ON FREEWAY AT 55 MPH I HEARD A LOUD POPPING NOISE AND THEN DISCOVERED A LARGE DIAGONAL CRACK IN MY WINDSHIELD. TOOK TO SUBARU DEAL WHO CONFIRMED WINDSHIELD NEEDED REPLACING. REPLACEMENT AND RECALIBRATION OF "EYESIGHT" GUIDANCE SYSTEM PERFORMED BY DEALER
NHTSA ODI #11322294
1,223 miles · Apr 26, 2020
Unknown Or Other
WHILE DRIVING ON FREEWAY AT 55 MPH HEARD A LOUD NOISE AND DISCOVERED A LARGE CRACK IN MY WINDSHIELD. TOOK TO SUBARU DEALER WHO DIAGNOSED CRACKED WINDSHIELD AND HAD WINDSHIELD REPLACED AND "EYESIGHT" GUIDANCE RECALIBRATED AT A SUBSTANTIAL COST
NHTSA ODI #11322292
5,906 miles · Apr 21, 2020
Unknown Or Other
WINDSHIELD CRACKED FOR NO APPARENT REASON. NO ROCKS OR PEBBLES STRUCK THE VEHICLE. CRACKED ON WINDSHIELD APPEAR WHEN IT WAS PARKED.
NHTSA ODI #11321860
12,000 miles · Apr 5, 2020
Unknown Or Other
SECOND CRACKED WINDSHIELD AFTER ONLY 12,000 MILES. PEBBLE STRIKE ON FREEWAY DEVELOPED INTO HUGE CRACK IN ONLY A MATTER OF MINUTES. I WAS DRIVING SPEED LIMIT AND KEPT DISTANCE FROM CAR IN FRONT OF ME. PICKUP TRUCK PASSING ON LEFT MUST HAVE KICKED UP PEBBLE.
NHTSA ODI #11320233
18,000 miles · Apr 4, 2020
Electronic Stability Control (esc)Unknown Or Other
PURCHASED THE VEHICLE BRAND NEW IN DC OF 2018. SINCE THEN IT HAS HAD A SERIES OF ELECTRICAL ISSUES DATING BACK TO AS EARLY JUNE OF 2019. THE AIR CONDITIONER STOPPED WORKING AND I HAD TO TAKE THE VEHICLE IN TO GET SERVICED. MY FIRST RED FLAG. THEN THE BATTERY RANDOMLY DIED WHILE WAITING PARKED IN DECEMBER (TEMPERATURE THAT DAY WA…
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PURCHASED THE VEHICLE BRAND NEW IN DC OF 2018. SINCE THEN IT HAS HAD A SERIES OF ELECTRICAL ISSUES DATING BACK TO AS EARLY JUNE OF 2019. THE AIR CONDITIONER STOPPED WORKING AND I HAD TO TAKE THE VEHICLE IN TO GET SERVICED. MY FIRST RED FLAG. THEN THE BATTERY RANDOMLY DIED WHILE WAITING PARKED IN DECEMBER (TEMPERATURE THAT DAY WAS ABOVE FREEZING). AFTER THAT INSTANCE, I HAD SEVERAL MORE DEAD BATTERY ISSUES WITH THE VEHICLE. FAST FORWARD TO 2 WEEKS AGO WHERE AGAIN MY BATTERY DIED, I GOT THE CAR JUMPED AND THE BATTERY KEPT DYING THE NEXT DAY. RECENTLY HAD A NEW BATTERY INSTALLED BY THE DEALER (TUESDAY) AND AGAIN THE BATTERY DIED THE NEXT TIME I WENT TO START THE VEHICLE! THE CAR ALSO HAS OTHER ELECTRICAL ISSUES REGARDING THE START/STOP FEATURE. I'VE HAD INSTANCES WHERE THE VEHICLE HAS COMPLETELY SHUT OFF AND I HAD TO MANUALLY RESTART IT. THE CRUISE CONTROL SPEED CONSTANTLY VARIES. THE CAR DOESN'T ALWAYS RECOGNIZE WHEN I PLUG IN MY PHONE. IT SEEMS THAT ANY ELECTRICAL COMPONENTS OF THE CAR SIMPLY DON'T WORK AND ARE NOT RELIABLE. SUBARU SHOULD BE ASHAMED OF THEMSELVES FOR ALLOWING THIS DEATH TRAP OF A VEHICLE ON THE ROAD. I WOULD NEVER RECOMMEND A 2019 SUBARU FORRESTER TO ANYONE LOOKING TO PURCHASE A NEW VEHICLE. THE CAR HAS BEEN NOTHING BUT AN EXPENSIVE HEADACHE SINCE THE MOMENT I PURCHASED IT. THE IRONY OF IT ALL IS THAT I TRADED IN MY OLD 2014 SUBARU FORRSTOR INTO THE DEALERSHIP BECAUSE IT HAD "ELECTRICAL ISSUES" ACCORDING TO THE DEALER AND I WAS BETTER OFF GETTING A NEW CAR. ME, BEING NAIVE TRUSTED THEIR ADVICE AND DROVE OFF WITH THIS 2019 HUNK OF PROBLEMS. I HOPE THIS MESSAGE SERVES TO ANY PROSPECTIVE BUYER OF ANY SUBARU VEHICLE TO DO THEIR OWN HOMEWORK IN REGARDS TO WHAT THEY ARE PURCHASING.
NHTSA ODI #11320206
Official recalls
3Apr 15, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
Consequence & remedy
Consequence: Missing bolts may allow the rear stabilizer bracket to shift, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will retorque and replace any missing bolts, free of charge. Owner notification letters were mailed May 17, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-21.
Dec 2, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Consequence & remedy
Consequence: An unexpected loss of power while driving can increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will inspect and replace the PCV valve, free of charge. If the PCV valve has separated and the components cannot be found, the short block engine will be replaced, free of charge. The recall began January 31, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUW-08.
Feb 6, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.
Consequence & remedy
Consequence: Loss of power steering assist would require higher steering effort, increasing the risk of a crash.
Remedy: None of the affected vehicles have been sold yet. Subaru has notified dealers and they will inspect the steering gearbox, replacing it as necessary, free of charge. The recall began February 7, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUC-88.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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