2019 Subaru Forester

The contact owns a 2019 Subaru Forester. The contact stated that the battery had drained while parked overnight on several occasion. The contact had experienced the failure approximately seven times. The battery would be jumpstarted and the vehicle would operate as needed. The low battery warning light was illuminated. The contact took the vehicle to the dealer who was unable to identify the cause of the failure. The vehicle had not been diagnosed. The dealer replaced the battery on one occasion however, the failure persisted. The contact became aware online that there was an electrical issue with the vehicle that prevented certain electrical functions from going into sleep mode once the vehicle was turned off, causing the battery to become drained. The manufacturer was not made aware of the failure. The approximate failure mileage was 600.

Repeated battery failure issues. Vehicle has had to be jumped anytime the vehicle has sat more than eight hours since approximately 01/18/2022. Vehicle has been taken to an auto shop where battery and alternator test was done. Battery has been determined to be okay, simply in need of a charge. Alternator also okay. No indicator/warning lamp or message was given prior to initial or subsequent failures. Vehicle is driven for extended periods of time each day which allows for the battery to be charged. Battery drain occurs when the vehicle is parked and turned off. Key fob kept away from vehicle, doors securely shut, no lights or accessories left on. Repeated battery failure has resulted in my being stranded until someone is available to jump the vehicle. Safety concerns of being stuck away from my home, in freezing temperatures, and/or alone at night.

There is a software problem which caused the alternator to not charge the battery correctly, causing the battery to go bad prematurely. The battery was just a few months outside of it's warranty, with it needing to be jump started frequently. It was tested at an Autozone then at the Subaru dealership confirming the bad battery. Subaru dealership confirmed the software malfunction that caused the problem. However, the software update needed was never done and was never communicated as a need. I have always taken the car in for all maintenance and this software update should have been done by Subaru. There was no warning signal/message other than the battery dying multiple times.

The car battery in my 2019 Subaru Forester drained completely overnight. The car was stuck in the garage and I could not go anywhere. I had to call for roadside assistance to get the car jumped. The battery power was at 0%. I had driven the car over 1 hour the day before, so it should have had good power stored. It appears to be parasitic power drain that happened overnight. There were no warnings given by the car that the battery power was low. The safety concern is what if I had been in a remote location and this had occurred. That scenario could have produced far more dire results. After the jump, I drove to the Subaru service department and had the battery checked. The Suburu Service Department is denying that any car component is draining the battery. They blamed my situation on ‘human error’, which it was not. There are existing lawsuits against Subaru regarding this same issue.

Battery Failure for the second time since purchase. Yesterday, 2/1/2022, I took my Subaru in due to the battery they replace about 15 months ago went dead two days ago. I was able to jump start to get back home. After sitting in my driveway after getting home two days ago I trie to start my car and again the battery was almost depleted. Not enough energy in the battery to start the car. Summary: Twice within a period of less than three (3) years I have brought my 2019 Subaru Forester in for service due to a dead battery that left me stranded. The battery, both incidents, was able to be jumped started to get home and also into Subaru for service. Both incidents Subaru Service initially said the battery was tested and OK and did not want to replace the battery. First incident: After 2 - 3 days I was back again to service for drained batter and they replaced with new battery. 13 - 15 months later the same exact battery drained and would not start car. Again, service said battery tested OK and would not replace, but my service advisor agreed to replace the batt This is the second time the battery was almost totally depleted and would not start the car. The first battery, that was part of the original purchase, died after owning the new car for about one (1) year. The first incident, I was able to get the car in for service after jumping the battery. The service tech said that the battery tested OK and Subaru would not replace the battery. Two or three days later the battery dies again. This time Subaru put in a replacement battery. Second time same incident, I took into Subaru service and again the tech said the battery tested OK. I then discussed with the Service Rep. and she agreed to mark the battery bad and to have the battery replaced with again another new battery. I asked about the issue of parasitic battery drain, which I learned about searching the web, and I assumed that they tested for this issue, but unsure if this was done.

> 5 total jump starts and 3 dead batteries requiring battery replacement since purchase 2 years ago. Total mileage currently <10k. Multiple diagnostics from dealer reported to be negative. We have been diligent about assuring no lights left on although this has been cited as a theoretical cause. Most recently, received a jump start at an airport, then driven >90 miles continuously, then was again dead after being parked after only ~<12 hours.

Battery drains extremely quickly. I replaced with brand new battery and it completely drained overnight. When I tried to start car next morning the Engine clicked repeatedly then the infotainment and dash lights started blinking and acting strangely then went black but the music still played (with a black screen and car off). This is very alarming as it appears to be a major electrical issue that could cause a fire? Or possibly shut down random safety features that I want to use.

The contact owns a 2019 Subaru Forester. The contact stated that the battery would become drained after three days of the vehicle not being driven. The vehicle was taken to an independent mechanic who informed him that the failure was not due to the battery. The contact stated that the vehicle was still being driven however, after being parked for several days the battery had to be recharged before the vehicle could be driven. The vehicle was not repaired. Neither the dealer nor the manufacturer was contacted or notified about the failure. The approximate failure mileage was 20,000.