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2018 Subaru Forester

Owner reports · Recalls · Investigations

More warning signs than most Forester years

Owner complaints for the 2018 Subaru Forester are substantially higher than the model-year median of 131.

About this comparison →

When problems were reported

Mileage at the reported incident

241 reports with mileage · 252 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Visibility/wiper. Review the 135 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 96 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 70 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

26 crash reports1 fire reports6 injury reports

What owners actually said

493 reports
13,000 miles · Jun 14, 2020
Unknown Or Other

VEHICLE WAS STATIONARY WHEN "SRS AIRBAG SYSTEM NEEDS TO BE CHECKED" WARNING APPEARED ON CONSOLE. PASSENGER WAS PRESENT IN PASSENGER SEAT. VEHICLE WAS DRIVEN AND TURNED OFF. AFTER RESTARTING VEHICLE, ERROR MESSAGE APPEARED AGAIN WHEN CAR WAS STATIONARY AND IN MOTION. MESSAGE WAS PRESENT BOTH WHEN PASSENGER WAS PRESENT AND NO PASS…

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VEHICLE WAS STATIONARY WHEN "SRS AIRBAG SYSTEM NEEDS TO BE CHECKED" WARNING APPEARED ON CONSOLE. PASSENGER WAS PRESENT IN PASSENGER SEAT. VEHICLE WAS DRIVEN AND TURNED OFF. AFTER RESTARTING VEHICLE, ERROR MESSAGE APPEARED AGAIN WHEN CAR WAS STATIONARY AND IN MOTION. MESSAGE WAS PRESENT BOTH WHEN PASSENGER WAS PRESENT AND NO PASSENGER. SYMPTOM MATCHES EXISTING NHTSA CAMPAIGN 19V701000. PERFORMED INSPECTION PER HTTPS://STATIC.NHTSA.GOV/ODI/RCL/2019/RCRIT-19V701-0743.PDF, FOUND PASSENGER-SIDE FRONT AIRBAG OCCUPANT DETECTION SYSTEM (ODS) HARNESS THAT MATCHES DEFECTIVE PART DESCRIPTION PROVIDED BY SUBARU (DATE CODE IS BEFORE 18074, SUPPLIER CODE IS 6578). OWNER CONCERN IS THAT THE VEHICLE VIN DOES NOT APPEAR LISTED UNDER RECALL PROVIDED ON NHTSA OR SUBARU WEBSITE, EVEN THOUGH THE DEFECTIVE, RECALLED PART IS PRESENT IN THIS VEHICLE. OWNER BELIEVES THAT SCOPE OF RECALL IS INCORRECT AND DID NOT INCLUDE ALL AFFECTED VEHICLES.

NHTSA ODI #11328788

16,243 miles · Jun 13, 2020
Visibility/wiper

WINDSHIELD GLASS SUDDENLY CRACKED ON RIGHT SIDE FROM THE EDGE TOWARD THE LEFT SIDE. CRACK IS ABOUT 12" LONG. WINDSHIELD WAS NOT STRUCK FROM ROCK OR ROAD DEBRIS. I NOTICED WHEN I GOT IN THE CAR WHEN STATIONARY IN THE GARAGE. *TR

NHTSA ODI #11328688

50,000 miles · Jun 11, 2020
Visibility

TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE PASSENGER'S SIDE WINDOW SHATTERED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES REPORTED. AN INDEPENDENT MECHANIC REPLACED THE WINDOW PROVIDED THROUGH THE INSURANCE COMPANY. THE DEALER WAS NOT INFORMED OF THE FAILURE. THE MANUFACTU…

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TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE PASSENGER'S SIDE WINDOW SHATTERED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES REPORTED. AN INDEPENDENT MECHANIC REPLACED THE WINDOW PROVIDED THROUGH THE INSURANCE COMPANY. THE DEALER WAS NOT INFORMED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

NHTSA ODI #11328315

35,000 miles · Jun 3, 2020
Air Bags

THERE IS A CURRENT RECALL AFFECTING 2018 SUBARU FORESTER'S (NHTSA CAMPAIGN NUMBER: 19V701000). I CURRENTLY OWN A 2018 FORESTER THAT THE VIN NUMBER DOES NOT MATCH THE RECALL. HOWEVER MY VEHICLE I DOING THE EXACT THING THAT THE RECALL IS FOR, THE PASSENGER SIDE AIRBAG TURNS OFF, LIGHT COMES ON AND AN SRS AIRBAG WARNING MESSAGE C…

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THERE IS A CURRENT RECALL AFFECTING 2018 SUBARU FORESTER'S (NHTSA CAMPAIGN NUMBER: 19V701000). I CURRENTLY OWN A 2018 FORESTER THAT THE VIN NUMBER DOES NOT MATCH THE RECALL. HOWEVER MY VEHICLE I DOING THE EXACT THING THAT THE RECALL IS FOR, THE PASSENGER SIDE AIRBAG TURNS OFF, LIGHT COMES ON AND AN SRS AIRBAG WARNING MESSAGE COMES ON. TOOK MY VEHICLE TO THE DEALER WHILE STILL UNDER WARRANTY, THEY SAID THERE WAS NOTHING WRONG WITH IT, EVEN THOUGH THERE WAS A TROUBLE CODE FOR THE PASSENGER SIDE AIRBAG THAT THEY JUST CLEARED. SIX MONTHS LATER AND NOW NOT COVERED UNDER WARRANTY, VEHICLE IS DOING THE SAME THING, TURNING THE AIRBAG OFF, ERROR MESSAGE COMING ON. I FEEL AS THOUGH SUBARU DIDN'T INCLUDE ALL OF THE CORRECT VIN NUMBER OF VEHICLES THAT WERE AFFECTED. IT CREATES A SAFETY ISSUE FOR THE PASSENGER, BEING THAT THE AIRBAG TURNS OFF AND WILL NOT WORK IN THE EVENT OF A CRASH. I ALSO DON'T FEEL LIKE I SHOULD HAVE TO PAY TO FIX SOMETHING THAT IS OBVIOUSLY A PROBLEM WITH OTHER VEHICLES OF THE SAME YEAR MODEL HAVING THE SAME PROBLEM JUST CAUSE MY VIN NUMBER IS NOT INCLUDED. THEY SHOULD EXTEND THE VIN'S TO ALL 2018 MODELS. *TR

NHTSA ODI #11327066

12,345 miles · May 28, 2020
Unknown Or OtherVisibility/wiper

WINDSHIELD HAS EASILY CRACKED MULTIPLE TIMES AND IS VERY EXPENSIVE TO FIX. *TR

NHTSA ODI #11326337

21,000 miles · May 20, 2020
Unknown Or OtherVisibility

I HEARD A LOUD POP WHEN DRIVING ON A MAJOR ROAD. JUST DRIVING. I LOOKED UP AT THE REAR VIEW AND SAW THE WINDSHIELD HAD A VERY LARGE / LONG CRACK IN IT. I CALLED SUBARU DEALERSHIP THEY TOLD ME TO CALL MY INSURANCE COMPANY. NO MENTION OF PROBLEMS WITH WINDSHIELDS. *TR

NHTSA ODI #11325242

31,000 miles · May 19, 2020
Vehicle Speed Control

TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE WOULD ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY 3 SECONDS BEFORE RESUMING NORMAL OPERATION. THE VEHICLE WAS TAKEN TO …

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TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE WOULD ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY 3 SECONDS BEFORE RESUMING NORMAL OPERATION. THE VEHICLE WAS TAKEN TO MARK MILLER SUBARU (3535 STATE ST, SOUTH SALT LAKE, UT 84115) AND AN UNKNOWN DEALER IN AUSTIN, TEXAS, HOWEVER, NEITHER DEALER WERE ABLE TO PROVIDE A CONCLUSIVE DIAGNOSIS OF THE VEHICLE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000.

NHTSA ODI #11325160

4,985 miles · May 11, 2020
Unknown Or Other

I PURCHASE A 2018 SUBARU FORESTER AND 5 MONTH LATER THE SIDE/BACK RADAR WARNING SYSTEMS WENT DEAD. I RETURNED IT TO THE DEALER AND WAS TOLD BECAUSE OF A SCRATCH ON THE BUMPER THE CAR WAS IN AN ACCIDENT AND THE PART WAS NOT WARRANTED AND WOULD COST OVER $2K TO REPAIR. THIS PART WARNS ME FROM GOING BACK OR CHANGING LANES BECAUSE …

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I PURCHASE A 2018 SUBARU FORESTER AND 5 MONTH LATER THE SIDE/BACK RADAR WARNING SYSTEMS WENT DEAD. I RETURNED IT TO THE DEALER AND WAS TOLD BECAUSE OF A SCRATCH ON THE BUMPER THE CAR WAS IN AN ACCIDENT AND THE PART WAS NOT WARRANTED AND WOULD COST OVER $2K TO REPAIR. THIS PART WARNS ME FROM GOING BACK OR CHANGING LANES BECAUSE OF BLIND SPOTS OR EXCESSIVE SPEED OF OTHERS DRIVERS AND PREVENTS ACCIDENTS. I BROUGHT IT TO SEVERAL REPAIR SHOPS AND HAD THE PART REPLACED AND PAID OUT OF POCKET. RECENTLY I FOUND IN MY PAPERS THAT THE DEALER HAD INCLUDED IN MY PRICE AN EXTENDED WARRANTY FOR THE SAME PERIOD AS THE MANUFACTURERS WARRANTY AND CHARGED ME OVER $300 FOR IT. I RE-APPLIED TO HAVE THE REPAIR COVERED BY THE NEW WARRANTY AND AGAIN DENIED. I REPORTED THIS TO CONSUMER REPORTS IF THEY WOULD BE WILLING TO TEST THE ORIGINAL DEFECTIVE PART TO SHOW IT WAS NOT MADE DEFECTIVE BY A SCRATCH/BUMP TO THE BUMPER. BECAUSE THIS PIECE IS SUCH AN INTEGRAL SAFELY PIECE OF THE CAR, LIKE A COMPUTER OR TV ELECTRONIC PARTS DON;T GO DEFECTIVE IN SUCH SHORT PERIODS AND WITH NO REAL PHYSICAL DAMAGE. I NOTICED THE DEFECTIVE DEVICE WHEN BACKING OUT OF MY DRIVEWAY AND WHEN ON THE STREETS AND VEHICLES WERE PASSING AND DEVICE NOT WARNING ME. *TR

NHTSA ODI #11324124

12,000 miles · May 6, 2020
Visibility/wiper

AFTER NOT DRIVING MY VEHICLE FOR 2 MONTHS DUE TO COVID I NOTICED I HAVE A HUGE CRACK THAT GREW BY AT LEAST AN INCH A DAY WHILST THE CAR WAS IN MY GARAGE. THE CRACK STARTED ON THE BOTTOM BLACK PORTION WHERE IT LOOKS LIKE IT CHIPPED (SEE PHOTO) THE WINDSHIELD AND HAS SPIDERED FROM THERE. I HAVE MEASURED THE CRACK DAILY WITH A CHAL…

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AFTER NOT DRIVING MY VEHICLE FOR 2 MONTHS DUE TO COVID I NOTICED I HAVE A HUGE CRACK THAT GREW BY AT LEAST AN INCH A DAY WHILST THE CAR WAS IN MY GARAGE. THE CRACK STARTED ON THE BOTTOM BLACK PORTION WHERE IT LOOKS LIKE IT CHIPPED (SEE PHOTO) THE WINDSHIELD AND HAS SPIDERED FROM THERE. I HAVE MEASURED THE CRACK DAILY WITH A CHALK MARKER AND THE CRACK WILL SOON BE ACROSS THE WINDSHIELD. *TR

NHTSA ODI #11323489

Mileage unknown · May 3, 2020
Visibility/wiper

THE WINDSHIELD ON MY 2018 SUBARU FORESTER HAD TO BE REPLACED ON APRIL 16, 2019 AND AUGUST 13, 2019 DUE TO ROCK STRIKES IN THE BOTTOM OR SIDE OF THE WINDSHIELD (THE BLACK SECTION OF THE WINDSHIELD CLOSEST TO THE METAL. TODAY, MAY 3, 2020 A CRACK LARGER THAN 12 INCHES APPEARED. THE CRACK BEGAN ON THE BOTTOM OF THE WINDSHIELD (AG…

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THE WINDSHIELD ON MY 2018 SUBARU FORESTER HAD TO BE REPLACED ON APRIL 16, 2019 AND AUGUST 13, 2019 DUE TO ROCK STRIKES IN THE BOTTOM OR SIDE OF THE WINDSHIELD (THE BLACK SECTION OF THE WINDSHIELD CLOSEST TO THE METAL. TODAY, MAY 3, 2020 A CRACK LARGER THAN 12 INCHES APPEARED. THE CRACK BEGAN ON THE BOTTOM OF THE WINDSHIELD (AGAIN IN THE BLACK SECTION). I CHECKED CLOSELY AND THERE WASN'T A ROCK STRIKE. THE CRACK SPONTANEOUSLY APPEARED.

NHTSA ODI #11323103

Official recalls

3

21V587000 · Fuel System, Gasoline:delivery:fuel Pump

Jul 29, 2021

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence & remedy

Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.

19V701000 · Air Bags:sensor:occupant Classification

Oct 3, 2019

Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.

Consequence & remedy

Consequence: If the connection loosens, the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.

Remedy: Subaru will notify owners, and dealers will inspect and, as necessary, replace the ODS sensor mat harness, free of charge. The recall began February 11, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUM-98.

18V455000 · Equipment:other:labels; Tires

Jul 10, 2018

Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Forester vehicles. The Certification Label may indicate the incorrect wheel size, tire size, and air pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence & remedy

Consequence: Installing incorrect tires or applying incorrect tire air pressure may increase the risk of a crash.

Remedy: Subaru will notify owners, and dealers will install a corrected label, free of charge. The recall began July 26, 2018. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTS-78.

Additional source detail variants (2)

Equipment:other:labels

Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Forester vehicles. The Certification Label may indicate the incorrect wheel size, tire size, and air pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence: Installing incorrect tires or applying incorrect tire air pressure may increase the risk of a crash.

Remedy: Subaru will notify owners, and dealers will install a corrected label, free of charge. The recall began July 26, 2018. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTS-78.

Tires

Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Forester vehicles. The Certification Label may indicate the incorrect wheel size, tire size, and air pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence: Installing incorrect tires or applying incorrect tire air pressure may increase the risk of a crash.

Remedy: Subaru will notify owners, and dealers will install a corrected label, free of charge. The recall began July 26, 2018. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTS-78.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE19009 · Occupant Detection System (ods) Failure

Opened Aug 6, 2019 · Closed Jan 22, 2020

Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:passenger Side:inflator Module; Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Additional source detail variants (4)

Air Bags:frontal:passenger Side:inflator Module

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:frontal

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Go deeper into Subaru Forester problems