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2017 Subaru Forester

Owner reports · Recalls · Investigations

More warning signs than most Forester years

Owner complaints for the 2017 Subaru Forester are substantially higher than the model-year median of 131.

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When problems were reported

Mileage at the reported incident

321 reports with mileage · 265 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 164 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 106 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 104 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

40 crash reports1 fire reports25 injury reports

Air Bags complaints

164 reports
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12,359 miles · Aug 21, 2019
Air Bags

PASSENGER AIRBAG INTERMITTENTLY GOES OFF WHEN THERE'S AN ADULT PASSENGER PROPERLY SEATED IN THE SEAT WHILE VEHICLE IS IN MOTION ON THE HIGHWAY. THE LIGHT IN THE CENTER CONSOLE GOES FROM ON TO OFF, AND THE RED SRS AIRBAG WARNING LIGHT IN THE DRIVER'S CONSOLE COMES ON. THE SRS LIGHT CAN STAY ON FOR A COUPLE DAYS WITH VEHICLE STA…

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PASSENGER AIRBAG INTERMITTENTLY GOES OFF WHEN THERE'S AN ADULT PASSENGER PROPERLY SEATED IN THE SEAT WHILE VEHICLE IS IN MOTION ON THE HIGHWAY. THE LIGHT IN THE CENTER CONSOLE GOES FROM ON TO OFF, AND THE RED SRS AIRBAG WARNING LIGHT IN THE DRIVER'S CONSOLE COMES ON. THE SRS LIGHT CAN STAY ON FOR A COUPLE DAYS WITH VEHICLE STATIONARY OR IN MOTION, THEN RETURNS TO NORMAL. I'VE NOTIFIED MY LOCAL SUBARU DEALER BY EMAIL ON AUG 16, 2019, BUT HAVE NOT YET HAD A REPLY.

NHTSA ODI #11245476

Mileage unknown · Aug 16, 2019
Air Bags

THE PASSENGER AIRBAG SENSOR IS DEFECTIVE. OFTEN, WHEN THERE IS SOMEONE SITTING IN THE PASSENGER SEAT, THE LIGHT WILL SHOW THAT THE AIRBAG IS OFF. THERE IS ALSO A WARNING LIGHT TELLING US TO GET THE AIRBAG CHECKED. IN CONTRAST, THE SENSOR WILL SAY THAT THE AIRBAG IS ON WHEN THERE IS NO ONE SITTING IN THE PASSENGER SEAT. WE …

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THE PASSENGER AIRBAG SENSOR IS DEFECTIVE. OFTEN, WHEN THERE IS SOMEONE SITTING IN THE PASSENGER SEAT, THE LIGHT WILL SHOW THAT THE AIRBAG IS OFF. THERE IS ALSO A WARNING LIGHT TELLING US TO GET THE AIRBAG CHECKED. IN CONTRAST, THE SENSOR WILL SAY THAT THE AIRBAG IS ON WHEN THERE IS NO ONE SITTING IN THE PASSENGER SEAT. WE TOOK THE CAR TO THE SUBARU DEALERSHIP ON 8.8.19 AND WERE TOLD THEY COULD NOT FIND ANYTHING WRONG. WE WERE ADVISED TO JUST ASSUME THAT THE AIRBAG WORKS CORRECTLY, EVEN THOUGH THE CAR IS TELLING US THERE IS A PROBLEM.

NHTSA ODI #11244336

20,000 miles · Aug 13, 2019
Air Bags

TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG SENSOR WOULD TURN OFF WHEN THE FRONT PASSENGER SEAT WAS OCCUPIED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO SELLERS SUBARU (23651 HALL RD, MCCOMB, MI) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR IN THE FRONT PASSENGER …

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TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG SENSOR WOULD TURN OFF WHEN THE FRONT PASSENGER SEAT WAS OCCUPIED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO SELLERS SUBARU (23651 HALL RD, MCCOMB, MI) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR IN THE FRONT PASSENGER SEAT WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS UNKNOWN.

NHTSA ODI #11243716

30,000 miles · Aug 13, 2019
Air Bags

MY WIFE HAS BEEN USING A SEAT CUSHION, FOR HER BACK PROBLEM, FOR OVER A MONTH. STARTING 4 DAYS AGO THE PASSENGER SEAT AIR BAG SENSOR INDICATES OFF. THE AIR BAG INDICATOR ONLY GOES BACK ON WHEN THE SEAT CUSHION IS REMOVED. I BROUGHT THE VEHICLE INTO MY SUBARU DEALER AND THEY INDICATED THAT THERE WERE NO ERROR CODES. I ASKED THEM …

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MY WIFE HAS BEEN USING A SEAT CUSHION, FOR HER BACK PROBLEM, FOR OVER A MONTH. STARTING 4 DAYS AGO THE PASSENGER SEAT AIR BAG SENSOR INDICATES OFF. THE AIR BAG INDICATOR ONLY GOES BACK ON WHEN THE SEAT CUSHION IS REMOVED. I BROUGHT THE VEHICLE INTO MY SUBARU DEALER AND THEY INDICATED THAT THERE WERE NO ERROR CODES. I ASKED THEM TO REPLACE THE SENSOR AND THE PROBLEM PERSISTS.

NHTSA ODI #11243589

23,000 miles · Aug 13, 2019
Air Bags

THE LIGHTS INDICATING AN AIR BAG MALFUNCTION COME ON INTERMITTENTLY. IT APPEARS THAT THE AIR BAGS ARE BOTH OFF. WE TOOK IT INTO THE DEALER WHEN THIS FIRST STARTED HAPPENING, AND AT THAT TIME THE LIGHTS DID NOT INDICATE A PROBLEM. THEY SAID THEY COULD FIND NOTHING WRONG. THE LIGHTS CAME ON AGAIN THIS MORNING INDICATING A PROBLEM …

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THE LIGHTS INDICATING AN AIR BAG MALFUNCTION COME ON INTERMITTENTLY. IT APPEARS THAT THE AIR BAGS ARE BOTH OFF. WE TOOK IT INTO THE DEALER WHEN THIS FIRST STARTED HAPPENING, AND AT THAT TIME THE LIGHTS DID NOT INDICATE A PROBLEM. THEY SAID THEY COULD FIND NOTHING WRONG. THE LIGHTS CAME ON AGAIN THIS MORNING INDICATING A PROBLEM WITH THE AIR BAGS.

NHTSA ODI #11243563

5,053 miles · Aug 12, 2019
Air Bags

AT RANDOM TIMES THE FRONT PASSENGER AIRBAG WOULD TURN OFF EVEN THOUGH IT WAS OCCUPIED BY AN ADULT. THIS HAPPENED WHILE THE VEHICLE WAS IN MOTION ON THE HIGHWAY.

NHTSA ODI #11243370

Mileage unknown · Aug 12, 2019
Air Bags

SEAT BOTTOM OCCUPANT DETECTION SYSTEM FAILED TO WORK. NOTICE THAT THE AIR BAG SYSTEM NEEDED TO BE SERVICED APPEARED ON DASH MESSAGE. NOTICE OCCURRED BOTH WHEN STATIONARY AND WHEN MOVING. DEALER REPLACED SEAT BOTTOM SENSOR UNDER A B1760 CODE. PART(S) USED:64139SG140VH. THIS IS A LEASED VEHICLE (PRIVATE).

NHTSA ODI #11243315

25,000 miles · Aug 12, 2019
Air Bags

SRS AIRBAG LIGHT CAME ON WHILE DRIVING WITH A PASSENGER IN THE FRONT PASSENGER SEAT. AT THE SAME TIME, THE PASSENGER AIRBAG TURNED OFF. THIS HAPPENED TWICE, 4 DAYS APART. TOOK CAR TO THE DEALER AND THEY TOLD ME THE SENSOR MUST HAVE GOTTEN WET. I DON'T BELIEVE THE SENSOR WAS EVER WET. HAPPEN AGAIN TWICE IN THE NEXT 2 WEEKS W…

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SRS AIRBAG LIGHT CAME ON WHILE DRIVING WITH A PASSENGER IN THE FRONT PASSENGER SEAT. AT THE SAME TIME, THE PASSENGER AIRBAG TURNED OFF. THIS HAPPENED TWICE, 4 DAYS APART. TOOK CAR TO THE DEALER AND THEY TOLD ME THE SENSOR MUST HAVE GOTTEN WET. I DON'T BELIEVE THE SENSOR WAS EVER WET. HAPPEN AGAIN TWICE IN THE NEXT 2 WEEKS WHILE DRIVING. I HAD ALSO PREVIOUSLY HAD THE PASSENGER SEATBELT LIKE COME ON WHEN THERE WAS NO PASSENGER IN THE SEAT WHILE DRIVING. WENT BACK TO THE DEALER AND THEY REPLACE THE PASSENGER SEAT DUE TO A BAD SENSOR.

NHTSA ODI #11243235

12,606 miles · Aug 12, 2019
Air Bags

TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. WHILE DRIVING VARIOUS SPEEDS, THE SRS WARNING INDICATOR RANDOMLY ILLUMINATED. THE VEHICLE WAS TAKEN TO R&G SUBARU (1140 HIGHWAY 59 S, DETROIT LAKE, MN) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE HAS BEEN REPAIRED AND RESOLVED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE …

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TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. WHILE DRIVING VARIOUS SPEEDS, THE SRS WARNING INDICATOR RANDOMLY ILLUMINATED. THE VEHICLE WAS TAKEN TO R&G SUBARU (1140 HIGHWAY 59 S, DETROIT LAKE, MN) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE HAS BEEN REPAIRED AND RESOLVED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 12,606. *BF*JB

NHTSA ODI #11243189

30,000 miles · Aug 12, 2019
Air Bags

PASSENGER AIRBAG SENSOR MALFUNCTION OF SOME SORT CAUSES AIRBAG SYSTEM TO BE SWITCHED TO "OFF" EVEN WHEN A PASSENGER IS IN THE VEHICLE. I HAD TAKEN IT TO THE DEALER THE FIRST TIME, AND THE CODE WAS "RESET" IN THE MEMORY AND I WAS INSTRUCTED TO BRING THE VEHICLE BACK IF IT HAPPENED AGAIN. IT DID HAPPEN AGAIN, AND THIS TIME THEY …

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PASSENGER AIRBAG SENSOR MALFUNCTION OF SOME SORT CAUSES AIRBAG SYSTEM TO BE SWITCHED TO "OFF" EVEN WHEN A PASSENGER IS IN THE VEHICLE. I HAD TAKEN IT TO THE DEALER THE FIRST TIME, AND THE CODE WAS "RESET" IN THE MEMORY AND I WAS INSTRUCTED TO BRING THE VEHICLE BACK IF IT HAPPENED AGAIN. IT DID HAPPEN AGAIN, AND THIS TIME THEY SAID "THE CODE WASN'T IN THE MEMORY" AND THAT "WHEN IT HAPPENS, BRING THE CAR RIGHT IN WHILE THE LIGHT IS STILL ON." THAT HOWEVER, IS IMPOSSIBLE AS IT WAS RANDOM AND HAD BEEN HAPPENING ON A LONG DRIVE. THEY KEPT THE CAR OVERNIGHT IN THIS CASE, AND TRIED TO REPRODUCE THE PROBLEM. I MYSELF DROVE AROUND WITH THE WEIGHTS ON THE SEAT AND SEATBELT ENGAGED FOR ABOUT 1 MONTH IN AN ATTEMPT TO REPRODUCE THE PROBLEM TO NO AVAIL. THIS HAS NOT RECURRED SINCE THE 2ND INSTANCE DESCRIBED ABOVE, HOWEVER I HAVE EXPERIENCED WHAT SEEMS TO BE AN EXTREMELY SENSITIVE SENSOR OF WHICH EVEN THE WEIGHT OF A CELL PHONE ON THE PASSENGER SEAT COULD SET OFF THE OCCUPANCY DETECTION SYSTEM. THE FIRST OCCASION HAPPENED AT ABOUT 30,000 MILES, WITH THE 2ND HAPPENING AT ABOUT 35,000 MILES. IT HAS NOT RECURRED OVER THE COURSE OF 10,000 MILES SINCE THEN. THE NEWS OF THE RECENT NHTSA INVESTIGATION INTO THIS EXACT ISSUE PROMPTED ME TO SUBMIT MY OWN COMPLAINT IN AN EFFORT TO BE ON RECORD.

NHTSA ODI #11243186

Official recalls

1

19V701000 · Air Bags:sensor:occupant Classification

Oct 3, 2019

Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.

Consequence & remedy

Consequence: If the connection loosens, the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.

Remedy: Subaru will notify owners, and dealers will inspect and, as necessary, replace the ODS sensor mat harness, free of charge. The recall began February 11, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUM-98.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE19009 · Occupant Detection System (ods) Failure

Opened Aug 6, 2019 · Closed Jan 22, 2020

Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:passenger Side:inflator Module; Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Additional source detail variants (4)

Air Bags:frontal:passenger Side:inflator Module

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:frontal

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Go deeper into Subaru Forester problems