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2016 Subaru Forester

Owner reports · Recalls · Investigations

More warning signs than most Forester years

Owner complaints for the 2016 Subaru Forester are substantially higher than the model-year median of 131.

About this comparison →

When problems were reported

Mileage at the reported incident

217 reports with mileage · 196 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 99 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 93 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

39 crash reports3 fire reports14 injury reports

What owners actually said

413 reports
48,000 miles · Jun 27, 2020
Fuel/propulsion System

WHILE DRIVING ON THE HIGHWAY WITH CRUISE CONTROL ON, 2016 FORESTER ENGINE REVVED WHILE ALSO LOSING POWER AND THE LIGHTS ON THE DASH LIT UP. I PULLED OVER TO THE SIDE OF THE HIGHWAY WITH THE CAR STILL RUNNING, I SHUT THE CAR OFF. AFTER A FEW MINUTES, THE ENGINE STARTED FINE BUT THE CAR STILL HAD NO POWER. WAS TOWED TO THE SHOP AN…

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WHILE DRIVING ON THE HIGHWAY WITH CRUISE CONTROL ON, 2016 FORESTER ENGINE REVVED WHILE ALSO LOSING POWER AND THE LIGHTS ON THE DASH LIT UP. I PULLED OVER TO THE SIDE OF THE HIGHWAY WITH THE CAR STILL RUNNING, I SHUT THE CAR OFF. AFTER A FEW MINUTES, THE ENGINE STARTED FINE BUT THE CAR STILL HAD NO POWER. WAS TOWED TO THE SHOP AND THEY STATED THE CAR RAN OUT OF GAS. THE CAR STATED THERE WERE 30 MILES LEFT TO DRIVE AND THE GAS LIGHT CAME ON 18 MILES PRIOR (AT 50 MILES ESTIMATED LEFT TO DRIVE) . THE SECOND TIME THIS HAPPENED, I RAN OUT OF GAS WITH 50 MILES LEFT TO DRIVE AND ONLY 5 MILES AFTER THE GAS LIGHT CAME ON. I HAVEN'T LET THE CAR GET BELOW 1/4 TANK DUE TO THIS ISSUE. SOMETHING IS NOT READING RIGHT WITH THE FUEL SYSTEM. THE MANUAL SAYS THERE SHOULD BE ROUGHLY 2 GALLONS LEFT IN THE CAR WHEN THE GAS LIGHT COMES ON SO I SHOULD BE ABLE TO AT LEAST GO 40 MILES AT THE BARE MINIMUM. *TR

NHTSA ODI #11331207

59,745 miles · Jun 22, 2020
Visibility/wiper

I HAD DROPPED MY CAR OFF AT THE SHOP FOR A RECALL. ON THE DRIVE HOME, WHEN I WAS ABOUT 6 MILES FROM THE SHOP, I STOPPED AT A TRAFFIC LIGHT. SUDDENLY MY FRONT WINDOW CRACKED FROM RIGHT ABOVE THE REARVIEW MIRROR DOWN THE CENTER OF THE WINDOW AND THEN OVER TOWARDS THE DRIVER'S SIDE. I'VE ATTACHED A PHOTO OF THE CRACK. THE SHOP …

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I HAD DROPPED MY CAR OFF AT THE SHOP FOR A RECALL. ON THE DRIVE HOME, WHEN I WAS ABOUT 6 MILES FROM THE SHOP, I STOPPED AT A TRAFFIC LIGHT. SUDDENLY MY FRONT WINDOW CRACKED FROM RIGHT ABOVE THE REARVIEW MIRROR DOWN THE CENTER OF THE WINDOW AND THEN OVER TOWARDS THE DRIVER'S SIDE. I'VE ATTACHED A PHOTO OF THE CRACK. THE SHOP REVIEWED THEIR VIDEO OF THE WORK ON THE CAR AND SAID THEY DID NOT SEE ANYTHING THAT HAD STRUCK THE WINDOW. IT WAS A VERY HOT DAY AND I HAD JUST TURNED MY AIR CONDITIONING UP ALL THE WAY RIGHT BEFORE THE WINDOW CRACKED. THE STREET I WAS ON WAS A 4-LANE COUNTY ROAD. *TR

NHTSA ODI #11330068

5,000 miles · Jun 22, 2020
Visibility

IN 2016 WHILE DRIVING ON THE HIGHWAY IT STARTED TO SLEET. THERE WERE NO CARS IN FRONT OF ME. I TURNED ON MY HEATER AND DEFROST AND THE WINDOW POPPED AND CRACKED FROM THE HEATING VENT TO ABOUT 1/2 UP THE WINDOW. OVER THE NEXT FEW MONTHS THE CRACK CONTINUED TO GROW. *TR

NHTSA ODI #11330062

Mileage unknown · Jun 2, 2020
Unknown Or Other

KEY WILL NOT COME OUT OF IGNITION. THIS STARTED ABOUT 4 MOS AGO. PARK CAR, TURN OFF, BUT KEY WON'T RELEASE AND COME OUT. HAVE TO SOMETIMES RESTART CAR, REVERSE, SLAM INTO PARK. USED TO HEAR A "CLICK" OR LIKE SOMETHING "LOCKED IN", BUT NO LONGER. IT'S GETTING WORSE; CAR IS OUT OF WARRANTY, AND COSTS SEEMS TO BE 500-600 REPAI…

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KEY WILL NOT COME OUT OF IGNITION. THIS STARTED ABOUT 4 MOS AGO. PARK CAR, TURN OFF, BUT KEY WON'T RELEASE AND COME OUT. HAVE TO SOMETIMES RESTART CAR, REVERSE, SLAM INTO PARK. USED TO HEAR A "CLICK" OR LIKE SOMETHING "LOCKED IN", BUT NO LONGER. IT'S GETTING WORSE; CAR IS OUT OF WARRANTY, AND COSTS SEEMS TO BE 500-600 REPAIR. *TR

NHTSA ODI #11326919

67,155 miles · Jun 1, 2020
Power Train

THE KEY HAS STARTED GETTING STUCK IN THE IGNITION INTERMITTENTLY AFTER TURNING THE MOTOR OFF. SOMETIMES IT TAKES SEVERAL ATTEMPTS INVOLVING TURNING THE MOTOR BACK ON AND PULLING THE KEY OUT AS I'M TURNING THE MOTOR OFF. IT MAY GO A COUPLE OF DAYS AND BE FINE THEN DO IT SEVERAL TIMES IN A ROW. *TR

NHTSA ODI #11326779

35,000 miles · May 16, 2020
Vehicle Speed Control

MY FORESTER ACCELERATES WITHOUT MY KNOWLEDGE. THERE HAVE BEEN INSTANCES WHEN I STOP AT LIGHT AND ADVANCE IT SOMETIMES ACCELERATES MORE THAN I HAVE PRESSED ON GAS. *TR

NHTSA ODI #11324790

38,000 miles · May 4, 2020
SteeringStructureSuspensionCrashInjury

STEERING WHEEL LOCKED WHILE CAR WAS BEING DRIVEN ON HIGHWAY, CAUSING CAR TO CRASH INTO GUARDRAIL ON MEDIAN, CAUSING EXTENSIVE BENT FRAME OF CAR AND EXTENSIVE BODY DAMAGE, CAUSING CAR TO BE DECLARED A TOTAL LOSS, AND CAUSING NERVE DAMAGE IN THE NECK OF DRIVER.

NHTSA ODI #11323214

Mileage unknown · Mar 17, 2020
Unknown Or Other

WHEN I PLACE THE VEHICLE IN PARK I CANT REMOVE MY KEY WITHOUT TURNING IT ON AND BACK OFF A COUPLE TIMES. THIS HAS BEEN GOING ON FOR A MONTH NOW SINCE IF OWNED IT.

NHTSA ODI #11318532

37,000 miles · Mar 16, 2020
Suspension

SUBARU DEALER CHANGED TWO REAR COILS ON MY 2016 FORESTER, WITH 37K MILES, 2/20/2020. ON 2/26/2020 A LOUD BANGING NOISE AT REAR OF VEHICLE. NOTICED OIL SPOTS ON MY DRIVEWAY, AT REAR OF VEHICLE. ON 3/2/20, 11 DAYS AFTER THE COIL SPRINGS WERE REPLACED, I BROUGHT CAR BACK TO DEALER ASKING THEM TO CHECK MY WORK. WAS TOLD THAT TH…

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SUBARU DEALER CHANGED TWO REAR COILS ON MY 2016 FORESTER, WITH 37K MILES, 2/20/2020. ON 2/26/2020 A LOUD BANGING NOISE AT REAR OF VEHICLE. NOTICED OIL SPOTS ON MY DRIVEWAY, AT REAR OF VEHICLE. ON 3/2/20, 11 DAYS AFTER THE COIL SPRINGS WERE REPLACED, I BROUGHT CAR BACK TO DEALER ASKING THEM TO CHECK MY WORK. WAS TOLD THAT THEY COULD NOT STORE THE CAR AND I WOULD HAVE TO RERUN THE NEXT DAY. WORK COMMITMENTS MADE THIS IMPOSSIBLE. THE NEXT TWO DAYS, ON DRIVING TO THE TRAIN, THE BANGING BECAME EXTREMELY LOUD AND I LEFT IT AT A LOCAL MECHANIC, WHO STATED THAT BOTH REAR STRUTS WERE LEAKING. IT IS HIGHLY UNLIKELY THAT BOTH REAR STRUTS WOULD LEAK 11 DAYS AFTER THE COIL SPRINGS WERE REPLACED. THE ASSUMPTION IS THAT THOSE BAD COIL SPRINGS, WHICH WERE REPLACED BY THE DEALER, , CAUSED EXTRA STRESS TO THOSE TWO REAR STRUTS, ON A VEHICLE WITH ONLY 37K MILES, CAUSING BOTH TO FAIL. SHOCKS STRUTS USUALLY NEVER FAIL IN PAIRS. THE VEHICLES IS USED LOCALLY, WITH NO HEAVY OBJECTS IN THE REAR. DEALER SHOULD COMPENSATE THIS OWNER.

NHTSA ODI #11318332

Mileage unknown · Mar 15, 2020
Visibility/wiper

SMALL CHIP IN WINDSHIELD ON HIGHWAY TURNED INTO LARGE CRACK REQUIRING WHOLE WINDSHIELD TO BE REPLACED AND VISION SYSTEM RECALIBRATED. THIS IS THE SECOND TIME REPLACING THE WINDSHIELD SINCE PURCHASING IT IN 2016

NHTSA ODI #11318155

Official recalls

3

19V701000 · Air Bags:sensor:occupant Classification

Oct 3, 2019

Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.

Consequence & remedy

Consequence: If the connection loosens, the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.

Remedy: Subaru will notify owners, and dealers will inspect and, as necessary, replace the ODS sensor mat harness, free of charge. The recall began February 11, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUM-98.

19V149000 · Exterior Lighting:brake Lights:switch

Feb 28, 2019

Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing keyless ignition vehicles from starting and CVT/automatic transmissions from being able to be shifted out of Park.

Consequence & remedy

Consequence: Brake lights that do not illuminate properly will not alert other drivers that the vehicle is slowing or stopping, increasing the risk of crash.

Remedy: Subaru will notify owners, and dealers will replace the brake light switch, free of charge. The recall began April 15, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUE-90.

16V162000 · Engine And Engine Cooling:engine:gasoline:turbo/supercharger

Mar 21, 2016

Subaru of America, Inc. (Subaru) is recalling certain model year 2015-2016 WRX vehicles manufactured April 10, 2015, to October 21, 2015, and Forester 2.0XT vehicles manufactured April 10, 2015, to October 20, 2015. The turbocharger air intake duct may crack and possibly result in an engine stall.

Consequence & remedy

Consequence: An engine stall increases the risk of a crash.

Remedy: Subaru will notify owners, and dealers will inspect the turbocharger air intake duct, and replace it as necessary, free of charge, depending on the lot number found on the duct. The recall began April 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTA-62.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE19009 · Occupant Detection System (ods) Failure

Opened Aug 6, 2019 · Closed Jan 22, 2020

Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:passenger Side:inflator Module; Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Additional source detail variants (4)

Air Bags:frontal:passenger Side:inflator Module

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:frontal

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Go deeper into Subaru Forester problems