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2016 Subaru Forester

Owner reports · Recalls · Investigations

More warning signs than most Forester years

Owner complaints for the 2016 Subaru Forester are substantially higher than the model-year median of 131.

About this comparison →

When problems were reported

Mileage at the reported incident

217 reports with mileage · 196 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 99 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 93 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

39 crash reports3 fire reports14 injury reports

What owners actually said

413 reports
43,000 miles · Sep 16, 2020
Electrical System

WHEN TURNING OFF THE CAR, THE KEY WILL NOT COMPLETELY TURN COUNTERCLOCKWISE BUT WILL GET STUCK AT ABOUT 2/3 OF THE WAY TOWARDS OFF (NEAR THE "ACC" POINT). CANNOT TAKE THE KEY OUT. THE ONLY WAY TO GET IT TO RELEASE IS TO START THE ENGINE AGAIN. SOMETIMES SEVERAL TIMES ARE NEEDED. THIS IS AN INTERMITTENT PROBLEM BUT IS HAPPENI…

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WHEN TURNING OFF THE CAR, THE KEY WILL NOT COMPLETELY TURN COUNTERCLOCKWISE BUT WILL GET STUCK AT ABOUT 2/3 OF THE WAY TOWARDS OFF (NEAR THE "ACC" POINT). CANNOT TAKE THE KEY OUT. THE ONLY WAY TO GET IT TO RELEASE IS TO START THE ENGINE AGAIN. SOMETIMES SEVERAL TIMES ARE NEEDED. THIS IS AN INTERMITTENT PROBLEM BUT IS HAPPENING MORE FREQUENTLY AND COULD BE A SAFETY ISSUE IF THERE IS A NEED TO LEAVE THE VEHICLE QUICKLY OR SECURE THE VEHICLE IN A PUBLIC PARKING AREA. LEAVING THE CAR WITH THE BATTERY ENGAGED AND THE KEY STUCK IS NOT AN OPTION. THE CAR IS COMPLETELY STOPPED, IN PARK, AND I AM READY TO TURN THE ENGINE OFF. THE PROBLEM HAS BEEN OCCURRING FOR APPROXIMATELY A MONTH (STARTED IN AUG 2020) AND INITIALLY I THOUGHT I WAS NOT PUTTING IT IN PARK, OR THE STEERING WHEEL HAD TURNED OR SOME OTHER ISSUE I COULD CORRECT. SINCE IT IS INTERMITTENT, I THOUGHT IT MIGHT GO AWAY. UNFORTUNATELY IT IS HAPPENING MORE FREQUENTLY AND IS DISCONCERTING.

NHTSA ODI #11355479

76,000 miles · Sep 16, 2020
Unknown Or Other

IGNITION KEY GETS STUCK AND CANNOT BE REMOVED FROM CAR AFTER DRIVING AND THE CAR IS TURNED OFF

NHTSA ODI #11355412

45,438 miles · Sep 9, 2020
Power TrainUnknown Or Other

2016 SUBARU FORESTER. KEY GETS STUCK IN IGNITION. CAN NOT BE REMOVED. ALL ELECTRICAL POWER STILL ON. THIS HAPPENED AFTER I PULLED MY SUV INTO A PARKING SPOT. PLACE IN PARK. TURNED OFF AND KEY WAS STUCK IN IGNITION. THIS IS THE 5TH TIME IN 2 WEEKS THIS HAS HAPPENED.

NHTSA ODI #11354067

55,000 miles · Sep 8, 2020
Visibility

TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE WINDOW IMPLODED WITH A LOUD NOISE, WITHOUT IMPACT, LEAVING PIECES OF GLASS, LARGE ENOUGH TO CAUSE SEVERE INJURIES. THERE WERE NO INJURIES REPORTED. THE CONTACT CALLED KOEPPEL SUBARU LOCATED AT 42-01 NORTHERN BLVD, QUEENS, NY 11101, (34…

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TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE WINDOW IMPLODED WITH A LOUD NOISE, WITHOUT IMPACT, LEAVING PIECES OF GLASS, LARGE ENOUGH TO CAUSE SEVERE INJURIES. THERE WERE NO INJURIES REPORTED. THE CONTACT CALLED KOEPPEL SUBARU LOCATED AT 42-01 NORTHERN BLVD, QUEENS, NY 11101, (347) 846-0660, AND SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE INSPECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. *LN *TR

NHTSA ODI #11353749

51,000 miles · Sep 5, 2020
Steering

POWER STEERING FAILED WITH NO WARNING. VEHICLE WAS DRIVEN AND PARKED. WHEN RESTARTING THE VEHICLE POWER STEERING WOULD NOT WORK. THERE ARE MANY REPORTS OF POWER STEERING LOCKING UP OR JUST NOT WORKING WITH NO PREVIOUS WARNING.

NHTSA ODI #11353339

59,600 miles · Sep 1, 2020
Electrical System

WHILE THE VEHICLE IS STATIONARY, THE KEY GETS STUCK IN THE IGNITION WHEN ATTEMPTING TO TURN THE CAR OFF. THE MOTOR SHUTS DOWN, BUT THE KEY WILL NOT TURN COMPLETELY TO THE REMOVAL LOCATION. I OFTEN HAVE TO TURN THE VEHICLE ON AND THEN QUICKLY OFF IN ORDER TO GET THE KEY TO REMOVE FROM THE IGNITION. SOMETIMES PUTTING THE VEHICL…

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WHILE THE VEHICLE IS STATIONARY, THE KEY GETS STUCK IN THE IGNITION WHEN ATTEMPTING TO TURN THE CAR OFF. THE MOTOR SHUTS DOWN, BUT THE KEY WILL NOT TURN COMPLETELY TO THE REMOVAL LOCATION. I OFTEN HAVE TO TURN THE VEHICLE ON AND THEN QUICKLY OFF IN ORDER TO GET THE KEY TO REMOVE FROM THE IGNITION. SOMETIMES PUTTING THE VEHICLE BACK INTO GEAR (REVERSE OR DRIVE) BEFORE RETURNING THE TRANSMISSION TO PARK IS ALSO REQUIRED. SEVERAL ATTEMPTS MAY BE NECESSARY BEFORE SUCCESSFULLY REMOVING THE KEY FROM THE IGNITION. THIS PROBLEM STARTED SUDDENLY IN THE LAST MONTH AND OCCURS AT LEAST 50% OF THE TIME WHEN THE VEHICLE IS USED.

NHTSA ODI #11352657

51,000 miles · Aug 29, 2020
Unknown Or Other

KEY GETS STUCK IN IGNITION OR AUX POSITION AND WOULD NOT COME OVER AFTER SHIFTING THE LEVER TO PARK POSITION.

NHTSA ODI #11351980

97,000 miles · Aug 26, 2020
Visibility/wiper

WHILE STOPPED AT A STOPLIGHT AND SMALL OBJECT (NOT A ROCK OR METAL) IMPACTED THE WINDSHIELD. WHICH CREATED A 3IN CRACK TOP OF WINDSHIELD (DRIVER SIDE). IN THE FOLLOWING 30 MINUTES, THE CRACK GREW TO OVER 10 INCHES.

NHTSA ODI #11351296

13,700 miles · Aug 25, 2020
Visibility/wiper

YESTERDAY AM FOUND WINDSHIELD CRACK ON MY 2016 FORESTER. CAR HAD BEEN PARKED ALL NIGHT IN CLEAR WEATHER , AND NO DING OR CRACK WAS PRESENT DAY BEFORE. KNOWING THIS PROBLEM HAS BEEN DOCUMENTED IN OTHER YEARS OF THIS AUTO, FELT IT NECESSARY TO REPORT. PHOTOS SHOW COMPLETE CRACK AND POSSIBLE PLACE OF ORIGIN WHERE WINDSHIELD MEE…

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YESTERDAY AM FOUND WINDSHIELD CRACK ON MY 2016 FORESTER. CAR HAD BEEN PARKED ALL NIGHT IN CLEAR WEATHER , AND NO DING OR CRACK WAS PRESENT DAY BEFORE. KNOWING THIS PROBLEM HAS BEEN DOCUMENTED IN OTHER YEARS OF THIS AUTO, FELT IT NECESSARY TO REPORT. PHOTOS SHOW COMPLETE CRACK AND POSSIBLE PLACE OF ORIGIN WHERE WINDSHIELD MEETS BODY BY ROOF.

NHTSA ODI #11351098

45,534 miles · Aug 21, 2020
Electrical SystemEngineFuel/propulsion System

PLEASE RECALL THE 2016 SUBARU FORESTER FOR FAILURE OF THE ACCELERATOR AT HIGH SPEEDS. OUR 21-YEAR-OLD DAUGHTER, A NURSING STUDENT, TOOK HER 2016 FORESTER INTO GRAYSON SUBARU IN KNOXVILLE, TN FOR A RECALL SERVICE ON REAR COIL SPRINGS, OIL CHANGE AND TIRE ROTATION. WITHIN AN HOUR OF LEAVING THE SERVICE DEPARTMENT SHE WAS DRIVING 7…

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PLEASE RECALL THE 2016 SUBARU FORESTER FOR FAILURE OF THE ACCELERATOR AT HIGH SPEEDS. OUR 21-YEAR-OLD DAUGHTER, A NURSING STUDENT, TOOK HER 2016 FORESTER INTO GRAYSON SUBARU IN KNOXVILLE, TN FOR A RECALL SERVICE ON REAR COIL SPRINGS, OIL CHANGE AND TIRE ROTATION. WITHIN AN HOUR OF LEAVING THE SERVICE DEPARTMENT SHE WAS DRIVING 70 MPH ON THE INTERSTATE WHEN HER "LOW FUEL" WARNING LIGHT CAME ON. ACCORDING TO THE SUBARU, THAT MEANS 2.6 GALLONS OF GAS REMAIN. ASSUMING 20 MPG, THAT MEANS SHE COULD DRIVE APPROXIMATELY 52 MILES BEFORE RUNNING OUT OF GAS. WITHIN A MINUTE OF THE LOW FUEL LIGHT COMING ON, THE ACCELERATOR FAILED TO WORK AND ALL THE WARNING LIGHTS CAME ON THE DASH. WHILE TRAVELING AT 70 MPH ON THE INTERSTATE, SHE HAD TO CROSS 3 LANES OF TRAFFIC TO PULL OVER ON THE SHOULDER. VERY SHAKEN AND CRYING, SHE CALLED GRAYSON SUBARU AND THEY SENT A TOW TRUCK. AFTER STEVE KACHELRIE OF GRAYSON'S SERVICE DEPARTMENT ASSESSED THE CAR, HE CONCLUDED, "YOUR DAUGHTER JUST RAN OUT OF GAS. THERE IS NOTHING WE CAN DO OTHER THAN PUT GAS IN THE TANK." WHEN I TOLD HIM THAT THE GAS METER SAID SHE HAD 50 MILES OF DRIVING TO GO BEFORE EMPTY, HE DISMISSED IT AND REPEATED THAT SHE "JUST RAN OUT OF GAS." I RESEARCHED THE 2016 SUBARU FORESTER ON NHTSA.GOV AND FOUND 20 REPORTS OF IDENTICAL INCIDENTS OF THE CAR SHOWING 50-70 MILES TO GO BEFORE EMPTY AND THE ACCELERATOR COMPLETELY FAILING AT HIGH SPEEDS ON THE INTERSTATE AND ALL WARNING LIGHTS LIGHTING UP. WHEN I TOLD GRAYSON SERVICE THAT WAS AN UNACCEPTABLE RESPONSE, THEY REFERRED ME TO THE OWNER OF THE DEALERSHIP, WALTER GRAYSON. HE AGREED TO FULFILL SUBARU'S GUARANTEE TO PAY US THE TRADE-IN VALUE OF THE CAR, $14,800. THE DEALERSHIP SENT US A CHECK FOR THE 2016 SUBARU FORESTER AND WE PURCHASED A NEW TOYOTA.

NHTSA ODI #11350630

Official recalls

3

19V701000 · Air Bags:sensor:occupant Classification

Oct 3, 2019

Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.

Consequence & remedy

Consequence: If the connection loosens, the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.

Remedy: Subaru will notify owners, and dealers will inspect and, as necessary, replace the ODS sensor mat harness, free of charge. The recall began February 11, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUM-98.

19V149000 · Exterior Lighting:brake Lights:switch

Feb 28, 2019

Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing keyless ignition vehicles from starting and CVT/automatic transmissions from being able to be shifted out of Park.

Consequence & remedy

Consequence: Brake lights that do not illuminate properly will not alert other drivers that the vehicle is slowing or stopping, increasing the risk of crash.

Remedy: Subaru will notify owners, and dealers will replace the brake light switch, free of charge. The recall began April 15, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUE-90.

16V162000 · Engine And Engine Cooling:engine:gasoline:turbo/supercharger

Mar 21, 2016

Subaru of America, Inc. (Subaru) is recalling certain model year 2015-2016 WRX vehicles manufactured April 10, 2015, to October 21, 2015, and Forester 2.0XT vehicles manufactured April 10, 2015, to October 20, 2015. The turbocharger air intake duct may crack and possibly result in an engine stall.

Consequence & remedy

Consequence: An engine stall increases the risk of a crash.

Remedy: Subaru will notify owners, and dealers will inspect the turbocharger air intake duct, and replace it as necessary, free of charge, depending on the lot number found on the duct. The recall began April 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTA-62.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE19009 · Occupant Detection System (ods) Failure

Opened Aug 6, 2019 · Closed Jan 22, 2020

Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:passenger Side:inflator Module; Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Additional source detail variants (4)

Air Bags:frontal:passenger Side:inflator Module

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:frontal

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Go deeper into Subaru Forester problems