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2016 Subaru Forester

Owner reports · Recalls · Investigations

More warning signs than most Forester years

Owner complaints for the 2016 Subaru Forester are substantially higher than the model-year median of 131.

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When problems were reported

Mileage at the reported incident

217 reports with mileage · 196 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 99 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 93 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

39 crash reports3 fire reports14 injury reports

Unknown Or Other complaints

69 reports
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Mileage unknown · Jul 20, 2023
Unknown Or Other

The potential safety issue is with my 2016 Subaru Forester. I'm aware of a recall on the 2017 & 2018's for the a/c condenser assembly. My vehicle has the same issue. The passenger side output is cold, as it should be. The drivers side output is hot air. I've also been made aware that the 2015 Forester's with a sunroof & nav…

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The potential safety issue is with my 2016 Subaru Forester. I'm aware of a recall on the 2017 & 2018's for the a/c condenser assembly. My vehicle has the same issue. The passenger side output is cold, as it should be. The drivers side output is hot air. I've also been made aware that the 2015 Forester's with a sunroof & navigation (which my vehicle also has) had a recall for a wiring harness in the a/c system which apparently could lead to a fire. Knowing that there have been recalls for the Foresters made the year prior to, and for the 2 years after my own.....and experiencing the exact same issue, has me greatly concerned. I would be curious to know if there is any chance they are preparing to recall the 2016's for the a/c condenser. And if not, how can my concern be added to other 2016 Forester owners complaints for the same problem, so it can be brought to the attention of those who are in charge of issuing recalls. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11533507

Mileage unknown · Jul 12, 2023
SeatsUnknown Or Other

The Driver Seat Lumbar suddenly broke while driving, which caused a sudden unplanned shit of my driving position. There was also a loud hardware breaking or snapping apart, which caused a certain degree of panic and distraction while driving. I fixed the broken lumbar seat approximately less than two years ago and now the incide…

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The Driver Seat Lumbar suddenly broke while driving, which caused a sudden unplanned shit of my driving position. There was also a loud hardware breaking or snapping apart, which caused a certain degree of panic and distraction while driving. I fixed the broken lumbar seat approximately less than two years ago and now the incident I mentioned previously, has happened again. I paid for the first repairs through an extended warranty I bought, I explained this to Subaru Corporate Customer Service, and they refuse to take responsibility for the inferior nature of the Lumbar System and thus refuse to cover the cost of fixing it.

NHTSA ODI #11531951

Mileage unknown · May 30, 2023
SteeringUnknown Or Other

Steering Rattle Sound / Steering Wheel Vibration This is a potential safety issue especially when driving free way at 60 or 65K mph. I would like to request if the lower control arm bushing can be part of a recall for subaru forester. Please see attached service bulletin.

NHTSA ODI #11524409

Mileage unknown · May 24, 2023
StructureSuspensionUnknown Or OtherFire

I purchased on March 18, 2023 at HGREG West Palm Beach dealership. The salesperson did not disclosure the previous car incident information, I found it later that car has 2 car incidents. After purchasing a car on April 30, after I parked my car, its started unprovoked alarms. I have no control over my car for about 15 min. I k…

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I purchased on March 18, 2023 at HGREG West Palm Beach dealership. The salesperson did not disclosure the previous car incident information, I found it later that car has 2 car incidents. After purchasing a car on April 30, after I parked my car, its started unprovoked alarms. I have no control over my car for about 15 min. I knew that my car has an anti theft device so I contacted MagniShield and Road Vantage- the companies affiliated with HGreg Dealership where I purchased my car. I spoke with the MagniShiled representative- Edter but they refuse to explain what is the service installed in this car and refuse to cancel this service by my request. During this time, I have been contacting Dealership almost every week trying to get any clear explanation but they refused to give me any information or cancel the warranty contract. The fact that the car had several severe safety issues. On April 3, 2023 I was driving my kids from school and my car started to burn on the road. Heavy smog and explosions started coming from under the hood - inside the car. I had to do an emergency stop on the side of the road, quickly grab my two boys and run away from the car. I called 911. The police came and they called the fire station. Police officer made a police report, I have a case number. Same day my car was taken to the Midas. Midas specialist explained to me that this car was under the risk of fire to drive and can start burning at any time. The air conditioner exploded because it was under very high pressure. The mechanic found another safety issue - suspension was not attached properly and it was very loose. It might have caused a loss of control over the car, while driving, ultimately resulting in a severe accident Also, less than a week before, on March 28, 2023 I had to do another major service at Midas for the same car. This was just 10 days after the purchase. I changed oil, all filters and did wheel alignment, because they were heavily misaligned.

NHTSA ODI #11523704

Mileage unknown · May 24, 2023
Unknown Or OtherVehicle Speed ControlCrashInjury

While stopped at a “STOP” sign, the Subaru Forester unintentionally accelerated into a tree although the brake pedals were repeatedly utilized; it was totaled.

NHTSA ODI #11523588

Mileage unknown · Aug 20, 2022
EngineUnknown Or Other

Since 2018 we starting noticing random power loss and every time we took vehicle to dealership for maintenance, they could never find an issue. The loss of power began at random as well went up hills. It felt as if there was something blocking the engine from preforming as intended. Maybe poor air flow or turbo lag. We would let…

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Since 2018 we starting noticing random power loss and every time we took vehicle to dealership for maintenance, they could never find an issue. The loss of power began at random as well went up hills. It felt as if there was something blocking the engine from preforming as intended. Maybe poor air flow or turbo lag. We would let go of accelerator because it felt as if the car was going to stall. This power lag or loss would last 5-10 minutes. Then more issues appeared during 2018-2022. The issues were always at random. Issues we witnessed were: loss of power (poor air flow/ bad compression), car seemed to want to stall at stops, weird metal clacking (which we were able to record), bopping car at stops (as a manual car would before stalling). A code was never available for dealership to know the problem at hand. Over the past years we continued to take in the vehicle for the issues we experienced. The dealership never found the root of the problem. The problem continued until 2022 and now the car is inoperable. 400 miles out of warranty and Subaru does not want to fix this issue that had been happening since 2018. I have been waiting for Subaru of America to contact me since 7/22/22. I could never get an answer from case worker. Subaru wants us to pay out of pocket roughly 4500 and then maybe they cover the rest.

NHTSA ODI #11480353

Mileage unknown · Aug 12, 2022
Fuel/propulsion SystemUnknown Or OtherVehicle Speed ControlCrashInjury

The accident with my 2016 Subaru Forester happened on 07-07-2022. It happened in daylight on our farm. I was the only person in the car and was wearing my seatbelt. I had slowly pulled into a parking spot, had my foot on the brake and had essentially stopped at the 6x6 piece of lumber that was marking the spot. As I was sto…

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The accident with my 2016 Subaru Forester happened on 07-07-2022. It happened in daylight on our farm. I was the only person in the car and was wearing my seatbelt. I had slowly pulled into a parking spot, had my foot on the brake and had essentially stopped at the 6x6 piece of lumber that was marking the spot. As I was stopping the car accelerated out of control and sped down a very narrow path on a hill diagonally to the right of the parking spot. I struggled to control the car as I sped down the hill toward the gravel driveway. I was able to avoid hitting a large spruce tree and avoid turning over in the deep ditch on the hill. I was going so fast, I ran over a sapling and ran into a large apple tree, tipping it over, damaging my right front passenger side, pushing the wheel back into the wheel well. My brakes were not responding. When I reached the gravel driveway at the bottom of the hill, I lifted my foot slightly and stomped on the brake, skidding to a stop just before going down another steep hill which leads to a creek. I was parallel to a road/driveway which often has many cars driving on it that time of the day. It is also used as a walking path. Luckily I did not hit anyone. I was able to barely turn the wheel and move the car out of the road/driveway. Since it was on our farm there was no police report necessary. I hurt my ribs, shoulder, back and neck. The accident had potential for injuring me much more severely if I had rolled over, hit a tree head on or been unable to stop, continuing down another hill toward a creek. I could have hit another car or people walking on the road No warning lights, it surged slightly when slowing to turn a corner the day before. Unknown component failed The car is presently at Masters Auto Body in Charlottesville VA. They are completing the repairs and will take it to the Subaru dealer in Staunton, VA to have them check for the cause of the unintended acceleration.

NHTSA ODI #11479076

Mileage unknown · May 5, 2022
Fuel/propulsion SystemService BrakesUnknown Or OtherCrash

I arrived at work. I was placing my car in park with foot on the brake. The car took off and the brakes took time to stop the car. I tried to stop the car as we hit a fence and was headed through it it and into a pond. Pumping the brakes throwing car in reverse stopped us from ending up in the pond. Major car damage incurred. Th…

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I arrived at work. I was placing my car in park with foot on the brake. The car took off and the brakes took time to stop the car. I tried to stop the car as we hit a fence and was headed through it it and into a pond. Pumping the brakes throwing car in reverse stopped us from ending up in the pond. Major car damage incurred. Thank goodness noone was seriously hurt. The car just accelerated with my foot on the brake and with me attemtping to put it in park.

NHTSA ODI #11463552

Mileage unknown · Oct 1, 2021
SteeringUnknown Or Other

When I stop the vehicle and put in park, I cannot not turn car off or pull out key. I put car back in drive and drive a few feet forward or back. After putting in park again, I can then turn car off and pull key out. It is now happening more frequently, like every time I drive it. Also sometimes have trouble turning the key to …

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When I stop the vehicle and put in park, I cannot not turn car off or pull out key. I put car back in drive and drive a few feet forward or back. After putting in park again, I can then turn car off and pull key out. It is now happening more frequently, like every time I drive it. Also sometimes have trouble turning the key to start the car. Have had problems periodically for several years. Now its getting to be a regular problem. Very dangerous when you cannot turn the car off. And it will probably get worse with snowy weather. A safety issue. I see there is a NHTSA Safety Bulletin #10155220 that lists this problem. It looks like an existing problem with Subarus. Not sure why there is no recall?

NHTSA ODI #11435166

Mileage unknown · Sep 30, 2021
Electrical SystemUnknown Or Other

At least a couple of times a week, the key gets stuck in the ignition. I can turn the car off, but I can't remove the key. If I start the car back up and shift it into Drive, and then slam it back into Park, after several tries, I can remove the key. I searched the Subaru forum and found this is a long-existing issue for all Su…

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At least a couple of times a week, the key gets stuck in the ignition. I can turn the car off, but I can't remove the key. If I start the car back up and shift it into Drive, and then slam it back into Park, after several tries, I can remove the key. I searched the Subaru forum and found this is a long-existing issue for all Subaru models with the key ignition. All with the stuck key issue here is the TSB 16-112-18R info https://static.nhtsa.gov/odi/tsbs/2018/MC-10153178-9999.pdf and the P/N for the select lever (shifter) mechanism 3511AL00C.

NHTSA ODI #11434984

Official recalls

3

19V701000 · Air Bags:sensor:occupant Classification

Oct 3, 2019

Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.

Consequence & remedy

Consequence: If the connection loosens, the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.

Remedy: Subaru will notify owners, and dealers will inspect and, as necessary, replace the ODS sensor mat harness, free of charge. The recall began February 11, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUM-98.

19V149000 · Exterior Lighting:brake Lights:switch

Feb 28, 2019

Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing keyless ignition vehicles from starting and CVT/automatic transmissions from being able to be shifted out of Park.

Consequence & remedy

Consequence: Brake lights that do not illuminate properly will not alert other drivers that the vehicle is slowing or stopping, increasing the risk of crash.

Remedy: Subaru will notify owners, and dealers will replace the brake light switch, free of charge. The recall began April 15, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUE-90.

16V162000 · Engine And Engine Cooling:engine:gasoline:turbo/supercharger

Mar 21, 2016

Subaru of America, Inc. (Subaru) is recalling certain model year 2015-2016 WRX vehicles manufactured April 10, 2015, to October 21, 2015, and Forester 2.0XT vehicles manufactured April 10, 2015, to October 20, 2015. The turbocharger air intake duct may crack and possibly result in an engine stall.

Consequence & remedy

Consequence: An engine stall increases the risk of a crash.

Remedy: Subaru will notify owners, and dealers will inspect the turbocharger air intake duct, and replace it as necessary, free of charge, depending on the lot number found on the duct. The recall began April 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTA-62.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE19009 · Occupant Detection System (ods) Failure

Opened Aug 6, 2019 · Closed Jan 22, 2020

Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:passenger Side:inflator Module; Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Additional source detail variants (4)

Air Bags:frontal:passenger Side:inflator Module

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:frontal

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Go deeper into Subaru Forester problems