2015 Subaru Forester

Airbag/seatbelt system failure August, 2024. Passenger Occupant Detection System (ODS) failure. Detection system fails to correctly detect passenger in the seat. Sometimes it thinks there is no passenger, when there is one (will fail to deploy airbag in a crash); sometimes it thinks there is a passenger when there is none (requires seat belt to be buckled with no one in the seat). Recall (19V-701 -- ODS harness replacement) repairs were done to this vehicle Feb. 2020. New solution is different than for the 19V-701 recall. For this issue, dealer recommends replacement of seat frame bottom (seat sensor). The seat sensor is failing. Repairs can not be made because replacement seat sensors are NOT AVAILABLE. Backordered. Subaru USA estimates July, 2025 first availability. This means critical safety issue for passengers in this vehicle will exist for nearly a year--even if parts become available in July.

This year, an error message indicated that the SRS system has ceased functioning on the passenger seat. According to the Subaru Service Center, a sensor within the seat has malfunctioned. This issue appears to be common, based on online research. The failed sensor poses a risk to the front passenger, as it may disable the SRS system and potentially the airbag. Despite this, the dealer has informed us that the repair will not be covered under warranty due to the vehicle's 2015 model year. The dealer has recommended replacing the entire seat, which seems to be an unusually premature failure for a part expected to last the vehicle’s lifetime.

The contact owns a 2015 Subaru Forester. The contact stated that the seat belt warning light was illuminated. The vehicle was diagnosed but not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V701000 (Air Bags) however, the VIN was not included. The manufacturer was informed of the failure and informed the contact that the vehicle was not included in a recall. The failure mileage was approximately 65,000.

1) OIL CONSUMPTION. My 2015 Subaru was purchased used in 2017 with approx 56k on engine. From the first oil change I had done one month later the car’s computer would say that the oil level was low. I would check the dip and it would be at least a quart low. From that point on the car would burn oil that I would keep the 5 gallon oil container in my car. 2) My Subaru is and has been driven consistently until one week I did not use it for a few days not more than 3. The battery completely drained water and all. Filled the battery with appropriate water and trickle charged it for about 5 days. I then was able to jump start the car just to drive to the auto parts store to buy a new one. Noticed the signal lights would not work but the car was driving fine. I thought it may be a fuse so I pulled the proper fuse out and replaced it with the proper fuse. I started the car and every single light on the dash board lit up. Oil temp, check engine light, the up hill etc. I drove the car back home from the auto parts store and it was jerking, revving, stumbling all over the place. Nearly drove into the car in front of me and just about made it home without it stalling. I was scheduled to have two recalls fixed but I had to have my insurance company tow it to the dealer. They said it could be a number of things. I paid them 149 to do a diagnostics check but said they needed an additional 500 to do a thorough check and it would not go towards any fix of any issue. He printed me a list of items that needed to be done but none would fix that issue. He said maybe the wire harness but not sure. I was just basically screwed. So I have a 2015 Subaru Forester that I have no idea what is wrong with the engine. 3) seat belt warning on the passenger side will not stop alerting to fasten seat belts even though no one is in the seat. I have to keep it buckled at all times. I have notified the dealer the day the recalls were done but he said he didn’t know why it was doing that.

WHILE TAKING GROCERIES OUT OF BACK SEAT, I FOUND A 14MM SHINY NUT ON BACK FLOOR, LEFT BACK SIDE OF FRONT PASSENGER SEAT. IT FELL OFF THE BOLT HOLDING THE FRONT PASSENGER SAFETY BELT RETAINER (PART YOU CLICK BUCKLE INTO). AFTER PUTTING IT BACK ON, AND TORQUING THE HECK OUT OF IT, I FOUND THAT THE TWO BOLTS HOLDING FRONT PASSENGER SEAT DOWN, WERE LOOSE AND STANDING ABOUT 0.75" ABOVE BRACKET SURFACE. I ALSO TORQUED THOSE DOWN TO AVOID SEAT BECOMING LOOSE. I THEN CHECKED ALL OTHER BOLTS FOR FRONT SEATS AND FOUND NO PROBLEM. WE WERE VERY LUCKY TO HAVE HAD THE SEAT BELT NUT FALL WHERE IT DID, OR MY WIFE COULD HAVE BEEN HURT.

WHEN THE VEHICLE IS IN MOTION, THE PASSENGER AIRBAG DOES NOT ACCURATELY SENSE WHEN A PASSENGER IS IN THE SEAT. IT SOMETIMES SENSES A PASSENGER WHEN THE PASSENGER IS PRESENT AND SOMETIMES IT DOES NOT. THE AIRBAG TURNS OFF RANDOMLY WHEN IT SHOULD BE ON. THERE IS AN ACTIVE RECALL, WUM-98, WHICH OUTLINES THE EXACT ISSUE AND SHOWS MY VEHICLE DESCRIPTION (2015 SUBARU FORESTER WITH HEATED SEATS), HOWEVER, MY VIN DOES NOT SHOW IT BEING AFFECTED BY WUM-98. I BELIEVE THIS IS A SEVERE SAFETY ISSUE AND IT NEEDS TO BE INCLUDED IN THE RECALL. I HAVE CALLED TWO SUBARU DEALERSHIPS AND SUBARU. NO HELP. IN ADDITION, THE PASSENGER SEAT BELT RANDOMLY DINGS WHEN NO PASSENGER IS IN THE SEAT. PLEASE LET ME KNOW WHAT I SHOULD DO.

THE PASSENGER AIRBAG WARNING LIGHT FIRST CAME ON AS SOON AS I STARTED MY CAR ONE MORNING IN MID-OCTOBER 2018, IN WHICH I TOOK MY CAR TO SUBARU OF KENNESAW, GA TO HAVE IT LOOKED AT. THEY FIRST ASKED IF I HAD SPILLED ANYTHING ON THE FRONT SEAT (IN WHICH I RESPONDED "NO") AND THEN ADVISED ME THAT THE WHOLE SEAT BOTTOM WOULD NEED TO BE REPLACED (ABOUT $989 PARTS AND LABOR) AND THAT THE PART WAS ON BACK-ORDER. I FOLLOWED-UP WITH THEM IN DECEMBER 2018 AND NEVER HEARD BACK. WHEN I RECENTLY WENT THERE FOR AN OIL CHANGE FEBRUARY 18, 2019 THEY BROUGHT THE ISSUE UP TO ME AGAIN, IN WHICH I RESPONDED THAT NOBODY EVER RETURNED MY CALL. THEY CHECKED AGAIN TO SEE IF THEY HAD THE PART BUT STATED IT IS STILL ON A NATIONWIDE BACK-ORDER. WE ARE NOW GOING ON 5+ MONTHS OF MY PASSENGER AIRBAG WARNING LIGHT BEING ON (IT SOMETIMES TURNS OFF INTERMITTENTLY, BUT IN THOSE INSTANCES THE PASSENGER SEATBELT LIGHT WILL COME ON AND DING REPEATEDLY UNTIL THE SEATBELT IS PLUGGED IN - EVEN IF THERE IS NO PASSENGER). I HAVE DONE QUITE A BIT OF RESEARCH INTO THIS ISSUE AND IT SEEMS LIKE A LOT OF OTHER CONSUMERS ARE EXPERIENCING SIMILAR ISSUES. SUBARU SEEMS TO HAVE DIFFERENT EXPLANATIONS AND SEEMS VERY UNWILLING TO FIX THEIR FAULTY PASSENGER SEAT SENSORS. IT IS UPSETTING AND DISCOURAGING TO KNOW THAT THEY HAVE ALLOWED ME TO DRIVE AROUND THIS LONG WITH A DEFECTIVE AIRBAG/PASSENGER SEAT SENSOR.