2015 Subaru Forester

2015 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO VEHICLE HESITATION/ACCELERATION ISSUES. *SMD THE CONSUMER STATED AT LOW SPEEDS, THE VEHICLE WOULD BUCK SLIGHTLY AS SHE/HE ACCELERATED. IN STOP AND GO TRAFFIC, THE VEHICLE WOULD LURCH FORWARD UNEXPECTEDLY, OR WHEN SHE REMOVED HIS/HER FOOT FROM THE ACCELERATOR PEDAL, THE VEHICLE SEEMED TO SLOW DOWN ABRUPTLY. WHEN THE CONSUMER ATTEMPTED TO ACCELERATE, THE VEHICLE WOULD OFTEN HESITATE BEFORE REVVING UP. SUBARU INFORMED THE CONSUMER THEY WERE AWARE OF THE PROBLEM AND THERE WAS A FIX. HOWEVER, WITHIN THREE TO FOUR WEEKS OF THE FIX, THE PROBLEM RETURNED. THERE WAS AN ODD HESITATION AS IF THE VEHICLE DID NOT WANT TO GO FORWARD AT IDLE AFTER BRAKING. WHEN THE ACCELERATED WAS PRESSED, THERE WAS A DELAYED REACTION AND A LURCH. ALSO, SEVERAL LIGHTS INCLUDING THE ENGINE LIGHT ILLUMINATED ON THE DASHBOARD. THE CONSUMER WENT TO ANOTHER DEALER AND SOON AFTER THE REPAIR, THE PREVIOUS PROBLEMS RETURNED. *JB

TL* THE CONTACT OWNS A 2015 SUBARU FORESTER. WHILE PARKING THE VEHICLE AND DEPRESSING THE BRAKE PEDAL AT 5 MPH, THE VEHICLE SURGED AND LURCHED FORWARD. AS A RESULT, A CRASH OCCURRED WITH SEVERAL OTHER VEHICLES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.

DRIVING WITH EYESIGHT ENABLED AT 75MPH IN HEAVY TRAFFIC ON LOOP 202 FREEWAY AT APPROXIMATELY 2:30PM LOCAL TIME. WEATHER WAS SUNNY AND DRY, APPROXIMATELY 97 DEGREES. NEARLY RESULTING IN A CRASH. FEET WERE NOT ON ANY PEDAL. VEHICLE SUDDENLY LOST POWER AND REVD TO REDLINE AS IF THE CAR WAS IN NEUTRAL, ENGINE THEN SHUT OFF. INSTRUMENT CLUSTER SHOWED EVERY WARNING LIGHT ILLUMINATED. EYESIGHT DISPLAY SHOWED A VEHICLE DIRECTLY IN FRONT YET THERE WAS NO VEHICLE PRESENT. I CHECKED TO MAKE SURE GEAR SELECTOR WAS STILL IN DRIVE. PRESSED THE ACCELERATOR WHICH HAD NO AFFECT, NO RPM CHANGE. WAS ABLE TO COAST A SHORT DISTANCE BUT STILL OBSTRUCTED TRAFFIC. POLICE HAD TO SHUT DOWN FREEWAY TO MOVE MY VEHICLE TO THE SHOULDER. ATTEMPTS TO RESTART VEHICLE FAILED, ALL WARNING LIGHTS ON INSTRUMENT CLUSTER ILLUMINATE ANY TIME THE KEY IS TURNED TO THE "ON" POSITION. SUBARU ROADSIDE ASSISTANCE TOWED VEHICLE TO LOCAL SUBARU DEALER, AWAITING DIAGNOSIS.

VEHICLE WAS PURCHASED NEW ON OCTOBER 31, 2014 AT A MARYLAND DEALER. THE FOLLOWING ARE DATES, MILES AND THE ISSUES THAT HAVE ARISED SINCE TAKING OWNERSHIP. ALL ISSUES RELATED TO VEHICLE HAVE OCCURRED WHILE DRIVING. NO SPECIFIC ROADS, VEHICLE MANEUVERING OR WEATHER CONDITION, CHANGED OR CAUSED THE THE FOLLOWING ISSUES. 12/09/14 6680 MILES, ISSUE WITH STEERING & ALIGNMENT 12/20/14 8524 MILES, ISSUE WITH STEERING & ALIGNMENT APRIL 2015 REPLACED BATTERY 06/20/15 41,700 MILES, ISSUE WITH ELECTRICAL SYSTEM 07/23/15 47672 MILES, ISSUE WITH DRIVEABILITY 08/26/15 53037 MILES, ISSUE WITH BODY ELECTRICAL SYSTEM 08/2015 ALL ROTORS AND BRAKE PADS REPLACED 09/23/15 57923 MILES, ISSUES WITH CHECK ENGINE LIGHT & STOP LIGHT LAMP SWITCH 10/08/15 60428 MILES, ISSUE WITH POWER WINDOWS 12/03/15 68762 MILES, AUTOMATIC TRANSMISSION REPLACED, ELECTRICAL SYSTEM JUNE 2016 ISSUES WITH STARTING VEHICLE BEGINS, UNDETERMINED CAUSE JULY 2016 ISSUES BEGAN WITH HVAC BLOWER FAN INTERMITTENT FAILURE 09/25/16 110839 MILES, UNKNOWN A/T POSSIBLE FAILURE SUBARU OF AMERICA STILL HAS AN OPEN TICKET FOR ELECTRICAL ISSUES THAT STILL PLAGUE THE VEHICLE; INCLUDING POWER WINDOWS, HILL START ASSISTANT, LOW OIL PRESSURE, AUDIO SPEAKER, VEHICLE STABILITY CONTROL, ABS, BRAKE SYSTEM FAILURE LIGHTS. DEALER HAS STATED THAT FAILURE CAN ONLY BE DUPLICATED WHEN AN ON-BOARD DIAGNOSTIC SYSTEM CODE IS PRESENT. THUS THE REASON FOR OUTSTANDING ISSUES. FURTHERMORE, NOT ALL REPEATED ISSUES OR COMMUNICATIONS WITH DEALER ARE LISTED DUE TO LACK OF RECORDS.

VEHICLE SURGES WHEN TRYING TO LIGHTLY ACCELERATE IN HOT WEATHER. RPMS BEGIN TO DROP, CAR BUCKS BACK AND FORTH UNTIL MORE THROTTLE IS GIVEN, THEN CAR LURCHES FORWARD. THERE SEEM TO BE TSBS OUT TO ALLEVIATE THE ISSUE, BUT THEY FEEL LIKE A BANDAID REPAIR AND JUST MASK IT. NOW INSTEAD OF BUCKING BACK AND FORTH, THE VEHICLE JUST ACCELERATES VERY LIGHTLY. THROTTLE IS VERY UNRESPONSIVE. THE INCONSISTENT THROTTLE RESPONSE CREATES A SAFETY ISSUE, AS THE VEHICLE CAN BE UNPREDICTABLE WHEN ACCELERATING AWAY FROM A POTENTIAL HAZARD (ACCELERATING TO MAKE A LANE CHANGE, ACCELERATING TO AVOID AN ACCIDENT, ETC.).

OUR 2015 FORESTER TURBO HAS 15,00 MILES ON IT. WE HAVE HAD IT TO THE DEALER 4 TIMES NOW ASKING THEM TO FIND OUT WHY IT IS LOOSING POWER IN TIMES OF NEED. THE DEALERS FROM 2 DIFFERENT LOCATIONS HAVE SAID THEY WERE UNABLE TO DUPLICATE THE ISSUE. WE ARE GOING TO TAKE IT BACK THIS WEEK, IT HAPPENED AGAIN TODAY ON THE HIGHWAY AT 60 MPH. ENGINE FEELS LIKE IT SHUTS OFF, CARS TRAVELING ALONG SIDE AND BEHIND HAD TO SKID THE BRAKES TO STOP. THIS HAS BECOME A LIFE OR DEATH SITUATION. WE DO NOT FEEL SAFE DRIVING THE CAR. IT LOOSES POWER IN TURNS AND HIGHWAY SPEEDS.

WHAT HAS BEEN HAPPENING IS I WILL BE DRIVING DOWN THE ROAD (DOES NOT MATTER HOW FAST I AM GOING) AND ALL OF A SUDDEN ALL THE LIGHTS COME ON AND I LOSE ACCELERATION AND CONTROL OF VEHICLE. EACH TIME IT HAS BEEN TOWED TO SUBARU THEY CANNOT RECREATE THE PROBLEM SO IT CANNOT BE FIXED. THIS LAST TIME I WAS ON A VERY BUSY ROAD GOING ABOUT 55 MPH AND ALL OF A SUDDEN AGAIN MY CHECK ENGINE LIGHTS ETC CAME ON AND I LOST ACCELERATION AND POWER. I QUICKLY CHECKED MY REARVIEW MIRROR TO MAKE SURE NO ONE WAS TOO CLOSE BEHIND ME. IT WAS VERY SCARY AND I WAS ABLE TO COAST AND ABRUPTLY TURN INTO AN ENTERPRISE RENTAL. I WAS LUCKY I WAS NOT HIT FROM BEHIND OR HAVE MY KIDS IN CAR. THIS LAST TIME TOO WHEN THE TOW TRUCK ARRIVED THE CAR WOULD NOT TURN ON. I AM NOW COMPLETELY UNCOMFORTABLE DRIVING A CAR THAT CONSISTENTLY HAS HAD THE SAME ISSUE THAT NO ONE CAN FIX.

WE WERE DRIVING APPROXIMATELY 65-70 MPH ON THE HIGHWAY ON SATURDAY FEBRUARY 20, 2016. THE CAR SUDDENLY BEGAN TO SHAKE AND JERK AND WE SMELLED BURNING RUBBER. WE PULLED ONTO THE BERM AS SOON AS WE COULD AND WAITED FOR THE TOW TRUCK. WE KNEW IT WAS A TRANSMISSION PROBLEM BECAUSE IT WAS THE SECOND TRANSMISSION PLACED IN THE CAR. WE HAD THE CAR BACK FROM THE REPAIR SHOP LESS THAN 3 WEEKS AFTER THE TRANSMISSION AND TORQUE CONVERTER WERE COMPLETELY REPLACED FROM THE MANUFACTURER'S. SUBARU HAS NOTIFIED US THAT A NEW TRANSMISSION AND TORQUE CONVERTER PLUS 4 NEW TIRES ARE BEING PLACED IN THE CAR NOW CURRENTLY BACK AT THE DEALER IN THE REPAIR SHOP. THE TIRES WERE RUINED BY THE BURNING TREAD AS THEY LOCKED UP WHEN THE TRANSMISSION STOPPED WORKING. THIS WILL BE THE THIRD TRANSMISSION IN THE CAR SINCE IT WAS AT THE MANUFACTURER. THIS IS NO LONGER JUST A WARRANTY ISSUE IT IS NOW A SEVERE SAFETY ISSUE. THE CAR'S TIRES WERE COMPLETELY LOCKED WHEN IT WAS BEING TAKEN OFF THE TOW TRUCK. IT HAD TO BE JACKED UP AND SLID OFF THE BACK OF THE FLAT BED RAMP.

WHILE STARTING TO DRIVE FORWARD ( NORMAL SPEED ) FROM A STOP -WENT ABOUT FIFTY FEET. I HEARD A CLUNK. THAN THE SUV ROLLED TO A STOP. I THAN TRIED TO PUT IT IN REVERSE - WOULD NOT MOVE. I THAN PUT IT BACK IN DRIVE - IT DID NOT MOVE. I CHECKED TO SEE IF THE ENGINE WAS RUNNING - IT WAS. I CALLED MY EMERGENCY HOT LINE AND HAD THE CAR TOWED TO THE DEALER. THEY FOUND THAT THE CHAIN IN THE TRANSMISSION ( OR SOME PLACE IN THE DRIVE MECHANISM ) HAD BROKEN. STILL WAITING FOR IT TO BE FIXED - 11 DAYS HAVE PASSED SO FAR.