2015 Subaru Forester

It has happened 3 times. I was approaching a traffic light about 200 yards away, and it was changing to yellow. I was in the left lane of a 3-lane small highway, there was a left turn lane, then my lane and the right lane. Someone started standing on their brakes in front of me, I looked into my rear-view and saw that someone was approaching me quickly, so I looked to my right and saw that I could accelerate and avoid getting rear-ended by pulling forward and in front of a car coming up in the right lane. This evasive maneuver is one that I've done many times to avoid being rear-ended. I've been rear-ended twice. Both times it took a while to recover from, and I was much younger then. So, I'd rather try to avoid a collision than have to be in pain for several years. My stupid pre-collision breaking hammered on my brakes so hard I was shocked my air-bag wasn't activated. It grab me so hard that I ended up with bruising on my shoulder from the seat belt. Also, I couldn't get it to go or move very much at all. It was almost like the brakes wouldn't let me override the braking system. I even wrote to Subaru only to be told, sorry, that's too bad or something similar. I was shattered that my fairly new car (the first time was in 2016 and the second time was in 2017) was trying to hurt me. Then it happened to my husband right after he bought his new Subaru Outback, so, needless to say, we are still Subie fans, but not always super happy with them, especially the electronics systems and how they work, or sometimes don't work.

July 31, 2021I noted an approximately 6-inch unprovoked crack originating at the outer edge in the windshield on the passenger side. The beginning of September I went to Subaru City, Milwaukee, WI and pictures were taken by the assistant manager, Eric and sent to Subaru. I returned November 23rd after no follow up to find out "more pictures were needed" per the assistant manager. Again, no follow up so I returned January 19th, and had yet more pictures taken by another employee, [XXX] because they couldn't locate them. I received a call back the next day to confirm submission. After no response to about 10 phone calls to the assistant service manager again, I returned March 7th and was told by another employee, [XXX], there was a new database and couldn't find the pictures. Then was called back and told not under warranty despite requesting repair due to industry defect in the windshields with eyesight. The crack has extended to about 12" from the driver's side edge. I'm concerned about the integrity of the windshield should there be an impact and the eyesight isn't reliable with this crack. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I have a crack running across the bottom of my windshield. I took the car to SafeLite for replacement. They do a pre-service check of the EyeSsight camera system which provides forward collision avoidance and lane departure warning. The scan revealed History Code P00FF and a Current Code B280AA8. The SafeLite technician advised they could not replace the windshield until the codes were removed. Then they could replace the windshield and calibrate the EyeSight system. They also stated I had to go to a dealer code removal. I contacted Brunswick Subaru (dealer where I purchased the vehicle) and they stated they could only calibrate after the windshield was replaced. Another dealer (Ganley Subaru) stated the same thing. PROBLEM - the windshield cannot be replaced with the codes and the dealer cannot remove the codes (by recalibration) until the windshield is replaced. I am left with driving the car with a broken windshield. PLEASE HELP

On Wednesday November 10 I was arriving at Chase Bank 4229 Woodruff Ave Lakewood Ca. I was turning right into a parking stall heading due east, parking between a pickup truck to the right and a passenger car to the left. I was braking with my right foot only traveling 5 miles per hour and suddenly the car accelerated over a parking stop and into the bank building. It was so sudden I couldn't react and pull up the parking brake. The collision caused major front end damage to my 2015 Subaru Forrester XT. It also caused damage to the Chase Bank building. I was lucky to be a couple of parking spaces south of the ready teller , as there was a male white customer at the outside teller and he would of been killed or at least very severely injured. My wife selected this car new in 2015 because of the safety of it.