2014 Subaru Forester

Airbag warning light came on 1/25, took to Subaru dealership for diagnostic service. Was told the Passenger Front Seat Occupant Detection Sensor Assembly needs to be replaced, airbag system is not functional. Item has been on backorder, unable to replace as needed and told this is a known issue for Subaru. Have since contacted Subaru National Consumer Advocacy for assistance (case #250418-1700639). We have been waiting for 4 months to remedy this situation. Through no fault of our own, our 2014 Subaru Forrester does not meet safety standards of functioning airbags. This is a known problem for other Subaru owners and the part is in high demand due to inability to secure them. This has limited our use of the vehicle.

The contact owned a 2014 Subaru Forester. The contact stated that while driving at 35 MPH, a vehicle coming from oncoming traffic was attempting to make a left, causing the contact to crash into that oncoming vehicle. The contact mentioned that during the impact, the front passenger side wheel was pushed into the radiator. The contact spouse sustained injuries, and medical attention was provided, and the contact was taken to the local emergency room. The contact stated that the steering wheel and the knee air bags were deployed during the incident, which caused the contact to be injured. The contact sustained an upper chest injury and contusions to both of their legs, and the contact's left leg was also burned. A police report was filed. The vehicle was towed and destroyed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 103,000.

While I was driving to work, with Cruise control set at 65, I hit a deer head on. All airbags deployed and engine ceased and I was able to brake car to a stop on the shoulder of the road. Within minutes, the engine erupted in fire and thankfully I wasn't trapped inside and was able to get out, because by the time I got 4-500 feet from the car, it had been totally engulfed in flames. From the time I hit the deer to the fire starting was less than 10 minutes. Fire truck wasn't even on scene yet and I was still speaking with highway patrol on the phone. If I had been trapped or the vehicle had rolled i wouldn't be here today. It was that quick.

About a year ago the passenger airbag warning light came on. Took it to the dealer who stated the passenger seat occupant detection sensor was malfunctioning. I was also told this meant the passenger airbags would not deploy in an accident. The dealer stated the replacement part was on back order and they could not get it. It has been 11 months and they have not gotten the part. Additionally this part has been recalled on the 2015-2018 models with heated seats due to the heated seats causing the malfunction. I have the 2014 model with the exact same heated seats and sensor and it was not included in the recall. For 11 months I have not been able to use the passenger seat for fear anyone in the passenger seat could be seriously hurt or killed due to the airbags not deploying. I have contacted the dealer and Subaru of America multiple time and was basically told it’s my problem and to keep waiting for the replacement part, which I will then have to pay approximately $1100 for the repair.

airbag inspection light comes on. Dealer verified vehicle has defective passenger harness and or seat cushion. Replaced harness under passenger seat in July 24, now Oct 24 airbag inspection light is back on. The 2014 has the same WUM 98 harness kit and seat sensor, so why isn't the 2014 Subaru Forrester included in the WUM 98 recall?

My 2014 Subaru Forester has a defective passenger weight sensor in the passenger seat. This sensor has been subject to recall for the 2015-2018 model years. [XXX] Shouldn’t that be extended to the 2014 model year? It appears to be the same problem and is widely reported online. 1. The airbag is set to not deploy when the weight sensor is not talking to the control computer. A clear safety hazard. 2. The Servco Subaru dealer confirmed it wasn’t working and wants over $1k to repair it. 3. Not confirmed by any other entity. 4. There is a warning icon that appears in the display. Note that it may operate and then stop working, only to cycle through both states again. Thanks for looking into this. I’m hoping you will help all of the Subaru forester owners with this issue before any lives are lost. Also please keep in mind that Servco is the importer of Subarus in Hawaii, unlike the rest of the USA where Subaru America is the importer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Occupant Detection System (ODS) system failure causes the front passenger-side airbag system to malfunction, which could mean that the airbag may not deploy during a collision. Although other model years have a product campaign bulletin for this issue (WUM-98R, NHTSA ID 19V-701), the 2014 does not. Numerous other consumers have complained about this same issue. The dealership indicates that the only remedy is to replace the seat cushion, which costs more than $1,000, at the consumers expense.

The passenger side seat airbag sensor has quit sensing when someone is seating in the seat and turns off the airbag. After taking it in to the dealership and them running diagnostics they said, “it isnt working.” They quoted me a repair of $1182 to replace the whole seat. I know Subaru has issued a recall on certain models, but my car was not one of them. It seems like the same problem though. There appears to be a lot of people having the same faulty sensor system and having to pay high repair costs that only the dealership can do.

Since January, the occupancy airbag warning light would turn on and off. Also, even with no passenger in the passenger seat, I would have to engage the passenger side seatbelt so the reminder bell would stop dinging. On 15 June, I took my vehicle into the Subaru dealership. The diagnoses what that the occupancy senor in the passenger seat was defective. I was informed that this defect also disables the entire car's airbag system. To answer the other questions above: 1) Yes, the vehicle is available for inspection. (2) The safety of my grandchildren, husband, and myself are at risk if the airbags will not deploy. (3) Subaru dealership has confirmed the problem. (4) No other agency has inspected the vehicle but I am willing to obtain a second opinion. (5) The seatbelt issue started January. In May of 2023, the ABS warning light would periodically turn on and off. Thank you.

The contact owns a 2014 Subaru Forester. The contact stated that the passenger’s side air bag warning light illuminated on the instrument panel. The vehicle was taken to a dealer where a diagnostic test was performed. The diagnostic test showed that the ODS (Occupant Detection System) was defective and needed to be replaced. The manufacturer was also notified of the failure, and the contact was informed that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 191,000.