Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 4 of 43 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Lane Departure. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Visibility. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports0 fire reports1 injury reports
What owners actually said
43 reports
Mileage unknown · May 20, 2026
Visibility
When driving under windy conditions and/or at highway speeds (55mph+), the side mirror vibrate excessively. This causes blurring and obscuring of images in the mirror, sometimes to the point where you cannot see anything clearly. This thankfully has not cause any accidents for me, but I have heard many other owners have the same…
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When driving under windy conditions and/or at highway speeds (55mph+), the side mirror vibrate excessively. This causes blurring and obscuring of images in the mirror, sometimes to the point where you cannot see anything clearly. This thankfully has not cause any accidents for me, but I have heard many other owners have the same problem. I have heard owners claim Subaru is aware of this problem and their repair is subpar
NHTSA ODI #11738991
Mileage unknown · Apr 28, 2026
Unknown Or Other
my sunroof exploded. I was on the highway, no trucks around to shed debris, when I heard a pop and then the sound of glass breaking. I was near my home so I got there and then inspected the sunroof. The glass was pushed upward at the center of the sunroof. No rocks inside the interior of the sunroof. This sunroof had only been …
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my sunroof exploded. I was on the highway, no trucks around to shed debris, when I heard a pop and then the sound of glass breaking. I was near my home so I got there and then inspected the sunroof. The glass was pushed upward at the center of the sunroof. No rocks inside the interior of the sunroof. This sunroof had only been opened once, when checking operation at the dealership. This car was new and I have had it less than a month. The milage is less than 500 miles.
NHTSA ODI #11734289
Mileage unknown · Apr 16, 2026
Back Over PreventionLane DepartureVisibility
See attached document for complaint.
NHTSA ODI #11731609
Mileage unknown · Mar 14, 2026
Forward Collision Avoidance
On two occasions, the vehicle has activated the forward collision warning although there was no nearby vehicle or obstruction. The date of incident is not precise.
NHTSA ODI #11724288
Mileage unknown · Feb 25, 2026
Forward Collision AvoidanceLane Departure
This a second report following a visit to the dealer for system check. At that service, we were advised that no issues were identified, we were told that sunlight could cause the Subaru “EyeSight” system to disengage. Today, 25 February, the vehicle EyeSight system continues to disable and enable itself seemingly at random. Th…
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This a second report following a visit to the dealer for system check. At that service, we were advised that no issues were identified, we were told that sunlight could cause the Subaru “EyeSight” system to disengage. Today, 25 February, the vehicle EyeSight system continues to disable and enable itself seemingly at random. This morning, we travelled on well marked roadways with overcast skies (no sunlight to cause problems). The system repeatedly disabled and enabled itself. In addition, on a street with vehicles parallel parked along the curb, the vehicle reported an obstacle and began braking for no apparent reason. This has been reported to the dealer. We are awaiting a response. It does seem as if there are some faults within the EyeSight system.
NHTSA ODI #11720394
Mileage unknown · Feb 23, 2026
Lane Departure
Vehicle lane keeping assistance switches itself off and on while driving. After first occurrence, dealer response was that such behavior is not unusual when sun is in front of the vehicle. Second occurred while driving with sun behind the vehicle and on either side of vehicle. This has been reported to dealer but there has be…
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Vehicle lane keeping assistance switches itself off and on while driving. After first occurrence, dealer response was that such behavior is not unusual when sun is in front of the vehicle. Second occurred while driving with sun behind the vehicle and on either side of vehicle. This has been reported to dealer but there has been no response.
NHTSA ODI #11719893
Mileage unknown · Feb 17, 2026
Exterior LightingLane Departure
To Whom It May Concern; Again having ongoing issues and problems with my 2025 crosstrek. Just got it back from the dealership after it being there for over 3 weeks. I was returned to me with a nail in the tire. And they even lost my keys at the dealership. I've had my car back not even 24 hours and have 2 maintenance sensors …
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To Whom It May Concern; Again having ongoing issues and problems with my 2025 crosstrek. Just got it back from the dealership after it being there for over 3 weeks. I was returned to me with a nail in the tire. And they even lost my keys at the dealership. I've had my car back not even 24 hours and have 2 maintenance sensors come on. And the driver asst is only working one one side. Of course I contact the Subaru dealership - only to get dumped into a voicemail that doesn't get checked. I'm yet to hear from anyone from Subaru. Most likely won't. At this time it seems like the only way to get anything resolved is to seek legal action. That's sad because it really shouldn't have to come to that. Starting to wonder honestly if anyone actually works or does their job at Subaru. (or at least there job title on the person's business card) This has really gotten so ugly and out of hand all because Subaru "REFUSES" to follow up and "REFUSES" to follow through.Such an easy fix, Subaru have a service department. just fix my car. Geezzz - I know the mechanics have got to be certified.Just seems to be a never ending laundry list of maintenance issues with this vehicle. Clearly it's a lemon. It's a 2025 model - just swap it out already! This is utterly ridiculous! I can no longer make payments on [XXX] So I guess Subaru wont be getting my money for my lease on a car that seldomly works. Guess that's one way of getting out of payments. So that better not be getting my credit dinged because of this mess either.I am literally counting the days down to turn this hunk of junk back to Subaru. This has been the ultimate WORST experience of my entire life! And your dealership refuses to do anything about it at all! I even have multiple cases open with Subaru of America - they to REFUSE to do anything to address my issues at all. Never following up on phone calls or emails. I can't believe they're still in business!!! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11718546
Mileage unknown · Feb 12, 2026
SteeringUnknown Or Other
I noticed that when I am driving on the freeway/highway for extended periods of time (30+ minutes) the wheel will start locking up. It stiffens enough that I have to force the wheel in a different direction. When it occurs there is no warning lights or messages from the car, it just suddenly stiffens. Other than driving on the f…
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I noticed that when I am driving on the freeway/highway for extended periods of time (30+ minutes) the wheel will start locking up. It stiffens enough that I have to force the wheel in a different direction. When it occurs there is no warning lights or messages from the car, it just suddenly stiffens. Other than driving on the freeway for 30+ minutes there does not seem to be any particular trigger for it to happen. This is a 2025 subaru crosstrek sport with 14,000 miles that we bought new. I noticed the first instance of it maybe a month into having the car.
NHTSA ODI #11717698
Mileage unknown · Dec 29, 2025
Forward Collision Avoidance
Automatic Emergency Braking engaged unnecessarily. It was triggered by a plastic trash bag being blown in front of the vehicle. I was driving about 70 mph and was fortunate to avoid being rear-ended by another vehicle.
NHTSA ODI #11707619
Mileage unknown · Dec 19, 2025
Unknown Or Other
The infotainment system periodically displays full-screen advertisements for SiriusXM during car operation, interrupting navigation and all other functions that occur on the infotainment system. This was a free trial service that I did not sign up for and has caused my safety to be at risk by interrupting my navigation system at…
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The infotainment system periodically displays full-screen advertisements for SiriusXM during car operation, interrupting navigation and all other functions that occur on the infotainment system. This was a free trial service that I did not sign up for and has caused my safety to be at risk by interrupting my navigation system at a crucial junction where many navigation instructions needed to be followed one after another, causing my ability to successfully navigate the correct direction to my destination to be interrupted and nearly resulting in an accident with other drivers. This is something that other Subaru owners have also experienced, and there are no warnings or messages prior to the advertisement appearing on the screen. This is absolutely unacceptable and ridiculous that unwanted advertisements can be pushed to the car while it is in motion and during navigation.
NHTSA ODI #11706106
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2025 Subaru Crosstrek Problems, Complaints & Recalls | Skip That Year