2023 Subaru Crosstrek

Driving down highway in center lane, at or under speed limit, rainy conditions. Unexpectedly hydroplaned when transitioning from asphalt to bridge. Collided head-on with guardrail on right-hand side of road. Car then rotated and driver side rear collided with guardrail again. Airbags did not deploy, and during initial head on collision with barrier, driver seatbelt came unlatched from locking mechanism. No inspections at this time. No warning lights prior to crash. Potential for significant harm. Vehicle has been towed to IAA by insurance and will be temporarily available for inspection if requested. Presumed totaled, which will be confirmed within the week, after which the vehicle will most likely no longer be available to inspect.

The contact owns a 2023 Subaru Crosstrek. The contact stated that while turning into a parking spot at 20 MPH and upon depressing the brake pedal, the vehicle continued to accelerate, causing the contact to crash the front of the vehicle into the concrete wall. The vehicle came to a stop upon impact. The air bags did not deploy. The vehicle was towed to a local autobody center. No warning lights were illuminated. A police report was filed. The vehicle was not destroyed. The contact seated in the driver's seat was injured. No body outside of the vehicle reported an injury; however, a bystander nearby the crash site was taken to the hospital as a precaution in spite of her refusal to seek medical attention. The contact sustained internal bruising to her abdomen and chest, and medical treatment was needed for her injuries. The local dealer was not contacted, and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 4,000.

The component that is compromised on my '23 Subaru Crosstrek Sport is the windshield. My vehicle is available for inspection upon request. Monday, Jan 13, 2025, a crack formed on my windshield. The crack happened on the inside of the vehicle. It was positioned above the defroster vent on the driver's side, and I saw it happen right before my eyes. I immediately inspected the windshield from the exterior of the car. The crack cannot be felt by touch on the exterior of the windshield. There was no evidence of any damage that the vehicle could have sustained that would have caused the crack. I continued to use the defroster without further incident during my morning commute drive throughout the work week of Jan 13. Monday, Jan 20, the crack expanded to the full length of the defroster vent. It now stretches across both the driver's side and passenger side of the car. Because of the crack, I no longer use the defroster vent in fear of further damage to the windshield. Without use of the defroster, my vision is compromised due to condensation build up between the temperature difference in the interior cabin of the vehicle in contrast to the outside weather temperature. The problem was confirmed by my local Subaru dealership. On Jan 13, I took my vehicle to my local Subaru dealership where I purchased the car. A service manager took pictures of the windshield crack on site and submitted a claim to the dealership’s district manager for review. On Tuesday Jan 21, I received an update from my dealership. The district manager offered a 35% rebate to go towards the repair and/or replacement of the windshield. However, the cost to replace the windshield is quoted at $1600, in which I would be responsible for covering the remainder of the expense. I feel this is an unacceptable attempt of resolve on behalf of my dealership due to the issue at hand is and was completely out of my control. There was no warning lamp, messages or other symptoms of the problem prior to the failure.

On the morning of 12/26/24 - I stepped inside my 2023 Subaru Crosstrek and turned on the engine. The vehicle was parked in a commuter parking lot near my home to begin with. When I turned on the vehicle - I noticed a loud roaring sound when the engine turned on which i thought was very strange. Additionally I did NOT have my foot on the gas pedal at all during this time. I proceeded to place the car in drive and all of sudden the car experienced a unintended acceleration straight forward with a sudden burst that i never experienced before. I proceeded to press the brake pedal and tried to turn the steering wheel - but both functions were non-responsive which was incredibly frightening. My car then went straight into a tree with great impact and the vehicle was damaged beyond repair. Also - the vehicle's windshield mounted motion detection camera system (Subaru Eyesight) along with motion detector auto breaking system did not engage before i hit the tree which was very troubling. Thankfully the airbag deployed and other then some medium knee pain i was not injured nor was anyone else injured. A local paramedic truck happen to be onsite at the same time and called local authorities. Overall the malfunctioning of the vehicle is of great concern to me.

rear tire mostly but all 4 - need to add air 2-3 times daily. even adjusting the air pressure when tires are cold we still need to add air daily. Driving an hour at highway speed, parking car for a couple of hours and still the tire pressure is never sufficient. Brought to dealer 2 or 3 times and they cannot find a reason, me niece and others have also expressed this issue to me.