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2021 Subaru Crosstrek

Owner reports · Recalls · Investigations

More warning signs than most Crosstrek years

Owner complaints for the 2021 Subaru Crosstrek are substantially higher than the model-year median of 43.

About this comparison →

When problems were reported

Mileage at the reported incident

Limited mileage data: 17 of 115 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Visibility/wiper. Review the 29 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports2 fire reports4 injury reports

What owners actually said

115 reports
Mileage unknown · Jul 8, 2023
Unknown Or Other

When I make a forward sharp right or left turn, the tires "shudder". It feels like they are skipping or I'm hitting little bumps in the road. Crown Subaru in Chattanooga, TN, told me the center differential was bad, so I would need to replace the transmission for $11,000. I took it to a mechanic for a second opinion who speciali…

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When I make a forward sharp right or left turn, the tires "shudder". It feels like they are skipping or I'm hitting little bumps in the road. Crown Subaru in Chattanooga, TN, told me the center differential was bad, so I would need to replace the transmission for $11,000. I took it to a mechanic for a second opinion who specializes in Subaru repair. They scoped it, fully checked the transmission, bearings...anything they thought it could be and could not find anything wrong with the transmission or bearings. Nothing that could be causing the shuddering. After visiting a few discussion sites, many Subaru owners have this problem and they are told many different things from their dealerships; all ranging from "it's normal on these models" to an exorbitant repair like a new transmission. Note: when Subaru told me I needed to change out the transmission, they did not say for sure that would fix the issue.

NHTSA ODI #11531040

Mileage unknown · Jun 19, 2023
Visibility/wiper

Windshield developed large crack starting on lower passenger side and moving along to lower center of windshield. No incident of a rock or other object hitting windshield. A cracked windshield is a safety concern. Car is going in to dealership to have glass replaced this week. Crack appeared June 2023.

NHTSA ODI #11527684

Mileage unknown · Jun 8, 2023
Power Train

When slowing down the vehicle almost down shifts causing it to lurch forward. Notified Subaru and took to 2 dealers which were all no help. Subaru of America did NOTHING to assist

NHTSA ODI #11526026

Mileage unknown · May 29, 2023
Visibility/wiper

The windshield was hit by a rock and within 12 hours, a 6" crack developed near the lower part of the windshield. Over the course of the next two weeks, the crack has continued across the entire lower area of the windshield. The windshield is due to be repaired within the next couple of days.

NHTSA ODI #11524279

Mileage unknown · May 15, 2023
Power Train

Check engine light. Code showing P2682 and P26a3. There is an issue with the Thermo Control Valve for the MY21 Crosstrek. This is also affecting the Forester and Outback. See this thread: https://www.subaruforester.org/threads/2019-thermo-control-valve-assembly-and-warranty-merged-thread.823510/ Subaru should replace and inst…

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Check engine light. Code showing P2682 and P26a3. There is an issue with the Thermo Control Valve for the MY21 Crosstrek. This is also affecting the Forester and Outback. See this thread: https://www.subaruforester.org/threads/2019-thermo-control-valve-assembly-and-warranty-merged-thread.823510/ Subaru should replace and install the new part regardless if the vehicle is no longer under warranty if a customer TCV has issues. There are customers who have had to pay anywhere between $1500-$2000+ to have this fixed/replace by the Subaru dealer.

NHTSA ODI #11521958

Mileage unknown · May 3, 2023
Unknown Or Other

The sunroof exploded while driving causing glass to fall into the cabin onto the driver and passenger seats (while driving at highway speeds) and glass shards flew off the back of the car. The car has not been repaired as of yet. The Subaru dealership told me this has happened 4 times this year in my small town alone. I am curre…

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The sunroof exploded while driving causing glass to fall into the cabin onto the driver and passenger seats (while driving at highway speeds) and glass shards flew off the back of the car. The car has not been repaired as of yet. The Subaru dealership told me this has happened 4 times this year in my small town alone. I am currently working with insurance to get the glass replaced. The Subaru dealership put plastic over part of the sunroof to keep it from leaking water when it snows and rains. There were no warning lights, symptoms or messages prior to the incident.

NHTSA ODI #11520169

Mileage unknown · Apr 26, 2023
Visibility/wiper

Stone chip 2 within a week! 1st repaired next day.

NHTSA ODI #11519140

Mileage unknown · Apr 17, 2023
Visibility/wiper

The windshield cracked while the car was parked overnight in my attached, residential garage. The crack formed in front of the passenger seat, starting at the bottom edge of the windshield and running up about 6 inches. There were no chips or recent (as in several weeks) impacts to the windshield.

NHTSA ODI #11517384

Mileage unknown · Mar 22, 2023
Engine

Engine shut off at a stop sign and the dashboard lit up like a Christmas tree with alarms sounding. Couldn’t get car restarted. Towed to Subaru dealer and they said there was a connector cable to the starter that was defective. Replaced at no cost.

NHTSA ODI #11513308

Mileage unknown · Mar 22, 2023
Engine

The engine part that seems to be the issue is the starter. The car has an auto cut off when stopped at lights and other times you stop the car. The car's engine is supposed to restart as soon as you take your foot off the brake. As the car's engine heats up, the car's engine does not start immediately after removing your foot fr…

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The engine part that seems to be the issue is the starter. The car has an auto cut off when stopped at lights and other times you stop the car. The car's engine is supposed to restart as soon as you take your foot off the brake. As the car's engine heats up, the car's engine does not start immediately after removing your foot from the brake. The issue becomes greater the longer the engine has been running. On longer drive times, the engine hesitates enough that it seems like it might not start. The dealer has replaced the original starter due to the same issue. The new starter is less than 3 months old and the problem is again happening. No warning lights or indications that the engine will not start immediately upon removing your foot from the brake. The greater amount of time for the engine to restart has made pulling out into traffic when there is a clearing to pull out has become a safety concern as the pause is enough at times to now make the gap no longer large enough to pull out safely.

NHTSA ODI #11513299

Official recalls

1

23V755000 · Power Train:automatic Transmission:park/neutral Start Interlock Switch

Nov 9, 2023

Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.

Consequence & remedy

Consequence: An inoperative inhibitor switch may prevent the reverse lights from illuminating and the rearview camera image from displaying, increasing the risk of a crash.

Remedy: Dealers will replace the inhibitor switch, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WRQ-23.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.