2016 Subaru Crosstrek

LEVER TO ADJUST DRIVER SEAT HEIGHT HAS TIP AT FRONT EDGE OF DRIVER SEAT. LEVER LOOSENS AND TIP PROTRUDES SUCH THAT ON EXITING CAR IT OFTEN TRAPS PANTS CUFF AND HAS NEARLY DUMPED ME ONTO HIGHWAY IF I AM DISTRACTED AND NOT CONCENTRATING ON AVOIDING THIS. SUBARU CORRECTED ON LATER MODELS BY MOVING TIP 3 INCHES BACK OUT OF CUFF RADIUS, WHICH DOES NOT HELP WITH MY 2016. AXLE OF LEVER FURTHER BENDS OR GOES OFF AXIS TO EXACERBATE PROBLEM. FOR WARRANTY CORRECTION DEALER CLAIMS 'THAT IS THE WAY IT WAS DESIGNED, NOTHING WE CAN DO. THEY COULD PUT IN THE SEAT WITH CORRECTED LEVER POSITIONING. TO NOTE BELOW: PROBLEM IS ON EXITING PARKED CAR. PROBLEM IS POSITION AND DESIGN OF MANUAL DRIVER SEAT HEIGHT ADJUSTMENT LEVER. THAT IT BENDS AWAY FROM ORIGINAL POSITION OF FLUSH AGAINST SEAT BASE AND THE TIP PROTRUDES JUST AT THE EDGE WHERE THE LEFT LEG DRAGS BY ON EXITING, AND THE PANTS CUFF GETS CAUGHT BETWEEN THE LEVER AND THE MOLDED SEAT BASE. AS THE RIGHT LEG IS SWINGING OUT IN EXPECTATION THAT THE LEFT IS HEADING TOWARD THE ROAD, I TRIP AND START TO FALL TOWARD THE ROAD. THIS HAS GOTTEN WORSE AS EACH TIME IT BENDS THE AXLE OF THE LEVER A BIT FURTHER OUT, INCREASING THE GAP BETWEEN LEVER AND SEAT BASE.

CAR HAS 67,000 MILES, IS THREE YEARS OLD, THE FRONT LEFT AND RIGHT AXLES HAD TO BOTH BE REPLACED. THERE WAS A LOUD CLICKING WHEN STEERING THE VEHICLE. ON BOTH SIDES OF THE CAR. ANY TURNS WHETHER WITH SPEED OR SLOW THE AXLE WOULD MAKE A LOUD CLICKING NOISE. I WAS NOT IN AN ACCIDENT NOR HITTING POTHOLES ETC. JUST MAKING BASIC TURNS ONTO ROADS AND HIGHWAYS.

TL* THE CONTACT OWNS A 2016 SUBARU CROSSTREK. WHILE DRIVING 70 MPH, THE FUEL GAUGE FAILED TO DISPLAY THE PROPER READING AND THE VEHICLE CEASED. THE CONTACT CALLED DELLENBACH SUBARU (LOCATED AT 3103 S COLLEGE AVE, FORT COLLINS, CO 8052, (970) 226-3100) AND WAS WAITING TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.

THIS IS A COMPLAINT ABOUT SUBARU DEALERS NOT RESPONDING TO A RECALL IN WHAT I WOULD CALL A TIMELY MANNER. I CANNOT TELL WHERE ON YOUR WEBSITE TO SUBMIT THIS. IT IS VERY CONFUSING. IT SAYS TO SUBMIT A COMPLAINT OF THIS TYPE, BUT DOESN'T TELL WHERE. I GOT A RECALL FOR THE BRAKE LIGHT ISSUE. I CONSIDER THIS A VERY HIGH PRIORITY. THE DEALER SAID THEY COULD SEE ME IN A WEEK. THAT SEEMS UNREASONABLE CONSIDERING THE NATURE OF THE RECALL. I AM VERY DISAPPOINTED IN SUBARU, AND IN YOUR CALL-IN SYSTEM WHICH SEEMED TO PROVIDE NOT HELP.

EXCESSIVE CONDENSATION ON THE FRONT WINDOW WHILE THE CAR IS PARKED DURING COLD WEATHER. THE CAR IS PARKED OUTSIDE, AND INSIDE OF THE DRIVERS WINDOW WILL BE COVERED WITH MOISTURE. THERE ARE NO "WET" ITEMS IN THE CAR, AND THE AIR CONDITIONER AND DEFROSTER ARE USED WHEN THE CAR IS IN USE. IT BLOCKS THE OCCUPANTS VISION, AND THE WORK AROUND IS HAVING A TOWEL TO DRY THE WINDOW. IF THE TEMPERATURE IS BELOW FREEZING, THE INSIDE OF THE WINDOW IS COVERED IN ICE. ALL OTHER WINDOWS IN THE CAR DO NOT HAVE CONDENSATION. WE USED THE CAR AFTER IT WAS PARKED FOR A WEEK, AND HERE IS AN IMAGE OF THE PASSENGER SIDE OF THE FRONT WINDOW. THIS IS MY DAUGHTERS CAR AND SHE HAS COMPLAINED ABOUT THIS, BUT THIS WAS THE FIRST TIME I WITNESSED THE CONDITION.

TL* THE CONTACT OWNED A 2016 SUBARU CROSSTREK. THE CONTACT STATED THAT VEHICLE WOULD NOT START. COLONIAL SUBARU (761 E CHESTER ST, KINGSTON, NY 12401, (845) 339-3330) ADVISED THE CONTACT TO GO TO AN INDEPENDENT MECHANIC TO HAVE OIL ADDED TO THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER WHO SENT A LETTER TO SCHEDULE A SERVICE APPOINTMENT WITH THE DEALER. THE DEALER CHANGED THE OIL AND A 1,000 MILE TEST WAS TO BE PERFORMED TO CHECK THE STATUS. AFTER THE VEHICLE HAD BEEN PARKED FOR AN EXTENDED PERIOD OF TIME, IT FAILED TO START WHILE IT WAS RAINING. THE VEHICLE WAS TOWED TO ANOTHER UNKNOWN DEALER FOR A SECOND OPINION AND THE BATTER WAS REPLACED. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND SMOKE AND FLAMES APPEARED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED DESTROYED BY THE INSURANCE COMPANY. THE VEHICLE WAS TOWED. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS 5,700.